Router down but no alarme triggered ?
Dear all, we use OpManager for 5 years, last week, I've totally re-install my server with release 8022, an discovery again all devices from a clean database, so most of parameters are default. Last night, we had a breakdown on a wan router, I can see in the response time of this router that it did not reply to ping request for the time it was down, but no alarm had been created !!!Do you know this kind of issue ? thank you, Christophe Christophe
Crossbeam C10 Monitoring
Has anybody had any joy monitoring the interfaces on a crossbeam c10? I can view the real time but its not logging. Any suggestion would be apprecated.
Reports with OPmanager 8007
Hi, I am running the report Disk Usage by Drives and only one column/field show up (Free Space) the other columns Total Space, Used Space and used % has a NA in the field. I would like to have all these fields present with the appropriate data. How can I make this work? Thanks, Marc
Impossible to add devices in 8021
I have made a fresh installation of opmanager and it seems quite impossible to add nodes. I keep getting the following error: Entries for the device are either partially added or removed.Click [here...] to remove and readd the device I have a ms sql database and have tried to follow the tips in http://support.opmanager.com/AddSolution.sd?solID=1808 but that doesn´t seem to work for me. Regards Stefan
Server Health Report
Dear All, Please suggest how can we have All Servers in the Server Health Report. Can get only max of 8 servers in where we have more then 8 servers in OpManager. pls suggest. rgds, Saumya
Path and limit of generated daily log files in OpUtils
Hi, We are using OpUtils (version 5.6 (build 5617)) and few days ago we had generated daily log file of 1.5 GB in size. Daily log files are generated on path AdventNet\ME\OpUtils\logs\localhost_log.YYYY-MM-DD.txt by default. Is there a way to change this path? Is there a way to limit size of log file? Thanks, Darko
Slow Switch Port Mapper Scan
Hallo We've installed the OpUtils Tool in our factory. So far it's working great an we get all informations which we looking for. At the moment, we've got 112 Cisco devices an around 3300 switchports to scan. The hole system runs on a virtual VMWare ESX server, with Windows Server 2003, 3 GHz processor and 512 MB memory. When i click scan all devices is takes around two hours to scan them. Isn't this a little bit to long? Greetings from Switzerland Patrick
event ans system logs monitoring
Hi, As a part of event log monitoring, i have selected the event logs to be monitored under the specific device. What in specific needs to be done to associate syslogs to the device. Thanks Renita
Monitor MySQL
Can OpManager monitor a MySQL database on a linux box?
Problem with Business Views
Hi I've got problems running opmanager on a 64 bit windows. most works fine except the business views. With the current release of OpManager (Build 8021) it is impossible to create new Business views (the flash plugin hangs while initializing the new Business view) or add new devices to an existing one (after a click on add device the site has to be reloaded to be responsive again). After the installation on a 32 bit windows, the creation worked, but adding of new Machines doesn't work too. Is there
changing text in trap processor
I want to change message text in trap prpcessor for linkdown trap. I know the way how I can include informations from trap(interface index, type...). But, I want to include interface description, text set with "description" command in cisco routers. I have that information in device page in opmanager(in interfaces). I tried with variables($AgentMO, $SourceMO $IF-SourceMO...) but I cannot find the way for this problem solution. Is anybody who can help ?
Unable to edit/delete credential settings with special character in name
Dear all, I've created a credential with name 'AT&T SNMP' and I cannot edit / delete it. I assume it's because character '&' is not supported (but no check when creating). How can i solve this issue ? thank you, Christophe
Editing UPS Snapshot Dials
Hi, I want to edit the dial graphs in UPS snapshot view, because we use a UPS which has no standard template in OM. I know that I can edit snapshot dials from other categories in /conf/opmanager_snapshot_dial.xml, but the UPS snapshot view is structured in another way than the other snapshots (special "UPS Status" section). My tests to integrate custom monitors as a dial graph (type=number) failed. So, can you tell me, how to configure/change/delete the dial graphs in UPS snapshot view? Best regards
Monitor/Confirm WMI is operational
We have recently experienced an issue in which a server that was previously being monitored successfully with WMI started experiencing issues getting WMI responses. The net affect was that the OPManager kept displaying the last recevied status of those monitors (ie All good). However with WMI no longer working we were not able to identify that services were infact stopped and there was no error to advise of an issue. Is there any way we can monitor that the monitors being applied to a device are
turning off a windows event log alarm
hi, i have this event log error that we keep getting every other night or so, their isnt an error and that is confirmed by microsoft, we cant shut it down from the windows server though, so i was wondering i in opmnanager can disable this event log error from triggering just like i can do with errors that has snm trap id's? the event logg error is the following, and this is the one i dont wanna trigger in opmanager ID=21 Source=VolSnap Type=1 Message=The flush and hold operation for volume D: was
Notification profile not working with only an event log alarm
Hello, We have a server where we place a notification profile based on when an event in the server's log occurs. The notification profile works when you test it but not when the server experiences the issue. The server does trigger the alarm in OpManager, but the notification profile is not triggered when the event actually occurs. Thanks for any help... LeRoy
Opmanager Panic Attack
Hello, Every so often (its quite random in fact) Opmanager has a panic attack and sends out an alert for every device that it manages/monitors, this is obviously not good and not something we can live with. Has anybody experienced anything similar ?? We are using version 8 Build 8021, no plugins Scott.
[BUG] MS SQL Transactions per second monitor
When you click the link for this monitor the counter for each database is listed for "Today" but if you change that to say last 24 hours the names of the databases for the counters disappears and is replaced with the name of the server for every counter.
Netflow Plugin
We own Licenses for both OpManager and Netflow... Seems that the Netflow plugin should be available to us by default. Who can I contact regarding that option?
mib upload problem
When I try to upload mib from mib browser page in opmanager every time I get error unable to upload mib. Where I made a mistake? When I downloading mibs from internet I save page with mib text to txt or file with mib extension. Another question is: Is the uploading mibs from mib browser page is the same thing as copying mib files to opmanager/mibs folder? Thanks
Applied Latest Update 8022 - Now Interface Stats no longer linked to Netflow? Help!
Dear Support Team, after applying the 8022 Update to Opmanager, to my shock I notice that under interface reports, the link to Netflow has disappeared. This was a great function and very useful to get some quick per-minute traffic stats. However now it seems you have replaced it with the poor looking netflow plugin. The plugin also only shows per-hour stats! So it makes the netflow plugin not very useful. I want my old link to the "top ten sources, applications, destinations, and connections" back!
OpManager + Apache Vulnerability fix
dear support I am running OpManager V6.0 with window 2003 system. No matter what version of Opamanger V6.0 / V7.0 / V8.0; the OpManager still have apache v2.0.47 vulnerability problem since I perform the vulnerability scanning. How could I install the latest apache v2.2.x to fix the security problem which come with apache 2.0.47 ? Thanks. warren
Disconnections with database Mysql
Hi, i have Opmanager with version 8020 licenced to 1000 devices. My problem is it get disconnect with its Mysql database every 2 or 3 days. i mean opmanager services keeps on running but when i enter in the application in the snapshot of the device i see data not available . and it stop collecting traffic and once i restart opmanager service it start wroking well without problem and it repeate the problem again in 2 o 3 days and again i need to restart the services. i have open the ticket
Event rule to device association table?
I've browsed the forums and I was looking for a way to make an event rule apply for more than one server. I was hoping to see it in OpManager 8 since it seems to have been an issue going back a few years, but from the looks of it, the event rule area looks the same. Seeing that I have 300 servers it seems a bit ridiculous for me to go server by server over 300 server every time I need to ignore a new event. I was hoping to find an obvious answer by looking through the tables (like eventlogrule or
Snapshot View
Maybe this is just me being lazy but a back to list view or back to map view button on the snapshot pages would be super.
Alert if particular event has not been logged
Hi, Is it possible for OpManger to generate an alert if particular event is not found in event log during a given time period? Say for example, the backup job usually completes at 9AM can I set up a rule to alert me if the related entry didn't show in event log by 10AM.
windows services: possible for opmanager to automaticly restart when down or stoped?
Hi, is it possible to set a profile so that opmanager can automaticly restart certain windows services if they go down or stop?
Can't Add Subnet and Add Router,switch!!!
I can't add router.switch,subnet,when I use OpUtil with release 5.6!!!why???It's new release version!!!!!!!! ------- Error Occured An Error occurred! Tool Name : Message : Root Cause : Send this Issue to OpUtils Team Click here to create the support file to be sent to OpUtils team. ------
Create Monitor
HI! How to create the monitor that System OID was here such kind: (100-((.1.3.6.`.4.`.2021.4.6.0+.1.3.6.1.4.1.2021.4.15.0)*100/.1.3.6.1.4.1.2021.4.5.0)) opmanager 8.2 bild 8022
Disconnections with database Mysql
Hi, i have Opmanager with version 8020 licenced to 1000 devices. My problem is it get disconnect with its Mysql database every 2 or 3 days. i mean opmanager services keeps on running but when i enter in the application in the snapshot of the device i see data not available . and it stop collecting traffic and once i restart opmanager service it start wroking well without problem and it repeate the problem again in 2 o 3 days and again i need to restart the services. i have open the ticket
Alerts based on printer status and toner levels
Is it possible to add alerts based on the alert status of a printer? Most HPs display a "ORDER CYAN", "REPLACE MAGENTA" style message, it's retrievable from OID ".1.3.6.1.2.1.43.18.1.1.8" I know this message appears on the Printers dashboard, but no alerts are generated. Any chance Opmanager could periodically check if there's an alert in the MIB, and generate an alert based on its contents? For example, generate an alert if it contains ORDER x or REPLACE x or TONER LOW but ignore it if all it says
Any update on the Netflow Plugin supporting MSSQL?
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Hotfix 8022 released
Hi All, We are very happy to announce the release of Hotfix 8022. Please find the list of features which got added and the issues which were fixed below. Feature Enhancements: Notification Profile: In addition to ‘Custom Fields for Devices’ and ‘Alarm Variables’, ‘Device Properties’ such as Device Type, Device State, RAM, Disk, IPAddress etc. can now be added to all the notification profiles Option to add ‘Custom Fields for Devices’ and ‘Device Properties’ as arguments for Run System /Run Program
Can't detect interfaces
I'm having some annoying problems with some Netgear kit - I can't discover the interfaces. FVX 538 firewalls WG102 Wireless access points GSM7224 switch With the FVX538s, I can test the SNMP credentials and they do pass (the CLI credentials pass too) but the interfaces will not discover. The especially annoying but about these is that they worked under Opmanager 7. :( The WG102s won't even pass the SNMP credentials tests. I'm sure the community is set correctly, but the SNMP test always fails.
WMI checks failing
Hi, We have a 2k3 server where the WMI checks are failing. We've gone through and tried different credentials, made sure that the WMI Control permission sets on the server mirror identically those of a twin server where WMI works, and there is no firewall between the machines (telnet verifies the ports 135 and 445 are open)RPC is enabled and there's no reason we can see why this is continually failing. Ideas?
How to create reports base on business view?
How to create reports base on business view?
Trap Processor Message Config
Hi, I have a device which sends a SNMP trap message to the OpManager. The corresponding MIB is uploaded. If my custom made trap processor processed the message with $* the following result is displayed: sysContact.0: Martin , sysName.0: Processing Unit , sysLocation.0: Office , unit2MsgIndex.1: 1 , unit2MsgText.1: Door Lock 1 , unit2MsgStatus.1: locked The bold value is initially sent as a integer value (12) an interpreted by the MIB as "locked". My intention is to readout only the bold interpreted
OpManager does not display second subnet
Hello, I am running OpManager (8022) on Win Server 2008. I have 2 network segments on the router, 192.168.0.0/24 and 192.168.1.0/24 In maps \ Network View i see only the 192.168.1.0/24, but the devices from 192.168.0.0/24 still show as discovered and are dumped in desktops. I have registered version of OpManager for 500 devices. Any ideas ? Vasil
Uninstall NCM Plugin from Opmanager 8021
Hello, can someone please tell me how to remove the trial version of the NCM (Network Configuration Management) module from Opmanager 8021? The NCM plugin doesn't work, and I'm tired of the backups taking longer than before. It should be made easier to get rid of such plugin applications - or at least one should be warned that it is not simple to de-install it after trying it out. And there seems to be no documentation for this product. Thank you, Mathias
MSSQL SNMP monitors do not appear to work
Hello, The SNMP monitors for SQL Server do not seem to work. I am particularly interested in the DB Log Space and DB State monitors. Most of our SQL Servers are version 2005, but we do have a couple SQL 2000 servers lingering. Regards, LeRoy
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