SNMP Traps not received by OpManager
Hello, I have issues with receiving traps in OpManager as no traps are currently displayed in OpManager v12.2. OpManager is installed on a Linux Centos 7 server. The following debugging steps has been taken: 1) A tcpdump on port 162 on the server running OpManager shows that the traps are being received correctly through the port so no issues with Firewalls 2) All devices are set with the correct credentials. 3) Trap definitions has been loaded through the mib files and enabled through the GUI.
Tomcat Vulnerability?
Good morning, is the OPManager software vulnerable to the Tomcat exploit in the link below? https://www.cisecurity.org/advisory/a-vulnerability-in-apache-tomcat-could-allow-for-arbitrary-file-reading-cve-2020-1938_2020-028/
Monitoring Cisco Telepresence
Hello, I am trying to start monitoring Cisco TelePresence systems. I can see even, that if proper SNMP community string is provided, OpM discover the device out of the box. However - it is monitoring the device with availability only. My question is - did anyone succeeded in more detailed monitoring? like monitoring network interfaces (and its details, like drops etc.). Final scenario is monitor somehow "User Experience" - to be aware before bigger (more massive) issue comes. I would like to know
DFS-R Backlog monitoring
I was hoping that "Replication Objects Remaining" would be the monitor to help watch DFS-R backlog, but that graph never twitches, no matter how much is sitting in the queue. I've googled the WMI behind it, and I'm still uncertain what exactly that is supposed to be monitoring... but it's definitely not the backlog. So, does anyone know of a way to get OpManager watching a server's DFS-R backlog? Thanks
MSSQL Monitors - select which databases to monitor?
Some of the monitors for MSSQL monitor the databases. For example, "Database Files Size" and "Log Files Used Percentage". However, on many of our SQL servers, we have important databases that need to be monitored, and then other databases where we couldn't care less if we're hitting 100% log usage. In fact, some of these low-importance databases are for read-only access with their logs shrunk and never expected to grow, so a 100% log usage on a 5MB log is just fine. We don't need to monitor that
Change default authtype for OpManager Login Screen
Is it possible to default the authtype on the login page of OpManager to be the domain name versus Local Authentication? It is a pain to have to change that every time a user logs in.
Mobile App Alerts
I hate having my phone chirp at me for minor issues, such at an Interface going up or down on a switch. 99.9% of the time, these are not actually issues (though I still appreciate them being logged). If it were an issue, I'd be getting an alarm that said a server was not available, etc etc. From my reading, I understand that OpManager is setting Interface Down events as a "Trouble" event. Is it possible to configure the mobile app in android to only alarm for Critical events?
OpManager installation MSSQL Host name or port number is incorrect
MSSQL 2017 was installed in Windows Server 2016. OpManager is now installing in the same server. An SQL Server local account was created - named "opm". Confirm can login through SQL Management Studio. At the stage of "Select the backend database for OpManager". Choose "SQL Authentication" Host name is <the_computer_name> Port is 1433 Database name is OpManagerDB User name is opm Password is <the_password_of_opm> After click "Next". Shows "Host name or port number is incorrect". Already tried input
Business View - Add snap-to-grid or auto-layout option
In business views that have a lot of elements, it would be good to have better layout options. Simple ones like a snap-to-grid button, or automatic dispersion of elements would be helpful. The ability to quickl select a large number of elements would also be useful instead of clicking each one (such as a drag-to-select).
DHCP Scope Monitor - Don't alert on disabled scopes
Under Tools -> Address Monitoring -> DHCP Scope Monitoring I have added our DHCP servers. The problem is, it adds scopes that are currently disabled (though they will be enabled at some point) so "zero addresses are available". The DHCP Scope monitor should either NOT add disabled scopes OR not alert on disabled scopes especially if the size of the scope is zero:
Downloading OPmanager
Hello, I've downloaded OpManager from ManageEngine website, but during the installation I'm getting the attached error. Please advice. Regards,
Having Issues getting certs on OpManager
Not Very knowledgeable in this area but here it goes because I want to learn! Our browsers don't like when we use a self signed cert so we're trying to use our companies internal wild card certificate. WE added it too IIS and and made our OpManager address something like "opmanager.company.net. Our wild card is *.company.net. Our cert is signed by GoDaddy.com.and opmanager has that and the keystore added to it. We can still access the server but the unsigned thing is still there Anything that I am
Disable Specific Alarm on Device
Hi. We're getting an alarm for one of our switches saying that the current state is shutdown for a power supply that doesn't exist (we only have 1 not 2 on the switch). I've been having a look at seeing whether we can remove this specific alarm for this specific device but it doesn't seem that this can be easily done. Any ideas would be appreciated!
URL Monitors and Notification Profile Synergy
We just missed a URL down notification because the user experience of setting up a notification profile for URL monitor issues is confusing. It turns out you have to specify the Notification Profile in the URL Monitor AND check the box in the Notification Profile to notify if ANY URL DOWN. In a URL Monitor, there is a section that says "Notification Profile (Optional)" (see screenshot). This would be understandable by itself, but if you take into account a notification profile says to notify if ANY
Rest Api TestMonitor
Hello. After updating the opmanager to version 12.4.079, rest api does not work. Namely, the test monitor method. (http://SERVERNAME/api/json/device/TestMonitor?apiKey=KEY&policyName=SystemUpTime.&graphName=SystemUpTime.&name=DEVICENAME) Error message "Invalid request method." errorcode "INVALID_METHOD"
Global Performance Monitor Thresholds?
Inexperienced OpManager here. Where do I go to modify a global threshold for a monitor? For example, monitoring a switch, it's constantly raising alarms on discard rates. I'd like to raise the discard rate threshold above 1% for a large swath of ports all at once. (For that matter, I can't even see how to do set that on the switch's ports individually...) Thanks in advance!
how can remove all recent alarms
would you please say how can remove all recent alarms ?
How can remove all recent events
Dear all Hi I am using op manager 12.3.295 . I added MDS sanswitch to it but i just want to know how can remove all recent events such as attach pic ?
Report of two devices
Hi all, i would to obtain one report of two devices , as union of two single report (for example, a OR Logic, so if one device is down, the other is active). My devices are not in cluster, there isn't a virtual ip. How can i do? Thanks Mike
OpUtils reports
Hello, How can we get a report that including information about the connected ports on the each switch along with the IP address, MAC address, MAC manufacturer? Please note that current version is 12.4.177 Regards,
Email Notification configuration - 12.3.218
I just updated my OpManager server to 12.3.218 and now I can't seem to update/add profiles for email notifications. it gives me an error when saving it at the end... "The input specified for the parameter fromAddress does not match the required pattern." I'm assuming this comes from the From Email Address field? It's the same address I used before the update but it doesn't like any email address I enter... nor any other text I put in the field.
Error message when adding T1 as interface
When I tried to add an interface for a router I get the following error message "The parameter PhysAddr must have a maximum length of 100." I'm able to add the other 3 circuits with no issues. Please any advice, Thank you in advance for your help
IP Management
Hello, I'm not able to see the port view on a device although the OpUtils is enabled, and I'm not able to add a switch where all discovered devices are listed as Rough devices. Attached screenshots clarify this problem. OPmanager version is 12.4.177 Regards,
OpUtils approve subnet
Hello, I'm trying to approve subnet in OpUtils but I'm getting "Failure" error, please advice noting that OpManager version is 12.4.102 Regards,
OpManager 12 problem reading SNMP values from UPS MIB
We have recently began using OpManager 12 from OpManager 11. We are doing a fresh install and migrating our items manually. I have run into a problem with OpManager 12 receiving SNMP data from our UPS system MIBs. It doesn't appear to be able to process or translate the MIB definitions correctly and will not return certain results. I have verified that I have included all necessary items required for the MIB definitions to process correctly but I still get the OID string which I do not appear to
vCenter / ESXi Monitoring
Hi Team, I have below requirement. I am tasked with hardware monitoring for VMware. 1. vCenter 2. Multiple ESXi hosts Requirement: 1. I would like to monitor hardware & host OS performance. 2. I am not bothered about Guest VMs. Questions: 1. If i discover vCenter/ESXi, the guest VMs will be automatically discovered. In this case how do i go about licensing? 2. How OPM licensing works with vCenter discovery? 3. What are the OPM requirements to discover vCenter/ESXi (like the vCenter / ESXi version)?
Datastore monitoring v12.3
Can I monitor the use of Datastore and generate alerts when a certain limit arrives?
Workflow - Flexible Editing!
This seems like an idea that should have existed a long time ago. Right now, I can't delete tasks in a workflow without deleting everything underneath it. This makes it incredibly unforgiving when working on a workflow that accidentally gets a task slipped in OR I simply want to change the order of things. If I have a workflow with 20 tasks in it, I have to remember the entire tree in the event something gets deleted. See the attached image for the OOPS. Please add a little more flexibility to workflows
Groups - Health of group should be based on percentage or fraction
Right now the health of a group is based on a static selection of hosts. If one purpose of groups is to provide business service health of a cluster of servers, I shouldn't have to designate specific servers as health indicators. If I have a server farm of 9 servers, and 2 servers are down, technically the business services provided by that farm are still functional but the farm requires someone's attention or action. I should be able to set a percentage or fraction and use the same alert severities
ManageEngine London User Conference 2020: Engaging sessions, presentations, and a lot of fun!
After the tremendous success of our User Conference last year, ManageEngine is all set to host a User Conference in London on March 2&3, 2020. Register Now With engaging one-on-one sessions and intensive technical presentations, the two-day event includes in-depth technical training that will help you manage your IT effectively. Here's what you can do there: Discover latest trends in Applications Manager, watch live product demos, and get a sneak peek into our product roadmaps. Attend one-on-one
Reports - Folder Monitor Reporting
It would be great to be able to report on custom monitors such as the Folder or File monitor. If we are monitoring a bunch of folders for a server farm, we could quickly get daily or weekly reports on the folder size or file counts of those folders.
Can OpManager v12 database be installed in SQL Server Always On?
Hi All, Can OpManager v12 database be installed in SQL Server Always On? Thanks,
Opmanager Mail Server Not Working
Hi Team, No incoming and outgoing mail are working on OpManager, all settings in mail server configuration is ok even also test on outlook and webmail(another client) and found ok, but in OpManager its not working check all service ports and no blockage there. Please help me from this and give a needful resolution. PFA for reference. Licence Type: Enterprise Build No.: 12.4.082 Database Type: POSTGRESQL
Join team OpManager at Dubai User Conference!
ManageEngine is all set to host a User Conference in Dubai Feb 24 & 25 at The Address Dubai Marina and we are psyched about the same. With a track completely dedicated to Network Monitoring, the two-day User Conference is designed for users to get the best out of their ManageEngine experience. Register Now User Conference Highlights: Uncover the best practices and latest trends in IT Operations Management.
Save your seat for our first ever User Conference in Mumbai!
The first leg of ManageEngine User Conference for the year 2020 is all set to take place in Mumbai on Feb 5 & 6 at ITC Maratha and we are psyched about the same. With a track completely dedicated to Network Monitoring, the two-day User Conference is designed for users to get the best out of their ManageEngine experience. Register Now User Conference Highlights: Discover
In OpManager Some of the Cisco Devices are not monitoring for Temprature
Dear Team, We are facing issue with temperature monitoring for couple of cisco devices such as Nexus 7000, ISR4331 router etc... Where we are able to see the monitoring of other components such as CPU, Memory etc, but unable to see for the temperature monitoring. Kindly let us know the fix for the same. Regards, Sanjay J. +974 31022096
Grace License
Hi Team, Is there any way to increase the license grace period atleast 15 days.
Cisco Catalyst 9500 24 ports Switch - template
Hi ALL! I have Cisco Catalyst 9500 24 1/10/25G ports Switch and i need monitoring it ) Who can share Device Template for this device ?? My info: sysObjectID.0:-->.iso.org.dod.internet.private.enterprises.9.1.2573 *************************************************************************************************** sysDescr.0:-->Cisco IOS Software [Fuji], Catalyst L3 Switch Software (CAT9K_IOSXE), Version 16.9.4, RELEASE SOFTWARE (fc2) Technical Support: http://www.cisco.com/techsupport Copyright (c)
Workflow - Retrieve active alerts or alarms
In a workflow under the OpManager tasks, there are a bunch of Alarm related tasks. I have a workflow that triggers off of an Event Log entry which then restarts a service. Unfortunately, I can't have the workflow automatically close that alarm. It would be great if the triggered workflow could retrieve current, active alarms (based on severity) and clear them as part of the workflow. This would make for a cleaner interface if a triggered alarm has technically been addressed from a workflow.
Event Management integration with ServiceNow tool
Dear Team, I have a requirement to integrate the Service Now with OP manager for Event management. In this case all the event data will be pulled by Service Now using the MID server. Please suggest is there any connector available to achieve this functionality. I would really appreciate for any response. Thanks, Manish
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