Event Management integration with ServiceNow tool
Dear Team, I have a requirement to integrate the Service Now with OP manager for Event management. In this case all the event data will be pulled by Service Now using the MID server. Please suggest is there any connector available to achieve this functionality. I would really appreciate for any response. Thanks, Manish
Facing SNMP V3 Configuration Issue
Hi, We've configured snmp v3 for our NOC devices but devices are can't fetch on Opmanager, Please help me out from this. Below for Reference. OpManager Enterprise Build: 12.4.082 Switch Ports Model SW Version SW Image ------ ----- ----- ---------- ---------- * 1 48 WS-C2960G-48TC-L 12.2(55)SE12 C2960-LANBASEK9-M SNMP Credentials: Public_V3 username : nocadm authProtocol : MD5 privProtocol : DES authPassword : authUser group name : privGroup
Probe seizing
Hello Team, Can you please help me to understand the OP manager probe seizing .Let say if we have 5k devices in our environment then how many probes are required in this case. Is there any limitation of that one probe can discover this much of devices and then have to install the other probe for load balancing. Thanks, Manish
Probe seizing
Hello Team, As per my understanding best practice is to monitor the 1k devices in single probe but if we monitor more than 1k devices then what issue and technical challenges we may face. Please let us know if there is any support document. Thanks, Manish
OpManager Report Schedule
Dear All, Can we schedule All Servers Disk Usage, CPU and MEMORY Reports in single .PDF or .XLS because it save a lot of time of systemadmin. Regards, ALOK systemadmin@hughes.in
Workflow: Add the ability to disable a notification
The only option available for a workflow is to manage / unmanage a server. Unfortunately this means we stop monitoring the server. During our maintenance when servers and services are restarting, we disable all email notifications and use the OpManager console to gauge which servers might not have rebooted properly by looking at the alerts. This reduces the noise but keeps us on top of issues. Please add a workflow item to disable one or many notification profiles.
Interface detection and SNMPv3
Hi, I've just found out, that for our Cisco-Switch (C3560E) interface detection only works when using SNMPv1/2. When I remove the device and re-add as SNMPv3 device, no interfaces are detected. Rediscovery doesn't work either. Will this be fixed with the upcoming patch? Regards G. Weiss
Linux devices incorrect Memory utilization
i have noticed that my op manager server is displaying that i have only 4 % of memory available on a linux server but when i go into the server it shows more than 40 % available. doing some research i found out that it is doing the calculation with the free memory data not with the available memory. is it any know fix for this.
Grouping network devices in OpManager
Monitoring proactive
I made a video about connector monitoring. And I would like to hear from you. Is there anything else we can monitor and be proactive? Ideas to monitor something else? Link blog: http://tiagobigode.com.br/2019/12/14/monitoramento-conector-centrify-e-idaptive/ Link video: https://youtu.be/vBImXpjm8UU
Hardware Monitoring
Hello, We are running opmanager v12.3.227 and we have added a new device recently (HP ProLiant 360 Gen9 running Windows server 2012r2) and we don't see the hardware monitoring tab. We have similar devices added before with the hardware monitoring tab. We have tried rediscover the device but it still doesn't appear. In settings we have the Monitor Hardware enabled. Could you help us? Thanks! Cristina
Discovery Profiles Moved to Discovery -> Profiles
Currently: Discovery Profiles do not contain a list of discovery profiles. Discovery profile is simply a "discovery" configuration. To get to an actual list of "Discovery Profiles" I have to click Discovery -> Reports -> Click Profiles. That doesn't make any sense. If I am doing the same discovery action when adding new systems, I should be able to save that profile for later use. I should also be able to "save as" a new profile from an existing profile. Finally, the "Add New Device" function
Device template query
Hello Team, I couldn't understand the complete functionality of device template in OP manager when we discover the device then on monitor tab we add the the monitoring for which alert has to be generated. Now when we add the monitor manually in device during on-boarding process then what is the use of device template in this case. Can you pls brief or clarify the doubt. Thanks, Manish
Cancel of Edit Tab takes you back to dashboard
Hello, I am running into a minor nuisance with the new Edit Tab button. When attempting to click on the Green triple line box for a device, I am accidentally hovering over the triple dot button just above it, which caused the menu to drop down over the green button. I then inadvertently click on the edit tab selection. Once this is on screen I click No as I didn't want to go there, but then the page refreshes and takes me back to the main dashboard. I then have to navigate back to the device I was
End-of-Support Announcement for OpManager(build number up to 12.2)
Hello Users, We are announcing the end of support for build 12200 on Dec 31, 2019. It is also updated in our EOL page. https://www.manageengine.com/network-monitoring/eol.html We request all our customers running OpManager build number 12200 or below to upgrade to the latest as soon as possible. Thanks Gowrisankar
Load balancing between different probes
Dear Team, One of my probe is monitoring more than 1k devices currently. I want to move some of devices from this over utilized probe to another probe which has less count(less than 1k) of the devices. What recommended approach I should follow in this case since I have to re-discover these devices from different probes and then enable all the monitoring template and thresholding for alert generation. Is there any way from which I can extract the dump and load in another probe to avoid any configuration
Duplicity of devices.
Hello Team, I have found that many devices duplicate devices are getting monitored in our environment. Let say device1 is getting monitored by two probes (Probe 4 & 5) and due to this out more licenses are exhausted. Is there any process from which we can remove these duplicate devices and if we add any duplicate devices in future then it should at least show some popup or validate for duplicate devices. Thanks, Manish
NOC view of OP Manager
Dear All, I am looking for a solution to showcase the dashboard of all the probes, its something related with to setup the consolidated view for NOC users. Let say if we have 10 different probe then I want to create the dashboard and that will be used a single pane of view for all NOC users. Please let me know is there any functionality available in OP manager. Thanks, Manish
Disable auto discovery
Hi, I have Opmanager installed and have discovered the devices I want but Opmanager keeps discovering new devices. How can I fix this?
Error in memory reporting
Hi, Opmanager installed but it is report high memory utilization while the server is using only 16% of the memory. How do I fix it to report actual values?
Reset Opmanager admin password
Hi I have been trying to log into our opmanager instance, but i have forgotten our admin password. Is it possible to reset this? Thanks Ammar
Test Monitor - The Monitor did not respond to the test request
Hi, While testing the WMI monitors, I am getting The Monitor did not respond to the test request Error. Please assist. Thanks, Vikas
Enterprise View
Hello Team, We are using the OP manager for network and server monitoring and set up the different Probe set for total coverage of network. I would like to know one info can we have any single pane of window where we can see all the probe devices let say if we have 5 prove in the environment then I don't want to login individually in the probe , there should be a single window where all probe devices can be seen. I am looking for a solution where I can show case a dashboard which will have all the
reverse service alarm
Hi all, Is there any chance that i can set an alarm for windows service when its gets to started state? thnx
OpManager Plus or OpManager(Standard/Professional) version
Hi All, Hope you doing fine. I'm just new in this community and also newbie on using this Network Monitoring Software(OpManager). and currently using a trial version. I just wanna ask if what is the difference between this software product OpManager Plus and OpManager(Standard/Professional) ? and also any recommendation which one should I use? Thank you in advance! and I really appreciate if you can help me to decide which one should I use. :) Best Regards, Jayvee
Unable to view the newly created category for servers
Hi, I have created a new category but i am unable to find them any where in OP manager. When i try to create a new Category with the same name, it shows that a category exists. Kindly advice.
Create custom heatmaps in OpManager
I currently have a couple of applications that have around 40-50 tcp monitors each and I would like to be able to consolidate that data into Heatmaps on our Dashboards. Is there any way possible of doing these type of specialty widgets in Opmanager? Thanks, Ken
Need to be able to delete Business Views in Bulk
Opmanager Version: 12.4.054 MQ SQL Dbase backend We currently have 200 business views and we now have to go into each one, do the Copy As, then go back to the Business View List, find the old one, delete it, then go back to the Business View List and find the Copy As one, then rename it and save it. Then rinse and repeat. That is awhole lot of clicking, scrolling and clicking and scrolling. Is there a way to bulk delete Business Views to speed up this process? TIA, Larry
plotting counterbasedgauge64 data.
hi all: We have a lot of equipment; but we are facing problems to gather data and plot graphs from oids that state are counterbasedgauge64. There is someway to convert or publish this kind of data ? Thanks a lot
Getting disk size usage of a device
Hi, Is it possible to see and monitor the Disk size usage of a device in OpManager? I mean the the total disk space, the used/free disk space and the equivalent percentage of them. Currently I can see there is an I/O disk usage for virtual devices (Kbps), but is that the only thing about disk we have? Also if there's such thing for disk size usage, is it accessible through getDeviceSummary API endpoint like Dials property, for disk I/O usage? Thanks
Email notification are not accurate
Dear Support we notice the email notification for device alram that we alreday set are not sending to user as expected. example 1: I got email attention notification when my device down but when the device back to normal no clear email notification has been sent. The issue not always happen sometime i got both notification the attention and clear. Example 2: Sometime i got clear eamil notification but the aatention notification i did not get.
Notification (Email) for ONLY disk/partition usage
Hi, I haven't been able to find a way to create a notification alert (email) to send alerts for ONLY partition/disk space. Seems it always chooses CPU and memory utilisation under thresholds and then I have to go into each device and untick it manually. Is it possible to do this in bulk as we have 100's of devices. Thanks Adrian
File size monitor - how to ?
Hi ALL! I need monitoring size of Windows Log Files (Security.evtx + System.evtx + Application.evtx) I created (and associated) 2 custom File Monitors and setup "File Path" field: a) C:\Windows\System32\winevt\Logs\Security.evtx b) %SystemRoot%\System32\Winevt\Logs\Security.evtx but when i tried test this Monitors i have error - File not found Why? How it works ??
cctv views running for extended periods. error "something went wrong while displaying the page" in OpManager 124062
Hi We have this problem in last version of chrome, edge, chromiun; in a equipment with win 10 Pro, 4 GB RAM Any Idea about this? Regards
Delete Older Files of a Certain Type
I know I can perform workflow actions on files based on age but the current workflow module doesn't allow me to specify any file attributes. If there is a folder with a mix of files, I may only want to compress or delete txt files or log files. There should be a way to specify the actual file name and type using wildcards. Examples: Delete files older then 7 days with the file extension txt and name "*" (wildcard) located in c:\logs Delete files older then 7 days with the file extension log and
cctv views running for extended periods. error "something went wrong while displaying the page" in Opmanager Plus 124062
Hi: I have this problem in a equipment attached to a TV. The equipment has Win 10 Pro with 4GB RAM and last version of chrome, chormiun and edge. We can reproduce the problem in every browser Any idea?
Opmanager 11.6 rename device
Hello, I'm new to opmanager 11.6. I can't find how to rename a device. If I edit details I can change many things but not the name of the device.
Alert if connection drops
Hello, I just added two synology devices with ssh auth to the inventory in opmanager version 11. I would like to know if there is a guide about alerts. I would like to be notified by mail if those devices lose network connectivity. Kindest Regards.
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Config Management - requirements
Hi ALL! I use OpManager 12.4 and i want start using Config Management :) Where i can find requirements of this feature for my cisco/mikrotik devices ??
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