Join our free ITOM Dubai workshop and resolve your monitoring woes!
Save the date! Our IT Operations Management workshop is coming to Dubai on July 22, 2019. We have interesting sessions on monitoring that are aimed to help you meet your business demands.You can participate in the interactive demos of our solutions and learn how to get the most out of your IT while getting certified as an ITOM expert. You can connect with our product experts, make new friends and share knowledge. So, come discover how you can improve the performance of your IT.
Join our free ITOM Dubai workshop and resolve your network monitoring woes!
Save the date! Our IT Operations Management workshop is coming to Dubai on July 22, 2019. We have interesting sessions on network monitoring that are aimed to help you meet your business demands. This workshop will guide you on the various ways through which you can ensure seamless network performance. You can participate in the interactive demos of our solutions and learn how to get the most out of your IT while getting certified as an ITOM expert. You can connect with our product experts, make
IP address query and reporting for IPAM
I have an idea/question for the ability to filter/query and generate reports in OpUtils-IPAM. The reporting/filtering that exists is suitable for general use however it would be much more functional to have the ability to create reports/search based on user defined fields such as Alias Name, Asset Tag, and ESPECIALLY the "Custom Columns". We use the custom columns to identify what user has the IP address reserved. This would make identification of where the IP is used and who has it much easier.
Device Summary screen
We need to add fields / edit the to this screen because the Sys description is more accurately defined by customer OIDs on some devices. Also, we want to add a couple of custom OIDs to some of our device templates. How can this be achieved? StatusTroubleIPAddress192.168.0.1DNS Name192.168.0.1Uplink DependencyNoneVendorD-LinkSystem DescriptionLinux DSR 3.10.20-rt14-Cavium-Octeon #5 SMP Mon May 15 12:29:59 IST 2017 mips64Monitoring ViaICMPFlow Monitoring Enable Now ?Config Management Backup NowPolling
ITOM Australia seminar : Learn to overcome IT management challenges!
We are elated to announce that we are all set to host a free IT Operations Management seminar in Sydney and Melbourne on July 16th and 18th respectively. Our product experts will walk you through on the various challenges faced while monitoring servers, networks, and applications. Register now Highlights : 1. Interactive product demos 2. One-on-one question and answer sessions. Agenda: View the entire agenda
Problems when updating from 12200 to 12300 (and then 123329)
Hi everyone, I have read the step by step to update version 12200 from version 12300, but I get the error that the platform is still working, I turned off the service, managed the associated processes, even restart the server by removing the startup programs and nothing. Please your help
netflow to stop snmp data collection in opmanager
my opmanager stopped to collect SNMP data from network device after I enabled netflow output to opmanager. have special settings to enable polling in opmanager? because I do not want all of interface to enable netflow output. Thank you.
OpManager stopped to collect interface utilization after netflow enabled
Hi my opmanager stopped to collect SNMP data from network device after I enabled netflow output to opmanager. have special settings to enable polling in opmanager? because I do not want all of interface to enable netflow output. Thank you. Code Chang
VM Sprawl
How do I get this detailed report working? Currently it shows no data but I have my VCenter Appliance and all my hosts monitored in Ops Manager. Is this an add-on pack like IPSLA?
Non Clear Alarm Opmanager
Hi, I have a few juniper switches, i just get the following error in a switch. i cant disable this alarm. how i can disable it? problem is not resolved here. https://pitstop.manageengine.com/portal/community/topic/opmanager-and-juniper-ex4200
SNMP test is successful but its not work with device
Hi, I am testing new opmanager. when i test custom snmp monitor, it works successful as below but when i add this monitor , its not work no value
webhook on notification
Hello, I need webhook on tab notification option to send alert in real time to rocketchat. https://rocket.chat/docs/administrator-guides/integrations/
script can't run
I found my script can't run with defined period. any ideas to troubleshoot this issue? Thank you.
Temp and Humidity Probe in Same Chart
I added a Temp and Humidity probe to my APC. I have configured two monitors, one OID for Temp and another OID for RH. Is there a way I can show these two monitors in the same monitor graph?
Bookmark Page
Hi, Is it possible to add a "Bookmark page" below the "Workflow" module? We have a lot of system logon pages. E.g. vCenter, SAN Admin, NAS Admin, Helpdesk, etc. It is very helpful, if we can add those URL into the OpManager. Since OP is the monitoring system for the company. The interface can show a list view or title square. Just like the interface of the support page. Thank you.
Bookmark
Hi, Is it possible to add a "Bookmark" page under the "Workflow" module? We have a lot of system logon pages. E.g. vCenter, SAN Admin, NAS Admin, Helpdesk, etc. It is very helpful, if we can add those URL into the system. Since OP is the monitoring system for the company. The interface can show a list view or title square. Like the support page. Thank you.
Admin/Oper Status - Interface Summary - Line Protocol status not updating
I have an issue where an interface's line protocol status is not being updated on OpManager's Interface Summary page. This is the current line protocol state of the interface on the device itself which has been down for 5 hours now. This is what is reflecting on OpManager. Because OpManager doesn't reflect the "Oper Status" as down, an alarm wont be sent to Service Desk Plus, which results in a breach of the SLA with the client. If anybody has any idea how to fix this issue or has some sort of work
BREAKING NEWS : The free OpUtils webinar is on its way.
Hola Amigos! ManageEngine is conducting a webinar on OpUtils to help you with your network IP management problems. This training covers in-depth and intensive training which will help you get into the bottom of various challenges faced concerning the issues with your IP's and switch ports. Trust me, you wouldn't want to miss it. Click here to register now! The training agenda is as follows: Title of Webinar : Safeguard your network from intruders - Rogue Detection Here's a quick look at what
Throughput testing with Internet
Something similar to SpeedTest.net. I have Netflows configured which is great because it can show me how much Internet I am using but if my ISP is having issues I wan't to know if I am seeing slow downs. I have a URL monitor setup for www.google.com and www.office.com but that just gives me response time and up\down monitoring.
Backup
hi Community my opmanager have beem to show this error when I have done backup : "backup Operation performed during schedule execution failed"
Attend our workshop, and get ITOM certified!
Save the date! Our ITOM workshop is coming to Dublin on June 11, 2019. During the workshop our product experts will walk you through the various challenges you might face while monitoring networks, servers, and applications. Register now Highlights: See interactive product demos Attend one-on-one question and answer sessions Become an ITOM Certified Expert Agenda: View the full agenda here Venue: Clayton
Disable "Device Configuration Backup failed..." alarm for a device
Hi, We have added some Cisco routers which are constantly triggering alarm "Device Configuration Backup failed..." We don't have NCM installed and we don't plan to purchase it. How can we disable this alarms? Thanks
Wrong Memory Utilization in Cisco ASR 1000-X
Hi, I have 4 Cisco ASR 1002-X routers monitored in OpManager. I just realized the Memory Utilization does not show the real condition. It shows 80%, but the fact is it only using 9%. And it happened only in ASR 1002-X routers series. OpMan: Router: Any other routers such as Cisco C800, ISR4331/K9, CISCO2901/K9, etc shows obviously. I'm figuring out how to fix this problem. Any help would be appreciated. Thank you
Device template for DELL EMC SCv2020 storage
Hi, is there any template for DELL EMC storage SCv2020? I can't find it. Thanks!
Device Template Logic Disk Space Monitoring (GB, MB, %): Allow inclusion and exclusions
Right now, the behavior to set the WMI monitor for Disk space is the threshold gets applied across all disks equally. In almost every infrastructure environment that creates unnecessary alerts for those volumes that need to have large amounts or percents. There should be an option to include or exclude specific volume drive letters. For example: If your environment has a SQL cluster, the Quorum drive is usually close to full but is very static. I would either want to set an exclusion or set a specific
Interface Last Polled Bandwidth value widget not changing color in dashboard
Hi, I have configured custom dashboard with several widgets with last polled interface bandwidth value. When these values reach thresholds they don't change color in dashboard but if I enter in the device, then in the interface the diag color has changed. So, the issue is only in dashboard. Can anyone tell me if this is regular behaviour? Thanks!
add storage to opmanager
hi i want to add my vnx 5300 to opmanager i want to know in Credential (Storage) in Prompt section what should we write?
install and configure snmp on linux
Hi, i have a linux server with following details : 2.6.39-400.17.1.el6uek.x86_64 Oracle Linux i done everything that's on https://www.manageengine.com/network-monitoring/help/install-snmp-linux.html https://www.manageengine.com/network-monitoring/help/configuring-snmp-agents.html but i can't see any information on interfaces tab Unable to fetch Interfaces - Possible Reasons SNMP service may not be running on the device The SNMP credentials may be wrong The device may not be up and running at the
What's the "mapName" property is returned in listDevices API call?
Hi, What's the "mapName" property is returned in listDevices API call? : for a Desktop device: "mapName": "Desktops_Map.netmap", for a switch: "mapName": "Switches.netmap", I feel the API documentiation for OPManager is somehow poor and doesn't address responses and their parameters. Thanks
How come are the POST requests being sent without a body, and send parameters as query strings in URL?
Hi, AFAIK, The parameters of a POST http request will be wrapped and sent in the request's body (in json format or form-data format) not as quey strings in the URL (like what we have in GET requests). I'm curious how do some of OPManager's API URLs work, as their method are POST, but still they have all required parameters in their URL, and nothing is mentioened to be implemented as the patrameters in the POST's body. An example would be: addServiceMonitor (POST) : http://localhost:8060/api/json/admin/addServiceMonitor?apiKey=081c9ac51ba16ab061d5efee583dcd2f&autoDiscovery=false&serviceName=test2&portNumber=119&timeOut=5&failureThreshold=1
The difference between returned parameter's of a device in API
Hi, What's the difference between these two returned parameters in the API response? statusNum numericStatus I'm also wondering what's the mapName and what's the list of it's available values? does isSNMP indicate if the device is SNMP enabled or it declares the SNMP credential were OK? How could we retrive the MAC address of devices via API? Thanks
Notification profile
Good afternoon, I have a very basic notification profile whereby if a certain snmp trap is recieved a bat file is run which in turn opens up an exe file. In previous versions this has worked fine but since upgrading it no longer works. i have then tried doing this via a bat file and powershell and this all works as expected outside of OpManager but when i try it within the test action is states its successful but nothing happens. command : C:\ManageEngine\OpManager\bin\test.bat test.bat: PowerShell
Initial Install
I'm just trying to install this - firewall monitoring piece. On a windows server. I run the install, and the very first question "ADMIN" or "COLLECTOR" is not listed on ANY of the documentation I can find. Which do I install? I installed the admin, but it says there's no collector... It won't let me re-run the install a collector on the same computer. When I un-install and try to install the collector, it wants an IP of the Amin.... there isn't one yet... How do Install?
Device status clarification
Hi, In "Alarm severity levels in OpManager" article, The different system device statuses are mentioned as following: 1)Service Down: When is service down and URL monitor is down 2)Attention: When the device is down for the 1st poll in availability 3)Trouble: When the device is down for 3 consecutive polls in Availability 4)Critical: When the device is down for 5 consecutive polls in Availability. This is the highest severity in OpManager. 5)Clear: At any stage if an alarm is cleared. My questions
New Setup - Adding Device to Bandwidth Monitor
Hi there, I just set up OpUtils and am most interested in the bandwidth monitoring. I've added a simple device, a computer with one ethernet port, and for some reason OpUtils provides me with 35 different interfaces to choose from. Why is this and how do I determine which interface to choose from? I don't even have any wireless, vlan or vpn set up on this rig. It is, however, hosting the OpUtils server.
[Free e-book] Six ways analytics can facilitate proactive IT operations management
When it comes to IT operations management, you have two options—be reactive or proactive. Being reactive is chasing down problems after they've occurred, while being proactive involves predicting problems and preparing for emergencies ahead of time. To help you proactively manage IT operations, we've put together an e-book that explains how analytics can facilitate proactive IT operations management. Grab your copy now.
Url Monitor not showing Response Time
I am running 12.3.318 and noticed my URL monitors are not returning Response Time anymore. Just says NA. Is there a way to fix this? It's causing a workflow trigger to not work anymore.
Free online OpManager training series starting from 3rd April 2019!
Hello Folks! OpManager is turning 16 this year and looking back, it has been a great ride so far ! What better way to celebrate our entry into the 16th year than by sharing what we have learnt in more than a decade of our service to the network management community ? Join us on our free training starting on the 3rd of April 2019 to learn about some of the most common challenges network administrators face and also on ways to conquer them. Click here to register now! Here's a quick look at what
database backup issue
Hi, I found new version OpManager can't backup database when service is running. *************************************************************************** * The OpManager server is running. Please stop the server and try again. * *************************************************************************** Any good idea to backup system without stopping service? Thank you! Code Chang
workflow debug step
Hi, I am looking if there are workflow debug procedure to check if defined workflow can be executed as planned. Please advise any solution to check the workflow step by step? Thank you! Code Chang
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