AD login unstable
Hi, I just upgrade to OpManager build 9400 and add our AD server in it for login. However, I discover we always failed to login with AD account specially when I press "Enter" after enter user id , password and select to login with our AD. Most likely 10 times will failed with 7 times etc. If I select login to AD with mouse select and click login with mouse instead with "enter", fewer problem occurs like 10 times will failed with 1-2 times. I think may be this is cause by the login page script when
invalid license when installing Opmanager on a new machine
I m trying to migrate my Opmanager to a new machine as the old one is going to retire soon. when I try to install version 9101, i keep getting the invalid license error message. my current version on the old machine is 9101. how do I export the license to the new machine ?
Filtering Server Interfaces
Is there a way to automatically filter out interfaces that don't have a macaddress associated with them? It's really tedious when adding a server because you have to go each device to remove the unwanted interfaces and if you happen to do a rediscover, they come back! Can i edit a configuration file or something to do this?
script monitor and custom alert message
Hello support, I created a powershell script monitor. It's working fine. But I would like to have a custom alert message. I enabled all thresholds (attention/trouble/critical/rearm). My script has got the following strings: Write-Host "Message: Licenses in use: $list" But I don't see my message in the OpManager's alarm. How to use custom 'Message' for that ? Can you please provide any examples ? Help is not clear on that: Output Format: Message:This message will be used as alarm message.
SMS server settings
Hi, In Opmanager once you configure (incorrect) settings for SMS server settings it is impossible to clean up the settings. The GUI now requires valid input (which is not available) and won't allow me to delete whatever is in it now. Additionally now opmanager posts messages "Modem is not connected". How can I get rid of this?
How to remove ads on Opmanager login screen?
How can I remove the slideshow type ads on the main login screen for Opmanager?
Moving OpManager 8 instance to Windows 2008 R2 and SQL 2008 R2, No widgets available!
Hi there. I'm running the latest version of OpManager 8. I'm attempting to perform a clean install on a Windows 2008 R2 server using SQL 2008 R2 Express as the DB and when I log in, no maps or widgets are visible. I also see the following error in the log files: 08:32:24:960 AM com.adventnet.db.persistence.metadata.MetaDataException: Illegal value specified for a BIGINT column: #(select TYPEID from WidgetType where TYPENAME in ('@(widget.typename.general)','General (Map View and Others)')) 08:32:24:960
Cleartext password in cookies
Hello, I couldn't help but notice that when I log into OpManager with the "Keep me signed in" box checked, my username and password are saved in plaintext in cookies. Is there a better way something like this might be accomplished? This seems like it could be a pretty big security issue, especially since the cookies aren't even set as Secure. My knowledge of web security is pretty limited, but I don't feel very comfortable knowing my password is floating around freely, especially if it's a password
Installing Opmanager 9.4 on Ubuntu 12
Hi Trying to install as above , installation seems to complete but it never starts , any pointers as to what I might be doing wrong ? Scott
Bonded Linux interfaces (HP servers)
I have an interesting issue with "teamed" interfaces on HP DL380 servers running Linux. When I manage the server from OpManager, the teamed interfaces are detected as 10Mbps. This is a Gbps interface and it is plugged into a Gbps port on the switch. I have an exact duplicate server (hardware the same) running Windows 2003 Server and the teamed interfaces are detected properly at 1Gbps. I have multiple Windows servers and will be migrating all of them servers to and need to figure out how to have
how can i create unattended report for future analysis?
Hello, i need to create a report while i'm not at my client for the utilization and others to review and analyze later. i wondering if anyone instruct me how to create it. thanks Makar
Select View On Infrastructure View
"Select View" is missing from the infrastructure views I created. One of the old infrastructure views has it. How do I enable it on the view?
Scheduled report does not shoot a mail
Scheduled report does not shoot a mail even after selecting it and clicking on enable.
Configuring USB WAVECOM SMS Modem PL2303
Hello, I got the SMS modem Wavecom USB SMS Modem and I would like to configure it with OpManager. The Windows7 detected the Modem as Prolific USB-to-Serial Comm Port (COM2). I have change the setting as per the the Supported Modems for SMS WebPage; No. Modem Version Baud Rate Manufacturer 1 Itegno 3000 115200 Wavecom 2 Itegno WM1080A 115200 Wavecom 3 Wavecom M1306B Wavecom 4 MultiTech MultiModem MTCBA-G-F1 5 Wavecom Fastrack M1206B 115200 Wavecom But all I can see that in OpManager Modem is not connected
Map View flash file dimensions
Is there a way to increase the resolution size of a map view? I've tried various screen resolutions with no luck. While the browser and overall webpage resizes without a problem the map of the business view appears to be set statically as if it's in a frame. When I select the [Fit to Screen] button in the upper right of the page, it doesn't fit it to the screen but instead to a frame within the screen.
No Data Available for "Last Day Report"
I cannot get any data for the Last Day report in the Bandwidth Monitor. I just get No Data Available in big red letters. Last Hour works fine as does Last Month.
Opmanager service starts then stops after a few seconds
Just upgraded to build 9400 and now we cannot start Opmanager. Running Windows Server 2008 R2 and Opmanager as a service, the service starts then stops after a few seconds. We now have no NMS solution so would appreciate any help any body can give us. I dont know if this is significant ? INFO | jvm 1 | 2012/12/12 21:23:48 | Process : PollFE [ Started ] INFO | jvm 1 | 2012/12/12 21:23:49 | Verifying connection with web server ... INFO | jvm 1 | 2012/12/12
After Patch to 9400 OpManager have a problem with backup
Hi, we have a problem with backup OpManager after upgrading to 9400. It works at Linux 32 bit machine. Here is a output of backup procedure. # /etc/init.d/opmanager stop # more /var/log/opmanager.log Java Home /opt/ManageEngine/OpManager/jre inside addon check Starting AdventNet WebNMS Server Modules, please wait Process : GenerateThreadDump [ Started ] Process : StartTelnetClient [ Started ] Process : OpManagerStatusProcess [ Started ] Process : AuthMgr
After patch to Build 9400 Opmanager refuses to start
Hi, Having just patched Opmanager to Build 9400 it no longer starts. We are running on Windows server 2008 R2 and it was running as a service with no issues, I tried rolling back the to 9200 (which was successful) but it still will not start. Now we have no NMS and no idea what our 500 odd servers and network devices are doing.....this is NOT good.
iPhone App Won't Login
I cannot get the iPhone app to login to our OpManager server. I have the latest version (updated today), and I have entered the server information with port 443. My AD credentials do not work, and I even created a local account and that does not work either. I get "Login Failed" every time I try to login. I have verified the logins work on my computer. Also, when I try to access OpManager on my iOS Safari browser I get a "server error" message upon login. We are using build number 9400. Thanks,
Total report
I want to make an report of 100 servers and al the this components have to be in it, 1. CPU Usage 2. Memory Usage 3. C: Drive 4. D: Drive 5. E: Drive 6: Availability But i cant make an total report of it, i have to click on every component to save the image, Isnt there a way i can see all the components at once ? Cause this takes some valuable time ! Greets !
Monitoring via Trap - "healthy uptime trap notifications"
I've seen a few systems constantly sending out traps for "uptime", and right now we have a polycom device that is sending traps every few seconds. The trap is just a normal notification of "uptime". I did a little googling and have reached the conclusion that this "reverse polling", has been deteremined to be faster than polling (such as ping tests). So I seem to be faced with a decision. Which is, if I open SNMP to this network device, then I'm going to be flooded with traps. Traps which opmanager
SMS not being received
SMS notification test says "Message Sent" but it's never received. Using a Nokia 6310i on Windows 2003 R2. Sending direct from the phone works as expected
Regarding User Account Priviledge
Hi All, Please advise what are the exact priviledge we need to give the Active Directory user to monitor the Windows and linux System Most of the places i noticed, Domain admin priviledge assign to AD user to monitor the windows system adn root for Linux Please Advise Regards Adnan
Unable to install OpManager NetFlow Plug-In
When attempting to install the NetFlow Plug-In receive the error: "Insufficient disk space. ManageEngine OpManager NetFlow Plug-In needs a minimum of 150 MB." There are 106 GB free on the drive. This is being installed on a Windows Server 2008 machine. Thank you for your assistance. Rob
Running a System command via localhost?
Hi, I try to run a batch-file from the server that runs OP Manager. The batchfile starts a puttylink ssh login and send a reboot command to the linuxbox, running this direct from the Windows CMD prompt works. @plink -T root@10.0.0.200 -i private_key.ppk sudo /sbin/reboot In OP Manager I created a notification profile that should run a program, where I entered C:\somedir\reboot_serv1.bat under "Command Name" 4. In OpManager Notification profile, create a "Run Program". Against the "Command Name" provided
Performance on our main probe
Hi, We are running OPManager 9 enterprise edition, build 9200. We are experiencing a very slow respons on the probe when browsing around, and wanting to add new devices. The server OS it self runs with not much load. What is considered as a heavy load on the probe OPManager wise? From Support on our probe i have this information: RAM Size : 8.00 GB Processor Details : Intel(R) Xeon(R) CPU L5520 @ 2.27GHz Windows Kernel : 64 Bit Total JVM Heap Size : 371 MB Used JVM Heap Size : 170 MB Free JVM Heap
syslog alarm message
Hi, Is it possible to use just some parts of syslog message to be presented in "Alarm message" ? Syslog message is very big and I want to show just some info from it. So instead "$message" is there any other switch to use ? thnx,
Netflow and NCM Plugins do not work after update to 9400
After following the directions to update from 9200 to 9400 I have found that both by NCM and NetFlow plugins no longer work. Attempting to "jump to" just brings up a page cannot be displayed message in IE. I attempted to update my Netflow to the latest version (9000 to 9700) and it indicates the PPM is incorrect for this version. The NCM update (batch file process) indicated it was successful however it does not appear to be so. Anyone else have issues with this?
After Upgrade unable to Monitor ESXI
Hi All, I upgrade the Opmanager from 9200 to 9400, Its working find for few hours after upgrade. Today morning i am not able to monitior the vnware infrastrcture, i am trying to rediscover it from getting the error message unable to monitior the ESXI contact to support By the way i am running the eval mode Regards Adnan
Update the Device Notes
Hi All, We have almost 1200 devices, we want to update the Device note (Ex: Region, Country, Location, Building & etc). Any idea how i can update by one shoot Regards Adnan
Inventory Report
Hi, It would be nice if in the next service pack you allow generating inventory reports based on Vendor,Category and Business view. For example I would like to be able to generate report for all 3Com switches only Regards, Ramzi
Opmanager ticket updates in ServiceDesk Plus MSP
Opmanager to ServiceDesk Plus integration should be enhanced so that where tickets have been logged though the integration and the device status changes the ticket is updated, rather than the existing method which is for an additional ticket to be created.
russian charset
Hello. My name is Nail. I'm trying to use OpManager 9200. I have a windows 2008 r2 server russian version, which is added as a device in opmanager. SNMP and WMI are configured. I configured event log rules for any application. And when I receive some alarm from event log, the message is not recognized. The problems is in russian charset. I copied the message directly from servers event viewer and see, that it is in 1251 charset. The I copied the message directly from opmanagers both database (mssql
Device notes
Hi is there a way to set the order of the fields in the device notes? Regards, Ramzi
Looking for easier way to ignore Event Log alarms
Hi, I have over 50 Windows servers and I want to have my Event Log monitoring enabled for each one. Unfortunately this generates hundreds of irrelevant alarms every day, like users logging off or printers not being mapped. I know I can add each Event ID individually in the "Event Log Rules" section, but that's very time consuming because it takes too many steps. (I have to log into the server, go into Event Log viewer, find that alarm, note the ID and other details, then to OpManager, create a new
Interactive Services Detection
I just moved OpManager to a brand new 2008 R2 server and every time it starts I am getting an Interactive Services Detection window pop-up. It says to check with the manufacturer of the program for information on how to fix this issue. Does anyone know how to fix this?
SQLException while getting database connection
Hi all I have a fresh install (NEWBIE), done just a couple of minutes ago. I have already commented the IPv6 Entry in /etc/hosts out. System: SLES 9 SP3 While trying to start the server I get the following error message: de-asi:/opt/AdventNet/ME/OpManager/bin # ./StartOpManagerServer.sh This evaluation copy is valid for 29 days inside addon check SQLException while getting database connection. Check if database daemon is running java.sql.SQLException: Unable to connect to any hosts due to exception:
How to Migrate OpManager and Service Desk to another Server
HI, I need to migrate Opmanager and Service Desk to a new server. Exist some manual to do it? Thanks, Robsom
Moving OpManager Databases
Afternoon, I currently have a project to migrate the databases that OpManager Central and our 2 Probes utilise onto a different SQL Database. I am comfortable with migrating the databases I just need to know what config files I need to amend on the Central and Probe servers to facilitate this? Thanks, Scott.
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