Unable to see interaces devices for some swithces
Hi, I have some problem with few of our switches.. using OpManger 7 All our switches are configured the same way and they all are HP. However, when I checked some of the switches I can see the Interfaces without any problem. I have already run the rediscovery and selected all the ports "add" Selected Interfaces will be added to the device. Continue? OK message " interfaces added successfully When I refresh the screen the message is no interfaces are there for this device. Any suggestion would be
OpManager 7 does'n find network
OpManager 7 does not find network like 10.15.0.0/16 if i try to discover range from that network and find some devices in network map 10.15.0.0 appears dimmed.
HP switch problems
I have interesting switch problems after updating from v6 => v7 build 7010. We are using only HP switches, and I have tested the below situations only with HP 2848. Please notice that all the problems came after update, everything worked fine in OpManager 6. I could not find the way how to remove CPU Utilization threshold rule generated in OpManager 6, it still was in normal state even if I removed the values. Well, I removed the whole CPU Utilization monitor, but I could not add it back. No errors
Monitoring Switched on Class C from Class B
I have 2 Cisco Catalyst 2950 Managed Switches on the 192.168 local network and My OpManager system is on a 10.0 network. Using the Device Scanner Wizard it was able to find the switched or appear to find them, but now it is saying they are down when they aren't Any suggestions or help to get this working would be great thanks.
Polls/min calculation
Hi all, Just wondering if anybody has setup a matrix with rough estimates on what the poll/min statistics are for common devices. I am mostly interested in Cisco router/switch configs. Also, I'd be interested to hear from people who have working setups and what their poll/min values are. Please include a general overview of your netowork (i.e 24 servers, 3 routers, 4 switches 33 polls/min or something like that). I am using OpManager MSP and only have the Helpdesk addon. I understand its very variable
dashboard view SQL/Exchange monitor n/a
Dashboard shows n/a for exchange monitor and SQl already done: removed devices and readd them wmiadap /f General Active database connections N/A Logins per sec N/A Page Splits per sec N/A SQL Compilations per sec N/A Lock Monitors Number of Deadlocks per sec N/A Average Lock Wait Time N/A Memory Excess Total committed memory needed N/A Granted WorkSpace Memory N/A SQL Cache Memory N/A Buffer Buffer Cache Hit Ratio N/A Page reads per sec N/A Lazy Writes per sec N/A Cache Cache Hit Ratio N/A
Upload Foundry SNMP MIB File failed
Hi, I have a Problem when i upload the foundry bigiron router SNMP MIB File to the OPmanager from MIB Broswer. I got a error message like below; Error parsing MIB:B2R07701.MIB Exception while loading MIB:import mib FOUNDRY-SN-SWITCH-GROUP-MIB does not containsnVsrp who can tell me what happened ? and how to do?
Unable to edit Sys Desc. since upgrade to v7
Since the upgrade to v7 i cannot edit the Sys Desc. field any more (it can not be selected, the other fields can be selected and modified) Anyone else has this problem or knows a solution?
Reports change row order when editing
Hi, I have made a custom report in my timespent in the ticket system and I have set an row order for the items I would like to display. If I then edit the report because I would like to change the date filter it then change the Row order back to standard. Is it possible to keep the row order as I like, when I for example go to grouping it has remembered that I would like to group by accounts?
Alert text is too generic
Currently, a lot of the OM 7 alerts are too generic. When I receive an alert email at 2am, it'd be nice to know whether the issue is mission-critical or can wait until the helpdesk staff arrive in the morning, but with the alert text as it is currently, I can't. An example would be the Partition Details of the Device (%) monitor. When a partition reaches our threshold, we receive the alert but it doesn't tell us which partition has tripped the alert. This is true for a lot of the OM alerts. Very
Support Team's unavailability on Friday(5th October)
Hi All, We at OpManager and OpManager MSP support have planned a team outing this week end. So we will not be available from this Friday(5th October) 6.00 PM IST to Monday(8th October). Email and phone support will not be available on these days. In case of emergency, please do call us at +91 99529-67461. Gabriel opmanager support
Error: Adding WAN Monitor failed.
Error: Adding WAN Monitor failed. The source device (xxx.xxx.xxx.xx) credentials may be wrong, please check. Please can you tell me what this error means and what credential to check? SNMP works fine but I have no clue what this means. Regards mark
upgrade from 6011 to 7
after upgrade opmanager 6011 to 7 using migration pack, and running webclient,and login admin/admin there is a mistake on page /jsp/Login.do Error ! ------------ What to do ? user name and password not wrong
Error removing alarm
Hy, You get an error when you try to clear or delete an alarm from a device or port that you removed before. This is the alarm: Failed to perform the operations for the following objects. Failure Object Reasons 1 IF_UTIL_1512 false
OpManaget v7 dashboard
Is there a way to make the dashboard to behave like the v6? If not, is there a way for the infrastructure views and business views to auto adjust whenever a category/view is added. This way, we need to monitor only the home(dashboard) itself and see problems easier. Thanks
Active Device (server) reported as Unavailable in home page?
I have serveral servers that are working fine and fully available but in the reporting they show as down. I can find no explanation for this. On the device snapshot everything appears ok apart from the availability graph. I have tried rediscovery but with no effect? Please help. Regards Mark
DiskQuota WIN not displayed if sysdrive different than "
Hi all, I installed OpManage to test it and I checked that is a Windows server has the system drive remapped, OpManage cannot monitor its disk quota. All others parameters work correctly. Do someone experience this problem too? Thanks in advance.
"Functions" in monitored values
Hi, I'm using OpManager 7 and I need to make a "function" monitor with multiple OID, however in the Web Interface I can only select an OID i have in the loaded MIBs. The monitor I need is a % of used memory in an Adtran Switch, I have only 2 mib to find this, wich are Free Heap Memory, and Heap Memory Size. So I need to do something like (HMS-FHM)/HMS * 100. I have all the OID needed to do this but I don't know where I must put the info. I searched where were the OIDs for the custom monitors I created,
Send email Notification for Alarms
I can see the missed poll alarms but I want to send an automatic email to the support desk, do I have to create a new notification or can I configure it directly? Regards Mark
OPM7 Monitoring is Sporadic
Hi, Am using OpManager 7 with the latest 7010 version with a MS SQL backend database, and I am unable to maintain continual monitoring of the systems. It is sporadic, but on average every 24 hours 1-2 hours will report as being unmonitored. The OPM7 is running from a virtual server, but there is no capacity issues with the VM side of things, so I am unsure what the problem could be. Any assistance in the matter would be appreciated. Cheers Dave
F5 BigIP LTM anyone ever succeed using SNMP?
Hi, Spent all day (Saturday!) trying to monitor a LTM. I have OIDs from my other graphing tool that works. E.g. Current connections to a virtual server. I can not browse or add as a custom monitor. System name is readable. So its not something silly! I have read its the F5 implementation of SNMP. But I know of plenty of free tools that can walk the mib and read the OIDs. I can monitor every other device I have. Bigip is the missing link and I buy OPmanager/SQL reports next week. Scraping current
OPManager 7 Preformance Tuning
Hi, Can you advise if there are any ways to tune the preformance of OP manager 7. We are currently running it on a Dual Quad Core 3Ghz 4Gb Server Is there any way to tweak Opman to avail of this config?
OPM7 Clear alarm on wireless devices fails.
Hi, I have a problem with clearing alarms in OPM7. When I try to clear the alarms I get this message: Failed to perform the operations for the following objects. Failure Object Reasons 1 IF_ERROR_1368 false 2 IF_ERROR_1177 false 3 IF_ERROR_1127 false 4 IF_ERROR_1187 false 5 IF_ERROR_1265 false But, the operation is successfully completed for the following objects. Failure Object 1 """"Device 1""""" 2 """"Device 2""""" 3 """"Device 3""""" 4 """"Device 4""""" 5 """"Device 5""""" 6 IF_ERROR_1258 7 IF_ERROR_512
Report Business View Filter not working
We have set up some business views and when we try a view the all device availability for that business view in reports it reports back all the managed devices that are currently monitored. Is this a bug? We also tried to set teh business view in custom reports but can only get devices. Regards Mark
After migrating all network interfaces are showing n/a
Hello, I've successfully migrated from 6.15 to 7.10, Now all the network interfaces are showing n/a, all the rest of the counters are shown properly. Lahav
Lose of alert notifications
After upgrading from 6011 to version 7 all alert notifications are lost.
Infastructure Response Times
Hi All, I have had a look on the forum and while there is a similar case this did not fix our issues. http://forums.manageengine.com/forumHome.do?forumGroupId=49000000002007&forumTopicId=49000002642507 We have an extensive wireless network with a range of gear that is not recognized by OpManager. While this is not a problem we would like to be able to get a report on the response times for all devices in a particular Infrastructure View (IE wireless) for a particular date range. If possible if this
Restore of the OpManager Database doesn't work
Hello I'm using OpManager 7 (BuildNumber: 7010) and i've got a little problem with the Restore of the Database. It justs stays for a longtime (over 1 hour) at "Please wait ! Restoring in Progress....................." and doesn't finish. OpManager is running on Windows 2003 Standard Edition (on an Virtual Machine based on ESX) The .data File is about 60 MB. 've got about 300 monitored devices in the database. Does anyone know whats going wrong?
Google map icons
Anyone know how to change the large green upside down teardrop to something smaller or even a push pin type icon?
Adding router as a device outside of LAN
I would like to monitor a router somewhere in the internet - outside my own LAN where opmanager is installed. How do i go about doing this? I tried to add this router as a device in the ADMIN tab but when i type in the IP addr of the router it says ".. not reachable"
Switch Port Monitoring
HI I've just installed Opmanager and set it up to monior one of our 4500 series cisco switches. I'm not interested whether certain ports are up or down, how can I stop status polling on more than one interface at a time? Thanks Kent
OpManger 7010 Performance
We recently migrated from 6 to 7 and have found a notable difference in performance. Whenever a user here makes a selection in 7 it takes a few seconds to respond and several more to complete the request. 6 was far more responsive. Is any one else experiencing comparable problems? Any help/insight is appreciated.
Is Netapp support
Is Netapp FAS270 and IBM N5200 support? or is there a device template? OID: 1.3.6.1.4.1.789
new install
Hi, Just installed OpManager on RH EL4 everything seems to go correctly. One thing I noticed is in the install docs, it says it should ask me for the DB, but the installed never did. Now I try to access the localhost with :443 and I get nothing... Executing the command to start OpManager Server i get this: [root@acme-ems bin]# ./StartOpManagerServer.sh Java Home /opt/AdventNet/ME/OpManager/jre OpMANAGER Truststore Exists OpManager Main BE ======= System Property Set for the Truststore inside addon
URL Monitor help
Hello, I'm having problems with my ServiceDesk Plus installation and want to monitor the url to force a restart of the instance with OpManager when it inevitably goes down. Please advise how to monitor the url (http://server:port) with the following credentials: user = administrator password = 12345 logon to = local authentication (there are domains in the list as well, but I want local). Regards, JJ.
Monitor for Oracle
Hello Friends, I have servers with oracle software, I add in this servers differents monitors but they didn't send me information. It's possible that i need configuration any more?? Thanks, Art Lima-Peru
How to monitor Oracle?
What is the best way to monitor an Oracle database? Should I work on getting snmp in Oracle to work or can I do some of the monitoring via SQL scripts? How do I run a SQL script against an Oracle DB from OpManager...can I? Thanks! -Wayne
Netscreen Subinterfaces and tagged vlan interfaces
Hello, does OpManager build 7010 still have limitations discovering subinterfaces/tagged vlan interfaces on Netscreen 208 firewalls? http://forums.manageengine.com/forumHome.do?forumGroupId=49000000002007&forumTopicId=49000002637871amp;highlight=netscreen When I add the firewall it is getting detected correctly however it only shows the parent interface and none of the subinterfaces are being detected. The problem is not with the firewall configuration as Whatsup is not having this problem Thank
SMTP monitor keeps failing for off site server
SMTP monitor keeps failing for off site server, but the SMTP server is up and operational. Any idea's why OpManager keeps telling me the service is down? Please advise. Mid-Michnet Support Team support@mid-michnet.com
Multiple instances of apache.exe opmanager msp
Hi, I have a probe on Windows 2000 server that has Multiple instances of apache.exe ususally 2, sometimes 3. Also when i stop the probe services, they remain in the process list and i have to kill them. also had to kill java, but not mysqld-nt. the probe also stops communicating w/ central server daily.
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