more details for switch port alert needed
Hello, I have the following alert for a switch port: Quelle DRENDCA06Z02AA Severity Trouble Zuletzt aktualisiert Jun 10,2008 01:28:21 PM Nachricht Port MSC IPPhone is down I have many, many Ports with the description "MSC IPPhone", and on this stack more then 400. On which port occurs this error? Is it possible to show in the message the port number (like in port configuration) or the port-index??
RUNBOOK
Hi Frndz, what is RUNBOOK and how to use it? Thanks in advance
Stop monitoring now, button.
When a server goes critical, what is the best was to stop it from alerting. Looking for something like a Stop monitoring button, or perhaps a silence alarms button. Any thing like that?
Severity of alerts
Can we set severity of alerts
Crash at wednesday on 01:00-01:10 AM
Hello, We have checked that opmanager crashes all wednesday from 01:00 to 01:10 AM (we check opmanager status every 10 minutes). Is there any automatic process that can causes this problem? Thanks and regards,
MSP Probe Install failure
Hi I have 2 Small Business servers that are giving the same error. After probe install I get an internal 500 error and the MOD_JK.log in apache\logs shows this [Tue Sep 18 16:24:08 2007] [jk_connect.c (233)]: jk_open_socket, connect() failed errno = 61 [Tue Sep 18 16:24:08 2007] [jk_ajp_common.c (676)]: Error connecting to tomcat. Tomcat is probably not started or is listenning on the wrong port. Failed errno = 61 [Tue Sep 18 16:24:08 2007] [jk_ajp_common.c (955)]: Error connecting to the Tomcat
Discover Servers Using CSV file
Hi I created a list in a CSV file with 450 servers. 300 of them are already discovered in OPmanager. I upload the file select the fileds and after a lot of time of activity it displays that 450 Servers with OS Windows 2003 are ready to be imported. If i expand the list i see all the names of the servers. I select import. and It finishes that very fast without errors but the servers are not discovered. I still have 300 servers. I use the latest version on Windows 2003 server. example of csv file Host,Name,OS
URL Monitor Reporting
I need a report that shows URL up time that I can schedule to be distributed like the other availability reports. I don't see a way to configure the report, can someone please help me?
Physically mapping from Index# to Cisco Switch
We are running a Cisco Catalyst 6500 Switch with 6 blades. A few of the ports (indexes) are offline and/or have issues as reported by OpManager. I want to know how we can map a certain index # to a port physically across all the blades. The indexes in OpManager range from 1-278. Each of our blades has 48 ports for the Cisco Catalyst 6500 switch. If we can map the index # to a port physically on the Switch, then we can remedy the situation. Please email me at npatel AT stratify DOT com or post a solution
Business View Dual Link issue
Hi guys, How do i create 2 links between 2 devices in business view. After adding the first link when i try to add link it says already connected and won't let me add another link. Basically what i'd like to do is switch a and switch b are connected with 2 cables (primary and backup) and i want to add them in business view. How do i do it? Thanks, Delgee
How do I change the formating of Alarm Escalation e-mails?
How do I change the formating of Alarm Escalation e-mails? This is what I get Message : TEST The Pending Alarms as on : Mon Jun 30 12:53:37 PDT 2008 Category : Server Severity : Critical ------------------------------------------------------------------------------------------------------------------------ Source Modified Time Message ------------------------------------------------------------------------------------------------------------------------ Playfield Jun, 30, 2008 11:59:40 AM Device
Enlaces
I need add Enlaces by SNMP, And I need Know that services can I monitoring, if I have only Check Point por this service
SQL plugin
Hello, I'm trying to find the download site for the SQL monitoring module. Everytime I think I've found I seem to get taken to the download for OpMangaer 7 which we've already purchased. Thanks, Tom
URL Monitor
I need Help In Open Manager I Add many URAL Monitors and 2 or 3 URL�S actually is Down in Monitor, I checked Links and is UP..!! Please someone help me.
Switchport Mapper Issue
We are running: Opmanager 7102 Windows 2003 Server MSSQL 2004 The issue we are having is Switchport mapper is displaying the wrong information. The drop down is not in sync with what device it is actually looking at. example: Here is what it is actually showing me. ------------------------------------------------------ <option value="10.1.97.1">2970-24-1 (Server Switch)</option> <option value="10.1.97.10">2970-24-2 (Server Switch)</option> <option value="10.1.97.13">2970-24-3 (Server Switch)</option>
When will OpManager use more then one CPU?
Looking for a time line. I have OpManager installed on a Redhat Linux 5.2 server. The server has 4 CPU's, 4 cores each, and 32GB of ram. OpManager does not take advantage of any more then one CPU and will not use more then 2GB of ram. Is this going to be fixed soon? -Adam
OpManager backup DB
I backed up my opmanager DB. But following messages are coming. How to fix that? WARNING: The PKName :: TempOnMaintenanceHourly2007_11_29_20_PK of tableName :: TempOnMaintenanceHourly2007_11_29_20 has 39 characters. Jun 22, 2008 11:00:06 PM com.adventnet.db.persistence.metadata.parser.DataDictionaryParser getPrimaryKey WARNING: The PKName :: TempParentDownHourly2007_11_29_20_PK of tableName :: TempParentDownHourly2007_11_29_20 has 36 characters. Jun 22, 2008 11:00:06 PM com.adventnet.db.persistence.metadata.parser.DataDictionaryParser
Custom HomeScreen?
would it be possible to change the layout of the front screen? we would like to use both the infrastructure and business snapshot as a live system status style display. however currently we cant display more than 10 lines without using the more option. ideally would would live to show around 20 lines to show in detail alot of our services that are live. even if it ment we lost the alarms graph or availabilty distribution. is there any way we can change this view?
No monitors working after license install
We've just purchased OpManager Premium. I had been using it previously with the 30 day evaluation license. After I received the purchased license and installed it, none of the monitors are working for any of the devices. I've tried shutting down and restarting OpManager and restarting the server that OpManager is installed onto but with no success. Can someone please shed some light on what could possibly be wrong? Thanks Joe
How to remove Google Maps from Business View
Hi, Is it possible to remove Google Maps from Business View? Thanks, Minh
Issue with OpManager's Windows Service Monitors and Same Dis
I already created a ticket, but I am posting in the forums so everyone is aware. We are having an issue with OpManager 7, 7102. We have seen a situaton with OpManager's Windows Service Monitors where if the same display name for the service exists on two servers with different windows service names, then OpManager erroneously shows the different service name as down. Here is the evidence: 2 Exchange Servers. 1 is Exchange 2003, 1 is Exchange 2007. Both run POP3. Exchange 2007's service display name
OPManager gone strange....
Hi, OPManger has decided not to let me view any of our systems, attached is the home page i`m getting on opening. Also attached is the Infrastructure view also which is blank. I have shut the server down and rebooted and repair db also, no difference. Any idea`s??
OpManager says interface is down, but interface is up
Hi, Recently, my Opmanager reported that my router interface constantly 'went down' for a few minutes and then 'went back up' minutes later. However the interface is very much up and running. This has happened a few times within the span of a few hours. It seemed like Opmanager was unable to ping the particular IP of the interface at certain intervals and reported it as 'down'. This was the first time in a very long time that Opmanager behaved this way and I have yet to find an explanation for this.
Feature Suggestion
When you are on the "Add Device" page could it be possible to add a "select" or "deselect" all box for the "credentials to use" part? As I get add more devices from different areas that have different credentials i have to manually go through and remove all of the selected boxes when there is only one I really need. Thanks, Joe
Problem getting data from dataset
I attempted to parameterize a value in my test using a csv file. When running the load test I received the error "Problem in getting Datas From Dataset. Please check the Dataset Configuration in Parameterization." After numerous attempts to fix, I just deleted the csv file and set the values back to their default value. Running the test resulted in same error. Deleted the transaction and load test, recreated transaction and load test - nothing parameterized yet still receive the same error. Any ideas?
URL Monitor reports, high response times
Hi, We've just set OpManager(7102) to watch 32 URLs we host. The response times for these are incorrect as any machine on the same network pinging these URLs will get 1ms consistently. Our urls in OpManager are showing 15-2281ms response time. Is there a better way to get OpManager to return accurate response times while monitoring URLs?
OpManager alert messages list
Hi all, I want to know something. That is OpManager's alert messages. For example: error, warning, exception. And how many alert messages are there? What are the keywords? I'm waiting your mail. Thank you. BR, Erdenejargal.B
Error while Connecting to Machine# User credentials erro
Im getting an issue trying to get remote control to the server that has the probe installed on it, WMI is working fine as i get reports on other WMI stuff, and the login credentials is what i use to loginto the server [27 Jun 2008 11:41:07] Installing the remote control agent in the device : support.pilot.local.pilotaronlap [27 Jun 2008 11:41:08] Copied file C:/PROGRA~1/ADVENT~1/ME/probe/./RemoteControl\agent.exe to remote system - support.pilot.local [27 Jun 2008 11:41:08] Copied file C:/PROGRA~1/ADVENT~1/ME/probe/./RemoteControl\install.iss
Cannot Start the SD+
Hi All, I upgrade the SD+ from 6015 to 7000 but finally upgrading to the 7000 is failed at 99%. So, I Uninstall the 7000 and Restore Full Back of 6015. Now, Here is the problem. "Unable to start MySQL server on port 33335. Please free the port" This Error Message appeared and I understand that i need to end mysql-nt.exe from Task Manager. Ok, I start the service with run.bat but now this time... The error message appear like that "Failed to start the server. Please refer logs for more details." WHAT
OpManager On Startup
Just wondering is there a way for OpManager not to open upon startup? I've removed it from the startup panel and didn't see anything in the registry. I am doing this because I am only a part-time Admin (due to the facility being small) and I share a computer with the night shift operations manager. Already installed OpManager on the server, but it was running rather sluggish (upgraded the memory by 512mb (now 1 gig), can't upgrade any more due to their budget). I am getting complaints from the night
Exception occured in savePolledData api
Hi, Can not add perf monitors to new devices. Can not add perf monitors to existing monitors. WMI/SNMP does not matter. Tried repair. Tried http://forums.manageengine.com/forumHome.do?forumGroupId=49000000002007&forumTopicId=49000002643739amp;highlight=exception+occured+savepolleddata+api Categories do not work. e.g. add windows 2003 do not get monitors. Thanks Gary
Configure threshold
In a user guide it is said to click Graphs and Thresholds under configure menu... I simply can't find this command My main purpose is to alert an e-mail on a threshold event. What about thresholds which are notified in Monitors are they able to generate e-mail?
Request: Customization of pages
Hi, Could you include the ability to customize the serverpage. It seems that only "Service Monitors" are shown, not the "Windows service monitors". This would be a nice feature as you directly would see the affected services. The ability to edit the view of "business views" would be very much appreciated. I have about 50 business views, and more are coming. I would however like to have only 10 of them visible, as we will try to involve helpdesk personel to opmanager. 50 or more pages is not effective
Help with mail server settings - getting all kind of errors
Hi, since I am new somehow the system is giving error to have my question here ! so I attached. please read the attachment. Thanks, --Maysam
Cisco Router not graphing
I have a Cisco 7206 that sees the interfaces but does not show graph data. I have included a screen shot. Anybody know why this does not graph? Thanks Marty
Notification profile for all monitored devices
Hello, We are currently monitoring 73 devices, of which i initially manually set up a notification profile to just my email address. I want to add more team members to be notified of device issues. Is there a better way to get all existing modified than manually adding a new notification profile to each device? thanks
opmanagergraph_Info.xml (<type>multiplenode</type&g
Hi all, I have a problem concerning the monitoring of my custom OIDs. In fact, I have a "multiple" oid and I request the state of my ports, it sends me back the state of my 4 ports like on this picture. [URL=http://img132.imageshack.us/my.php?image=monitorseveraloid2qy.jpg][/URL] But I would like to have a threshold on each of these values. For example, for the .0 oid, the value is 1 and it means the device is down, the value 5 means that the device is unknown... I would like to monitor these 4 ports
Dell server monitoring
Guys, We are getting a lot of false alarms from Opmanager configured for Dell Servers. Monitor Name TemperatureProbeReading Protocol SNMP OID .1.3.6.1.4.1.674.10892.1.700.20.1.6 Instance Value .1.5 340 .1.4 300 Monitor value .1.3 180 .1.2 360 .1.1 350 Units Tenths of Degree Centigrade Anybody have an idea about this? I'm not sure whether the Dell Server administrator is broadcasting the values in Units Tenths of Degree Centigrade or Degree Centigrade !! Or do we need to configure the opmanager Threshold
Unable add a device after delet it
Hi, I have OpManager 7102 and SQL 2005 DB with compatibility level 80. When I add a device by IP address first time I have not any problem but if I delete it and add again I don't see this device in OpManager. What can I do ? Slava
Availability Statistics problem
Hi guy, We are using OpManager 7 and its working fine. Only problem is since last month 19, availability data is not being saved to OpManager. When i click on a device (any device router, switch, servers etc... all are same) and show availability for last 30 days it shows the following: Availability Statistics Options Uptime(%) Today 100.0 Yesterday 99.639 Last 7 days 0.0 Last 30 days 100.0 This week 0.0 Last week 0.0 This month 0.0 Last month 99.919 As you can see we don't have any data for last
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