Opmanager Visio Addin
When will this be updated for office 2010?
Documentation
Why does the link to the documentation bring up OpUtils version 7 documentation? The Online HTML is version 7, the PDF file is empty, and the zip download never actually starts the download process.
Slow Switch Port Mapper Scan
Hallo We've installed the OpUtils Tool in our factory. So far it's working great an we get all informations which we looking for. At the moment, we've got 112 Cisco devices an around 3300 switchports to scan. The hole system runs on a virtual VMWare ESX server, with Windows Server 2003, 3 GHz processor and 512 MB memory. When i click scan all devices is takes around two hours to scan them. Isn't this a little bit to long? Greetings from Switzerland Patrick
Unable to modify Enterprise Dashboard, this restriction is unnecessary and causes problems when a widget fails
I'm evaluating OpManager for a potential purchase and have noticed some problems. I'm running v12.2 on Ubuntu Server 16.0.4 LTS. This issue occurred while trying to edit a widget. The widget disappeared while leaving a blank spot on the dashboard. As I am restricted from making any changes to this dashboard, I cannot delete and re-add the widget to fix the problem. Attached picture shows the problem.
Availability chart shows 100% UP time, even though the device is not pingable.
Dear Support, We have facing a problem since a days in Opmanager 8021 regarding Availability graphs is not proper working, e.g. devices & interfaces was down 24 hours or later but Opmanager showing in graph chat & reports 100% UP…. we trying Repair Database option but issue still persist…. kindly do need full. M. Furqan Akram +92-21-32451239
Trouble adding device in business view
Just discovered that the [ADD DEVIE(S)] button is dead! Nothing happens, the other functions (add link, add shortcut) are working fine, we are running Opmanager build 8022. We use the MapMaker function from the opmanager site not the MapMaker client program. /Daniel
OPMv11.6 cannot got poll from Server 2012R2 with HyperV
Hi all. My system have server 2012R2 with Hyper-V. i user Opmanager to monitoring them. But i only got info about Host by WMI, cannot got HyperV and VM (VIWMI) in host, like this i use wbemtest.exe to test WMI how i can get infor of hyper V, VM??
Stuck in maintenance mode
I set a downtime schedule a couple days ago for some maintenance we had to do on a group of servers in the Downtime Scheduler. After the maintenance window closed, I deleted the schedule so no one would enable it later. I discovered later that the servers that were listed in the schedule are still showing "On maintenance" and the Service and Windows Service Monitors are listed as down. I removed and re-added the monitors and did a rediscover/update status, but it still shows as "on maintenance".
Java consumes almost 100% CPU resouces - Windows 2003 server
We are having some problems with JAVA.exe consuming most CPU resources when a user logs on to opmanager. When CPU resources are consumed, the server starts logging numerous system down errors (I assume because of low CPU resources). This also causes the Opmanager application to have very poor response for users. Our OpManager platform is Windows 2003 Server (VMware VM) and opmanager 8021.
OpManager v12 not recognizing Windows Server 2012 R2 host
I have a Windows 2012 R2 server that OpManager can ping and the credentials test succeeds, but it can't identify it as a server. If I manually associate it with the Windows Server 2012 R2 device template, the dials all work but it continues show the category as 'Unknown' and the Status as 'Device Not Monitored'.
Notification Profiles Error Page
Hi Happy New Year after upgrading to 8030 my notifications stoped arriving. I Upgraded to 8040 thinking that it may fix the problem but no luck. I tried to email a report and it works ok so the problem is on OpManager somewere. I tried to go From Admin Tab to Notifications profiles and i receive a page says Error!! My environment is on SQL 2005. I already tried repairdb.bat but it does not display any errors. ID 4205386. The title of the request is : Notifications Profile corrupted After
AIX Monitoring using CLI
Hi, Would like to refer a problem encountered in OpManager in monitoring AIX servers. OpManager cannot monitor the CPU, Memory and Disk utilization. I have already raised this issue but the problem keeps on occurring. We have different versions of AIX: 5.1, 5.3, 6.1 Your immediate response would be greatly appreciated. Thanks.
Switch Port Mapper is no longer working in OpManager 8022
This was once an issue that support was able to resolve, however this has cropped up again. OpManager's Switch Port Mapper does not display MAC address, IP Address or DNS name. Checked that the correct community string was in place, tested to see if this was an issue with the switch being mapped so downloaded OpUtils 5.6 which then mapped that switch correctly. Please assist us in resolving this issue. Thank you. Rob
Error occured while discovering the ESX. Kindly contact support@opmanager.com
Good morning, Running build 8720, I get the above error message when trying to add and ESX 4.0.0., 261974 using the add host under virtual devices. I am using the root account to connect. Thanks.
Errors in the "list view" page
Dear all, I have a problem in my OpManager Professional (Build 8721) which refers to my Servers Map. If I open the server map in the "Map" view, i can see all of my configured servers correctly listed and, by clicking on them, i can correctly get all of the details. The problem is that, if i switch to the List View, i see the same servers listed many times up to the number of servers configured. all the others are simply missing in the List View. I've already tried to run a RepairDB with no success...
OpManager 8721 issues
Hi, We have recently completed an upgrade to the newest version of OpManager 8721 and have noticed a few issues. Our customised Business Views are able ot be displayed any more and result in a blank page with the word "Error!" on it. We have Exchange 2010 servers that are not detected as Exchange 2010 servers and instead classify as Windows 7. Even after removing them from OpManager and re-adding. Cannot edit Business Views. Integration with Service Desk still not working correctly Servers are not
Frustration...
Hi, OpManager is a fantastic product...when it works. For some reason, today i can't monitor AD or Exchange. Most of the AD monitors report N/A and when i test the monitor, it tells me it isn't responding. This has happened a few times now and i usually have to stop and start the services on the OpManager server. As i said, OpManager is good but it's annoying when it just stops monitoring. Nothing has changed on our servers so it must be down to OpManager. Can anybody advice please?? Matt H
Monitoring Uplink/Downlink Ubiquiti
Hello, We are trying to monitor through SNMP the Uplink and Downlink capacity of a Ubiquiti device but when we test the OID to add it it gives us the following error: "No reponse from the device. Check if the device is avaliable or not." The device is
64bit traffic counters are not working
Hi, I have an issue to monitor traffic on Windows server (2003/2008) and our NetApp storage. 32bit traffic counters are working, but all interfaces are 1Gb and counters can be overwritten. I.e. I need 64bit counters. I tryed to switch 32bit/64bit and vice versa, but it doesn't help. 64bit trafic counters are NA. Can you please help me to resolve this issue ? Thanks.
ESX 3.5 Virtual Machine Email Alert Only Showing Machine Name for One CPU Core?
We monitor our ESX VI3 clusters with OpManager and there seems to be a glitch in the alerting for virtual machines with more than one CPU assigned. Example: DatabaseServer01 is assigned 4 CPU and during the course of daily operation, some action causes said CPU's to breach the assigned threshold of 95%. We receive 4 email notifications about this breach, but only one of them actually contains the VM name: Message: CPU Utilization of VM for .707 is 96 %, threshold value for this monitor is 95 %Device:
Traffic is not monitored
Hi! I have a problem with one of our Linux servers. No traffic is monitored there. The credentials work correct (SNMP and CLI). The port is shown as "available" but no other data will be collected. How is that possible? What am I doing wrong? My version is OpManager 8024. Hope you can help me solving this problem! Kind regards, Mok
URL not working correctly on internal servers
Setting up a url monitor on a internal server we get the following error message The URL http://asot-sql3 is down, Reason : Host Unavailable even tho the webpage does actually work ok and you can search information.
Alarms are not clearing on their own
I have two devices that have alarms stating they are down but I have tested both within opmanager using the Ping tool and they both are active but the alarms will not clear by itself. Thanks, Joe
custom reports opmanager
Hello, How can i get a custom report with top 10 assets with more alerts, and the top 10 alerts? Thanks
Daylight Saving changes not reflected in OpManager
On weekend there was a daylight saving change that moved time forward one hour in Sydney, Australia. The time showing in OpManager for 'real time' on all servers is displaying 1 hour behind. The time on all servers is correct. As a result scheduled downtime is not blocking alarms from server reboots and other alerts are being sent during the day but showing time of incident as one hour earlier . How can this be rectified? Version 8721. Thanks,
remove bad snmp data
i have an snmp monitor that typically reports 0-40 units. when the device rebooted in reported a HUGE number that is throwing off the historical to graphs considerably. i would like to remove that large number so opmanager has accurate historical reporting. screen shot is below to help illustrate the issue. thank you for your time.
Not collecting
OpManager seems to be working (page is up, db is on, services are running) but we can't see any movements on the console. Please advise if you have had a similar issue
OpManager App won't work in iOS11
There was talk of a new app, when is this going to be released?
Monitoring Hard Disk HP-UX
Hi everyone: My name is Rafael Vega I am new to the forum. I apologize if I am wrong in the writing of this request. Por favor me pueden ayudar con este problema? Since OpManager i am trying to monitor some servers Hard Drives HP-UX. The drawback is that OpManager is not detecting all disk partitions on these servers. I am seeing something: The OpManager can monitor disk partitions shown aligned.For example: When typed in HP-UX command "$ bdf" shows all disk partitions. The /home is shown in the
OpManager upgraded 8050 and MS SQL backend
Hello, I upgraded our OPmanager with latest service pack 8050 and now we are facing issues. Opmanager is used with MS SQL backend on MSSQL 2000 First problem When I try to add Windows services I got error Error While handling the request Second problem Process monitor is not working, when I tried to add a process monitor, i'm not getting error message, I've nothing and process monitor is not added. All existing process monitors gone As there aer a lot of great new things in this version
Network Layer 2 discovery on latest OPManager release
Hi, I installed the latest 8720 release. I added several switches and routers that are connected eachother. I selected one layer3 device but I can see only one switch connected to this device. How the Layer 2/3 discovery works? What I need to configure on the devices? What are the vendor currently supported? What if I have Cisco devices separated by a Juniper firewall (let's say)? Thanks in advance for your support. Roberto D.
Thresholds - all lost over night
Hi, Something happened and we have lost all our thresholds for all devices. The thresholds are not present anymore in the templates. This has happened for all templates in the same time - the standard ones (cisco, windows 2003, all). They are all missing - those built in the original templates but also those modified / added by me. If i go to the a specific monitor I can see the status of the threshold as "normal" in green but if i try to edit the threshold there is nothing as threshold alert or
View list - next page error
Hello, Running Opmgr 8720. I have 365 devices in a business map. When I show in the list and then I either hit show 500 records to see all the devices on one page or choose the arrow to goto the next page, the error "no devices found for the the XXXXX category." I have uploaded the support logs. Thanks.
Status Message Unable to fetch Managed Object details for the object : xxx
Hello, we use OpManager Version 8720. Today we added a VMWare ESxi 4 Server to OpManager. After changing the IP-Adresses of the Virtual-Machines running on that VMWare server, we are not able to see the details of any of those virtual-machines. We always got the Message: Unable to fetch Managed Object details for the objec: xxx Even deleting and readding the VMWare-Server and its Virtual-Machines did not help. Our Database is on Microsoft SQL Server and we run DBRepair without any success. Can you
CPU and memory bar in the maps "List view"
Hi, I created a custom template for a Juniper switch EX4200. I configured the monitoring of the CPU and the Memory. I also changed the "opmanager_snapshot_dial.xml" to see the dial on the device detail. I would like to see the same information also in the List view. See the attached file. As you can see the CPU and memory bar are always 0 even if looking the device detail you can see that the memory is 5%. How I can do that? Thanks, Roberto D.
[Business view] - 0% Traffic map / IE unscrollable X axis
Hi, I just wanted to point out that when using the business view traffic map, when a link has 0% traffic, the link is grayed out, as "-NA-", whereas it should be darkblue, according to the legend. Since -NA- should mean that the port is down. I'd like to mention too that in Internet Explorer (7 and 8), when a background image is wider than the browser window, the horizontal scroll bar does not appear, and the legend is not viewable, nor anything that could be placed beyond the visible
rest api business view
i see there is an api for addDeviceToBV however there is no RemoveDeviceToBV. is there anyway to remove a device from a business view using the API or delete and the whole business view itself. i would like to create business views based on information from another system but there doesn't seem to be a way to remove devices that no longer belong in a view.
Added devices not showing up
Recently, when I add devices they do not show up anywhere in Opmanager. I have tried restarting the server, repairing the database, and just waiting. I can keep adding them over and over and it says successful, but can never find it. I am using Opmanager 8051 on Windows 2003. Any ideas? -Sam
Error in interfaces
Hi, Update OpManager to build 8050 and the block interfaces have such report "No interfaces are there for this device." I did rediscovery, but nothing helped. And so on all routers
WMI Monitor Issues
When trying to monitor CPU, Memory, and Disk Utilization using WMI It fails to get results. When performing the test I noticed that it looks like there is a bad path when trying to run the scripts. Opmanager is looking in the directory "/conf/applications/scripts" when the directory is named "/conf/application/scripts". I have attached screenshots for reference. ActualLocation.jpg is the windows explorer view of the file system. WrongLocation.jpg is the test on CPU Monitor. WrongLocation2.jpg is
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