Availability report for longer than a month
Hello, Can I do a scheduled availability report for time span of "since January and until now" I have no problem customizing reports, I just cannot find setting that will allow that. Thanks
OpManager, OpStor, AppManager installed on same server
Hi sorry if this is a duplicate post, i posted this same question earlier as a guest, and lost visibility of the post, this time logged in as a guest. I have OpManager, OpStor, AppManager installed on the same server, web service running on different ports 80,81,82, so far working well. Is this a supported configuration? Problem i have is with SNMP traps, only one server/application can listen on a given IP/interface. Is it possible to configure OpManager, OpStor, AppManager to run SNMP/WEB
Turn off up/down notifications on switchports
I can't seem how tell OpManager NOT to make a big fuss out of switchports going up and down on my access switches. It's not getting these notifications through traps so can someone tell me how to stop this behavior? It creates an alarm with a "Critical" status.
Solaris and zfs ?
Hi all, I am using OpManager (free edition) to monitor a couple OpenSolaris servers. When monitoring disk resources, OpManager only monitors UFS file systems completely ignoring ZFS. OpManager is version 8 (build 8721). Is this a known bug/limitation? Thank you in advance. Bye Cris
When complete to move the Opmanager DE central server other server happen error
Hi, I have done that move central server to a new windows server. I create a new probe server, install probe server,but the probe server cannot start. The error message in the wrapper.log is: Central build number 7501 is not compatible with Probe build number 7500. Hence shutting down the probe. How to solve the problem? The exist probe server is OK. Caijun
Can you set mib variables with the mib browser under opmanager admin?
All I see are get/get next/table/clear and what not buttons, but there are no set buttons or a place to set a mib variable. Thanks paul
How to resolve SQL Cache Memory alerts
I am running SQL Server 2008 R2 Standard (x64) on a Windows 2008 R2 Enterprise x64 Virtual Machine (vmware ESX 4.1). I have given the VM 8GB of RAM and 4 vCPUs. I am constantly getting the SQL Cache Memory alerts saying that my threshold has been surpassed. I've done researc on the Internet but could not find how to resolve this. Please Help explain what this indicates and how it could adversely affect my SQL Server performance. Kevin
Use Multiple Device Templates?
Hi All, We are in the process of demo/eval'ing the OpManage product for use in our environment and have what I would assume is a newbie type question. One of the servers we are testing the monitoring software against is an HP DL360 G5 running Windows Server 2008. My question is, when setting up the device is better to use the Microsoft/Windows 2008 template or should we be using the HP Proliant template? I need to monitor both Windows servcies and create some custom HP hardware monitors (RAID,
HP Proliant Help: Do I need a process on the client for HP MiB's to work?
First let me say that I am new to SNMP although I think I have some basic knowledge. I have several HP Proliant DL380 G5 Servers running Windows Server 2008 and am running OpManager 8. I have downloaded the MiB package from HP and am trying to use the MiB Browser to test CPQHOST.mib (required), CPQHLTH.mib (for Thermal Data), and CPQIDA.mib (for individual RAID Disk Health Status). I see that most of the items in the tree have a red circle with the lines through them and I get no data. Other than
HP Procurve MSM760
Who knows how to monitor a HP Procurve MSM760 Team Controller in OpManager so I can see all the ip-addresses (including the fail overs)? I have added the device but cannot add the ip-address of the fail over.
Why does not my Flow Traffic Analyzer and Network Configuration Management modules work?
i upload the netflow and NCM add-on but these are not working . Please help me .
Installation error - please help
Dear All I am getting the below error after installation of Ops manager 8 on Windows server. Kindly help. Unable to Access jarfile .\classes\OpManagerStartupClasses.jar
500: internal server error
how do clear a 500: internal server error when trying to monitor a https:// URL? im not able to use get or post command
SNMP get for Counter32
All, I try to monitor CIFS connected users to the storage. There is exists the following counter: C:\Temp>Snmputil.exe get storage public .1.3.6.1.4.1.789.1.7.2.9.0 Variable = .iso.org.dod.internet.private.enterprises.789.1.7.2.9.0 Value = Counter32 122 When I added this oid into template and applied template to the storage device, OpManager can't get this value. I see strange values like '0', '1' or very big. But the current value should be approx 100. I tried to add this counter as '.1.3.6.1.4.1.789.1.7.2.9.0'
MAC OS X and SNMP
Is anyone out there using OpManager to monitor a MAC OSX server? I was able to get it conencted via SNMP using Net-snmp as the Vendor, Catagory Server and Type is Linux and the server does show up with the Blue Star but I cannot get any info out of it. I am looking for CPU, Memory and Disk Space Usage. Can anyone help? Thank, Frank
Domain Controller as virtual device
Hello, Running 8720. We have a number of 2003 Domain Controllers that are virtual machines and I am unable to change their Category from "Virtual Devices" to "Domain Controller" as the option is not available. Please see attached. Thanks.
device template list does not show all devices
Unable to view all device templates, eg when clicking on C to search for “Cisco Catalyst 3650” the list stops at “Cisco Aitonet1242AG”. The page size is set to 500 and claims to be showing 1 to 233 items (see attached image) but the list contains only 100 items.
Multiple entrys of same servers in Business View - List
Hi, we've got some problems with displaying one of our business view lists. Some of our servers are displayed more than one time - and every entry is set with another status. Any idea whats the probleme?
Remove all Sql Monitors?
I have a server for which I am unable to get any Sql Monitors to collect data. They all report "No Data." I would like to remove all Monitors, and re-add them. Is there an easy way to do this?
Response Time
Hi, Whenever I ping from OpManager server to any node, first ping response is always 11~15ms. And same is reflecting in OpManager response time. Is there any way that Opmanager will consider the 2nd or 3rd value of ping response so that same value can be reflect in response time? Regards Nilesh
VMWare Host Icon?
Ok so one of my ESX hosts has a yellow exclaimation icon but there are no alerts or anything pointing out what exactly the problem is. Has anyone experienced this and what did you do about it? 2nd question simply revolves around VSphere 4 and distributed vswitches. Can opManager monitor the distributed switches or just the local switches? Is it something that is going to be coming down the line? My distributed switches are pretty important in my infrastructure. Thanks for any help. Adam
upgrade problem network views lost
We have upgraded opmanager from build 8030 to SP7 8720 and hotfix 8721. After the upgrade the map -> network view -> are lost. Only this text is there: No Network has been added. We have tried to rediscover a network but it is not added to the network view. How can we fix this
Limit SMS on Opmanager !
Dear support , I was test send SMS by OpManager , i wan't limit send sms ( if a lot of device is down or device up / down a lot of at same time ) like funtion ELA Configurations of Eventlog Thanks !
Network map with Extreme and Juniper
Hi, I installed the latest OPM 8721 for a customer. He has Extreme switches and Cisco Access Point. Is it possible to discover the network topology as the software can do with Cisco? I added an Extreme and one Cisco AP I am sure is connected to the same switch. When I try to configure the Network map it shows an error. I don't remind which one I believe something like "I don't find switch information" or something like that. At the end I would like to know if the Network discovery is compatible with
HotFix 8721 for Service pack 8.7 is Released.
Hi, Its our pleasure to announce the release of HotFix 8721 for SP 8.7. Though it got delayed due to some unavoidable reasons, it has got fixes for many reported problems with few enhancements too. Here is the detailed list. Feature Enhancements: The Downtime Scheduler now has an option to schedule a downtime on a monthly basis Monitoring of Exchange 2010 is now supported The notification criteria for the Printer and UPS includes variables like paper jam, low toner, low battery etc. The threshold
Select a greyed out Custom event
In the past I have added a custom event in OP manager. After a while there was no need for this monitoring anymore so I deleted this event in the events screen. Time goes by and now I need to monitor this events again. I see the Event log in my screen but when I select it I get the message "Eventlog file already exists". How can I get this eventlog monitored again? I've added some screenshots
User credentials for local connections
Hi all, I have some windows-devices in my OPManager. I have a special Domain-Admin account that is used for WMI-scanning suing a special Windows credential. When I assign the credentials to a windows server and test it, I get the following erroro message: 80041064 - User credentials cannot be used for local connections. Refer Troubleshooting Tips The Troubleshooting tips state that I want to use the credentials to connect to the server on which OPManager is running. This is definitly NOT the case.
Problem with Opmanager 8052
Hi. I have installed OpManager 8052, premium edition running on a PC with a processor with 2 cores, 4 GB of RAM and Windows 2008 R2 Standard. The database is mysql and contains 980 devices with 4900 interfaces. Once a week the service stops and backup is done the same with the graphical tool (Data Maintenance) For some time, I have the following problem: start the service after trying to enter OpManager I get the following message: "Error downloading client files from BE" Looking at the logs: stderrxxxx.log
Scheduled Reports based on Timeframe
Hi, Is there a way to generate scheduled reports (with accompanying automated mailout) that concatenate data based on a specific timeframe? for example - we wish to have a weekly report of server uptime, router uptime, alerts, etc over that 7 day period - but only those that occurred between the hours of 8am and 9pm in that seven day period. Essentially, we wish to create a framework for SLA.
Unable to fetch Asset Details from ServiceDeskPlus
Hi Initially I have been using Trial version of ServiceDesk Plus 7 and I uninstalled it from my system. So whenever I try to update "Asset Details" in OPManager, it gives me the following error: Unable to fetch Asset Details from ServiceDeskPlus. Possible Reasons Check whether the device is added in ServiceDeskPlus Check whether the ServiceDeskPlus Server is running Can you please let me know what configuration I need to do in order to update the asset details even I am not using ServiceDesk Plus
When adding server using WMI, 4 monitoring instances show up on our server "map" list form.
I recently turned on our WMI credentials in the opmanager and re-added our servers to receive better performance monitors such as cpu utililzation and memory usage. By doing this, there were 4 instances of the same server in the list. I tried a different server on a different IP and had the same results. If anyone has an idea as to what is going on...please help. Thanks, Justin Rome
SMS Notification Issue
We're currently experiencing a problem whereby we need to send SMS notifications to an "on-call" person on our team, however that role is often changed (through a separate automated system) and we are hoping to change the mobile number in the notification profile in OpManager automatically to reflect the change in person. In OpManager there is an SMS notification profile that contains the number to send an SMS message to. We identified the table in the Ops Manager database that contains this number,
Error! on the Business Views
Hi, We have experienced the same problem two times, when we try to open a Business View the explorer only says "Error!" How can I solve this problem? (because I don't want to lose my work designing this View... thanks
Escalation Alerts not matching alarm catagory.
I am getting escalation alerts are desgined for catagory of "router" when the initial alarm is clearly for "server" via catagory. I have verified that the alarmed object is in the cateagory of "server" and not "router". Where do I go to fix this "mapping" issue as it is broken now. For example I have alarms setup to warn me of performance events in my SQL server. When the alarms are not cleared they are escalalted but are sent out as router escalations and not server esculations. Both the server
Error while fetching response for URL (desktop management)
Hi every one, When I try to launch desktop management I obtain this message : Error while fetching response for URL And I can't do nothing more. Any idea how i can solve this? Thanks,
Trap parsers?
Is there a way to when you load a mib that it automatically creates trap parsers? Or do you have to manually create every trap parser (beyond the default 20 etc)? If you do have to create them is there a place where we can share trap parser configs we've made? Thanks Brendan
Business views - move multiple objects?
Is there any way in the business view editor to select multiple objects and move them at the same time? Hopefully I'm missing something obvious. Thanks Brendan
Custom Performance Monitor
Gents, Can anyone explain, how to create a custom performance monitor ? Please step-by-step. I tried to monitor used space on NetApp storage for volumes. I created a device template with NetApp System OID and added my 3 snmp monitors by oid. I applied this template to the storage device and can collect data from these 3 monitors. But I need monitor used space for volumes. I read here some articles how to create a custom monitor. I added the following strings into conf\opmanager_graphInfo.xml at the
Redback SmartEdge monitoring
Hello, I am evaluating the Opmanager. Can anyone advise if they have managed to get a Redback SmartEdge route to correctly model in Opmanager? Thanks
List view CPU and Memory showing no utilization
Hello, Running Opmgr 8721. I created business views by OS. The Opmgr server has been running fine, but I checked it today and now the list view shows as the attached image. Once I restarted the Opmgr service, the list shows utilization once again. There is also 4 days of missing data now, but I did not receive an alarm from Opmanager saying it had lost connection to the database. This server monitors 500 devices and is a virtual machine running server 2003 x64 with 2GB ram and 2 vCPU's. I have
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