OpManager 11
Hello, Good afternoon! I am is configuring Active Directory in OpManager. Wonder what permission the user need to possess? And which ports are used in the communication? Thanks!
Change of the computer name on which the application is running
Hello, I have a situation where we are changing the naming convention for our organization. This is based on the ISO standards. Our Environment is monitored using OPManager v.12.2. Can i change the name of the server on which the DB(SQL DB) and the Application OPManager is running. Please recommend to proceed further. Thanks, M A
OpManager losing connection with SQL Server database
We're now running OpManager V9010 with MS-SQL server as a default database. Sometimes OpManager stops to show collected information about all devices. the wrapper.log shows that the application loses the connection with the database and after a few seconds it tries to reconnect. sometimes this procedure is taking too much time to get the things back to the normal. I'd like to know why this problem happens and if there is a way to fix it ! The only way to normalize is restarting the OpManager
Variables (There seem to be a lot of them)
Apparently there are a lot of places where variables are used. But there is no place where all the default variables available are listed and defined as to their expected values. Can someone provide a link to where these are listed and defined? This seems to be a big hole in the documentation. Daren
Workflow that gives an alert
Hi, I have a small issue but just kind find the solution. I need alert / alarm in Opmanager when this happend. > is process1.exe available > Yes > No error > is process1.exe available > No > is process2.exe available > No > No error > is process1.exe available > No > is process2.exe available > Yes > Give me alert in Console. I only can email / give popup / SMS but i cant find the Give me alert / alarm, The add alam note does this: Task input does not have an alarm entity associated with it How can
Long Login times
Hi, We had installed AppManager to test it out and are trying to remove it in OpManager but now after removing it are experiencing long login times and strange messages in the log file. The error we are seeing in the logs continuously is: ServerOut: AppManagerProcess isInitialized: true And when trying to login, the following screen appears for about 5 mins then you are at the login screen:
Wasted space around Business Views
Is there any way to get the Business View to use all available space in its widget? The view appears small making it a bit useless, however there is lots of space around it which can be used. This view was created in v11 and used all available space on that version. Kind Regards Christopher Smith Westmill Foods I.S Team
I have been issues with this alarm Hardware Sensor Name : DC-QXS2. Category : temperature. Current State : shutdown(4) - The sensor is in non-recoverable state
I have been issues with this alarm on Cisco 4506-E, please helpme with any suggestion for solve this isue.
OPManager stops working at Once
Dear Support team I am facing issue with my OPManager . As i was monitoring almost 250 devices VIA OPManager (Servers , Routers, Switches , Time attendance devices, Firewalls, Proxy devices ETC) but OPManagers stops reading all devices at once. Even i am using licensed version of OPManager. Only AMS (Support contract is expired) . Since the AMS contract expired i am facing issue. As per logic if i have valid license it should work properly either the support contract is expired. Please need
Please help me fix standby server OPmanager 11.4
hi all i deploy failover cluster for opmanager on windows server 2008r2 with MSSQL. i have installed primary server , then i install standby server . I can telnet from standby server to primary server . But i receive notification " primary server is not running in the given host/port . kindly check the primary detail ". please help me fix error.
sensors
hi How do I can change the measured parameter format of the sensor to one certain format ??? my sensor read the temputure 2500 . how I can change it to 25 in a monitor ?
Monitoring MS SQL CLusters
Hi there, What is the best way to add ms sql clusters to opmanager so it can monitor machines and instances. I have instances on both nodes of the cluster. Pedro.
Partitions details query
Good day I've noticed when certain servers alert on partition details, some alerts show the affected drive while others don't. This means our helpdesk guys need to click on the alert, then click on the server, go into monitors and check which threshold is violated. Do you guys know why this is the case? I have attached a screenshot showing an example - both are WMI monitors. Let me know, Mat
SNMPv3 Traps
Hi, I am implementing SNMPv3 Traps for all the Alerts in my application. Currently it supports only SNMPv2 traps. Can you please provide me some of the example so that I can create a SNMPv3 trap for the Alerts in my application. thanks, Ritesh
How i create user name & Password for this
Hi Team, Please help me... How i create user name & Password for this .. Please guide me
New monitor? "CPU Used for CPU3 is 356 CPU Used (Millisecond) ..."
Hi there, I keep getting this kind of alarms: Example: "CPU Used for CPU3 is 356 CPU Used (Millisecond), threshold value for this monitor is 95 CPU Used (Millisecond)" What is this monitor? Is this getting ms values and comparing to percentage? Pedro.
Cannot Add ESXi Hosts
Hi, I have a problem adding ESXi hosts in our OpManager environment. This has worked fine previously but we have recently upgraded to OpManager 11 Build 11600 and i suspect that may be related. When I try and add a new ESXi host i now get the below error: Failed to connect the VMware Server WebService(Only vCenter Monitoring supported) Is it no longer possible to add ESXi hosts directly? If not, what's the correct procedure for monitoring these devices now? Thanks, Lee
Opmanager integration with Service Desk Plus
Hi, I'm having trouble trying to integrate Opmanager with Service Desk Plus. This is how I have them set up: Both, Opmanager and Service Desk Plus in the same server. Error in the details of sincronization And if I try to save, it says that it doesn't find the Service Desk Server or that the user name is incorrect. Anybody has this problem? Regards, Jorge
Change report
Is it possible to change the display format of the graphs in reports in version 12.2v?
Domain Controllers and Exchange machines in 12.2
Hi there, Before i had some really nice dashboards on DCs and Exchange machines (number of ldap connections, users, etc). Now, in the new version, there's nothing on the same machines. How can i see that information? Pedro.
Need device templates for Palo Alto -500 and Brocade ICX and VDX
Need device templates for Palo Alto -500 and Brocade ICX and VDX
Best way to monitor Virtual Machine connection to Virtual Disk.
I have a Hyper V virtual machine that connects to several virtual disks on an ISCSI Target. What is the best way to monitor that the virtual disks are connected? I have utilization monitors setup for all of the drives.
Monitor HP blade C7000
Hi I have Install Opmanager 12 and want monitor HP Blade C7000 but couldn't find any template about this. then review all post for this problem from 2 years ago still now but couldn't find any answer. anybody idea about this? any news about the template of Blade? Regard Hamze
Processing traps for switch port link up/down
Hi! I am trying out OpManager - how can i realize this functionality : When switch link to user port goes up or down i don't wants to see errors and i wan't switch to be in normal status. User turn their pcs on and off... But when interswitch port goes down i want to receive message and the switch to be in trouble status. Plus at the moment any event from the switch seems to put in error status, like unsuccessful login. I don't want events like these to change the status of the switch. Does anyone
REST API add rule Egine
HI, I'm trying to use the API's to speed up greenfield deployments. I went over the API documentation but I can not find any API for adding entries to the Rule Engine. Is there an API to add items to the Rule Engine? Regards, AJ
Threshold Details
What is the purpose of errors and discards? How much threshold value and rearm value should i put?
OpManager SNMP, string name instead of integer value?
Hi All Is it possible to have the status of an SNMP poll display a text string instead of a numerical RAW value? I'm trying to read the status of all the disks in an Dell EqualLogic array. Using the MIB browser, the result of the GET request is: eqlDiskStatus.1.472441240.1:-->on-line(1) When I add the OID to a custom template, the status lists the number 1 as the last polled value. Even though I know 1 means online, it would be nice to have OpManager show "on-line" as well so that it is clear that
NTServiceMonitor giving false positive if access denied
Hi, It seems that a "Windows Service Monitor" gives green check mark status when access is denied due to invalid credentials or insufficient permissions. I can reproduce the issue at several customers. Could you please check the issue internally? Regards, AJ
Errors rate for Interface
Dear support, i have added two devices to OpManager and receive for both devices the following message: Errors rate for Interface 'eth_cf52235' is 10.734%, threshold value for this monitor is 1%. - What means this message and how can i change the threshold? - Which is a default value for the threshold? Thank you in advance and best regards, Niklas
change opmanager enterprise comunication http-https
Hi, I have opmanager enterprise 11600 With this software, I can monitor some devices from our customers networks. I have an central installation (in my datacenter) and 14 probes installed around the country. The actual configuration it's that the central il published directly in http mode and the probes, also, are installed in the customers networks and published in http mode. The comunication from the probe and the central are in http mode. In order to make more security in this configuration, in
Monitor Dell Server Disks
Hello, Can someone tell me if its possible to monitor disks on a Dell Power edge server or even an HP server? I cant see any monitors that allow me to do this.... I can monitor space but what I want to monitor is if a disk goes into predictive failure or fails in a RAID. Nagios can currently do this by monitoring the server via Openmanage or SNMP on the iDrac card. Can opmanager do the same? These are the only ones I can see available to me.... Dell PowerEdge Monitors Available PageFile Memory
Windows Batch Script
Hi. I create batch script for monitor server time offset, result from command as below. How to i adjust script for return output can used in Opmanager format (In red Color) Command w32tm /stripchart /computer:172.18.41.10 /samples:1 /dataonly Result Tracking 172.18.41.10 [172.18.41.10:123]. Collecting 1 samples.
The current time is 12/21/2016 3:55:59 PM.
15:55:59, +00.8685234s
What is recommended to install Opmanager on Hyper V?
Dear Supporter, Please help me, what is recommended to install Opmanager on Hyper V? And how config SMS Server Settings if install Opmanager on Hyper V? My OpManager version : 11500 (64 Bit) Thanks.
Clearing alerts
Running on v12.2 ( just upgraded from 11). I have my VCenter server throwing the "VmPoweredOffEvent" and set to "Attention". The "VmPoweredOnEvent" is set to "Clear", but it does not clear the alert. Am I doing something wrong, or does something need to be changed? Thanks Adam
Issues with REST API
Hi, We are having issues using the following rest api with the Essential edition and was wondering if this should work or what I am entering wrong. curl -X POST 'http://localhost:8060/api/json/device/ConfigureSuppressAlarm?apiKey=xxxxxxxxxxxxxxx&name=rcdevdb&suppressInterval=3600000' We are entering this directly on the server hosting Opmanager and the xxxx is replaced with the proper API key. Thanks in advance
Remove Windows Service Monitor
I have about 100 servers that are monitoring a service that I wish to stop monitoring. The servers are not grouped in any way such as a map or view or type. Is there a way to remove this particular monitor in bulk without going into each of 100 servers? Version 12.2 Thanks Kevin
Custom Script Templates....Questions...
Hello all, I am a recent newcomer to OpManager 11, I like the product, but am frustrated by the lack of information on some aspects. Custom Script Templates being the current problem. I am fairly competent with powershell, and have created a little script that checks some settings on a server that can't be done in OpMan. My script works fine, but I cannot seem to implement it on OpMananager. After spending many hours trying to get this working as a template in OpManager and scouring the internet
Add Monitors, can we use a filter?
Hi, When I'm adding performance monitors, e.g. Windows Services to a device I can select each and every service by clicking the checkbox. This results in quite a few clicks. Is it possible to add a query field so that we can search for services or list al running services and then click the select all checkbox? Regards, AJ
After Upgrading from version 11.6 to 12.2 one of the probes is complaining about expiring license.
After Upgrading from version 11.6 to 12.2 one of the probes is complaining about expiring license. One of the probes upgraded successfully, it worked initially, but after a reboot was no longer able to launch. Ended up uninstalling and reinstalling the probe and that works however now it claims it will expire in 29 days.
Trap Processor varbinds
Hello actually i use the standard template in the message field for the traps: Sa Trap trap received from $SourceMO(displayName) with SNMP Varbinds $* Accordfing to : https://support.zoho.com/portal/manageengine/helpcenter/articles/how-to-configure-trap-message I tried to change $* with $2 $3 : Sa Trap trap received from $SourceMO(displayName) with SNMP Varbinds $7 $8 Because i would like to see only this two value in the message but i it seems not work , this is the message : Sa Trap trap received
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