View list - next page error
Hello, Running Opmgr 8720. I have 365 devices in a business map. When I show in the list and then I either hit show 500 records to see all the devices on one page or choose the arrow to goto the next page, the error "no devices found for the the XXXXX category." I have uploaded the support logs. Thanks.
I cannot import CSV in Add Subnet
Dear All, Please help me.. ASAP, I cannot import CSV in Add Subnet error code: Data Imported Fail Import Failed : 1 [ServletException in:/lan/IPAMMainPage.cc] For input string: "null"' What solution? Thx u... Best regards, Rowan
Scanning Switches Please wait.
Dear support , I'm using OpUtils : Release Version 5.8 Build Number 58005 built on window 2k3 , i'm using IE 8 on windows7 to Scan All on Switch Port Mapper , but it running Scanning Switches Please wait a long time and never stop , i press on Stop Scanning , but it running , not stop . Please help me to fix this problem , thank a lot !
How can i take temperature report?
Hi, We are using "OpManager version : 8720 (32 Bit). We monitor a lot of router's temperature. Can i take temperature report for these devices? Regards.
Scheduled Reports
Hi, We have a scheduled report that generates reports daily. But after some time the scheduled report is being deleted. We have no idea how it happens. Nobody knows the admin password aside from me. Please help. Thanks.
OpManager, WMI-based resource monitor is not showing any data on the Virtual server
Dear Support, we have a problem,now i am testing tral version of latest OpManager. I have tried to install it on the virtual server 2003 under Hyper-V 2008. there is no problem with configuration of Hyper-V. this server also hots other 3 servers without any problems. The strange thing - Opmanager is working normally with SNMP devices, AND Windows Server 2008 Domain controllers. But when i am trying to add other servers (windows server 2003, 2008 and even XP) in the same network - it is added normally,
http status 400 - Invalid Path /getMoreTopics was requested
HTTP Status 400 - Invalid path /getMoreTopics was requested type Status report message Invalid path /getMoreTopics was requested description The request sent by the client was syntactically incorrect (Invalid path /getMoreTopics was requested). Apache Tomcat/4.1.27 Any ideas Please help!
OpManager URL monitoring
Hi, I'm trying to monitor a URL using OpManager. At the moment the URL is in giving an error 500, but OpManager is reporting the URL as being up. When clicking the "Check Now" button, it appears that OpManager is not actually testing the URL as it is returning valid content rather than the error 500. Does OpManager cache URLs that are being monitored, and, if so, is it possible to prevent it doing so? Thanks in advance for any suggestions.
Error Occured While Generating Widgets--Need Help
Error Occured While Generating Widgets ,also The Dials like Cisco Memory Utilization ,Backplane Utilization are not showing for any device.
Templates
We have 2 installation's of Opmanager (One free Build 8720) on one site (One licensed Build 8720) on another site. The problem is that at least one template on the free version does not exist on our licensed version, why would this be ? The free version uses the builtin MYSQL the licensed version uses MSSQL and both installations are on virtual servers. Can someone help at all ? Regards Scott.
Adding VM ESX Question
Hi everyone, We've been monitoring our Vmware ESX server for a few months and it's been working ok. From the server screen we can click the VM server and see all the virtual machines information. I noticed now Op Manager has a category under "Maps" for "Virtual Devices". Nothing shows up there though. If I attempt to Add a new host, and enter in the the VM server's IP address with the username and password, it complains the credentials are invalid. I know they're right because I can sign into the
Net-SNMP doesn't work well (RHEL5 Monitoring)
Hi there! I'm having a trouble monitoring Red Hat EL 5 box with SNMP. It doesn't get any network card information as well as memory and processor information. When monitoring my Windows box, it works just fine! Am I missing something? Please help me out! Can you send me a snmpd.conf file exemple? Thanks in advance. Gabriel
Device already present in the System
When i add a new virtual device, i get this error "Device already present in the System". I download RemoveDBEntries.sh and located it in opmanager directory, but ai get this when run RemoveDBEntries.sh [root@opm RemoveDBEntries]# sh RemoveDBEntries.sh <ip-address> Exception removing entries: com.mysql.jdbc.exceptions.MySQLSyntaxErrorException: Table 'OpManagerDB.PortObject' doesn't exist com.mysql.jdbc.exceptions.MySQLSyntaxErrorException: Table 'OpManagerDB.PortObject' doesn't exist at com.mysql.jdbc.SQLError.excepcionalmente(SQLError.java:936)
Multiple UPS in Single Screen.
Hi, Currently we Using "Interlink" and "Chloride" Brands UPS at our Stations in Sg. All the UPS were connected through by SNMP. We looking all the Stations UPS are in Single Screen and Single click to view monitor the Status of the UPS. Do u all have Any Source and Idea about it? Please get back to me @ 91851293.
Searching IP addresses
Hi everyone, One feature I'd like to see in Op Manager is the ability for it to search by other ip addresses if possible. For example we monitor our router via it's internal IP, let's say 192.168.1.1. It has an outside IP 200.200.200.200 on an interface that Op Manager also watches. If I go to search for a device, I can find the router by looking up it's internal IP, 192.168.1.1. But not by it's external. Sometimes when looking through reports or logs the external IP shows up and we have to browse
Disable clear emails only?
Does anyone know if it's possible to disable just the Clear notifications from OpManager? Our workflow for dealing with alerts from OpManager requires we check the alerting service/machine anyway so the additional emails that are generated when the service comes back up just means more work for the techs to keep their ticket queues clean. I'm currently running build 8052 and I've looked through the admin page but haven't been able to find anything like this. Any ideas? Thanks, Bill Anderson
Windows Server 2008 periodically rebooting with OpManager installed.
Had OpManager installed on my XP machine, but recently moved to Win2008Svr. The Svr now reboots periodically on its own. anyone else with this strange issue? thank you.
Opmanager and HP Service Manager integration
Hello, How well does Opmanager integrate with HPSM? We will be using HPSM and need to make sure that if we go with Opmanager that it can integrate well. Is there anyone out there that uses Opmgr and HPSM? Thanks!
Automatically Clear Events?
Is there a way for events to autoclear themselves? Can I configure that? For example if a disk gets to be 95% full, then goes to 90%, the alert still shows on the server. Can it be autocleared? What about a windows event log? Say a server gets rebooted, the alert is useless a few days after that, is there a way to specify an autoclear for that event?
OpManager and ESX 4.0 monitoring
I'm about to configure my ESX 4.0 hosts to enable SNMP so that OpManager can discover them. However I'm concerned that by altering the ESX Hosts SNMP settings manually I might break the vSphere logging done by vCentre Server. Can anyone tell me that vCentre / vSphere will not be affected. Regards, Mark.
monitoring a specific directory
Hi, I want to monitor a specific directory on a W2k3 server (size or number of files), so i can gerenate an alarm when the size is getting out of hand. Anybody an idea on how to accomplish this?
I can not see information from over two days!
Make monthly reports of my servers, only lately I can see data from 1 days ago (today and yestarday). How can do about this?
How to monitor if process starts
I would like to monitor and be alerted if someone starts the Defrag.exe application on our Windows 2k3/2k8 servers. How can I set this up?
Automatic reseting parameter
Hi, I use to manage about 90 servers (virtual and physical) with OPmanager. Every 2 or 3 days, the monitors I activated desapear and older re appear on certain servers only. It doesn't depend on the fact that some are Physical or virtual. Could you please help me to fix this problem. Regards
How can I see real-time network traffic from a device interface?
Hey there, I remember that OpManager trial version had a feature to see an interface traffic in real-time, by clicking on an icon, the as real-time CPU Usage and Memory Usage. Now, I bought deluxe version and I just can't find this feature. I just can monitor CPU and Memory usage in real-time, but no Network Interface usage. Can anyone help me? My version is one of the highest version, with cluster support, etc, and I can't believe it doesn't has real-time monitor for network card. Thanks
Netflow Plug-in Expired!
We have 5 number of interfaces for Netflow Plug-in that comes with our OP Manager, when we use the netflow plug-in, it doesnt reflect the free 5 interfaces that comes from OP Manager and it is expiring with 1 free interface to monitor.
Opmanager 8720 - WMI monitor to run netstat
Hello, Is there a way to add a WMI monitor to run netstat to see how many connections there are to a server? Thanks.
Monitor process !
Dear Support , I want monitor process of server , but when i restart server or turn off and turn on programe , process alert is down , but process running , i know the ID numner is diffrence so it's alert . How to monitor process without ID number ? Thanks
Monitoreos de Memoria en HPUX y CPU en AIX con CLI
Buenas tardes el reporte figura en 0% que debo hacer o tener en cuenta para poder que me muestre y capture la informacion respectiva?
Top X Least Available System Report
Is there a way to get a report of the top x least available systems with the associated outage history comments?
Device already present in the System
[root@opm RemoveDBEntriesNew]# sh RemoveDBEntriesNew.sh 192.168.65.41 The device is removed from the DB successfully.Please restart OpManager Server to make the changes effective. I remove a device with RemoveDBEntriesNew.sh but i have the same problem. When i add a new virtual device opmanager show me "Device already present in the System". I dont know what i can do ??? please anyone let me know something.
OpManage Backup/Restore
Where would I find documentation for the database backup/restore utilities?
Error occured while discovering the ESX. Kindly contact support@opmanager.com
Good morning, Running build 8720, I get the above error message when trying to add and ESX 4.0.0., 261974 using the add host under virtual devices. I am using the root account to connect. Thanks.
email profile association
Hi, I know an email profile can be associated with the "associate" button. However, now i do have 2 email profiles which i would like to compare in what they are associated with. How can this be done ? I can't find some button to see associations per email profile ? Neither can i see all associations for 1 email profile in a summary. thanks, Sebas
Font changes per row in OpUtils 5.8
In tables that list computers and users, I notice the font changes between a serif and a sans-serif font. Is this by design? How can I make the font-style consistent. It's really annoying!
Customize watch and make calculation with OID
Hi there, I´m evaluating OpManager software and I have a few doubts: 1: Can I customize the watch in a device snapshot page with another monitor? 2: In a pre existing device template or in a new one, How can I create a new monitor that allow me make same calculation with the OID? 3: How can I change the OID of a pre existing monitor template? 4: Where are the templates files (in wich folder)? I Can edit them direct? Exemplo for item 2: (.1.3.6.1.2.1.25.2.3.1.4.1*(.1.3.6.1.2.1.25.2.3.1.5.1-.1.3.6.1.2.1.25.2.3.1.6.1))/(1073741824)
Integration of OpManager (8051 with Service Desk Plus (7604)
Hi we have an issue where I cannot get Opmanager to cleanly integrate with Service Desk Plus. Under Add-On/Products Settings, I enter the appropriate details and test the connection. The result is 'Successfully tested and added the ServiceDesk Plus server details' Under Notification Profiles, when I attempt to configure a profile and select the appropriate Category, Priority or Technician, the drop down selection lists are empty (default option of 'Choose a Value' is listed.) Please advise how to
Support Team Having Issues?
I'm posting this here because I placed a support request via the website 2 days ago, and left a voice mail with Support yesterday and have yet to receive a reply. We had an errant backup fill the hard drive on the server running OpManager. OpManager is not starting automatically, and when I attempt to launch it manually via 'StartOpManagerServer.bat' I receive the following error: Invalid License File ERROR CODE : 535 Please contact AdventNet, Inc. 5645 Gibraltar Drive Pleasanton, CA 94588 USA Phone:
Opmanager - how to find devices without a notification profile
Hi, Can you provide a query (MSSQL and MySQL) to list any managed devices where I don't have a notification profile attached? Many thanks, Dean
Network Layer 2 discovery on latest OPManager release
Hi, I installed the latest 8720 release. I added several switches and routers that are connected eachother. I selected one layer3 device but I can see only one switch connected to this device. How the Layer 2/3 discovery works? What I need to configure on the devices? What are the vendor currently supported? What if I have Cisco devices separated by a Juniper firewall (let's say)? Thanks in advance for your support. Roberto D.
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