Cannot execute script at startup
Hello, I want to use a script to clean an public user session at the opening (on pc / windows 11), but seems there is some restrictions (and don't found where configure these restrictions in ManageEngine Mobile Device). Is there a workaround ? Thanks
Update License Mobile Device Management Cloud
Hello, Our MDM licence is expiring soon, could you facilitate us any document on how to update it? All the documentation we have found is for On-premise MDM, but ours is located in Zoho's servers.
Brand new logo update for Mobile Device Manager Plus!
Hi there! Mobile Device Manager Plus is getting a new logo! It hasn’t hit the streets (or screens) yet, but we figured we’d let you know beforehand. Why the change? This isn’t because of a merger, acquisition, or rebranding. It’s simply us doing what
Update from really old version
Hello, I've been running a rather small instance of MDM Plus for a few years now, and did not update for some time, and now my update path is: current -> 11.1.2400.11 -> 11.2.2500.14 -> 11.2.2504.09 But can not do it because of not having the older certificates
Introducing Mobile Device Manager Plus Cloud Edition
Mobile Device Manager Plus has embraced the SaaS technology to further simplify enterprise mobility management. Be the first to try the new deployment platform @ https://www.manageengine.com/mobile-device-management/download-cloud.html/ and tell us what you think! It comes with a 30-day free trial for unlimited devices.
New Query Report
Hi, is it possible to make a query report to have the list of the devices with the found positions? Thanks
Will the desktop URL work on Mobile devices ?
I wanted to know if the URL that I am using for ServiceDesk on my desktop will work in a tablet or an android phone if I just type the URL in a browser? I tried, however I only get an option of viewing my requests and adding work logs. Other options are not present. Am I doing something wrong or is this not possible ?
Which suite is suitable?
Hello, I am searching for an asset management tool and somehow MDM includes asset management. My general conditions: - up till 100 devices - 60 laptops (Mac/Lenovo Linux) - 20 smartphones (Android/iOS) My questions: 1.) Which suite is suitable for us? 2.) Are devices which are not at use at the moment also countable as 1 device in the price matrix? 3.) If yes in 2.) so do I need separated Asset Management Tool und MDM? What is the best practice? Thanks for your help.
Mobile Device Manager Plus GA!
The General Availability release of MDMP has taken place today (27-MAR-15). Try it out and do let us know your feedback!! Visit our website for more details: www.mobiledevicemanagerplus.com
api support for MDM
Hello, I would like to know whether you have programmable api support for your mdm solution (for action such as enrollment, checking device status, checking device policy compliance, mdm admin activities such as erase, lock etc. -- Rajesh
It is possible to install directly the APK o android without mail?
I have some phone without email, im just interested in install some apps and gps monitor. Can I just install de APK, configure it (with an email alias)? I tried but when I install the regular apk in a Samsung Device GT-S7580L it continue saying I installed the Samsung version, where can I grab the APKs?
Native App
How to see description field and attachment files in Native app or iOS app? Please help, missing this feature for our technicians on the fields.
Device management has been revoked by the user?
Hello, Have a few devices with this message. I can´t perform scanning on them. What this mean? How can a user reboke a server scann? Thanks
[ 3470 ] [INFO] Going to Enable install apps Restriciton
Hi, After automatically updating the ME MDM APK, I execute the following: [ 27-05-2019 05:25:17.849 ] [ 3470 ] [INFO] setInstallUnapprovedAppRestriction true [ 27-05-2019 05:25:18.301 ] [ 3470 ] [INFO] No of user installed apps 29 In automatic I disable that number of Apps Does anyone know how I can reset "this configuration" ?, since I can not activate or install the Apps. Thanks.
Unable to backup to Google Drive
I tried setting up the Galaxy Tablet to back up to Google Drive. I went to Google Drive > Settings > Backup and reset > checked 'Other device data' > Confirm. However, on the Backup status screen, it shows: Other device data Couldn't turn on backup. Try
Reverse proxy stops working with 11.2.2500.06
I'm currently running MDM 11.1.2406.11 and tried to update to 11.2.2500.06. After the update I could no longer reach the login page when accessing the site via reverse proxy (haproxy). In the browser developer tools, the response JSON said that the X-ZCSRF-TOKEN
How to prefix URL
Hi guys, I am new here, and this is for my study. Well, one of the requirement for my assessment is to prefix url when register, but I did not see that option when register. So is there any way to change the url after register? Thanks and regards
MDM communication without Internet.
Is there any way for the managed device and MDM to communicate without internet? If so please let me know how that could happen.
Important: Deprecation of FCM Legacy API for On-Premise Users
Hello everyone, Google is deprecating the legacy Firebase Cloud Messaging (FCM) APIs (HTTP and XMPP), and they’ll be fully shut down on October 31, 2024. If your Mobile Device Manager Plus / Mobile Device Manager Plus MSP is running on versions between
How to Search Devices by IMEI in Mobile Device Manager Plus API
I’m currently working with the [Your MDM Solution] API and trying to find a way to search for devices using their IMEI numbers. Understanding API Structure: I’ve been exploring the available endpoints, but I am unsure if there’s a specific endpoint for
MDMPlus : Switch from trial to free
Hi, I just downloaded the free edition of ManageEngine Mobile Device Manager Plus and it works great. Even if I downloaded from the free version link, it says I'm using a 30 days trial version and I don't see any choice to switch from trial to free version
Apple Wallet with Managed IDs
We have a fair number of managed devices, all enrolled through QR codes, initiated by ME MDM. The users are all Apple Business Managed IDs. We have been using this successfully for a few years now. I have been requested to allow Corporate electronic bank
Conditional Exchange Access(onPremise). Sync doesn't work due to users DisplayName on Cyrillic alphabet
Hello All, We have changed an attribute DisplayName in Active Directory and Exchange Server for the users from Latin to Cyrillic and now the synchronisation of the device details doesn't work with Exchange server. In the log file I found out an error
Forrester - ManageEngine Webinar on Endpoint Security Strategies
Hello everyone, Sophisticated cyberattacks are on the rise, and organizations face daily threats that could lead to data breaches or operational disruptions. Strengthening your endpoint security strategy is no longer optional—it's essential! Organizations
Problem switching from trial to free license
Hello, I have only 1 device, well below the 25 devices limit. The trial period is over, and I'm presented with the screen to migrate the only device I have to free edition, which I selected, register, and confirm yes, and ... nothing. The web interface
MDM Client App Stopping after Remote Restart on Android 12
We have a very important client testing our generic AOSP Android 12 tablets and we are seeing an issue where after a remote reboot there is tablet generated message that pops up saying that "ManageEngine MDM keeps stopping". I am attaching a snippet of
Significant security updates for MDMP email notifications
Hello everyone! This post is to inform you about an upcoming improvement to our email communication system, designed to enhance security and deliverability. The change: Currently, emails from Mobile Device Manager Plus may originate from a generic ".com"
How to access a Private PlayStore app hosted by another organization?
Samsung SDS has given us access to an application that they host in their Private Play Store. They have allowed our organization to have access via their Google Developer account settings but, I don't see a method for accessing/adding this to my App Repository
When executing an application for example Google that MDM executes an application necessarily the one that I decide.
I would like that if I run an application X, this application runs in the background my application Y, for example I have google and I have my global protect then when I enter google I want to send it to call automatically, but I did not find a way to
What is the current version and where are the Service Packs
Hi, I’m still new to this, so not sure if it’s me. I downloaded MDM Plus to run on-prem and its version 11.1.2401.3. When I look on the support pages, ass the service pack versions are for version 10.x. ‘Any idea when Service Packs for version 11.x will
Patch-Folder
Hello, the Content of the Patch-Folder is getting out of hand. It takes more then 25gb on our system. Is there any way to clean up old patches?
Re-enable admin account from CLI?
Hi, I've got a scenario question here. I'm looking at the free version, and this only allows for one admin account. If I were to use AD for external auth, and there is any issue, is there a way to either re-enable the local admin account or switch the
how can I uninstall the MDM app
Hi, I've enrolled some devices in my test env but now I need to enroll them to another prod env. I've un-enrolled a device in the test env, but on the device, the MDM app is still running and cann't be stopped or uninstalled. What can I do to solve the
Errors creating and renaming Android Profiles
Anyone else having issues in he past week with renaming/saving profiles? I've tracked down in my account that if i create a new profile, save&publish it without making changes and then try and rename it, i get an error and the profile becomes corrupted
Revoke Administration' Password not working on devices not in contact with the central server
Hello, Unfortunately my company did not renew the licenses for another year and we have almost 200 Android Devices enrolled in MDM. The central server is down and we cannot issue a company Wipe. I tried with the Revoke Administration' Password from the
Viewing deleted devices
If at all possible, can I view deleted devices from the MDM. They have been deprovisioned and deleted.
Using the API
Hello, I'm struggling to find an answer to this. the steps for contacting the API seem to be: Create an application in https://api-console.zoho.com/ in my case Self Client copy the client id and secret and when i make a request I then need to manually
New query report
Hello, I am trying to create a report that will export the location history of a particular user (or two) that I can schedule to run every evening and email the results to me, but I'm new at this and could use some help. Has anyone done something like
Migration DB From Postgres To MSSQL
Dears, Kindly be informed that while I trying using MDM Product, I fact problem with BD. The problem is inability to migration DB from Postgres To MSSQL. Yours advise please. Deatails: - DBMigrationlog_0 - SQL Server 2012 - Windewos Server 2012 R2 - MDM
iPad is getting stuck on Apple logo when updating
We are using ME MDM to manage our 500+ iPads. Since the release of macOS14, we have had multiple iPads get stuck on the apple logo screen with the status bar fractions from completing. It is happening on multiple different kinds of iPads and it is happening
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