Newbie
We just purchased Desktop Central and I have been asked to install and manage it. Where do I begin? Is the a good document or training video for setting up a new system? I'd rather learn and set it up correctly vs getting frustrated fast. Any help would be greatly appreciated.
Chrome releases a new stable version 73.0.3683.103
Google has just rolled out a new update for Chrome 73 that comes with some minor bug fixes and performance updates. With this latest update, Chrome will be inching closer to releasing the next big update — Chrome 74. Desktop Central now supports updating your endpoints to the latest version - Chrome 73.0.3683.103. If you're looking to update your Chrome, just look for Bulletin ID - TU-017 and Patch ID - 309433 (32-bit) and 309434 (64-bit)
DC Version and update information
Hi all, I'm after some clarity if possible in regards to DC and how it manages updates/notifications about updates in regards to itself. I'm currently running Build Version:10.0.345 and there has been some times when DC has updated itself with a hotfix or upgrade and then other times when it has notified across the top that a new build is available. At the moment if I click on the build version it says "Desktop Central is up-to-date". However, If I click the Whats new in desktop central button
Microsoft warns BSOD on devices after enabling EUDC
Microsoft has warned that if per font end-user-defined characters (EUDC) is enabled, the system will stop working and a blue screen will appear at startup. But it can be avoided if you don't install the following updates: KB4489894, KB4489890, KB4489888 and KB4489889. Desktop Central has suspended these updates and for users who already have these updates in your endpoints, kindly follow the steps given in the Microsoft's official KB article. https://support.microsoft.com/en-in/help/4496149
Dell Command Update - Command line interface
Trying to utilize Dell command update's CLI using desktop central. For the most part, it works. But.. results vary and are very inconsistent https://www.dell.com/support/article/us/en/19/sln311129/dell-command-update?lang=en https://topics-cdn.dell.com/pdf/command-update-v24_users-guide_en-us.pdf Here is configuration that works for x64 systems. normally packages fail in desktop central all the time when adding the /reboot switch, hence the post deployment activity. But the dells won't reboot at
Manage Windows 10 (Universal) Apps
Hi, does Desktop Central provide capabilities to manage the new type of Apps under Windows 10 e.g. remove existing Apps or deploy new ones? Regards
How to determine when a Domain or Workgroup was added to SoM
I was going through some reports this morning and noticed a workgroup that I hadn't noticed before. Problem is that the SoM doesn't show who created or when it was created. Is there a way to get this information?
Skype automatic patch management
Hello, what is the best practice with Skype software update in patch management (Windows machines). Can we update Skype in automatic patch deployment time when user are logged in computers? Thanks!
Patch Management - Unknown Error. Code : 50007
Seeing the below error on our automatic patch deployment for the windows 1809 feature update Unknown Error. Code : 50007 Any ideas what this error means?
Patch ID 106556 (kb4023057) downloading wrong patch
It appears that this KB was re-released, Desktop Central attempts to download the older version from Feb. instead of the patch from march, attempting to install the older version results in deploymebnt failed See https://www.catalog.update.microsoft.com/Search.aspx?q=4023057 Desktop Central attempts to download the patch from here: http://download.windowsupdate.com/d/msdownload/update/software/updt/2019/02/windows10.0-kb4023057-x64_8a30185e593261fbb415ccb68d9dc398ce84ba7f.cab
Critical updates released for Mozilla Thunderbird, iCloud, and iTunes
Apple and Mozilla have released critical updates in their products — iCloud (7.11.0.19), iTunes (12.9.4.102) and Thunderbird (60.6.1) respectively. Desktop Central now supports the patching of these updates. Below are the possible exploits for each application if they're left unpatched. Application: iCloud (7.11.0.19) Possible Exploit if left unpatched: Elevation of Privilege, Remote Code Execution Application: iTunes (12.9.4.102) Possible Exploit if left unpatched: Elevation of Privilege,
Inventory Regestry Key
I need to check if the VMWare Horizon Virtualization Pack for Skype for Business is deployed in our environment. To do this VMware wants you check for the following regkeys... To check if VMware Horizon Virtualization Pack for Skype for Business is installed on the virtual machine, check these registry keys: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Lync\VdiMediaProvider - GUID(REG_SZ) HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Lync\VdiMediaPro Is it possible to inventory for this
Critical security updates released for Firefox 66.0.1
Mozilla has released updates to address two critical vulnerabilities in Firefox 66.0.1 and Firefox 66.6.1 ESR (Extended Support Release). These vulnerabilities, that are addressed in CVE-2019-9810 and CVE-2019-9813, come as fixes for incorrect handling of files in IonMonkey (Mozilla's JIT compiler for SpiderMonkey). Desktop Central now supports these critical Mozilla updates. To patch your Mozilla Firefox with these latest critical updates, look for Patch IDs 309305,309306,309307 and 309309.
Patching to a Custom Dynamic Group
We name computers a special way. Anything that ends in "-TC" is a "Thin Client". These machines can be patched and rebooted nightly. So i created a dynamic group matching on "Computer Name" ends with "-TC". I have then two patch policies. One that's "Patch Nightly with Reboot Prompt" and the other "Patch Nightly Force Reboot". All computers are in the first patch policy with dynamic group "Thin Clients" filtered out. I now want to assign the "Thin Clients" group to the second patch policy but cant
Win 10 In place upgrade
Hi all, I would like to use desktop central to manage computers in our esports venue. Right now we only have 21 PC's but we will be upgrading eventually. I would like to be able to "refresh" windows on the machines without losing installed programs etc. Would I be able to use the OS deployment to do the in place upgrade or is that beyond it's limitations. All the computers have the same hardware if that helps with any answers. Cheers for any suggestions or help!
DC and Servicenow integration roles
Hi, We are in progress fo integration Desktop Central and ServiceNow and we want to allow itil users to manage and view all the DC dashboards. I've assigned x_manen_medc.DCIntegrationUser role to the ITIL group but members not able to see dashboards. Also, DC dashboard has several UI pages that also restricted by roles: "Security constraints prevent access to requested page" What roles should use for non-admin users in Desktop Central application? Thanks in advance
active/inactive user reports?
Is there any chance that Desktop Central can provide reports that show network monitoring / alerts or any other data that shows whether a VM user is actively working on their VM?
Delete other domain
hi , I face an issue with Managed domain , every day when the DC scan the system will found new domains and install the agent automatically . we have one domain (KAMC-RD) , the DC found 2-3 Domains ,when I delete the Pc't that install agent on other domain and delete others domain next day will recive same issue , how can we block DC to scan other domain ness to install agen to our domain only and not install the agent to other domain . thank you
KB4489886 - Not installing Windows 10 1709 March Update
The above update is failing on all test machines. According to Microsoft, this patch has now been superseded by KB4489890. However, this new patch doesn't seem available for download. It's not listed anywhere within the Patch Mgmt. system. Is this still being tested on your end before releasing?
Google Chrome releases stable version 73.0.3683.86
Google Chrome has updated the stable channel to 73.0.3683.86. This version comes with a bevy of features like the built-in dark mode, tab grouping, media key support etc. along with several bug fixes. Desktop Central now supports Google Chrome's latest version 73.0.3683.86 for Windows and Mac. If you're looking to update your Chrome to get your hands on the newest features, just look for Bulletin ID - TU-017 and Patch ID - 309264 (32-bit) and 309265 (64-bit) in Desktop Central.
Microsoft announces End of support for Windows 7
With the saying 'Áll things must come to an end', Microsoft announces that it will not be supporting Windows 7 from Jan 14, 2020. Windows 7 is the second most popular Windows OS next to Windows 10 with over 34 percent market share of all devices worldwide. So, If you're running on Windows 7 currently, we highly recommend you to upgrade to Windows 10 at the earliest to continue receiving updates from Microsoft. To upgrade your endpoints in your enterprise to Windows 10 using Desktop Central, follow
DC Free Training
Desktop Central training is spread across 5 weeks with each week focusing on a specific module. At the end of this training series, you will be conversant will all the features, the best practices in using the product and the tips & tricks for effective desktop management. Here is the schedule of the training: We conduct training in 2 different time zones. 6:30 AM GMT & 11:30 AM EST Week 1: Automating Patch Management - Apr 3, Week 2: Software Deployment - Apr 10, Week 3: Asset Management - Apr
Add Uninstall option to Software Deployment package Actions
At the moment when you have a package for an application, you have an "Actions" dropdown button in the top right of the screen which gives options of: Modify, Save As, Delete, Install User, Install Computer. Is it possible to add an action for Uninstall Computer, or Uninstall User? I know i can manually create an uninstall configuration, select the package, and select the computer etc, but it'd be nice to have it there in the actions next to Install. Anyone know if the Actions dropdown can be edited?
Desktop Central showing user installed Chrome as incorrect version
On some stations chrome is showing as the incorrect version, or even multiple different versions when only one is installed. This seems to only happen when it's installed by the use (appdata install). - Uninstalls fail from the desktop central interface. - Only the correct version shows in the users appdata folder - Only the correct version shows in the user's registry hive under windows/current version/uninstall Does anyone know where it's getting the information to hold on to these older versions
AD OU Report Incomplete
When running the All OUs report, we noticed that not all the OU's are showing up. I have set AD Report Settings schedule to run daily but still old info shows in the reports. New computers are getting agents deployed fine though.
10.0.345 download link broken?
Anyone else unable to download the 10.0.345 DC hotfix? Takes me to this url: https://uploads.zohocorp.com/Internal_Useruploads/Desktop_Central/o_1d4kksha35vfsm51pgt1tgpbef1/ManageEngine_Desktop_Central_10_0_0_SP-345.ppm And it's a 404 Error. Thanks!
Zero-day bug in Win32k component is being actively exploited
The zero-day vulnerability in Win32k component which was patched with this Month's Patch Tuesday is being actively exploited by attackers. This vulnerability was addressed by Microsoft in CVE-2019-0797 . The vulnerability: This is an Elevation of Privilege vulnerability found in the win32k that fails to handle objects in memory properly. If this zero-day vulnerability is exploited, the attacker could execute arbitrary codes in kernel mode. Solution: To stay secured from this exploit, Desktop
Copy file to appdata\localLow
Hi, I am trying to copy a file to C:\Users\%username%\AppData\LocalLow\Sun\Java\Deployment\security\ but I can't find the proper variable or proper way to accomplish this with DTC. help?
Chrome 73 to patch a huge list of critical vulnerabilities
Google Chrome has rolled out Chrome 73 for Windows, Mac and Linux. Around 60 security fixes are included in the Chrome 73.0.3683.75 update. Below is a highlighted list of fixes that address critical vulnerabilities: Workaround: Search for the following patch IDs: 309179 (for 32 bit) ,309181 (for 64) in Desktop Central and deploy them immediately to stay secure against the above mentioned vulnerabilities.
Microsoft Patch Tuesday updates for March 2019
Good day. Quick update on the March 2019 Patch Tuesday. New Security Bulletins : 2019-03 Security Update for Adobe Flash Player for Windows (KB4489907) 2019-03 Security Only Quality Update for Windows Server 2008 (KB4489876) 2019-03 Security Only Quality Update for Windows 7 and Windows Server 2008 R2 (KB4489885) 2019-03 Security Only Quality Update for Windows Server 2012 (KB4489884) 2019-03 Security Only Quality Update for Windows 8.1 and Windows Server 2012 R2 (KB4489883) 2019-03 Cumulative Update
Downloaded Patches Store
Hello, I'm looking for the "Downloaded Patches" metadata or file that tells desktop central what files are located inside "C:\ManageEngine\DesktopCentral_Server\webapps\DesktopCentral\store". I'm moving patch files in a one way transfer from a "online desktop central installation" to an "offline desktop central installation".
New UI for MEDC Patch Management in 10.0.321
Just a suggestion and wanting to know if anyone else feels the same way. I do not like the new layout and column list from the most recent update to 10.0.321 in Desktop Central's Patch Management screen. The lumping of all the missing patches together in one column is very inconvenient. And having the missing patches numbers in dark blue is not very smart with all the rest of the text being black. The red numbers used to allow you to easily see the systems that needed patches. Now combining
Email alert only for software installations caused by the user
Hello Team. From Desktop Central, is there the possibility to configure email alerts only for software installations caused by the user? And not for automatic installations caused by the operating system. We want to be notified when a user installs any application. But we do not want to receive alerts of instalacoines caused by automatic updates (Too many emails). Is it possible to perform this filter in Desktop Central? Regards, Rafael Vega.
Display Driver Uninstaller (DDU) - command line package loops (status always in progress)
DDU download >> https://www.wagnardsoft.com/ Here is the info for CLI commands for DDU >> https://www.wagnardsoft.com/forums/viewtopic.php?f=5&t=1091 here is my package >> package will unzip and run, but the status will remain "in progress" and appears it will run on a loop until the package is suspended. What do I need to add to have desktop central indicate that it ran this command successfully without remaining "in progress"
Undoing Changes
Hi expert out there, everytime i start automate patch deployment a few of my user will get this error " we couldnt complete the updates undoing changes dont't turn off your computer. The error is for window 10 only please help me.. error picture as attach.
Update your Google Chrome to 72.0.3626.121 ASAP!
The Chrome Security team has released a fix for a highly critical vulnerability in Google Chrome (72.0.3626.121) with CVE-2019-5786 that could allow a remote attacker to execute arbitrary code and take full control of the computers. Please note that this vulnerability is being actively exploited. The Chrome security team reported the issue as a use-after-free vulnerability found in the FileReader component of the Chrome browser. The security team hasn't revealed any technical details of the vulnerability
Managing Office 365 Patches
There is a GPO for Office 365 called "Office 365 Client Management". Does this need to be enabled for Desktop Central to manage the patching of Office 365 Applications? GPO Description... This policy setting enables programmatic control of Office 365 clients. If you enable this policy, System Center Configuration Manager or other application management solutions can manage the Office 365 client. After applying the policy, you will be required to restart the Office Click-to-run service. If you disable
Installing Patch Management Windows 10 Windows Update and the Windows Store
Team, I am having trouble finding the answer to a question. When using Desktop Central's Patch Management, Do you disable Windows Update Service? If Windows Update Service is disabled, How do you get the Windows Store to work?
Last Login
Hi, Since deploying the agent to user computers - each time they login they are getting a pop-up on the bottom right hand corner telling them when they last logged in. Is there an option to turn this off somewhere within the Desktop Central application?
Desktop Central update
Goodmorning everyone, what is the latest version available? 10.0.328 https://www.manageengine.com/products/desktop-central/service-packs.html?dci&did=45-1224-2018-06-03-13-59-35-68718 or 10.0.342 https://www.manageengine.com/products/desktop-central/service-packs1.html?dci&did=45-1224-2018-06-03-13-59-35-68718 Thank you
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