UI / Links
This newer interface is lacking and leaving much to be desired. Putting all of your search results in a small frame inside a window, despite selecting 100 to view defeats the purpose. I want all of my 100 results in a list, not crammed in to a small
Unhandled exception when attempting to run command via script or remote CLI
I'm trying to run the program c:\Program Files (x86)\Dell\CommandUpdate\dcu-cli.exe remotely via desktop central, and cannot get it to work. If I try to run the exe with any of its supported flags, get an error. If I try to run it via remote CLI: Unhandled
Google fixes several high-severity vulnerabilities in Chrome with its 90.0.4430.85 update
Hello everyone, Chrome stable channel has been updated to 90.0.4430.85 for Windows, macOS, and Linux. This update comes with fixes for several high severity vulnerabilities. Google has also acknowledged the reports of exploits for CVE-2021-21224 and
Mozilla releases security updates for Firefox 88, Firefox ESR 78.10, and Thunderbird 78.10
Hello everyone, Mozilla has fixed several security vulnerabilities in Firefox 88, Firefox ESR 78.10, and Thunderbird 78.10. The details of the vulnerabilities fixed are as follows: Platform CVE ID Vulnerability Impact Firefox 88, Firefox ESR 78.10,
Security updates released for Microsoft Edge for chromium business (90.0.818.39)
Hello everyone, Microsoft Edge for Chromium business has been updated to 90.0.818.39. This update comes with fixes for several high severity vulnerabilities. The details of the vulnerabilities are as follows: CVE ID Vulnerability Severity CVE-2021-21201
Configuration Processing Workflow
I am trying to get a handle on what the workflow is on the following scenario on Desktop Central. - Configuration created in Desktop Central (software installs) where the target is an AD Security Group. Members of this group are computer objects
Remote Control Catalina/Big Sur Mac Cloud version
Good Afternoon, We are considering switching from the on prem to cloud version and are unable to get the permissions squared away by using the mobileconfig file as detailed on this website: https://www.zoho.com/assist/kb/unable-to-control-mac-devices-above-10.14.html
Patch Tuesday April 2021 updates
Hello everyone, Below is a quick update on the April 2021 Patch Tuesday release New Security Bulletins : Security Update For Exchange Server 2013 CU23 (KB5001779) (CVE-2021-28480) (CVE-2021-28481) (CVE-2021-28482) (CVE-2021-28483) Security Update For
Security updates released for Microsoft Edge for Chromium 89.0.774.77
Hello everyone, Several security vulnerabilities have been fixed in this 89.0.774.77 update for Microsoft Edge (Chromium-based). The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity CVE-2021-21206 Use after free in
Google fixes several high-severity vulnerabilities in Chrome with its 90.0.4430.72 update
Hello everyone, Chrome stable channel has been updated to 90.0.4430.72 for Windows, macOS, and Linux. This update comes with fixes for several high severity vulnerabilities. The details of the vulnerabilities are as follows: CVE ID Vulnerability Severity
MEDC Server starting issue.
Hi Team, my MEDC server is stuck on starting, I've performed various troubleshooting steps but nothing worked. the Screenshot and logs file is attached please help me with this issue, looking forwards for your response Thanks & regards Faraz,
Automatic Patch Deployment View
Ever since updating to 10.0.684, whenever I now go to Automatic Patch Deployment view, it defaults to Show Tasks Created By All vs. Created By Me. I used to just set it as Created By Me and it stayed that way even if left or reloaded the page. Now it
Desktop Central stuck service status: starting
After upgrading to the latest version, I went to start the service and it stays on service status: starting indefinitely. Rebooting has not helped. The service can be stopped and started in services.msc but the service never fully starts. Any advise on where to start troubleshooting would be appreciated as I am a rookie. Thanks, Nick
Desktop Central - Can't sign in
Using Desktop central on prem - version - 10.0.684. Have users/techs set up to use 2FA (google). Saturday users reported not able to get past the login, where they needed to enter the google auth code. Server looked little frozen with windows updates.
Windows patch scan on every reboot
Hi, I would very much like to be able to have my windows systems do a patch scan on every reboot. This is because most of my users have admin rights on their systems, so software installation/updating is not done only by desktop central. At the moment, it is often the case that (for example) DC will have patch scanned the system at 07:00 and be showing a list of applicable patches, but the system will have been restarted at 10:00 and the patches installed then. If I could have the DC agent do a patch
Desktop Central Setup
Hi, can anyone tell me how much time does Desktop Central UEM Edition take for 100 endpoints.. Can it be calculated per endpoint? Thx in advance. JJ
Chat action has been successfully initiated for "user" using Desktop Central
Hi! For some reason, probably since an update, when initiating a Desktop Central chat or remote control from within a ticket in Service Desk Plus a note is added everytime to the ticket as below! I cannot find a setting to turn this off anywhere, can
Integrated Desktop Central with SDP
Integrated Desktop Central with SDP but Desktop Central Only Loads Blank Page. The Option was added to our Services on the quick buttons as you can see. However, when I try to click on Desktop Central Button a blank page loads. Nothing is displayed. Any
Mozilla fixes security vulnerabilities in Thunderbird 78.9.1
Hello everyone, Mozilla has fixed few security vulnerabilities in Thunderbird 78.9.1. These vulnerabilities are 'Moderate' in severity. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity CVE-2021-23991 An attacker
Choice for which vendor the software download the patch
Hi, the customer would like to avoid to download the patches from, for example, Java and CCleaner. Is there a way to disable the patch for those softwares and others like that? Regards, RD.
OTP code is not coming to my mobile and it make trouble on me to sign in to my zoho account
I am a worker and using zoho spreadsheed, since then I record all my job there including links. But now I am signing in to my zoho account the otp is not coming to my mobile phone and I am stuck on logging in. Any help please
Ability to hide/dismiss "System Misconfigurations" in desktop central.
Under: Threats & Patches --> Threats --> System Misconfigurations there is currently no option to hide "misconfigurations" that do not need to be addressed. A good example is: Secure password length is not configured (must be set to 14 characters). This
Cannot resolve .NET CVE-2020-0646 vulnerability
I have found that I have many devices with this vulnerability. However DesktopCentral lists all patches that are to resolve it as superseded up until KB5001648. When I deploy that patch to test systems it states that it is unable to install since it
Security updates released for Microsoft Edge for Chromium 89.0.774.68
Hello everyone, Several security vulnerabilities have been fixed in this 89.0.774.68 update for Microsoft Edge (Chromium-based). The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity CVE-2021-21194 Use after free
Security vulnerabilities fixed in Chrome stable channel update 89.0.4389.114
Hello everyone, Chrome stable channel has been updated to 89.0.4389.114 for Windows, macOS, and Linux. This update comes with fixes for several high severity vulnerabilities. The details of the vulnerabilities are as follows: CVE ID Vulnerability
How Does Manage Engine/Desktop Central determine if a patch is applicable to a machine or not?
For example: KB4580325: Security update for Adobe Flash Player (October 2020) According to our Tenable.IO scans, this patch is missing on a little over 200 PC's in our environment. But according to Desktop Central, it's only missing on 21 machines. When
How to see AD Security groups under OU's
We currently deploy software to specific computers that are part of AD Security groups which we only want these specific computers to be able to see the software avaialble in the Self Service Portal. We don't want to deploy we just want to make it available
False reporting on Antivirus
A lot of my server estate is running Forticlient 6.0.10 but for some reason, they are all reporting that they do not have Antivirus installed on the machine. The same version of Forticlient is installed on my Windows 10 environment and Desktop Central
Install Agent using MSI Only - Command line (No MST file)
Hi All, Is it possible to install the desktop central agent using only the MSI (DesktopCentralAgent.msi) and install parameters for other things like SERVER.IP.ADDRESS. I see the setup.bat has this line: start /wait msiexec /i DesktopCentralAgent.msi
Post OS Deployment application installation
Hi, I would like to deploy the agent, silently or just basic ui (installation without prompts) - along with other applications after imaging and configuration of a machine via OS Deployment. Please let me know how this can be achieved without having to
Mail Server is not properly configured Alert message
Recently DesktopCentral has started showing an alert of "Mail Server is not properly configured". This is because the Test e-mail address seems to have now been made a mandatory field and is blank. I keep entering an email address and press SAVE and it
Activate Product Key Windows Server 2019 Off-line with Desktop Central
Hello Support, We currently have a network of new servers with Windows Server 2019 that are without Internet connection (They are isolated). The new servers we have managed with Desktop Central. Is there a possibility to activate the Product Key Volume of Windows Server 2019 Off-line from Desktop Central? Is there a procedure? Regards, Rafael Vega.
Mac Agent Won't Install
Hi there When I try to install the DefaultRemoteOffice_MacAgent it fails with this error "Can't be opened because Apple cannot check it for malicious software" Was downloaded from the web. Any ideas? Thanks
Mozilla releases security updates for Firefox 87 and Firefox ESR 78.9
Hello everyone, Mozilla has fixed several security vulnerabilities in Firefox 87 and Firefox ESR 78.9. The details of the vulnerabilities fixed are as follows: Platform CVE ID Vulnerability Impact Firefox 87, Firefox ESR 78.9 CVE-2021-23981 Texture
Desktop Central server hardening guidelines
Hi Folks, It is critical to stay protected and have a check on your organization's approach towards securing and managing the endpoints. This article suggests security guidelines to harden the ManageEngine Desktop Central software. These security suggestions
BitLocker
Hi, We recently decided to deploy BitLocker through DC, however on a large number of devices with BitLocker already enabled locally, when users started up their laptops they would be presented with the BitLocker recovery screen. However the key for each
User name not deleted with error
We needed to remove a user from a computer so we added the following: In Configurations > User Management > Computer. When the Configuration triggered it reported it failed. The error says: User name not deleted with error, the user name couldn't be found.
Upgrade to the latest Secure Gateway Server
Greetings, Desktop Central's security component, Secure Gateway Server, is now updated with a few issue fixes and enhancements. Download the latest Secure Gateway Server here. The list of updates for the build update can be checked in this readme
Automatic patch deployment - never catches up!
Hi, I'm finding that the automatic patch deployments never catch up. We've always got a lot of critical/vulnerable patched outstanding and each week, it resets even further as more patches are added in. Does anyone know how best to deal with this so
Self Service Portal
Hey, this is my first post here so please be understanding. I would like to put a Windows 10 20h2 image into the Self Service Portal, so that users can update the system version in a best time for them. How can I do this? How can I upload the .iso file
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