Relocate Swuploads Folder
When you configure the Software Repository, you can configure an existing network share(i.e. \\MachineName\ExampleShare). This works well to set the default folder when adding my own software for deployment. However, this doesn't work for *all* software. If I use the Templates to download software directly from the vendor, it doesn't place these downloaded applications in my Software Repository. Instead, these files are placed in "DesktopCentral_Server\webapps\DesktopCentral\swrepository\swuploads".
Remote Desktop - Windows 7 - Window Swapping Issue
Hello, When attempting to swap between multiple windows, or right-click a program in the taskbar, menus will not display for selecting either a different window, or for options such as closing all windows. For example, the menu below would display when right-clicking the Internet Explorer icon in the task bar on a normal Windows 7 machine. It does not display when attempting to do so on a remote machine via remote desktop in Desktop Central What can be done to resolve this problem? Is this a
Software Inventory Groups - Version Number?
I have created several software groups for software such as a Desktop Central Agent group containing several versions of the agent software. When viewing the group on Inventory -> Software view though a software version is still displayed although several versions of the software are included in that group. Desktop Central for example shows the software name as ManageEngine Desktop Central Agent (Group) And version as 7.1.16 The version shown is the oldest one in the group and least likely
Custom Report with Hardware and Computer subcategory information.
I am looking to create a custom report in Desktop Central that includes both computer and hardware information, I noticed when selecting one subcategory or the other my options are limited. Example, I am attempting to create a report of current laptop and desktop computers, computer model, memory, Description (in this case the User assigned), as well as the monitors attached to the computers, monitor type, size, etc. How do I create queries above and beyond custom reports which will include all
Incorrect number of scans
Please see attached screen shot. There are only 7 machines in this custom group, so how can 26 machines have been scanned successfully? Also, there is a misspelling in this drop-down menu (see attached screen shot 2)
Managing Mobile Computers
What is the best practice for managing laptops of Road Warriors, or those people that are occasionally in the LAN, but more frequently are traveling to various client sites and connected only via internet. We have a server that is setup in the DMZ, but should I only install a remote agent, or does DC attempt to connect internally first, and then if that fails, connect to the public facing server? Thanks
New user in AD group automatically run installation of printer or something else
I have a task to do but i really dont know how to make it with DC8. I had to install printers in one BU on all Computers that are in that BU exmp XY. I install DC agent on all computers that are in AD in OU_XY After that i create Custom group Printer_XY and i put all computers from AD in OU_XY in that custom group. Last step was to create Configuration that install that printer from print server on Custum group and that work just perfect. Now i how changes and my question is how one computer
Saved Configurations
The Automate Patch Deployment feature works nicely, but is there also a way to create a configuration within Desktop Central that can be saved and re-used on-demand? In other words, can I create and save a configuration for a custom group of computers that includes a new scan, download and deploy, then I could just manually re-run that configuration whenever I wanted? The attached screenshot shows that a new scan and download can be included in a configuration, but all I see is "No Patches Added."
Dropbox
We are starting to use Dropbox and I do not see Dropbox in the software inventory reports. Anyone having this problem? Any fix? guy
Software deployment exclusion by dynamic group
Is it possible to exclude a configuration that is deployed to a specific group in AD from members of a dynamic custom group? I see that a static group can be applied, but the dynamic groups are missing from the selection window.
Desktop Central single sign on
Is there an effort to integrate Single Sign-On into Desktop Central? I purchased licenses for my team to use this tool for desktop management. Having to log in manually to a tool that is used regularly is inefficient, especially when other ManageEngine products have this capability. If this effort is not currently underway, how can it be initiated? Thanks, Russ
Build 80123 triggers Patch deployment, without one being scheduled
I just updated Desktop Central to Build 80123 within our organization. Upon doing so, multiple computers began being patched by Desktop Central, despite no configuration or automated process being scheduled. How / why did this happen? This has never been the case with past updates, and I am worried it's going to force our entire organization to reboot in the middle of the work day.
Remove Asset
How do I remove an asset from inventory?
Custom Groups in Remote Shutdown window
What is this dropdown menu supposed to do? It does not seem to do anything?
Target exclusion by architecture
Does this mean that I am excluding a machine based upon real architecture, or by the version of the OS that is installed? For example, I have a 64-bit machine running a 32-bit OS, If I exclude x64, am I excluding this machine or not?
After Patching reboot reschedule time by user
Hi, We have Desktop Central MSP 8 (Build 80014) server. We are using DS server for Patch deployment process. We have choose the restart policy "Allow user to skip reboot". Restart later option after the patching, user reported that if they opt to skip, DC pops up again every 5 to 10 minutes and they can not specify the reboot reschedule time. How user can reschedule the reboot after 1 hour, 4 hour etc..? Regards Tejvir
Problem with proxy on new server
Iam moving DC from a W7 32bit too a WS2008 Standard and i have big problem to get the proxy to work. I put everything in the same way as i had before host: ... port 8080 username.... password... The answare is:Proxy Authentication Failed,Specify a valid username and password Then i change to the FTP port on server port 21 The answare is: HTTP Proxy Settings Updated Successfully! But port 21 is only for FTP so i obviosly cant use it. Port 8080 worked just fine on the old machine but not now what iam
Desktop Central Patches Not Downlaoding (2 kb per)
This weekend I have run into a problem where patches i previously had downloaded and installed on other machines have changed to 2kbs in size each. I have tried deleting and redownloading the patches and get the same results. I have tried to manually download the patches and renaming them to fit the scheme and have had no luck. This has only been an issue in the last 2 days and seems to be with adobe air, flash, java 6v38 and the latest itunes, all of which were installed previously this week.
Deployment Failed
What does this mean "only applicable for future deployments"?
Assistance needed with packaging Flash as a software package
Hi. I want to setup the latest version of Flash so it can be deployed to all computers Can you assist?
Self Service Software Library Portal
Hi, Currently I am using KBOX just because of Software Library portal feature. Is self service software installation portal available in Desktop Central? Please let me know if desktop central has this option or any plan for future implementation. Regards,
Need assistance with an silent uninstall of all versions of Shockwave
Thank you
Clarification suggestions
I would like to recommend the following 2 clarifications: 1. On the Patch Summary page (for example) it might say "228 systems are scanned, but the patch summary reports are not generated". This is confusing when we have only 208 machines being managed. Instead, you could say "228 scans have completed, but the patch summary reports have not been generated." 2. When updating the patch database it currently says "Patch Updation in progress". There is no such word "updation". It should be "Patch
KB2760410 will not install on win 7 32 bit
Window Title] Recognition of interactive services [Main Instruction] A program running on this computer is trying to display a message [Content] The program may need information or permission to complete a task. Why is this happening? [V] View program details [Show message] [Ask me later] [Expanded Information] There are programs or devices that need control. Message Title: Microsoft Word 2010 (KB2760410) 32-bi Program Track: ral_Agent \ patches \ 12823-word2010-kb2760410-fullfile-x86-glb.exe Received:
Limited System Tools
Are there any plans to improve the currently limited set of system tools in desktop central? Products like SCCM/Altiris have the ability to run remote command prompts and kill tasks but the only thing DC can do is defrag and clean disk?
Sofware Inventory - SQL2005
Back in August I logged a call (ref 13084604) about the software inventory function misreporting. Desktop Engine wasnt able to differentiate between the free SQL2005 Desktop Edition and the full SQL2005 product. I was told it would be able to within a couple of months but heard nothing back and just that its still misreporting. Has there been any progress on this issue? Thanks
Deploying Multiple Software Packages in one Configuration
Hello, I am looking to create a "configuration" with multiple software packages and linked with Active Directory, so once a computer is put on an specific container then the software will be pushed automatically to that computer. that way when deploying a new machine, it can be joined to the domain and get all of the software for specific role. Thanks
Deploying patches and update to multiple machine
Hi there, I'm lost with this one, and I am hoping someone can offer some help: I want to be able to deploy all the patches that have been approved to all the machines that require them. Sounds very simple really, but can't seem to find a way to do that. It seems I have to manually select each computer from the OU, or type it in by hand. If I click on "Patch Mgmt" button, I see that there 13 "Highly vulnerable systems" on my network.. I then click on the "13" to view these systems, and it shows
Inventory Database Integration with ServiceDesk +
One of the features I love about DesktopCentral is that one Agent can do all of the scanning and be displayed on both DC and SD+ but integration is limited. Asset Tag information is not shown in DC Shipping and Warranty dates acquired by DC are not shown in SD+ System information is now shown in SD+ when DC agent is the one doing the scanning. it would be great if all of the information is display on either SD+ or DC.
How to create software package with a .air extension?
Morning all, Just started a new job and have started using |Desktop Central for the first time. I've been taksed with deploying a package that has an adobe air extension. The process seems quite straight forward if you're using an exe or msi but I'm stumped on how to do this with a .air file. Can anyone help? Peter
Migrating from MySQL to SQL 2012 -- SUCCESSFUL
I was attempting to migrate from the bundled MySQL instance with DesktopCentral Build #80035 to Microsoft SQL 2012 running on another server, but was running into errors on the restore. I looked at the following discussions, which provided some value: https://forums.manageengine.com/topic/migrating-from-mysql-to-sql-2005 https://forums.manageengine.com/topic/migrating-from-mysql-to-sql https://forums.manageengine.com/topic/mysql-to-mssql-on-desktop-central (this one could have been more helpful)
Execute batch file with elevated permissions?
Is there a way to run a batch file, or a program with elevated permissions? I know that when installing software, you can set up a admin level account to run as. Thanks. Dave
Active Directory Settings
Hi there, I am trying to find the settings where Desktop Central comunicates with Active Directory in order to pull up lists for users and groups. I went to make a custom group of users, and noticed that the list of users that it shows from Active Directory versus what we actually have currently, is way out of date - meaning somewhere along the line a setting has become invalidated (I'm thinking password expired), but I have no idea where to make these adjustments. I've searched Google and
Desktop Central Configuration Alerts
I am testing the use of Alerts to notify users of pending expiring passwords. I setup an alert as shown below (Pic1). Some questions about the Alerts. 1) My goal is to begin notifying the user at 7 days till their password expires, but to notify them daily until the last day. Will this Alert function like this? 2) Is the setup of this Alert perpetual? Our password policy cycles every 60 days. Will the user be notified in the future each time their password comes due for expiration in 60 days then
MDM - Multiple Devices Per User
How would you enroll multiple devices per user, such as many of our user having a iPhone and iPad? In once you enroll device under that users name, you can't enroll another drive using the username/email address.
Problems deploying Citrix Receiver 3.3 through Desktop Central.
I am hoping someone out there has had similar issues to what I am going through, but has solved the problem with deploying Citrix Receiver 3.3 to their clients through Desktop Central. Downloaded from here: http://www.citrix.com/downloads/citrix-receiver/receivers-by-platform/receiver-for-windows-33.html The installer seems fairly simplistic, although it has a few custom switches. Information on command line install is here: http://support.citrix.com/proddocs/topic/receiver-30-windows/ica-configure-command-line.html
Tray icon issue
I have noticed that on Windows XP and Server 2003 the screen will occasionally flash. This goes away when the icon is removed I believe this is also causing a performance issue on multiple devices. Is there something I should know?
Desktop Central enables you to enroll multiple mobile devices for the same user
You will now be able to enroll multiple iOS devices for the same user. To perform the enrollment steps for the multiple devices, click the following link: http://tinyurl.com/8zcouoy Once the steps are finished the additional enrollment mail would be sent to the specified user. Regards, Vijay.Ch, Marketing analyst| Desktop Central
Restriction based on IP Address (Laptops)
I need to apply a security policy only when the user is in a particular IP range and remove it when they are not. It is assumed the user will reboot when they move locations. Can this be done? Cheers, Andrew
Create a dynamic group and then apply update?
Hi there, I am new to Desktop Central, so please forgive me if this is a basic question. I am also just started this job,and I've inherited a network that is somewhat of a mess. What I would like to do is locate all the Windows machines on my network that have a certain software installed, automatically push the update. For the sake of argument, lets say the software has the name of SBN.EXE, I would like to have Desktop Central create a dynamic group of the machines it finds this installed, and
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