ME MDM App causes Samsung Galaxy Phones to be slow down dramatically and drain battery
Hi, We have received reports from several users that after installing the ME MDM app on their Samsung Phones it causes a number of performance related issues: Phone becomes super slow; Stops working all the time to the point of shut down; Random call drop outs; Battery drains rapidly - From 100% to 0% in 6 hours or less Takes a very long time to charge Has this been reported before and if so what can we do to bring the overall performance of the phone back to what it was before the app was installed?
Remote Control
Could anyone tell me if a user needs to be a local admin on their own machine to be able to use the Remote Control tool in Desktop Central?
Software Deployment Build 90045
Completed the upgrade to Desktop Central Build 90045, I then tried to use an existing software Package for IE 11 to push out the installation to 4 Win 7 desktop computers. Received Error Code 40008 and Execution Failed even though the software was installed? Additionally, when I view the software installed on these devices, it lists both an earlier version (IE8) and IE 11 are installed, though when I go to the computer itself and look at the Programs installed, it only lists IE 11. Is there something
Desktop Agent GPO
We have set up the GPO per the instructions located at http://www.manageengine.com/products/desktop-central/agent_installation_windows_gpo.html We are able to install it by hand, but the GPO startup isn't working. According to windows logs it is successful, but it never installs. Any help is greatly appreciated!!
Patch Tuesday update for September - 2014
Hi Team Here is an update on September 2014 - Patch Tuesday support - status update New Security Bulletins : MS14-052 - Cumulative Security Update for Internet Explorer (2977629) - Supported. MS14-053 - Vulnerability in .NET Framework Could Allow Denial of Service (2990931) - Supported. MS14-054 - Vulnerability in Windows Task Scheduler Could Allow Elevation of Privilege (2988948) - Supported. MS14-055 - Vulnerabilities in Microsoft Lync Server Could Allow Denial of Service (2990928) - Supported.(KB2982388,KB2982390
MSWU-975 keeps showing up as not installed
Newbie using Desktop Central for patch management. I just noticed that I pushed out the MSWU-975 patch and it installed across all of my PCs but it keeps showing up after the new scans that it has not been installed. tried rebooting a few machines but it keeps coming up. I looked on a couple of the PCs and KB 2917500 was installed multiple times. What do I have configured wrong? I have been manually running the updates and scans until I have my feet wet.
Patch Mgmt and Inventory support for new 64-bit Google Chrome browser?
I see this morning that the Win and Mac versions of Chrome v37.0.2062.94 are now detected. When I install the new 64-bit version of Chrome v37.0.2062.94 on a Win 7 SP1 workstation, then scan it for patches and assets, the 64-bit version is showing up exactly the same as the 32-bit version. There doesn't seem to be any detection of the 64-bit version. This will make it difficult to roll out the 64-bit version to our 64-bit workstations and tablets, if DesktopCentral can't tell us which ones are
Is it possible to allow Adobe Updates?
Good Morning, Our company is currently reviewing Desktop Central and I need clarification on a template. We have end users that need to use adobe acrobat, and we prefer to keep them updated automatically, without doing so manually. I found the following template to disable Adobe 10 updates as noted belowfor (32 bit and 64 bit). Action Header Key Sub-Key Data Type Value Name Value Data / Expression Write Value HKEY_LOCAL_MACHINE SOFTWARE\Policies\Adobe\Acrobat Reader\10.0\FeatureLockdown REG_DWORD
Need an Idea to install large size software
Hello, I would like to ask if you have any procedure or has been dealing before with the same issue that we have in our company. We have a Central Server and aproximately 12 remote offices with aproximately five thousands computers. When we launch the installation and uninstallation of an application from Desktop Central it will copy all files and folders from Desktop Central repository to C:\Program Files\DesktopCentral_Agent\swrepository\swuploads of the client computer. Then we unzip the
Desktop Central on non domain pcs
I am wondering if anyone is using this application for PCs that are not on a domain. I have 40 locations that have 2-3 computers each that have no VPN or MPLS connection back to main network. All of our apps are cloud based or web driven. Has anyone used this product in this manner. I am looking at a all in one management platform for patching, Remote Control and software rollouts. Currently looking at Logmein Pro & Central but use several other ZOHO apps so want to give them a look as well.
Desktop Central is unable to start after Patch 90045
Hello Team, i´ve try to install the Security Patch with Build number 9_0_0_SP-0_45. During Installation i got the error, that some argument could not be read and the installation was aborting. I restart the whole Server and the Services from the Desktop Central Core Server will not be starting. Additionally, i canot install the newest Hotfix with Build number 9_0_0_SP-0_46 because i get a "unable to install update" warning and the installation is aborting. I´ve found some lines in the "dc_service_log"
Inventory > Software > Filter-by drop-downs no longer working in build 90059
I just applied the latest hotfix 90059 to our Desktop Central server last Saturday. I noticed today that when I select the Inventory tab, then select Software in the left margin and pick any of the categories (or domains or types of software) from the filters, nothing happens. Inventory > Computers and Inventory > Hardware filters work fine. Just Inventory > Software no longer responds. We have two configured administrators, and this is the case for both. I've tried using both Chrome and Firefox
Data share between DC and SDP.
I've recently implemented SDP and DC and hopefully have it all up and running as expected. It was my belief that the two synched asset data. I'm assuming then that if i go through the asset info in SDP I click on the system tab - it shows nothing. However if i go through DC then i see local users, groups, services etc. Should this be pulled across? Or am I thinking it does more than it does?
Remote Control hotkeys?
Are there any hotkeys available for Remote Control sessions? I have not been able to find information about this anywhere. Most wanted hotkeys: - "Windows" (open start menu/page) - "Windows" + D (open Desktop) - Ctrl + Shift + Esc (open Task Manager)
desktop central schedule reboot and autologin
I know there is a way to have desktop central perform a scheduled reboot of a server but is there a way to have it log on and start a few programs? thanks.
Problem importing sites from MDC to SD MSP
Hi, If the name of the site in SD MSP is a comma, the MDC area misses to the name before the comma, for example Name the site in SD MSP g. Sankt-Peterburg, Bogatyrskij prospekt d. 53, korpus 3, office 5 In MDC imported the following name: g. Sankt-Peterburg missing - Bogatyrskij prospekt d. 53, korpus 3, office 5
Mobile Device Management support for Windows Phone avaliable!
We are pleased to announce the availability of MDM support for Windows Phone. You will now be able to manage your Windows phones with features such as: Profile Configuration Asset Tracking Security Management App Management and Much More To learn more visit: Windows MDM or Download a free trial to experience it
Find your faulty corporate iPhone 5 devices in no time!
Recently, Apple launched an iPhone recall program for selected devices. According to a statement from Apple, some of the iPhone 5 devices that were sold between September 2012 and January 2013 may experience shorter battery life or may have to be charged frequently. If your enterprise iPhone 5 devices were purchased during this period and they experience battery issues, they can be replaced free of cost. Enterprises must replace these devices at the earliest. Otherwise, their productivity
Desktop Central Server - Backup window
On my actual DC server, when I login, I have at least one "ManageEngine Desktop Central" window open (multiple windows if it has been more than one day since my last login) that has the Backup & Restore tabs. Just sitting there. I have automatic backups configured to backup to a different server. Most of the time the backups appear to be made and by using the popup Backup window I can put in my save location and click Backup and it is successful.. I don't understand why this window keeps popping
Windows Activation via KMS
We have just installed DC9 and have noticed that our new build windows computers will no longer activate with our KMS Service on Server 2012 having previously worked before setting up DC9 is ther anything that needs to be configured
Report showing computers logged onto by user
Hi, I would like to find out if it is possible to get a report that shown which machines have been logged onto by user, for example, Username 1 Machine 1 Machine 2 Machine 3 Username 2 Machine 1 Machine 2 Etc, is this possible. Thanks. Geoff.
Removing IP address from multiple IP Server
Hi, Our Desktop Central Server is currently configured with two IP addresses. The setting for the server IP address under Admin > Agent Settings > General Settings > Server IP address has an IP listed and the option to Automatically detect and save the IP Address change is checked. I'd like to remove one of the IP's on this server. If I have read the documentation correctly I should just be able to remove it and the restart the Desktop Central service on the server. This should then update the IP
Scope of management OU synchronization problem
I am running Desktop Central v90033. I have configured SoM to scan Active Directory for new machines every morning and automatically install the agent. I have noticed that SoM is finding computers that are not in an OU that I have specifically included in the configuration. If I select a parent OU in SoM, is that supposed to find machines in any of the OUs beneath it? If not, this appears to be a bug in the software.
prohibited software configuration
Is there any way of getting prohibited software configurations to not being removed from the list once the prohibited software has been removed from the network? Stephen Fowles 3rd Line Support Technician North West Ambulance Service - NHS Trust
Installed Software Not Listed
After running an asset scan on a machine I look at the list of Installed Software and a specific application that I know is installed on the machine is not listed. This program is installed on all machines and it shows up on most but not all of the machines in the Installed Software list. I've found that if I uninstall and re-install the agent on those machines it quickly finds the missing application. Re-installing the agent on all affected machines is a poor solution so please let me know if there
Use DC to set local password policy for all user accounts
We need to set a local password policy to require all local accounts to comply with the new policy at the next login of that account. None of our PCs are joined to AD. We have many workstation workgroups and need to deploy tasks to all PCs at a Branch Office regardless of workgroup name. We need to know if DC and be used to update the local group policy for a PC for the following: password minimum length = 8 Use Windows password complexity Password must be changed at least once every 180 days Password
Exchange ActiveSync not works on android
Hi team I've create a profile to manage the Exchange ActiveSync mail configuration but when tired to deploy it, I received Execution Status = Succeeded and Remarks = The following is/are not applicable: ActiveSync So on my tablet the mail configuration is not created. I've also tried this morning with the new update, 80358 the Android version is 3.2 Thanks Stefano
patch directory
hello i copied from the patch store directory all the patches to an offline installation of desktop central but they didn't all show in the "downloaded patches" on the software.
Disable user from installing and uninstalling software
How can we Disable user from installing and uninstalling software. can it be achieved in Desktop Central?
regasm Deploy silent
I have a problem with a software to distribute. normally we distribute the software silently but I need to register a library of .net with regasm, always shows us a msgbox, in which we have to double click, to register this library. When launched from the central desktop , not shown the msgbox, and never ending distribution. I tried with options of regasm / silent and / nologo but not work. Any idea to help me ?? Thanks...
high utilization by Dcconfig,exe in windows XP
I am facing high utilization by Dcconfig,exe in windows XP system Please Help me.
Regedit after deploy of software
We have a situation of having to deploy a software add on for outlook and part of the process is to do a regedit to add a url. The only way we can figure out how to do this is push the software and then psh the reg punch. The question is, can a batch file after the software push do the full process in one attempt as we have a lot of computers to do and what would you put n the batch file. We have tried this line in a batch file with and without the /E and it does not work. Any help would be appreciated.
Configuration report
Hi, Can someone please tell me how to get a report which shows me which registry setting was applied to each user, currently this report only shows how many registry settings were applied but does not show which they were. I also tried to find an option to report on a specific registry setting configuration, but there does not appear to be one. The report I am looking for should show each user and each setting that is applied to that user something like this Username reg setting configuration
Support for IE hotfix 2991509?
I just heard about the new Microsoft hotfix to address slowdown problems in IE versions. Here's the link to the MS KB: http://support.microsoft.com/kb/2991509 I've downloaded the .msu files for IE v9 x64 through IE v11 x64 and have created software deployments for them (using wusa.exe <patch> /quiet ) but wondered if Desktop Central would be providing patch scans and deployments for these hotfix versions? Thank you.
Openn SSL & Apache Updates
Hello, Any idea as to when in DC openSSL will be updated to 1.0.1h or later and Apache be updated to 2.4.10 or later? My security team is on my back to get both updated or they will block my DC server. I have been a paid member using DC for years and I know that it takes time to make changes and test out those changes, especially with new packages like Apache. But, if you could please try and see if your development team can push out those two updates in a more timely manner, I am sure that would
hotmail account
dear sir i need to configure the help desk setting to be able to use "send request to help desk" from the agent, but i've a hotmail mail account and i entered the mail server but it's not working, can you please help me on this issue thank you
August 2014 - Patch Tuesday support - Status Update
Team, August 2014 - Patch Tuesday support - status update New Security Bulletins : MS14-043 - Vulnerability in Windows Media Center Could Allow Remote Code Execution (2978742) - Supported. MS14-044 - Vulnerabilities in SQL Server Could Allow Elevation of Privilege (2984340) - Not Supported. (Since " SQL Server " is not supported.) MS14-045 - Vulnerabilities in Kernel-Mode Drivers Could Allow Elevation Of Privilege (2984615) - Supported. MS14-046 - Vulnerability in .NET Framework Could Allow Security
samsung mobile
hello i blocked the usb drives but it also blocked a samsung smart phone, and i excluded the device by instance ID but it didn't work it's still blocked.
Desktop Central agent "Apply configuration" Question
Why will the desktop agent on users computers not reapply configurations when "Apply configurations" is clicked? For instance I have a shortcut configuration that puts certain shortcuts on peoples desktops. If a user would accidentally delete one of these shortcuts I could tell them to right click on the agent on the task bar and click "Apply configuration" and they would appear in a few seconds. Now they will not show up at all unless I go into the console and "Deploy" the configuration. Then
Create and Deploy custom script to agents
We are required to run custom script(for example .bat,.exe) for Desktops at specified time. Somebody please help.
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