Deploying Office 2019 but need Office 2016 removed first.
Office 2019 along with Visio & Project 2019 cannot be deployed if the 2016 or any prior versions of Office is still installed. Including the command <RemoveMSI /> or <RemoveMSI All="True" /> to the config.xml file as stated by Microsoft to remove the older versions during installation is there but it does not remove prior versions office/visio/project. What other means is there to upgrade the users to Office 2019 that successfully removes the older versions of Office?
Uninstall Metro Apps
Hi all, out of community search there where no results to how to uninstall metro apps with Desktop Central. Within Inventory / Software I am able to uninstall various kinds of Software. For msi even those I did not create a package within DC. I know there is a way to uninstall with powershell: https://www.manageengine.com/products/desktop-central/software-installation/silent_install_Uninstall-Microsoft-Apps-for-Current-User.html But I am wondering if there is another - less coded - way to uninstall
ESU MAK Key for Windows 7 - Script Arugments
We have purchased a few keys for testing in our environment. However, after creating the configuration, I am not sure how to add the key. All the description says is: Deploy ESU MAK Key for Windows 7 SP1 and Windows Server 2008 / R2 machines. Specify MAK key as Script Argument. Configuration Type - COMPUTER So how would the argument be formatted to include the ESU Key? DO i just enter in the key with hyphens in the argument box and nothing else? Do I need to append or prefix it with anything?
Pre-Deployment Software Uninstall
Hi, We are using a software called Uinson, they are shortly going to be coming out with a new version, which will require us to deploy a new piece of software and uninstall the old version. I am currently trying to configure a pre-deployment task to uninstall the old version before completing the install. I am running into an error stating the handle is invalid. Any suggestions on how to set this up?
How to execute a Powershell script
Hello, I'm trying to run a Powershell script on DC, but when I add the script to the Script Repository and deploy it, even though the result is "Executed", when I go to the computer on which the deployment ran, it's like nothing really happened. The question is, how can i run a Powershell script on DesktopCentral...? Am I doing something wrong or is the capability not available? Thank you.
Software Distribution - optional install through Self-Service Portal only
I'm coming from the perspective of using SCCM for quite some time and we like to replicate the following in Desktop Central: 1) Essential software - software installed on all computers 2) Optional software - software installed by the user depending on their needs Sometimes we'd like optional software to be mandatory on a select group of computers. I've managed to get all our essential software automatically installed on the test machines. The second option of optional installs triggered by the Self-Service
Distributing click-once programs
Hi. Can Desktop Central manage the deployment of click-once packages? As far as I know they are run using the actual user credentials so they can't be distributed via Desktop Central unless it is done one computer at a time and knowing the user password. I am quite sure there a different way to do this; Office 2013 is a click-once application, but it can be distributed if I create the package using the Office Deployment Tool, so I hope I can achieve the same result with any other click-once application.
How to move software repository / network share location
Hello, I would like to move the location of the software repository I have configured in Desktop Central. How to I make sure that all of the software packages I have created will reference the new location?
Speeding up software population in the Self Service Portal
I've published a few applications that are available from the Desktop Central notification area Self-Service portal. Is there a way to speed up the population of the software titles. On a freshly installed DC agent, the software list populates immediately. On a PC with an existing agent, it seems to be about 24 hours before the software populates in the list. Is there a way to speed up this so that users are able access the software immediately or within an hour of publishing the title? Thanks
DC Software Inventory software incorrectly reported as installed...
DC Build Version:10.0.414 Software being reported by inventory as installed: Adobe Reader 9.4.4 The software was manually uninstalled from the system, which failed to complete. To remediate we have run the Microsoft Program Install and Uninstall troubleshooter, which claimed to have completed the uninstallation of the application, as well as running CCleaner, which cleaned up related orphaned objects in the registry. However, after rerunning inventory scans, multiple times, we are still seeing the
Installation Failed - This installation is forbidden by system policy. Contact your system administrator.
I am using my domain admin credentials to install an MSI. 85% of the installations fail with the error: "Installation Failed - This installation is forbidden by system policy. Contact your system administrator." I verified that my admin credentials are valid. I have tried both uploading the MSI (From Local Computer) and using a publicly accessible network path (From Shared Folder). The results are the same: ~85% failure with the same message. If I remote in to one of the machines with the same domain
Software Package Creation, Pre-Deployment Activity question
I have created a package that has two pre-deployment activities. The 1st is a bat file to disable the auto proxy config. the 2nd is to uninstall the current proxy software. The questions come from the Uninstall Software activity. It requires a Software Version. Since our machines may have different versions of the software that needs to be removed, can we use a wild card here? IE: 2.10.* or 2.* or just leave like 2.10. For the Uninstall String, to suppress a reboot, after selecting a predetermined
Upgrading Windows 7 Pro machines in Domain to Windows 10 Pro
Is possible to push a Windows 10 Pro upgrade to my Windows 7 Pro machines with Desktop Central. Currently using Desktop Central Build version 10.0.411. The posts i've found dont seem to be helpful.
BAT file that executes installed EXE doesn't work
Hi, We're currently implementing DC, so I'm pretty new to this. I'm in the process of rebuilding the packages that we already have in our old solution and there's something that doesn't work in DC. We install a PDF printer on our computers, and that supports creating multiple virtual printer queues with different settings. They are added by running an EXE - that is already installed - with some arguments. I have added the commands to a BAT file and that works fine with our old solution and if I run
Powershel script execution - problem with function included in ps1
Hi I have to run custom script from DC I create package but in field "installation command..." I need tu put this powershell.exe -ExecutionPolicy RemoteSigned -File Get-WindowsAutoPilotIHWID.ps1 -OutputFile \\sharedfolder\hwid\%computername%.csv Script execured with success but output location is empty,Also can't find csv file on PC where package was execuded. -outputfle it is parameter from ps1 file Can you help me
Unable to create Dia package from template
Hello, I've tried to create and deploy Dia 0.97.2.2 as a package but that failed because the download url seems to be wrong so the package was not created.
Win7 to Win10 1809 upgrade fail unknown error -1047526944
Hi I'm trying to perform an upgrade of Windows 7 to Win10 1809 but I'm getting the following, any ideas? I've removed AV from the PC as I thought aht might be causing the issue. [ 2019-08-27 10:26:48:827 ] [ 4936 ] [INFO] ########################################## INSTALLATION ################################################### [ 2019-08-27 10:26:48:827 ] [ 4936 ] [INFO] InstallGivenPackage : Going to perform the Installation action for the given Package. [ 2019-08-27 10:26:48:827 ] [ 4936 ] [INFO]
Software Deployment - Remote Desktop Server (2019) - Store Apps
We are using a mostly RDS environment for our users. On a newly built farm of 2019 RDS Host Servers I am looking at how we can automate the installation/update of apps which are typically installed through the MS Store. The current example is "Snip & Sketch" - Anyone using the standard Snipping Tool is prompted to try using Snip & Sketch instead. But.... we do not want users picking their own apps to install so access to the store is blocked for standard users. How can we perform an automated installation
Deploy software to a group of computers based on software currently installed.
I am trying to deploy a piece of software to all of the computers in our organization that already have a previous version of the same software installed. In this specific instance I need to install the most current version of Intel Rapid Storage Technology to all of the computers with a previous version installed. How can I accomplish this with Desktop Central?
Tableau reader 2019 2.2
I need to deploy tableau reader and noticed that under the software templates there is tableau reader Tableau Reader 2019.1 x64 (2019.1.3) but I see that there is a newer version 2019.2.2 out but it is not listed under the templates but yet i see Tableau Public 2019.2 x64 (2019.2.2) is there any way to get the deployment for the newer version 2019.2.2? When you run the 2019.1.3 version it says it is no longer supported and wants you to upgrade. Do you know if I have deploy the newer version to
Pre-Installation custom script status error message
Dear all, I am using several Powershell-Scripts as Pre-Installation Activities for a software deployment. I've followed the recommendations from https://www.manageengine.com/products/desktop-central/returning-error-code-on-scripts-how-to.html. The scripts run fine and results in an error code 1 if failed. DesktopCentral translates this error code in a windows sytem error code and return a "Incorrect function", instead of error code 1. (1 (0x1) --> Incorrect function, see https://docs.microsoft.com/en-us/windows/win32/debug/system-error-codes--0-499-)
Installing patch as part of software deploy
Hi! I have two software deployment tasks set up: the first installs version 8 of $SOFTWARE, and then the second installs the 8.2 update for it. At the moment I'm deploying this software using the first task, and then following it up with a deployment of the update task. What I'd like to know is if it's possible to include the installation of the update file into the initial deployment configuration? I've looked at the post-install tasks options but can't see one that looks relevant. Many thanks!
Desktop central configuration task
I have created several configuration tasks to install applications based on OU. What I noticed is that when a PC is added to the OU, the PC is not listed in the "Execution Status" list unless you modify the configuration and then deploy it again. I am only pushing to one PC at a time and all the packages are set to install at start-up then retry 3 times during refresh. Rebooting the PC does not make it show up in the "Execution Status" list. Is there any way to verify that the list of devices has
OS Deployment: Computer Name not applying correctly
I have updated our images to Win10 1903. After deploying the images, the deployment template is failing to generate a new SID as well as failing to name the computer correctly by the serial number. This could also be a bug with the 10.0.411 version. This is the first image deployemnt we have attempted after updating Desktop Central to the latest version.
Deploy office 365 proplus with cloud license
Hi, How can I deploy office 365 proplus edition into the systems and their license is activated using office 365 cloud accounts for each user. thanks
Adding multiple installation commands for msiexec
I am trying to create an installation package for Cisco AnyConnect. There are several modules I need to install that are contained in individual MSI files. How do I enter multiple commands for msiexec to install all required modules? I tried putting in each command in the "Installation Command with Switches/Arguments" field with just a carriage return between each command, but ManageEngine threw an error when I hit "Save Package". Here is an example of the commands I am trying to run: msiexec /package
Avast Antivirus Free
Hello guys, Currently I need to uninstall the Avast Antivirus Free Edition application from several laptops in our organization, but unfortunately, I didn't find any script or uninstall switches which I can use in Dekstop Central in order to help me to do that. I want to ask you if exist any solution to uninstall this software remotely from Desktop Central console? Regards, Marius
Automatic software package installation
Hi, I was wondering if it's possible with DesktopCentral to install software automatically. We configured in DesktopCentral that the DC agent is automatically installed when a new PC connects to the domain (SoM Policy). Is there a way to install software the exact same way? Like DC agents gets installed when the computer is added to the domain and the a package of standard software is automatically deployed to the new pc? Best regards, Daniel
How to deploy current versions of enfocus pit stop pro?
Hello, has anyone experiences in deploying current versions of enfocus pitstop pro? I google about this but found only old threads saying that I need to record a normal install first and provide that record-file to the "/s" switch of the setup when doing an unattended install. Is this still the case?
Laptops with Botlocker are hanging after ME DC Plus Agent reboots laptops after sw update
Hi, After we configured and launched DC Patch Management Module and started applying software updates on our Corp Computers, we discovered the problem with freeze of Laptops after being rebooted by DC Agent following installation of scheduled patches. All laptops have MS Bitlocker Enabled. Above problem does not apply to desktops that are rebooted by DC Agent without any problems. Details: after DC Agent sends laptop (WIN 10 Entpr LTSB) to reboot (after patch application), one of the following scenarios
Popup boxes with SelfService Portal after upgrade to 10.0.368
After upgrading to the latest version (10.0.368) our users are now getting 4 popup boxes when they open the SelfService portal. 1st box is a long Alpha Numeric string with an OK button 2nd box is "Zoho Corporation private Limited" with an Ok Button 3rd box is a repeat of the first 4th box is a repeat of the second After you click "ok" in the final box the Selfservice portal window does show up and is functional. The problem is our users think there's an issue and are all calling our service desk.
OS Deployment | Manual driver collection
Hi! I want to deploy a previously created image on different model laptop. For this purpose I created manual driver repository, downlad drivers from vendor official support web-page, extraxct and put them to shared folder. After "update driver repository" process those drivers appeared in "Discovered drivers" tab and avaiable to select. But i noticed that field "Computer manufacturer" and "Computer model" are empty. On training videos on youtube I saw that manually added drivers could be sorted by
Uninstall Dell SupportAssist from Desktop Central
Hello team. Do you have any instructions to silently uninstall the Dell SupportAssit application from Desktop Central? Regards, Rafael Vega.
Anyone else getting self service portal crashes on the client machines ? Seems to be a .NET error maybe related to .NET 4.8
Application: selfserviceportal.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.InvalidCastException at selfserviceportal.StatusToStyleConverter.Convert(System.Object[], System.Type, System.Object, System.Globalization.CultureInfo) at System.Windows.Data.MultiBindingExpression.TransferValue() at System.Windows.Data.MultiBindingExpression.Transfer() at System.Windows.Data.MultiBindingExpression.UpdateTarget(Boolean)
Script arguments removed from all scripts updating from 10.0.346 to 10.0.366
FYI This affected my office installs that included pre-deployment scripts that removed previous versions of office.. https://pitstop.manageengine.com/portal/community/topic/uninstall-office-2010-and-reinstall-office-365-on-a-network-using-desktop-central manually re-added my arguments in both repository and software packages. didn't have many scripts with arguments so this was remedied easily enough.
Uninstall Office 2010 and reinstall Office 365 on a network using desktop central
Does anyone have documentation on Uninstall Office 2010 and reinstall Office 365 on a network using desktop central Computers are Win 7 Pro Windows 10 Pro
Image Replication Failing
Hi All, I'm trying to get the remote site image replication working on our environment. I have the shared folder configured on the remote Windows 2012 R2 server that has the OD deployment components installed, but each time I try and run the image replication it comes up the the following error: Unable to replicate image to remote office - 404 - Not Found : The requested page could not be found When it initially tries to start the replication, it puts a file (ImageName.osdi) in the destination folder
Dell Command Update - Command line interface
Trying to utilize Dell command update's CLI using desktop central. For the most part, it works. But.. results vary and are very inconsistent https://www.dell.com/support/article/us/en/19/sln311129/dell-command-update?lang=en https://topics-cdn.dell.com/pdf/command-update-v24_users-guide_en-us.pdf Here is configuration that works for x64 systems. normally packages fail in desktop central all the time when adding the /reboot switch, hence the post deployment activity. But the dells won't reboot at
Inventory Regestry Key
I need to check if the VMWare Horizon Virtualization Pack for Skype for Business is deployed in our environment. To do this VMware wants you check for the following regkeys... To check if VMware Horizon Virtualization Pack for Skype for Business is installed on the virtual machine, check these registry keys: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Lync\VdiMediaProvider - GUID(REG_SZ) HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Lync\VdiMediaPro Is it possible to inventory for this
Microsoft announces End of support for Windows 7
With the saying 'Áll things must come to an end', Microsoft announces that it will not be supporting Windows 7 from Jan 14, 2020. Windows 7 is the second most popular Windows OS next to Windows 10 with over 34 percent market share of all devices worldwide. So, If you're running on Windows 7 currently, we highly recommend you to upgrade to Windows 10 at the earliest to continue receiving updates from Microsoft. To upgrade your endpoints in your enterprise to Windows 10 using Desktop Central, follow
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