Problems with MDM
Hi. I have setup MDM in my Endpoint Central. I've created a template for Android QR code enrollment and I can get an Android Tablet from factory reset to enrolled state. MDM is running in the background and the tablet is in 'sync' state. (Lenovo TAB M10,
OS detected incorrectly
Hi Folks We have several Windows Server 2025 Datacenter VMs. Some are being recognized as Windows Server Datacenter Edition (x64) and not as Windows Server 2025 Datacenter Edition (x64). Therefore, various Windows updates are not being rolled out to these
Decline option
Where did the "Decline Patch" button go?
Patch Report DB tables
Hello! I would like some help generating a monthly report to be processed in an external application. I need a listing containing the following information: Computer name, Domain, Operating system, Patch ID, Patch description, Severity, Deployed date,
PXE BOOT
Hi, am I right in thinking I should be able to test TFTP by using tftp -i "ip address" get EFI\Boot\bootx64.efi As I cannot get a response from it, it says connect request failed ?
How to remove computer from Desktop Central?
Whenever I go to remove a computer from the SOM, it displays the following: "The Agent will get uninstalled automatically during the subsequent refresh cycle". This is fine if the DC agent is installed but often in my situation the computer does not have
change status of software
How can the approve status of software be changed from Superseded to approved? We have an older version of some software that we want to install on an older system, and the superseded version is the last supported version that will run on that syste
Security Policies
Hello, I would like to understand how Security Policies work in Configurations. I configured a setting to block Regedit, but when I suspended the task and deleted it, the block remained on the endpoint. Do I need to reconfigure everything I block with
Inventory custom data
How I can use Desktop Central to collect custom inventory data from endpoints and create a reports based on this information? Eg. I want to check if custom registry key exists at endpoint and create a report based on this.
Prohibit Software Feature in Inventory Module
Hi Team, I would like to understand the “Prohibit Software” feature available in the Inventory module in more detail. Specifically, I’m looking for clarification on: How this feature can be effectively used in our environment The steps involved in configuring
Visual Studio update
I have a number of machines with visual studio installed, but EC doesnt detect that they need updates. has anyone got EC patching monthly Visual studio updates?
CUSTOM GROUP SHARING
Hi team, I have created some computer based custom groups as administrator and share them with scoped technicians. The technicians can see these custom groups but can't add any computers into them. Is there a way to allow them to add computers or this
Administrative Templates Configuration?
Hi all, can anyone please tell me whether this article is still up to date and that the Administrative Templates function is still available? https://www.manageengine.com/products/desktop-central/help/computer_configuration/gpo_configurations.html Thanks
Uninstall Metro Apps
Hi all, out of community search there where no results to how to uninstall metro apps with Desktop Central. Within Inventory / Software I am able to uninstall various kinds of Software. For msi even those I did not create a package within DC. I know there
Software Deployment 'Check File / Folder' Action
Hi, building various configurations and software deployments and hoping there is a way to reduce some of the load of our devices. Basically I believe that the check file / folder exists action is done after the software / package is downloaded. This seems
Endpoints vs Workstations
Hello, I want to ask the difference between a workstation and an endpoint, because when i am navigating the pricing for Endpoint Central, only the Endpoint Central UEM Edition has the pricing based on Workstations. Can you help me in defining what the
BROWSER HISTORY
is it any way to print the history of a browser of a pc user?
AGENT DLP
AGENT DLP HANDLER in task manager uses 87.5% cpu is that normal ? windows 10
AXIS Camera Station won't update
In Endpoint Central, I have an Automatic Patch Deployment (APD) task that is failing to update AXIS Camera Station. The APD task consistently fails with the error: “The wait operation timed out.” (See image below.) I’ve tried several troubleshooting steps
Bulk Updating
I have 620 systems that I need to update multiple fields on. Is there a way to use a CSV file to bulk update existing records? I see the option to select a few systems and hit bulk update, but in my case, I have a value that is different for each system
How can I stop Endpoint DLP and Endpoint Intelligence?
Hello, I'm using ManageEngine in a small environment (max. 20 Windows clients) for software distribution. With each update, more and more monitoring services and programs are added that I don't need in my environment. Unfortunately, I can't find a way
deploying company backgrounds for microsoft teams.
Hi, im trying to deploy some backgrounds to all users in all PCs with endpoint central. i create a configuration the destination folder is this $userappdata\AppData\Roaming\Microsoft\Teams\Backgrounds\Uploads i think the path is correct, but this is not
Mouse Jigglers
Is there any way to detect Mouse Jiggler applications from MEEC? I would like to know that screens will lock when the auditor selects a random PC screen to test screen our unattended screen policy when we next get audited. Examples, Move Mouse, Mouse
Detailed Configuration Report
Hi all, so in Reports, I can see a Configuration Report -> Report by Computer, which only shows the last applied config on a computer. I'd like to see all of the configs ever applied on all computers with detailed timestamps + status (yet to apply/success/fail/etc)
UserConfirmation greyed
Hello, I am the administrator of my UEM tenant, but I can no longer modify user confirmation for remote control. Before checking the permanent mode, it worked. Any ideas ? Thank you.
[Secure USB] Exclude devices
Hello, I would like to know what format of Vendor ID I should use in a Secure USB exclusion, whether I should use only the PID (Example: 17EF) or whether I should use “VID_17EF”. In addition, I would like to know how to remove an item from the list, as
Threats & Patches--> Patches--? Missing Systems
If i have 2 pc with same missing patch status how can i install the patch only to the one pc for testing without setting approve, for testing? thanks
Endpoint Central Threats&Patches Compliance Targets confusion
I have created a custom group (Admin-Custom Group) that uses "Matches OSType = 'Server'" to pick all servers from my inventory. This shows that it found all my 11 pilot servers. I then use this under Threats&Patches, Compliance, Map and Audit Targets
Automated patch deployment including superseded patches?
Hello, I am observing the above behavior that shows superseded patches like "2025-11 Cumulative Update for Windows 11 Version 24H2" being offered even though 2025-12 and 2026-01 are also offered in the very same APD, is there an explanation for this?
Endpoint Central 11.5.2600.16: A new Hydra?
After installing update 11.5.2600.16 (due to the DEX issue), Malware Protection cannot be properly disabled! This add-on also keeps reactivating itself, even without a server restart!
[Security Policies] Task Scheduler and Control Panel
Hello, I am testing the Security Policies configuration where I applied some blocks on my computer. The blocks I made are related to hiding some Control Panel applets and disabling Task Scheduler functions (such as creating or deleting tasks), however,
Asset Tag
In Inventory-->Computers, I can choose an Asset Tag column but I don't see anywhere in the computer inventory info where I can populate the asset tag with our custom asset tag numbers. How can I enter this data into equipment/computer records? Thank
mac studio sd card reader block
Can you tell me how to block the internal SD card reader on a Mac? Device Control doesn't work; it only blocks USB flash drives and external drives.
How can I report the missing patches on servers on a single screen?
Hello, I kindly request your support on how to create a report in which each server’s missing patches are displayed together on the same page. The goal is to have the report output list the server name (Computer Name) along with the missing patches (Missing
Is DEX an add-on or is it now part of Endpoint Central?
Hello, I would like to know if DEX is only available for a specific period or if it is now integrated into Endpoint Central?
Windows 11 24H2 upgrade to 25H2 using wsus
Hi Team, We have a requirement to upgrade windows 11 24H2 upgrade to 25H2. As per the solution provided by Manage engine, we need to send the Win11 25H2 ISO also with the patch. The total size of complete package will come around 6 GB. As per my customer
How to clear patches that display as "Update Not Applicable to the System"
I have over 180 computers that Endpoint Center claims is missing the "2025-10 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 24H2 for x64 (KB5066131)" patch, but when the installation of the patch is attempted, the machine
Ability to detect or discover agentless workstations.
Hello, I have ManageEngine UEM and I have a quick question. Is it possible to detect or discover workstations that do not have an agent installed on the network?
Cloud storage for upload file for personal package.
Hello, I need some information about deploying personal packages. Is network sharing required to install personal packages, or does the central endpoint include file uploads? If it is possible to upload personal packages, what is the procedure, and what
Firewall URLs to be open on the internal firewall
Hello, The following URLs not mentioned on the requirements pages https://www.manageengine.com/mobile-device-management/faq.html?archi#g1 https://support.google.com/work/android/answer/10513641?hl=en the enrollment of the device is blocked 34.212.92.172
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