Problems with MDM
Hi. I have setup MDM in my Endpoint Central. I've created a template for Android QR code enrollment and I can get an Android Tablet from factory reset to enrolled state. MDM is running in the background and the tablet is in 'sync' state. (Lenovo TAB M10,
OS detected incorrectly
Hi Folks We have several Windows Server 2025 Datacenter VMs. Some are being recognized as Windows Server Datacenter Edition (x64) and not as Windows Server 2025 Datacenter Edition (x64). Therefore, various Windows updates are not being rolled out to these
Decline option
Where did the "Decline Patch" button go?
Patch Report DB tables
Hello! I would like some help generating a monthly report to be processed in an external application. I need a listing containing the following information: Computer name, Domain, Operating system, Patch ID, Patch description, Severity, Deployed date,
Custom monthly Patch Report
Hello! I would like some help generating a monthly report to be processed in an external application. I need a listing containing the following information: Computer Name, Domain, Operating System, Patch ID, Patch Description, Severity, Deployed Date,
PXE BOOT
Hi, am I right in thinking I should be able to test TFTP by using tftp -i "ip address" get EFI\Boot\bootx64.efi As I cannot get a response from it, it says connect request failed ?
How to remove computer from Desktop Central?
Whenever I go to remove a computer from the SOM, it displays the following: "The Agent will get uninstalled automatically during the subsequent refresh cycle". This is fine if the DC agent is installed but often in my situation the computer does not have
reset agent id after drive swap
if i swap hard drives on 2 windows computers that already have endpoint central agents installed, is there a way to reset the client ID without reinstalling the software?
change status of software
How can the approve status of software be changed from Superseded to approved? We have an older version of some software that we want to install on an older system, and the superseded version is the last supported version that will run on that syste
Security Policies
Hello, I would like to understand how Security Policies work in Configurations. I configured a setting to block Regedit, but when I suspended the task and deleted it, the block remained on the endpoint. Do I need to reconfigure everything I block with
Inventory custom data
How I can use Desktop Central to collect custom inventory data from endpoints and create a reports based on this information? Eg. I want to check if custom registry key exists at endpoint and create a report based on this.
Prohibit Software Feature in Inventory Module
Hi Team, I would like to understand the “Prohibit Software” feature available in the Inventory module in more detail. Specifically, I’m looking for clarification on: How this feature can be effectively used in our environment The steps involved in configuring
Reporting on Secure Boot Certificate issue
Hello! We are working on meeting the June deadline for updating our clients to meet the 2023 certificate trust requirements. Are there anyone who has some inspiration for how you report this in a medium size company? I know we can fetch BIOS information
Visual Studio update
I have a number of machines with visual studio installed, but EC doesnt detect that they need updates. has anyone got EC patching monthly Visual studio updates?
CUSTOM GROUP SHARING
Hi team, I have created some computer based custom groups as administrator and share them with scoped technicians. The technicians can see these custom groups but can't add any computers into them. Is there a way to allow them to add computers or this
Administrative Templates Configuration?
Hi all, can anyone please tell me whether this article is still up to date and that the Administrative Templates function is still available? https://www.manageengine.com/products/desktop-central/help/computer_configuration/gpo_configurations.html Thanks
Uninstall Metro Apps
Hi all, out of community search there where no results to how to uninstall metro apps with Desktop Central. Within Inventory / Software I am able to uninstall various kinds of Software. For msi even those I did not create a package within DC. I know there
Software Deployment 'Check File / Folder' Action
Hi, building various configurations and software deployments and hoping there is a way to reduce some of the load of our devices. Basically I believe that the check file / folder exists action is done after the software / package is downloaded. This seems
Reboot after 30+ days uptime
Hi ALL We have many laptops with uptime 30+ days (some devices have 100+ days) How i can (via DC) show notification to logged user about reboot needed. If user postpone this action more 3 times - run force reboot )
Endpoints vs Workstations
Hello, I want to ask the difference between a workstation and an endpoint, because when i am navigating the pricing for Endpoint Central, only the Endpoint Central UEM Edition has the pricing based on Workstations. Can you help me in defining what the
BROWSER HISTORY
is it any way to print the history of a browser of a pc user?
AGENT DLP
AGENT DLP HANDLER in task manager uses 87.5% cpu is that normal ? windows 10
AXIS Camera Station won't update
In Endpoint Central, I have an Automatic Patch Deployment (APD) task that is failing to update AXIS Camera Station. The APD task consistently fails with the error: “The wait operation timed out.” (See image below.) I’ve tried several troubleshooting steps
endpoint central system tray icon
not showing and when show up i click and nothing happens
Bulk Updating
I have 620 systems that I need to update multiple fields on. Is there a way to use a CSV file to bulk update existing records? I see the option to select a few systems and hit bulk update, but in my case, I have a value that is different for each system
How can I stop Endpoint DLP and Endpoint Intelligence?
Hello, I'm using ManageEngine in a small environment (max. 20 Windows clients) for software distribution. With each update, more and more monitoring services and programs are added that I don't need in my environment. Unfortunately, I can't find a way
deploying company backgrounds for microsoft teams.
Hi, im trying to deploy some backgrounds to all users in all PCs with endpoint central. i create a configuration the destination folder is this $userappdata\AppData\Roaming\Microsoft\Teams\Backgrounds\Uploads i think the path is correct, but this is not
Mouse Jigglers
Is there any way to detect Mouse Jiggler applications from MEEC? I would like to know that screens will lock when the auditor selects a random PC screen to test screen our unattended screen policy when we next get audited. Examples, Move Mouse, Mouse
Enforce SAML Logon
Hi, I recently enable SAML via ADSelfService Plus which works as expected. However I need to enforce this across all our technicians but I can't find an option anywhere to do so. I've done it in Password Manager, ADAudit and ADManager and there's always
Detailed Configuration Report
Hi all, so in Reports, I can see a Configuration Report -> Report by Computer, which only shows the last applied config on a computer. I'd like to see all of the configs ever applied on all computers with detailed timestamps + status (yet to apply/success/fail/etc)
How to collect per-user certificates in ManageEngine Endpoint Central?
Hi all, I need to get an overview of certificates per user from their personal certificate store (CurrentUser\My) in ManageEngine Endpoint Central. Devices are single-user, and I want the certificates visible in reports, ideally including expiration dates.
UserConfirmation greyed
Hello, I am the administrator of my UEM tenant, but I can no longer modify user confirmation for remote control. Before checking the permanent mode, it worked. Any ideas ? Thank you.
MacOS Agent version
When is the macOS agent updating to Apple Silicon? MacOS 27 will retire Rosetta and Intel-version will stop working.
web activity report last time of visit
hello team, web activity report for a pc is not much helpful, i need the first time visited to see how long a user stayed on the website instead of last time visited, is there any option to add first time of visit instead of the last ?
Need older installer for 115260011
Hi, We had a server failure and I need the installer for 115260011 to do a restore. Where can I find the older installers? Thanks, Matt
[Secure USB] Exclude devices
Hello, I would like to know what format of Vendor ID I should use in a Secure USB exclusion, whether I should use only the PID (Example: 17EF) or whether I should use “VID_17EF”. In addition, I would like to know how to remove an item from the list, as
Threats & Patches--> Patches--? Missing Systems
If i have 2 pc with same missing patch status how can i install the patch only to the one pc for testing without setting approve, for testing? thanks
Endpoint Central Threats&Patches Compliance Targets confusion
I have created a custom group (Admin-Custom Group) that uses "Matches OSType = 'Server'" to pick all servers from my inventory. This shows that it found all my 11 pilot servers. I then use this under Threats&Patches, Compliance, Map and Audit Targets
Automated patch deployment including superseded patches?
Hello, I am observing the above behavior that shows superseded patches like "2025-11 Cumulative Update for Windows 11 Version 24H2" being offered even though 2025-12 and 2026-01 are also offered in the very same APD, is there an explanation for this?
Endpoint Central 11.5.2600.16: A new Hydra?
After installing update 11.5.2600.16 (due to the DEX issue), Malware Protection cannot be properly disabled! This add-on also keeps reactivating itself, even without a server restart!
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