Mozilla fixes a critical vulnerability in Firefox 84.0.2 and Firefox ESR 78.6.1
Hello everyone, Mozilla has fixed a critical security vulnerability in Firefox 84.0.2 and Firefox ESR 78.6.1. The details of the vulnerability are as follows: CVE ID Vulnerability Severity CVE-2020-16044 Use-after-free write when handling a malicious
Not all asset data is transferred to ServiceDesk Plus
Hi, We have Desktop Central Enterprise and ServiceDesk Plus Enterprise running and they are integrated, which is working fine. The integrated is however not optimal since not all metadata is transferred or mapped correctly. "Computer Type" is fx not transferred
Update To Catalina
I am trying to use a script that should update mac computers to Catalina. However i am getting an error message. I have done everything that article describes, but still no luck. ./Install macOS Catalina.app/Contents/Resources/startosinstall executable
Search in Domains / organizational units (OU) to be synchronized not working proberly
you can search for complete domains or ous which are synchronized but you cannot search for a domain where single ous are synchronized
Can we move the install files from C:\Windows\Temp?
We have a bunch of machines that are failing to upgrade the DC client, uninstall or allow us to run a repair from Programs & Features due to the installers being located in the above directory. Most of our end users do not have access to this location.
SSL Anonymous Cipher Suites Supported on MEDC Server TCP Port 8031 (File Transfer)
Hi Folks, Throwing this out to the Community and Support in case they have resolved this already. Tenable.sc external IP scan of a current MEDC Server (version 10.0.632) is showing the above issue, albeit of low severity. I have been tasked with resolving
add sebsite to link in self service portal logo
add this feature in self service portal like in rebrand settings for webserver
edit publication url of desktopcentral reports
can i edit this url if so where can i find the setting to do so
automatic packet update (delete old version of package)
how can i configure that when a packet is updated the old version of the packet is not only automatically replaced in the self service portal but also the old version of the packet is deleted?
Secure Gateway Server - New security hotfix available
Hello there, Desktop Central's security component, Secure Gateway Server is now updated with issue fixes and enhancements. Download the latest Secure Gateway Server build from the below-given URL. https://www.manageengine.com/products/desktop-central/forwarding-server-download.html
Agent Update
"agent needs to be updated, uninstall it and install it again" perform this operation automatically as soon as the message appears occurs when switching from e.g. patchmanager agent to dekstopcentral agent
Termination of patch database sync for versions lesser than 10.0.392 in Desktop Central
Hello Everyone, This is to announce that we have planned to terminate the patch database sync for Desktop Central versions lesser than 10.0.392 by end of March 2021. That being said patch updates will not be continued for versions less than 10.0.392 in
ME DESKTOP CENTRAL MSP-Distributed Server not working properly
Dear Community Team, I have Query on Distribution Server and Remote office Setup using ME Distribution Server. I am not sure who can give me the correct answer since this is very urgent and team is very slow in response. We have remote office setup with
Security vulnerabilities fixed in Firefox 84, Firefox ESR 78.6 and Thunderbird 78.6
Hello All, Mozilla has released security advisories for Firefox 84, Firefox ESR 78.6, Thunderbird 78.6. A series of security vulnerabilities were fixed in this update. Find the details for the same below. CVE ID Description Impact CVE-2020-16042 Operations
Deploying office 2019
Hi, We want to install the Office 2019 from the manageengine version 10.0.470 We did follow this https://www.manageengine.com/products/desktop-central/deploy-ms-office-2019-how-to.html On a server we create a shared folder and put the setup.exe and Config.xml
Solved:moving patch store location
Hi, We want to move the Patch store location from the C drvie of the ManageEngine server to a different server in the the same domain. We have version 10.0.470 Does the steps in this document will work for desktop central as well? https://www.manageengine.com/patch-management/how-to/how-to-migrate-the-patch-store.html
Problem while generating patch scan data.
Hello, First time poster. :) As of the 10th of Dec all of my agents are now reporting "Problem while generating patch scan data." I have tried manual scans from the console and from the client. Reinstall of the client did not work, rebooted the clients
Setting Permission on Registry
I need to set the permissions on a Registry Key after software installation. Any Ideas
Desktop Central agent service problem
after installing agent the service "ManageEngine Desktop Central - Agent" is not appear in windows services. we had patch manger plus recently and we decided to use desktop central i removed patch manger plus agent then installed ManageEngine Desktop
No sound in remote access
Remote Access does not play sound from the client computer. This is a basic and essential function for the Technical Support team, to be able to solve problems in audio players, browsers, etc.
Windows Server 2016 flash Removal
Testing the Windows Server 2016 Flash Removal patch 108461 and I get result -2145124329 on all 5 test Windows 2016 datacenter servers. Go to https://www.catalog.update.microsoft.com/search.aspx?q=4577586 download the 2016 patch named windows10.0-kb4577586-x64_809b9640d04c5af4c7e78499052abaa936cb670a.msu
API SOM COMPUTERs
When i query the SOM computers module through the API it only returns 25 results. how do i return all of the computers?
Qualys Agent Mac Install
Hello, Has anyone successfully deployed Qualys Cloud Agent for Mac with ME? What are the steps do do that?
unable to install Windows 10 H2 feature pack
Hi, We are trying to nstall the Windows 10 H2 feature pack on our Windows 10 machines with patch managment. Did download the Win10_20H2_v2_Dutch_x64.iso file and put it in the patch store and then try to install it on one of the Windows 10 PC that shows
December 2020 Patch Tuesday Updates
Hello Everyone, Below is the breakdown of updates released this Patch Tuesday. New Security Bulletins : 2020-12 Security Only Quality Update for Windows Server 2008 Systems (KB4592504) (ESU) 2020-12 Security Only Quality Update for Windows 7 and Windows
Security vulnerabilities fixed in Microsoft Edge for Chromium
Hello everyone, Microsoft Edge for Chromium has been updated to version 87.0.664.57. This update fixes some high severity security vulnerabilities, the details of which are as follows: CVE ID Vulnerability Severity CVE-2020-16037 Use after free
Configuration has not been replicated to the Distribution Server. Verify the Replication Policy
The Install configuration was created already for more than 8 hours and I know my replication is set 24/7. But this error keeps on giving me headache. I reboot already the target device, verified the services are running on the DS and its configuration,
Remote controll - conenction problem
Hi there, i would like to ask if you have an experience with problem like this : I stopped be able to connect to all computers and when open new web browser windows i'm getting this error. Im prety sure that this port is opened and telnet is working
MDM: IOS Updates crashes iPad's/iPhone's for multiple versions
Subject : MDM: IOS Updates crashes iPad's/iPhone's for multiple versions Desktop Central Version - 10.0.582 We have iPads and iPhones on version ranging from IOS 12.x - 14.x that are managed via MDM that lock up (Crash/Brick) when the OTA (Over the Air)
Windows Defender Update - Windows 10 20H2
Since upgrading Clients to Windows 10 20H2, deployments of Windows Defender Definition Updates fail. The patch does not fit to the selected client. German error message: "Diese Version eignet sich nicht für dieses Ziel" Client: Windows 10 Pro Build
Software Installed Report in the last 24 hours
Is it possible to schedule a report of software changes or installs that happened in the last 24 hours (the recently installed software for 5 days is too long) and have these emailed every day in Desktop Central? We want to use this for part of our Change Management or is there a better way to report on changes made to our systems?
Security vulnerabilities fixed in Chrome with the stable channel 87.0.4280.88 update
Hello everyone, Google has updated the stable channel for Chrome to 87.0.4280.88 for Windows, Mac and Linux. This update fixes some high severity security vulnerabilities, the details of which are as follows: CVE ID Vulnerability Severity CVE-2020-16037
installing Patchs
Hi Is it possible to install Windows 10 updates from WAN on the laptops that have remote agents? beacuse of the Covid-19 many of the users are working from home for sometimes now and thier laptops need to be updated. Before the Covid-19 laptops get thier
How to get S.M.A.R.T. status?
Is there any way to get S.M.A.R.T. status for hard disks out of Desktop Central? i'm stumped!
Reboot option missing on Patch Management
In DC Patch Management there used to be an option to reboot a PC from the execution status screen after patching if it needed it. That option seems to no longer exist and you have to go back to the tools menu and find the PC to reboot. Is this by design
Directly read the database
Hi, Is there any guidance to reading the database directly for custom reports? Is it supported/allowed? As an example, this is what I'm doing with SCCM: Thanks
Desktop Central and Dynamic Configuration (Computer membership)
We have a configuration to make registry setting changes (Direct download of patches and WSUS changes). We have this set to a Target group of an OU (Our top level) and once saved it says it will deploy to 2075 machines. What happens in a week or so
Mac agent security
I installed the agent on a brand new Macbook (Catalina) this morning and got a security error which I had to ignore in System Preferences. Unfortunately I didn't get the full text but it did advise that the software developer needed to update the software.
Black screen when starting application "as Admin" during Remote Connection
Hello, The problem mentioned in the title occurs occasionaly. When trying to install a program "as Admin" the user as well as me (the admin) sees only black screen and nothing happens. To go back I need to make ctrl+alt+del and it goes back to where
Desktop Central License
We have failover setup. We have imported the license to one server and did not get replicated to second server. Therefore, the second server stopped. We need a remote session to fix this. We had a similar issue before. Please schedule a session on Wednesday
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