Desktop Central Patch Deployment issue
Partch ID 500100, 30716 Are falsely being seen as a missed patch to machines that don't have sql 2014 of any variety installed , anyone else seeing this? This is even after running another DB update this morning. Running Build 10.1.2137.15
Integrate Desktop Central and Helpdesk plus (SaaS)
I have both Desktop Central and Helpdesk plus in SaaS form, is there a way to get the two integrated so that workstation from one system can import in to another? Thanks,
having difficulties in remote assistance to agents ( Computer)
Dear Team I'm new to Desktop Central, I have no issues with deploying patches for the agents. I'm trying to use remote assistance to agent ( Computer ) via Remote control, a windows pop out , failed to load. with the Error message "websocket connection
Modify Users Mailadress: JSON Error
DesktopCentral: OnPremise, latest Version, latest Patch Hi all, I try to edit Users mailadress, but after "save" I retrieve this Error "org.json.JSONArray.toList()Ljava/util/List" Any Ideas whats wrong here?
New critical bug with last update 10.1.2138.13
Hi, Like usual, new update fix things, and brings new bugs... But that new one is very critical ! Indeed since that last update released this week, we can no more perform remote assistance on already opened user sessions ! We can start a remote control
uninstall error Cannot remove InfoPath 2013
I am unable to remove InfoPath 2013 using the setup.exe /uninstall INFOPATHR /config "SilentUninstallConfig.xml" The progress states its uninstalling but stays in Progress for hours. Then it will error out with the message "Either you havent provided
Deploy Software on Organizational Unit - New Computers not automaticly added
Hi, when we deploy a Software/Configuration based on an OU it's working fine. But we have the Problem when new computers are added to the OU the deployment is not updated. Example: Software x will deployed on OU "Test" In Test is 1 Computer Software will
Manage on-going Process does not work
Hi, Software will be deployed althrough i configured a "manage on-going process" in the pre-deployment setting. In my test case i have installed Notepad++ Version 7.x and create a deployment of Version 8.4 with the pre-deployment setting "Wait for OUTLOOK
Updated MEDC from 10.1.0-SP2138.11 to 10.1.0-SP2138.13, unable to log on.
Invalid Username/Password. Tried stopping service and uninstalling update from updatemanager.bat, no effect. Unable to log on from a domain account but Local Logon works. Is there a an issue or has something changed?
dcpatchscan high CPU load
On some of our older pcs in my company we have detected that everytime dcpatchscan is running we have a very high CPU load 50%-80%. Is there a way to lower the scan rate? So that it runs once a day? I couldn't find an option to schedule the patch scan
Patch Tuesday May 2022 - Supported updates
Hello everyone, Here is the list of updates supported in this month's Patch Tuesday release. New Security Bulletins : 2022-05 Security Only Quality Update for Windows Server 2008 (KB5014006) (ESU) (CVE-2022-26925) 2022-05 Security Only Quality Update
Add all versions to Prohibited Software list
Is it possible to add all versions of an application to the Prohibited Software list, including any future versions? I can see a post from 2016 which said this was in development, but I can't see a way to do it so I'm not sure if it was ever impleme
Secure Gateway Server and Server 2022
Hi, Is Secure Gateway Server supported on Windows Server 2022? Regards, Nathan
PDF documentation
Hello - where can I find PDF documentation for the administration of Desktop Central? every vendor out there provides a PDF version of the administration guide but I do not see one in your case. Let me know. Thanks
[Free webinar] How to measure the ROI of IT operations
Hello folks, We're happy to bring you our latest webinar on measuring the ROI of IT operations. Date and time: June 2, 2022 2pm AEST | 10am GMT | 10am PST Why attend this webinar? IT is the cornerstone of an organization. IT helps keep business services
Is there any integration/plugin for Desktop Central and EventLog Analyzer?
I'm looking at EventLog Analyzer as an SIEM solution but it looks like it has it's own web admin/console. I would love it if Desktop Central could be my "single pane of glass" for monitoring our workstations for alerts. Is there any integration or plugin
RingCentral App Update - Not available in Patch Management
Hi all, We're looking to update the new RingCentral app from DesktopCentral but the updates aren't showing up in our Patch Management console. See the update notification from RC: The patches that are available:
Database Backups Failing
Good Morning, I just migrated Desktop Central to a new Windows 2019 Server. The move was successful and I didn't have any issues. Now I am receiving an email Alert about the Database Backup Failed. The Scheduled backup of Desktop Central has failed. Reason
Please update to the latest build of Secure Gateway Server!
Hello everyone, We have updated Desktop Central's Secure Gateway Server with a few enhancements and a bug fix. Please download the latest Secure Gateway Server here. You can find out more about the bug fixes released in the build update (90095) on this
Mozilla fixes several high severity vulnerabilities in Firefox 100 and Firefox ESR 91.9
Hey everyone, Mozilla has released fixes for several high-severity vulnerabilities in Firefox 100 and Firefox ESR 91.9. The details of the vulnerabilities fixed can be found below: CVE ID Description Severity CVE-2022-29914 (Firefox and Firefox ESR)
Google fixes several high severity vulnerabilities in its Chrome 101.0.4951.41 Stable Channel update
Hello everyone, Chrome stable channel has been updated to 101.0.4951.41 for Windows, Mac, and Linux. This update comes with 30 security fixes. The details of the vulnerability fixed are mentioned below: CVE ID Vulnerability Severity CVE-2022-1477 Use
Is there a way to lock out Remote users when Terminated?
a vast majority of our company has gone remote. We need to be able to Lock them out of their computers upon termination, remotely. Was try this with a script, but getting false positives.
What's the best way to keep a script/configuration always running?
I have a configuration that uninstalls a piece of software. What i am looking to do is to get it to where any computer that connects to the domain, it will run this configuration. We have already run it against 90% of our domain. But we know certain locations
End of Support for OS X Mavericks (version 10.9) and OS X Yosemite (version 10.10)
Hey everyone, As you might already know, Apple stopped supporting OS X Mavericks (version 10.9) and OS X Yosemite (version 10.10) in 2016 and 2017 respectively. Hence, they no longer provide any security patches/updates for the same. However, ManageEngine
Dynamic Groups for Device Control
Am I able to use Dynamic Groups in the Device Control of DC ? It looks like only Static Groups are available
Microsoft Edge for Business
i, I have a problem with Microsoft Edge for Business in the Automate Patch Deployment - Patch Management, this product is not appear for deploy.
need the Desktop Central 10.1.2138.11 setup file
Hello. I urgently need the Desktop Central 10.1.2138.11 setup file. He retrieves the database and it turns out that the version on the site is newer. I tried to downgrade but it won't work - "Your current Build is 10.1.2213.2, so it cannot be upgraded
Dodgy Landing Page On Logon - 10.1.2138.11
After updating to Desktop Central 10.1.2138.11 on the first logon of the day the landing page is rather odd. After a second logon everything is back to normal.
Desktop Central cannot start after update from 10.1.2137.11 to 10.1.2137.15
Dear Sir/Madam, I upgraded Desktop Central server from 10.1.2137.11 to 10.1.2137.15. After upgraded, I couldn't start services. Please guide to rollback to previous version. Thanks.
Cetificate error
Good day. I need help please, I am getting the error below when I try to import the new certificate: certifcate:
Report Request
Hello; Since I do not know how to create a query, I will request a report from you. For Test And Approve devices: Computer name - Domain - Operating System - Patch ID - Deployment Status - Deployed Date - Remarks I know there is Deployment Summary Detailed
Browser Config's for Microsoft Chronium based Edge
Has anybody been able to get Browser Config's working for Chronium based Edge?
Distribution Server re-replicating every job
Can someone point me in the right direction on what i'm doing wrong? I have configured a job to deploy O365 local to the machines in our environment. The job will then replicate to the Remote Office Distribution Server correctly, and then deploy to
All distribution server replication in warning since last update
Hi, I have noticed since the installation of the last version of DesktopCentral last week that all my distribution server are in warning about replication summary. I have the orange circle saying "replication cycle finished with some failures". If I go
Problem with Patch managemrnt in Dekstop Central
Hi, I've installed a Desktop Central Server in a closed network without internet. I followed the steps regarding "Patch Management for closed network". I downloaded the zip file and downloaded the vulnerability database using the following command. patchsync.bat
OOps Something went wrong
I want to add a emai adress to the admin user account. Everytime i try this i get the Error need this to activate 2FA. any suggestions?
Desktop Central finds a new name!
Hello everyone! Good day! We are here with an exciting announcement! This May 2022, we are rebranding Desktop Central to Endpoint Central. This applies to our cloud and MSP offerings. Why this change? In 2005, Desktop Central debuted as a Client
The automatic deployment package for Zoho Cliq is bad
I was recently doing a trial for Zoho Cliq (since we already use MEDC!) and wanted to push the Cliq client to a few workstations to test with. When creating the package MEDC shows Zoho Cliq 1.5.0 as an option and offers to auto-configure the package.
Importing Remote Office csv failing
Using the information from desktop central, the csv file is formatted as such. However, when i get to import the csv file it errors out with this: REMOTE_OFFICE_NAME,HAS_DS,DS_DOMAIN_NAME,DS_NAME,DS_IP,DS_DNS_NAME,DS_PORT,DS_HTTPS_PORT,REPLICATION_POLICY_NAME,PROTOCOL,HAS_PROXY,PROXY_SERVER,PROXY_PORT,PROXY_USER,PROXY_PASSWORD,COMPRESSION_TYPE,COLORQUALITY_TYPE,COMPUTERS ,,,,,,,,,,,,,,,,, - Header name(s) " REMOTE_OFFICE_NAME " are not allowed Instructions to be noted to prevent errors while importing
SDP needs its own asset management agent and not an integration with DC
I would like to urge ManageEngine to go back to putting the asset management/scanning feature back into the SDP product in a near future release, rather than using a completely separate product to implement the functionality. Or at the very least, merge
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