All Customers of Endpoint central.
Have you run into a situation like "you have to create a package for the service portal but when the package is requested through the self-service portal ..after installation of the software it forces restarts the system.
Note: Force restart is something we cannot control. this happens in many cases when you upgrade some software they sometimes force you to restart. This is one such software.
I don't want my end users to get mad about not having a notification before it forces restart abnormally and they lose all their work that is not saved.
I tried the command line to prompt the end user with a message "but that didn't work ". The ManageEngine support team is looking into it.
I am surprised that there is no feature available in the tool that can be used to send a notification for self-service portal packages. " of course Manageengine support team will submit a feature request to their engineering and there will not be an ETA " priority based on the no of customers needing it.
I wonder how other customers are able to handle this. without such notification. probably handle through your own scripts?