Problem with Custom Reports in DC 8
I have several customs reports created with SQL. Last week I upgraded to version DC8 Now I want to modify a custom report, but I get error with any browser. No solution? Regards.
User Credential not Specified alert
Been using DC for a couple months now without issue, but this morning I have an alert in the Scope of Management section that reads: User Credential not Specified You need to specify an User Credential to run the Desktop Central Service in Microsoft Windows Server 2008 R2 Standard computer. Specify a credential and restart the Desktop Central Server to proceed further. Learn More No idea why I am gettnig this. The service already has my user credentials . My username was previously set to: chawkins-admin@mylocaldoman.ad,
Package creation doesn't finish
I'm testing Desktop Central 8 in our organization. Yesterday I was trying to deploy some software from the available templates. I choose to bulk create Adobe flash media, Adobe reader 10, Ms Security Essentials, and some other... The flash media packages were created with no problem, but the adobe reader 10 package creation is "in progress" form more them 12 hours! I tried to download the file from the link that is provided in the package description and it downloaded with no problem... What can
Dell Warranty status not updating correctly
Hi, I am currently running DC8 ans while most of the warranty details have been scanned correctly, there are some which are currently showing as expired even though they have been purchased this tear. When I look at the machine info it shows the correct purchase date but the expiry date is the same date. When I then perform a scan for the information it used to bring up a dialog box saying the details supplied were incorrect and when I clicked on the tag link it took me to the Dell warranty page
ask from New version 8.014
I've seen in the new features: "Option to automatically remove computers that do not contact the Desktop Central Server for specified number of days has been included" I have installed the new version, but i dont find it. Can you help me , thanks .
How to import Desktop Central 7 backup to new version 8
I am upgrading Desktop Central 7 to 8. But after new installation of Desktop Central 8. I am Getting Error when trying to restore backup in desktop Central 8 Error : "Invalid backup format" If you have any suggestion please let me know.
Shutdown Computers tool
Hi, I tried to use this software tool to replace our current limited solution, however during testing I couldn't get the app to find the computer. The app wants me to enter a domain address, but there is no such environment here, only workgroups and even putting the work group name didn't let the software find the computer. Is there anyway to use his tool to shut down computers that aren't on domains? Thanks
[Solved ]Problems with wake on lan after patch 014
Hello, after installing the 014 patch the wol function don't work anymore. Restore to the build 80000 everything is fine. Is there a known issue, or something new to configure? [UPDATE!] With the latest Patch 018 the WOL-function is still working again . Greetings Ulrich
Clen unistall desktop central agent
How to unistall a client agent of dektop central, i have enable un agent setting uninstall from control panel, but it dosn´t work, do you have any utility for this
Wake on LAN
Did the Wake on LAN will work in the same IPs segmenet with the Desktop Central server install? Can the Wake on Lan work on others IPs segment and all segment can reach each other(ping)?
Office 2010 Installation Times Out
I followed the video posted on the ME website concerning the non-network share installation of Office 2010 (http) and the installation is timing out. I verified the download files are available. I verified the 7za.exe process is running after the initial configuration executes, but nothing happens. I extracted the 7z file with the same command used in Desktop Central and it unzips without error. Need help! Thanks.
Exclue a patch for a single workstations
Is there a way to exlucde a patch for a single workstation on desktop central? Because if I try to exclude it, it will be excluded to all the managed computers. Thanks
Desktop Central Integrated to Service Desk
Hi, Desktop Central 8 and SDP up to date version I am using "Send request button" is not working, I followed your kb and topics to configure SDP integrated to Desktop Central Can you help ? Regards,
Apache 2.2.22 Update time frame
Hello, First, wanted to say I love your product and many of the new enhancements you have made over the past several months. Could you please give me a time frame as to when you will be upgrading Apache to version 2.2.22? I am required to update it per my networks policy and need to give them a rough time frame so they do not cut off my network access. Thanks! Gary
Show Disk Space in MB instead of GB
Good Morning, I'm trying to schedule a report of disk space for a set of systems in Desktop Central, but there is only an option to show free disk space in gigabytes. I am looking to get a little more detailed than this and would like to view this down to the megabyte. Is there a way to get "free megabytes" vs. "free gigabytes"? Thanks! -Tim
Patch reporting - Available Options
Is there a report to show: *Show Patches Deployed *Status (complete / failed / working) *Machine Name *Choose a Date Range This would be used as part of our audit to show what was deployed, when, and to which machines.
Local Group Membership
I ran the Local Group Members report on the local Administrators group under Inventory reports and it only shows users, but no groups that are nested in this group. How do I get a full listing of users and groups located in local Administrators group on my workstations?
Removal of prohibited software
Hi, Why can not all prohibited software be uninstalled automatically? Google Toolbar version 1 can but 7.1.2003.1856 and later versions can't. We're also finding that later versions can not be uninstalled automatically. Any ideas? Thanks, Matt
Windows update does not match vs Desktop Central Patch Management
Why could be the reason that sometimes Windows Update show some pending patches but Desktop Central tells me there is nothing to update? Thanks Sergio
DC agent apply configurations once connected to internet
DC agents check for new policies and configurations every 90 minutes. We have external users who are not immediately connected to the internet when they logon to their PC's (they use wireless cards). This delays receiving configurations for 90+ minutes. Sometimes, they're not online for 90 minutes and don't get the configuration for days. Can the agent be setup to detect an internet connection (query the DC server every 5 minutes or so) and apply configurations as soon as it can contact the server?
Software Repository
Hello, Is it possible to use more than one Network Share when configuring the software repository?
Pushing Firefox with default homepage
I see that under Configurations -> User Configurations -> IE, you can set it to push a default homepage down to all machines. I would like to know if there is a way to do this with Firefox.
Need help deploying Kaspersky AV
We are switching from Microsoft Forefront to Kaspersky for our company Antivirus solution. I need assistance with getting it to deploy from Desktop Central I can deploy it to our systems internally with the Kaspersky server. When I try to do a deployment from Desktop Central, it seems to get stuck. it either a) starts the install - the install completes and prompts for a reboot - then after it reboots it starts all over from the beginning - and the Desktop Central server says it is retrying. b) it
Migrate to Sql Server 2008
I was told that there is a document to indicate how to migrate from mysql to SQL Server 2008. Please let me know where I can find this. Thanks
After upgrade to DC8 lost all packages
After we upgraded to desktop central 8 all the custom packages we had are now gone, I made a back up of the program files desktop central directory but i don't know how to import all the packages to the new version. could someone please assist me with the issue. Thank You,
View under All Configurations
Under All Configurations the Global and My Views isn't working properly. The program keeps defaulting to an odd view that displays three configurations. If I select the already bullet filled Global View it will display the rest of the configurations but will not stay in this view over any period of refresh cycles.
Marking patches.
How does setting Approve, Decline, Or unapprove affect patching. I know approve and unapprove will cause a patch to be installed or not installed during patch automation, but what does decline do, and how will it affect patching?
Patch download failure; Access is denied
Hello, I have version 8 installed and a direct connection to the internet. Whenever I try to install a patch to any system the download fails and I get an access is denied. I open the logs and use the URL to the patches directly and I can download them. The patches themselves are being stored on a full control shared directory on my network. In the past some patches downloaded fine while others didn't. Now I can't seem to get any patch to install. The error message seems to indicate that access is
How to export report with diagram pie or bar graph
Hi.. I`m user Desktop Central, i want to ask can desktop central generate report with diagram. for example i generate inventory report -> Computers by OS it`s show the report diagram and text, but after export to pdf or csv is only show the text file. How to make the diagram include in the report that i generate? thanks
Location of files
Could you please tell me where on the desktop central server directory the custom packages are stored? i'm trying to restore from a backup but I don't know where they are stored.
CPU Usage at 100%
I was wondering if anyone else has seen this yet. I just upgraded to Desktop Central 8 and my existing sites work prefect but I setup a new remote site and anytime the agent gets installed, all the computers peg the processor at 100% usage. Services like DCSWMeter DCCONFIG DCONDemand all eat up processor until it hits 100%. Has anyone seen this yet?
Desktop Central / Questions / Pst folder check / licens follow-up / usb security settings
Hi, I want to know Desktop Central can do below questions ? -Enduser pst folder check (pst folder size threshold limit exceeded) -Can I follow to license of my assets with license number, Can you just quick answer, how ? -Enduser can read usb memory sticks but cannot write, Is it possible ?
How to cancel a deployed configuration?
I set a user configuration (message box). After a while, I tested and it worked fine. Then, I deleted the configuration and it still appearing in the client computer. Why is this happening? How can I cancel it?
Unknown Error. Code : -2145124329
Hi We are getting the above error on one of our WIndows 7 x64 machines when we scan it. It is showing as having 35 updates waiting and failing as the PC needs a reboot. The PC has been rebooted and there are no updates waiting for it. Does anyone know what is causing this? We are using Desktop Central 8.0.0 (80000). Thanks.
Revert back to mysql - Desktop Central 8
Hi, I would like to go back from MSSQL to MySQL. Is it possible? I used the changedb script but I don't know the parameters or how to start mysql manually. Could you help me? Thanks.
Desktop Central Question
My question is would the desktop central software be ideal for a computer repair service company to better help serve there customers remotely? I ask this because most home users will have a dynamic ip address that changes from day to day. Will that effect the communication between the clients computer and the server?
Desktop Central running as a service
We are having some issues with our DC 8000 crashing on Windows 7x64 SP1 workstations. I was doing some investigation and I noticed the service parameters are a bit strange: Specifically, under recovery it reads like so: Run Program Program: C:\Program Command Line Parameters: File\DesktopCentral_Agent\bin\dcstatusutil.exe AgentServices Is this correct? Thanks Charles
Desktop Central 8 with MS SQL Support Released
We are pleased to announce the general availability of Desktop Central 8. There are two major enhancements in this release: Support for MS SQL Server: Desktop Central 8 supports using MS SQL server as the back end database for storing the configuration and data. While the customers can make use of their expertise in managing the SQL server, enhance their reporting capabilities by integrating with custom reporting tools and make use of its built-in backup policies, they can also expect an improved
Generating patch report
I want to create a report for all the machines that I patched during a maintenance window. Apparently, there is a report for healthy, vulnerable, and highly vulnerable machines, but that does not help me with auditing of the machines that were just patched, and showing the recent patches over a certain date range on a certain subset of machines. Can Desktop Central do this, because I did not see anyone post a question on how to generate these reports, and I did not see it when going through all
Desktop central - Update manager
I try to update the Desktop central hotfix using updatemanager.bat ......but only command prompt is running and close...without the new update screen window comeout....previuosly i update without any issue.... any ideahow to resolve it.
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