Desktop central - faulting application - dcuninstallsw.exe
Hi I've raised a support call but haven't heard a thing from support, so I thought I'd try here. All the server and workstations that have the DTC agent install keep having the error below appearing repeatedly in the eventlogs (apps). Faulting application name: dcuninstallsw.exe, version: 8.0.0.1, time stamp: 0x543bb769 Faulting module name: dcuninstallsw.exe, version: 8.0.0.1, time stamp: 0x543bb769 Exception code: 0xc0000005 Fault offset: 0x00009a4d Faulting process id: 0x2e70 Faulting application
Report of PCs that are not having Antivirus installed
Hello, I need to generate a report for PCs that are not having Antivirus Installed. I already tried custom report but it did not work. Thanks in advance for the help.
Windows Notification Service (WNS) is not Reachable
We are seeing the error message below in Desktop Central under MDM / Enrollment. Anyone know what this is? Did not see this before today. Maybe a port that needs to be opened? Windows Notification Service(WNS) is not Reachable! Desktop Central is not able to reach WNS, Contact Support with the server logs.
DC Build 90109 and 90111: no Readme
The last 2 builds (90109 and 90111) have no Readme listing what's in the Hotfix. JMichelD
Execute script on OSX
I need to deploy an SSL certificate for my Mac systems via DC. Unfortunately, it doesn't seem like there is any ability to simply run a script for Mac's. I've created a Zip of with the certificate and specified the command to import it into the System keychain (/usr/bin/security add-trusted-cert -d -r trustRoot -k /Library/Keychains/System.keychain root.crt) but the deployment always fails with 'Installable not found' Is there any way to easily deploy this?
Template for new pc's
Dear, Then I make a template with a couple of software packages selected I send it to a couple of pc's. This works fine. But what happens when I modify this package after it has run to put in new pc's. Does he only push this to the new pc's or to all the pc's in the list. Or is there a way to create a package or template that can be used for every pc and that he only installs what is new or changed? Kind regards Tim Verduyn
Exit Codes
I am wanting to deploy Skype 7 to all our users via DC, we previously installed 6.18 via GPO, so I created a custom script to remove 6.18 as a pre-deployment task. MsiExec.exe /X{1845470B-EB14-4ABC-835B-E36C693DC07D} /passive /norestart However if for some reason Skype was not installed by GPO the pre-deployment script fails and version 7 is not pushed out, how can I configure the exit code to proceed if the 6.18 version was not found?
Vulnerability DB update Failed
Last successful vulnerability DB update was Feb 13th. Manual and automatic update does not work. From the Patch Management Log: [10:39:55:976]|[02-17-2015]|[PatchManagementLogger]|[INFO]|[57]: *********************Executing Update DB Task***************************| [10:39:55:976]|[02-17-2015]|[PatchManagementLogger]|[INFO]|[57]: This is Manual DB Update.| [10:39:56:804]|[02-17-2015]|[PatchManagementLogger]|[INFO]|[57]: *********************Completed updating patchresource.xml ***************************|
Old flash versions still showing in inventory - DC90111
Hello DC people, DC version : 90111 There have been many new versions of Flash player in january. The fact is : now I have 5 differents versions of it in DC inventory (see screenshot), which looks like a bug because some computers are reported to have 3 or 4 versions installed. I have checked on the computers and there are no signs of the olders versions. Others softwares don't have this problem in DC (only 1 version - the good one - is shown). I have forced the scan of all systems, no changes. Is
Microsoft Security Bulletin Summary for February 2015
https://technet.microsoft.com/en-us/library/security/ms15-feb.aspx Yesterday the February Bulletin was published with important updates. When will be available in Desktop Central. ??? Any patch is rated as 0 days Thanks.
Remote shutdown schedule weekly and monthly
I need to set 2 schedules... 1 for auto shutdown Mon-Thurs another for every 4th Saturday every 90 days. I was able to set them the way I want them, but when I save the task the configure scheduler only saves one.... Can I set a weekly and monthly schedule?
Mail Server Settings Office 365 Business Premium with custom domain
I have office365 setup on my domain and I am trying to setup the mail server in Desktop Central but it keeps coming back with the following error: Unable to Establish Connection!. Verify Server Name and Port Number. I have attached the image of my settings which I have verified in my Office 365 account.
Desktop Central computers dropping off domain?
Ever since we installed Desktop Central into our domain, we are getting computers here and there getting this error: "The security database on the server does not have a computer account for this work station trust relationship" Has anyone else seen this happen? Is DC causing it, or is it just random coincidence?
ManageEngine Desktop Central : February - 2015 - Patch Tuesday update
Dear Team, Good day. Quick update on the February , 2015 Patch Tuesday. New Security Bulletins : MS15-009 - Security Update for Internet Explorer (3034682) - Supported MS15-010 - Vulnerabilities in Windows Kernel-Mode Driver Could Allow Remote Code Execution (3036220) - Supported MS15-011 - Vulnerability in Group Policy Could Allow Remote Code Execution (3000483) - Supported MS15-012 - Vulnerabilities in Microsoft Office Could Allow Remote Code Execution (3032328) - Supported MS15-013 - Vulnerability
ManageEngine DesktopCentral's Initiatives on security front from the recent learnings
Dear all, We at ManageEngine DesktopCentral, put our best efforts to ensure the product is secure and protected from real-world threats that in-turn gives excellent customer satisfaction. With the recent happenings in the security front, we fell short in this commitment. My sincere apologies on behalf of the team for the frustration this has caused. The technical challenges that we faced this time and the approach has caused this situation. From the learning, we have taken our exertion to fix
Agents not reachable, but agent status states it is up??
I am trying to figure out why some of my agents are stating the agent live status is up but when I try to connect it states agent not reachable.
Desktop Central is unable to create/upgrade the agent
I'm getting this error in SOC: "Desktop Central is unable to create/upgrade the agent" I already added the folder to the antivirus exception. Earlier today it gave me this error then went away long enough for me to get about half the agents deployed. Now it came back with no changes.
PostgreSQL Version
We use Secunia CSI agent in our environment to scan for EOL and insecure versions of software. The PostgreSQL included with Desktop Central is showing as insecure. How can this be version be patched to the latest release?
MDM app on S4mini
Hi We noticed that the App "ManageEngine MDM for Samsung" is no longer supportd on S4mini GT-I9195 Android ver. 4.2.2 and ver. 4.4.2 We also tried the ManageEngine MDM, but when we do the enrollment we received a message error that the App is not designed for Samsung SAFE devices. Why is no longer supported? we have a lot of S4mini and S4 with MDM app installed........ Thanks
Push Chrome to XP workstations
I need to push Chrome to my remaining XP workstations, but I need to make sure that IE is still the default browser. We have custom software that has to have IE as the default. I know there is a template for pushing Chrome out, so I think I will be good there, but I am not sure how to set IE as the default AND it not ask the User if they wish to make Chrome the default. thanks! jsbac
Distribution Server stopped functioning!
I get this alert when viewing my remote-office. I have installed distribution server on my computer but I get this error.By the way once I tried to scan the managed computer which belongs to my remote-office server and it failed saying distribution server is not reachable.Could you help me on this case?
Change Package
Hi all, Is there a possibility to alter a package from the repository before it's being deployed? Some packages leave a desktop icon on the machines. And I would like to keep my desktop clean. Regards, Henk
9.0.128.W causes R6025 pure virtual function call on Win XP
just as the title says, 9.0.128.W causes R6025 pure virtual function call on Win XP and agent is not functioning. this happens when upgrading and also when a new installation (using SOM page or the msi file itself) happens to Win XP. WIn 7, 8. 8.1, Server 2008r2 and server 2012r2 seem fine.
File/Folder Operation
In file folder operation, specifically the delete operation, I would like to see more capabilities around verification that a file exists. Case in point..I recently had to delete multiple files of type .exd from our workstations and they can reside in possibly 6 different places. I deployed this configuration to a test account and all it says is 'Execution Failed' 'The system cannot find the path specified' I have no idea of easily knowing if any files were deleted or not at a glance. I realize
Skype Uninstalled by Desktop Central?
Has anyone else seen Desktop Central uninstalling Skype? We've had multiple computers where Skype has been uninstalled, presumably while Desktop Central was trying to upgrade Skype. Has this happened to anyone else?
Identifying computers in SoM
Hello, My problem in displaying all of the computers in my workgroup by desktop central still remains.As you can see in the attached file our network shows nearly 200 PCs ,whereas desktop central can only identify a few. I am absolutely positive that they all belong to on workgroup and have the same user and password. What should I do? I look forward to get answers from you
End of support for Windows XP Service Pack 1 & 2 and Windows Server 2003 SP1
Dear Users, ManageEngine Desktop Central announces the end of support for Windows XP SP1, SP2 and Windows Server 2003 SP1 from March 31, 2015. Why? In the recent past, the industry has witnessed quite a few cryptographic attacks upon SHA-1. And Microsoft is deprecating SHA-1 signed binaries due to Pre-Image attack vulnerability. Desktop Central agent binaries, which were signed with SHA-1 codes, will now be signed using SHA-256 codes. Since SHA-256 is not supported in Windows XP SP1, SP2
Retrieve value from registry (Windows Vista, 7 and 8)
Is it possible to retrieve a value stored in the registry. For example, I am interested in retrieving the Value for the Teamviewer ID stored at: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TeamViewer\Version9 in ClientID An example value would be 728537476 (decimal) I want to be able to produce a spreadsheet listing the Computer Name and the TVID for about 1400 PCs that are in DC but which are not joined to an AD Domain. We also have Version 6 and in some cases the OS is not 32 Bit so we would
Patch Severity Rating appear to have recently changes
Microsoft products used to be the primary patches that had severity ratings. Java has showed up for a long time as Critical. Patches for products such as Chrome or FF used to be unrated. I now see that these patches are now rated. For example, Update for Google Chrome (40.0.2214.93) , Update for Skype (7.0.0.102), Update for Mozilla Firefox (35.0.1) are now rated as Critical. For several years, we have been carefully recording and tracking PC "healthy" with the Highly Vulnerable PCs defined
GHOST vulnerability
Hello, Is there a way to scan/detect and then patch the recent GHOST vulnerability with desktop central patch management ? Regards, Harry
Logs Folder on Client too big
I installed the agent on about 30 laptops in the company. On each computer has created the folder
C : \ Program Files ( x86 ) \ DesktopCentral_Agent \ logs
which grows about 150 megabytes per day . If this continues I will fill in a short time the hard drives of users . how can I do to prevent or limit does not grow beyond a maximum of 200 Megabytes ? Please help me thank you very much
Desktop Central supports Knox to secure Samsung devices in enterprise
We are pleased to announce the availability of MDM support for Samsung Knox. With this enhancement, you can now perform mobile device management operation without invading user's privacy. With features such as : Perform Security Commands for Container like: Lock & Unlock Reset Password Enforce container passcode Perform automatic container activation on the device Configure corporate email in the container Silently add, remove, update and restrict apps in the container Generate granular level detailed
Is an agent upgrade included with the latest 121 hotfix?
I just installed the latest hotfix ( DC now shows build 90121 ). Do I need to upgrade the agents on workstations as well?
Patch detection for Adobe FLASH critical update 16.0.0.296?
Over the weekend Adobe released a new critical fix for their zero-day vulnerability CVE-2015-0311 and our machines that are online have updated themselves to v16.0.0.296 for the most part. Adobe says they'll be releasing the manual update sometime this week. I checked the Desktop Central vulnerability DB for updates this morning but there's no mention of the FLASH 16.0.0.296 update yet. Any ETA on this? It'd be nice to be able to push the update to any machines that are still missing it.
Four new false positives when MS .NET 4.5.2 (KB2901983) is installed
Windows 7 SP1 x64 workstations, Desktop Central build 90011. With the new MS .NET 4.5.2 (KB2901983) installed, Patch Management now reports four older MS .NET patches are missing: Patch 16466 Patch 16229 Patch 16231 Patch 16145 Anyone else experiencing this problem?
computer configurations don't execute!
I have deployed some configurations in computer section,I have even tried the templates themselves,I have reset the PC for several times and it's been over 90 mins that these policies have been deployed. None of the computer configurations(such as software deployment,user management,etc) got applied, my user configurations execute properly though.
Renaming recently upgraded Desktop Central Server
We are stepping through a Desktop Central migration to a new server. I have all the steps to transition to the new server, but I need to rename it back to the original server, once it is migrated. This is because the DesktopCentral server also runs the ServiceDesk software and I can't change the URLs. Is there any documentation about changing the machine names on a Desktop Central server? Thanks, Dave
Desktop Central Integrates with ServiceDesk Plus
The IT asset details of the computers in the network and the help desk requests made by the users now get seamlessly integrated with ManageEngine ServiceDesk Plus. What details gets integrated? Asset Data Help Desk RequestsAsset Data:The Hardware and Software details of the computers in the network that are periodically collected by Desktop Central can readily be integrated with ManageEngine ServiceDesk Plus. If you have installed both these products, you just have to provide the details of the computer
Disable SSL v3 and Weak Ciphers
How can we disable SSLv3 and weak Ciphers on our Desktop Central Deployment. It is coming up on our vulnerability scans and we need to get it cleared. thanks Tony
Patches Failed to be installed
I have downloaded all of the patches needed,yet when it comes to deployment and installing 3 of them failed for an unknown reason with error number Code : -2145124329.Is there anything I can do?Why that happens?
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