Server locks up when Desktop Central service starts
I've recently inherited a server where the processor sticks at 100% and the whole box locks up anytime the Desktop Central starts. I do know that the previous owner had recently updated it and scheduled it to push out updates.
In the serverout0.txt log I see this at the end:
- [09:03:14:347]|[05-29-2015]|[com.me.mdm.server.service.PostStartupService]|[INFO]|[10]: ____________________________________|
- [09:03:14:347]|[05-29-2015]|[com.me.mdm.server.service.PostStartupService]|[INFO]|[10]: Creating MDMControllerService Service...|
- [09:03:14:347]|[05-29-2015]|[com.me.mdm.server.service.PostStartupService]|[INFO]|[10]: ____________________________________|
- [09:03:14:347]|[05-29-2015]|[com.adventnet.persistence.cache.CacheService]|[INFO]|[10]: Listening for Deployment and DataModel notifications|
- [09:03:14:347]|[05-29-2015]|[com.adventnet.logging.service.LoggingService]|[INFO]|[10]: LoggingService: startService() called |
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and the wrapper.log looks like this:
- STATUS | wrapper | 2015/05/29 09:02:55 | --> Wrapper Started as Service
- STATUS | wrapper | 2015/05/29 09:02:55 | Java Service Wrapper Professional Edition 32-bit 3.5.15
- STATUS | wrapper | 2015/05/29 09:02:55 | Copyright (C) 1999-2012 Tanuki Software, Ltd. All Rights Reserved.
- STATUS | wrapper | 2015/05/29 09:02:55 | http://wrapper.tanukisoftware.com
- STATUS | wrapper | 2015/05/29 09:02:55 | Licensed to Zoho Corporation Pvt. Ltd. for ManageEngine Desktop Central
- STATUS | wrapper | 2015/05/29 09:02:55 |
- STATUS | wrapper | 2015/05/29 09:02:56 | Launching a JVM...
- INFO | jvm 1 | 2015/05/29 09:02:56 | WrapperManager: Initializing...
- INFO | jvm 1 | 2015/05/29 09:02:58 | Starting Server from location: C:\Program Files (x86)\DesktopCentral_Server
- INFO | jvm 1 | 2015/05/29 09:02:59 | license restoration from isbare--- 0
- INFO | jvm 1 | 2015/05/29 09:02:59 | This copy is licensed to **redacted**
- INFO | jvm 1 | 2015/05/29 09:02:59 |
- INFO | jvm 1 | 2015/05/29 09:03:04 | Modules already Populated
- INFO | jvm 1 | 2015/05/29 09:03:04 |
- INFO | jvm 1 | 2015/05/29 09:03:04 | Persistence [ LOADED ]
- INFO | jvm 1 | 2015/05/29 09:03:05 | Logging [ LOADED ]
- INFO | jvm 1 | 2015/05/29 09:03:05 | SQNS [ LOADED ]
- INFO | jvm 1 | 2015/05/29 09:03:05 | I18n [ LOADED ]
- INFO | jvm 1 | 2015/05/29 09:03:05 | Audit [ LOADED ]
- INFO | jvm 1 | 2015/05/29 09:03:06 | Authentication
- INFO | jvm 1 | 2015/05/29 09:03:06 | [ LOADED ]
- INFO | jvm 1 | 2015/05/29 09:03:06 | Authorization [ LOADED ]
- INFO | jvm 1 | 2015/05/29 09:03:06 | CustomView [ LOADED ]
- INFO | jvm 1 | 2015/05/29 09:03:06 | TaskEngine [ LOADED ]
- INFO | jvm 1 | 2015/05/29 09:03:07 | ClientFramework
- INFO | jvm 1 | 2015/05/29 09:03:07 | [ LOADED ]
- INFO | jvm 1 | 2015/05/29 09:03:08 | ClientComponents
- INFO | jvm 1 | 2015/05/29 09:03:09 | [ LOADED ]
- INFO | jvm 1 | 2015/05/29 09:03:09 | DeviceManagementFramework
- INFO | jvm 1 | 2015/05/29 09:03:09 | [ LOADED ]
- INFO | jvm 1 | 2015/05/29 09:03:10 | Crawler [ LOADED ]
- INFO | jvm 1 | 2015/05/29 09:03:10 | SWManagement [ LOADED ]
- INFO | jvm 1 | 2015/05/29 09:03:10 | CRSData [ LOADED ]
- INFO | jvm 1 | 2015/05/29 09:03:10 | EnterprisePatchManager [ LOADED ]
- INFO | jvm 1 | 2015/05/29 09:03:10 | DesktopCentral
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Any help would be appreciated.
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