Hotfix available reminder
We recently updated Desktopcentral from Build 92098 to 92113 and then to 10.0.3. Desktop Central still reminds me, that a new Hotfix 92113 is available for Download. Our Build Version: Still getting this: Any suggestions? Kind regards Rainer
Desktop central issue
Dear Support if you guys not offering any support on phone please stop publishing it and remove from IVR . I try to call so many times No one ever pick up the phone always go on message and left around 20 plus message in last 3 weeks not a single call back . I am serious issue with product as we relay on this production later on find out it show the wrong reporting incorrect patch level from the OS sometime even the wrong OS .
Installing trusted certificates
I'm looking to install trusted certs to all machines including ones that are not in AD in remote offices. Is this possible with Desktop Central?
Scan for system with TPM (Trusted Platform Module)?
That's it. I just need to know if there's a way for DesktopCentral to tell me if systems have a TPM installed, and if so, what version, details, etc.
Is anyone experiencing issue with updating the offline patch DB process
We've implemented Desktop Central 10 on server 2008 Std R2 in a standalone network. We are experiencing the same issue. Little to no problems with previous application version in same scenario. "I have Desktop Central 10 installed in a closed network with no access to the Internet and have followed the steps here: https://www.manageengine.com/products/desktop-central/help/configuring_desktop_central/patch_management_for_closed_network.html. When I try to update the Patch Database in Desktop Central
Inventory shows wrong software
Hi, Few days ago I installed a new sw on my workstation and uninstalled after 10 minutes, but it stuck in the inventory. The inventory scan not remove it either. Have you any idea what's causing the fault? How can I remove the wrong sw data? Regards, Ferenc
Rebranding Agent Icon
Is it possible to rebrand agent icon in DesktopCentral9?
Unable to view the phone number
Hello, I'm unable to view the phone number of the phones from the Desktop Central server. I only see the error message 'phone number is not detected'. I've read the KB article. The status displayed is the phone number of the phone. This is a very important feature, any ideas?
Upgrade from 100003 to 100004
We are on 100003 and it is telling me there is a newer version. When I download 100004 and try to install it, I get a message that I can't upgrade my version to 100004. ??????????
Disable actions on the Quick Launch Bar for Remote Control
Is there a way to disable this Quick Launch bar? Help Desk users are able to click on options like Registry Edit, command prompt, etc and they all open under the SYSTEM security context (a big no-no as these folks shouldn't have that level of access). I've disabled the "Enable Quick Launch Tray" option, but not sure if this is the same feature I'm talking about....I must be missing something here.... Running version 9.0.2.113 I've attached screen shots of the feature I'm talking about.
Install will not proceed past "In Progress" for a couple of applications
I have a couple of apps that are failing to install. I tried attaching the logfile from the test client, but the forum won't let me. I dont see anything strange in here, it just seems to hang. Any help or advice would be appreciated. === Verbose logging started: 12/9/2016 9:45:22 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\Program Files (x86)\DesktopCentral_Agent\dcconfig.exe === MSI (c) (20:F4) [09:45:22:778]: Resetting cached policy values MSI (c) (20:F4) [09:45:22:778]: Machine
PostgreSQL not running
Dear, I am using Manage Engine - Desktop Central , but currently facing an issue after an upgrade Service status : stopped When I look into services, I can't locate the PostGreSQL database I tried registering the service, but I get following error: C:\ManageEngine\DesktopCentral_Server\bin>register_pgdbservice.bat "C:\ManageEngine\DesktopCentral_Server\bin\\..\pgsql" Registring NT service ... pg_ctl: too many command-line arguments (first is "C:\ManageEngine\DesktopCentral_Server\bin\\..\pgsql\data")
AutoIt installer not working
I used autoit to generate an auto install package,and publish to the desktop central. I can run autoit3.exe myapp.au3 ,and will work. However, when I publish the app to the client, it will not install. Chris
autoit
Hi: i have a problem.i used autoit to generate a auto install package,and publish to the desktop central. i can run the problem use autoit3.exe app.au3 ,and it can work. but when i publish the app to client ,it will run in the background,so it can not work pls tks
Patch Deployment - Time Zone Consideration
Folks, I was wondering if anyone knows if the "Patch Deployment Window Setting" option within the Deployment Policies takes the local Time zone of the actual workstation being updated into consideration?? We have over 4500 computers at 32 different remote offices and all offices are setup as remote sites with Distribution Servers. Our Desktop Central server is located in the Mountain time zone and the time zone on that server is also set to Mountain TZ. If I create a patch deployment configuration
Legal notice font size
Is there a way to change the Legal notice font size? It comes out real tiny on the user end. Thanks, Josh
How do I now migrate from 32bit to 64bit?
I see from the v10 release notes that it is now possible to migrate from 32bit to 64bit: 12. Ability to migrate Desktop Central from 32-bit to 64-bit version has been introduced Can anyone point me at the instructions on how to perform this migration and if it's possible to do it on the same server? Cheers, Fernando
WoL Pre-Requisites - Multi Site
Hi All, We're having great difficulty getting WoL to work with Deployment Policies and patching. Our setup is a 10 site WAN and a central server. Some sites have a distribution server and some sites only have a few PC's. Are there any requirements for WoL to work for sites where all the PC's are turned off? I heard a rumour that at least 1 PC in a subnet must be turned on to relay the message from the server. I.e A Desktop Central server in 1 site, cannot wake up machines in another subnet on the
When attempting upgrade from 92113 to 100004 I get error that this version is not recommended
Hello When attempting upgrade from 92113 to 100004 I get error that this version is not recommended, see enclosed picture. Can you explain this message for me? First I upgraded to the latest within the 9.2 track, and then I tried to upgrade to the new 10 version. What is the problem here? regards Huldar
How to Make Your Laptop Choose a Wired Connection Instead of Wireless ??
Hi ALL! http://www.howtogeek.com/117083/ - is answer for my questions. But how i can did it via DC to all my PC ?? http://odarchuk.com
Upgrade from 100003 to 100004 not possible
I like to update from v100003 to v100004, but I get the following message: There is no information in the further details. Any help?
Web console reports using an older version when I have already upgraded
Hi, I just updated from 9.2.113 to 10.0.4, which seemed to go smoothly, but now every time I visit the web console it reports at the top: I'm already on the latest version I can find, and it happens on any machine/browser even those I have cleared the browser cache for. This is what the server reports: Any ideas how to get rid of the message? Cheers, Fernando
patch is missing + already installed in the same
Hi everyone, i have a problem, which is that the system shows a patch as a missing patch, but the problem that the patch is already installed in that computer, when i deploy that patch to the computers, the system says that the configuration has done successfully, but when i scan all systems, it shows that the patch is missing ! even if i deploy it manually on the computers, the computers say "this update is already installed" ! the patch description is: Security Update for Microsoft .NET Framework
Patch installation - how to setup RUSSIAN version or Patch ?
Hi ALL! I need install Patch ID 96982 (Windows-KB943729-x86-RUS.exe) but only RUSSIAN version because my Company use Russian version of XP. How i can change language of this patch ??? http://odarchuk.com
Patch management for a closed network not working
Hi, I have Desktop Central 10 installed in a closed network with no access to the Internet and have followed the steps here: https://www.manageengine.com/products/desktop-central/help/configuring_desktop_central/patch_management_for_closed_network.html. When I try to update the Patch Database in Desktop Central using the "Update Now" button, it warns me that I need a connection to the Internet. I click Continue as I've set the proxy settings to "No Internet Connection" already, but there's an error
Can Desktop Central use a offline update respository for updating the MS Patches
Hi, Actually got a question. Can Desktop Central use offline update for the respositiory for MS patches. Example a manual update for latest patches for Microsoft Instead going through the proxy server Regards, Kevin
will upgrade from version 9.2 to 10 require a reboot of all clients?
hello I am planning for an uprade DesktopCentral to the latest version. Will this result in a message on all computers asking for a reboot on the PC to finish the Desktop Central Agent upgrade? regards Huldar
Skip install if version equal to or greater than - with one conditional statement
When I deploy software, say Google Chrome, I configure the package to abort if the software is already installed. The pre-install check looks like this... It would be great if ME DC had a combined condition for "equal to or greater than" so that I don't have to write two rules for each and every package. A single rule would look like - Google Chrome & ( Version>= 54.0 ) exists Thank you
Technical advise needed!
Hi, 1. Which version of SSL is used for communication between agents and server? 2. Can we have proxy server located in DMZ which will communicate with Desktop Central Server? Thank you
agent installation fails
Hi, What can be the cause for "The network path was not found" error messages, when i can ping the remote machine from the DC server, and all required ports are opened from that machine to the DC ? its also associated with the correct DCDS. DCDS and DC are connected with IPSEC VPN. Thanks.
Remote control - Disconnection advise
Hi all, is there possibility to show a popup to a remote user, when the remote session is closed? Regards Maurizio
Install some requested patch from MS
Hi ALL! I need install some hiden patch from MS for all my Windows XP. https://support.microsoft.com/en-us/kb/953760 This patch (WindowsXP-KB953760-v2-x86-RUS.exe) can be requested from MS site. How i can install it ?? http://odarchuk.com
Automation
Hi, I was just after some thoughts from end user as to how much they have been able to automate install of new machines on a domain I have been looking at the product and have automated quite a bit so far but wanted to get feed back from others as to how they have got on Thanks, Mark.
Invalid command line argument when deploying custom msi
I am trying to deploy PDFill as a custom package. It successfully uninstalls the previous versions as described in the pre-deployment activity, however it will not install the new version. The custom package only has "/quiet" as an MSI property, but the log file shows different. Where are the extra arguments like ACTION=INSTALL coming from? Here is a snippet: [ 2014-12-10 09:13:39:026 ] [ 3880 ] [INFO] ########################################## INSTALLATION ###################################################
Keep having to log into DTC
Hi Having an issue with DTC, if I leave it for 5-10 mins it times out and I have to log in again. It only seems to have happened since the recent update. It's frustrating that I have to repeatedly login all the time. Using IE 11. Anyone else experiencing issue or know of a fix? Thanks
need a report that shows software by computer with last used date
he the software metering report option is not suitable as I would have to add all software individually is there a report option that can list all software by computer with date last used so I can identify software to uninstall please? thanks John
Incorrect Function and Retry in Progress
Hi , today , i tried to deploy the itune 64 bit software for Win 7 ( 64 bit ).That computer is contained in workgroup level. In this case , i got the status as Retry in progress and Remark is Incorrect function. I just followed below link in Desktop Central Instruction... https://www.manageengine.com/products/desktop-central/install_itunes_how_to.html Anyone , Can advise ? Thanks. i ju
Remote Control Concerns: Need to User Notification + Awareness
When selecting to remote a control a device in the console, you have to supply a reason. However, this reason doesn't appear to be used anywhere? Our users have raised the following interesting privacy concerns: 1. Someone can remote control their PC without there permission 2. They cannot tell that their PC is being remote controlled Our business is reviewing the idea of banning remote control via Desktop Central because of these concerns. TeamViewer combats this well be allowing users to accept
Erroneous APIPA warning
For a while now, I have been seeing a warning on the Home screen of my Desktop Central interface. It doesn't seem to break any functionality but it does get tiresome seeing it every single day. Our server runs on an a static IP and it hasn't changed in years. I have verified this. There are also no other network connections besides the LAN adapter. I did submit a ticket for it and the technician's answer was that we have a loopback address on the server and that needs to be removed. Well, I am fairly
Patches with Problems (today, multiple systems)
Patch ID 103737 KB3195388 Not installing on any of our systems 16-11-22 44651 MyConfiguration12798 103737 262560 Install Patch 10:06:20 11:08:43 FAILURE The wait operation timed out. 16-11-22 44651 MyConfiguration12798 103737 262560 Install Patch 11:26:36 12:26:37 FAILURE The wait operation timed out. 16-11-22 44651 MyConfiguration12798 103737 262560 Install Patch 12:49:34 13:49:35 FAILURE The wait operation timed out. Appreciate followup. Thank you =========================== Additionally: 1.
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