Windows Server 2008 Patches : KB2510581 (missing size) and KB2607712 (no patch)
Dear Forum, I would like to ask patches for Windows Server 2008 : 1. KB2510581 (different size) http://catalog.update.microsoft.com/v7/site/Search.aspx?q=kb2510581 2. KB2607712 (no patch availaible) http://catalog.update.microsoft.com/v7/site/Search.aspx?q=KB2607712 Thank you very much for support :)
Desktop Central - migration from MSP Center Lite
Ok, we had the MSP Center Lite solution since before. We upgraded to version 9 - that means MSP Center Plus. By this we lost patch management and more. With this in mind we now have Desktop Central as well. But my question is - how can i migrate the customer settings from MSP Center to Desktop Central. As of what I've heard they should be able to run over the same agent, but how do I do the migration of customer data?
free version of desktop central for server 2008?
just curious... i noticed the free version is for 2000/2003. will there be a version for 2008 anytime soon?
Desktop Central Agent
Hi Desktop Central agent installed on desktop which is in the workgroup, when we right click on taskbar icon and say send request to helpdesk, its not showing the from email address. the desktop is configured with pop email but agent not picking up the from email address. how we can get that in place so that we can avoid typing from address everytime. Thanks in advance Lorance
Trigger reports
Hi DC team, here I come with an other idea (while using DC, I see a lot of small improvements that would be nice to implement so I just share them for you to decide). Currently, we are able to create custom reports and schedule any report being allowed to send them via an email with an attachment. This is nice but by experience, I noticed that the more emails we receive, the less we pay attention to them. If I receive reports from DC everyday I will pay a lot less attention them than if I just receive
Agent Auto Deletion
Some products have a facility that will auto delete agents from the central server after X amount of days in order to keep the DB clean from stale entries (example: Symantec Endpoint Protection). In case that the agent re-connects back after it has been deleted, it is added again to the DB as a new entry Regards, Admin
Schedule Inventory Scan - Save changes's button couldn't be clicked
Dear Forum, When i use Schedule Inventory Scan menu to make schedule, I've experience the save changes's button couldn't be clicked. I've compare Schedule Inventory Scan menu with Schedule Vulnerable Update menu, the save changes's button in Schedule Vulnerable Update menu could be clicked normally. I'm also attach screenshot of Schedule Inventory Scan menu. Thanks & Regards
USB hard disk in inventory list
I recentky attached a 2 TB USB hard disk to one of the PC under Desktop central management. I cannot find it's information under the inventory, computer, Hardware list. U run scan process on that PC, and I cannot find it update in the hardware list. Any suggestion? Raphael
Feed Custom Data for Computer in Desktop Central
Hi there, I have successfully imported a csv file with custom information for our computers into desktop central. However the only issue I'm having is that there are fields I want to change that I don't seem to be able to do. For example - the Primary Owner field. I want to set this to which branch, department, or job-site the computer is associated to. How would I go about doing that? Also - I primarily started looking into this only because Desktop Central can't seem truncate the product number
Can we see the disk space information in inventory tab with attached USB hard disk
Recently I attached a 2TB USB hard disk to one of the PC, and it will be always ON. After I run scan on that PC. I cannot find the attacched USB disk information under the PC's inverntory on Hardware tab. I wonder, is the current build 70246 support to display attached USB hard disk?
[ERROR] InstallEXEFile : Failed to set the CurrentDirectory
Hello, I am getting an error when trying to deploy software from a network share. The share has the "Everyone" permission, so the agents can Read, Execute and list files in the directory/share. I have also verified (using Start->Run) that the command line arguments I entered in to the Configuration can be successfully executed from a machine running the desktop central agent. What have I missed? The error occurs when the agent attempts to ChangeDirectory, this error causes the installation to fail.
Server in Inventory and SOM as failed install of agent
I am showing multiple servers that have successfully installed the DC Agent, and are showing in the inventory and seem to be working properly, but at the same time, they show under the scope of management under the Installation Failed. If I remove them from the Installation Failed list, they are removed from the Inventory and I have not been able to add them back in (even after reinstallation of the DC Agent). Attached image shows how the server is showing up as having failed the agent install,
A few questions regarding WAN Agents
Hi there, We've been using DC now for about a year, but I keep running into an issue with our WAN agents. Information about our network might help... We are a construction company. Our network is a bit of a piece meal of technology at the moment, the IT department is only about 4 or 5 years old, and in that time there has been some major rapid growth of the company as it acquires other companies and expands. We are across 8 Any computer system that is within our VLAN or is at a remote branch that
Personal Wallpapers and Computer Name Change
Hi, I applied a configuration under the Display option to change the my computer name to the computer name. This applied but it also wiped out the personal wallpapers on each client. I didn't set a wallpaper and want to allow them to keep their personal wallpaper yet change the my computer name. Is there a way to do this? Thanks!
Service Pack for Desktop Central MSP
Hi, From where can we download the latest service pack for DesktopCentral MSP? The website does not seems to be updates with the latest service pack. Thanks, JZ
Inventory not updated correctly
Greetings, Not sure if this is a known issue, or if a ticket should be opened but here's the issue: For many software items, the DCentral inventory is not 'updated' correctly for many software packages that are patched or upgraded. These packages do not have duplicate entries in add/remove programs, or in the registry hive section where it seems DCentral pulls much of its software inventory info from: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall Software such as Adobe
Forgot Admin Account Password
Hello, It was password reset day a couple days ago so I changed all the admin passwords and forgot the local admin account password for DC. Is there a way I can reset it or change it? I read somewhere you can through the command line but I don't know how. Any assistance would be greatly appreciated. Thanks, Ryan
dcconfig.exe application error
I have one workstation giving a dcconfig.exe error. The following is the windows event log entry. Event ID:1000 Faulting application dcconfig.exe, version 0.0.0.0, faulting module dcconfig.exe, version 0.0.0.0, fault address 0x00065150. We are using the following version Product Name: ManageEngine Desktop Central 7 Product Version: 7.0.0 Build Number: 70242 Agent Version: 7.2.41 Distribution Server Version: 7.2.24 Any help would be appreciated
Schedule Shutdown with failed status
Dear Forum, I'm having problem with Schedule Shutdown, i have been monitoring this situation since upgrading from version 7.2.34 to version 7.2.39 (21/09/2011). Using version 7.2.34 the schedule shutdown running smoothly, after upgrading to version 7.2.39 the schedule shutdown is failed in the same day for almost all agents with remarks "Connection refused: connect" or "Agent is not reachabable". After restarting the Desktop Central server the schedule shutdown running smoothly, but i'm having this
Block Software installs
Is there a way to block software from being installed? I realize that the Prohibited software removes unwanted software, but I would like to stop users from installing certain programs in the first place. Is this something can currently be accomplished or will it need to be an added feature in a later build update?
Discovering WorkGroup Machines in Desktop Central
Discovering WorkGroup Machines in Desktop Central Can you please assist with this stuff, I haven't the Server having any such options. Regards Ajinkya Ghare
Send request to help desk is not available
We are using the Desktop Central that came with the upgrade from MSP center lite to MSP Center Plus. The Desktop central agent no longer has the ability to send a help desk request. Is there a way to get this back?
Building a Custom Report.
When I try building a custom report it does not let me include more than one computer. I want to make a custom report that shows how much hard drive space is avalible for a couple of computers. It works fine when I add one computer but shows no data when I add more than one to the filter. Please help. I need to make a report that shows about 5 of my servers not my whole network.
Desktop Central 7 with non windows domain controller
We are considering getting rid of our windows SBS and replacing it with a Linux-based OpenLDAP/Samba server as a domain controller and for authentication. Does anyone know if Desktop Central will still work properly with this setup? I'm not sure if it uses the current Windows domain controller for pushing software/configurations/updates/etc. Thanks.
HOWTO: Install MS Lync 2010 Client
Looking to install Lync onto my domain. Has anyone been successful with getting this product installed. W...
Configuration... Copy File... (when newer)
I'd really love to see the Copy File/Folder option fleshed out so that it can be done based on file date. Basically you'd select copy file, select the copy from location, select the copy to location and would have the criteria set to when newer. Then based on the file/date stamp I'd be able to overwrite a custom MS access .ade file our developer creates whenever a new version is available. Of course this would have to be combined with the ability to rerun this configuration at every login which I
Automatically applying settings/applications to new computers
Hi I do not know if this is already a feature or not but is there a way to set a configuration that is mandatory for all computers even if desktop central does not know about the computer yet? E.G if we add a new machine to active directory, Desktop Central would automatically push a configuration down to it, or if a piece of mandatory software was removed, Desktop Central would re install it during the next refresh interval?
HP Product Number
Hello! I am trying to update my warranty information for my workstations. Specifically, HP workstations. I know that you need to add the information in the custom feed area. My issue is that when I go to put in the product number (i.e. VS844UT#ABA) in, I get the following error "Warranty Details cannot be fetched because the given details are wrong". This also makes DC think that the computer is out of warranty when in fact, it is not. Thanks Charles
Difference between Desktop Central and Desktop Central MSP?
What's the difference between Desktop Central and Desktop Central MSP? When do we use Desktop Central and when to use Desktop Central MSP?
How to use Desktop Central to Disable Java updater - jucheck.exe
Anyone know how I can use Desktop central to disable Java from trying to update. I have Windows 7 boxes not and it is getting anoying for people it keeps prompting them for permissions to run. I don't want it to run at all.
PXe Boot Automation within DesktopCentral
Hi Guys is there a chance that anybody has come across being able to Pxe Boot a machine remotely using Desktop central? Could that be a future addition to desktop central? Without having to rely on O/S Deployer.
Desktop Central 7 (Free) DynDns
i need a solution for DynDns agents (over WAN).
Inventory doesn´t show true information
Hi, A client has a problem that some PC with Solid Edge X version and Service Pack B, and the inventory shows the same PC with Solid Edge X version and Service Pack A and Service Pack B. After uninstall agent, remove PC from the Desktop Central panel and install the agent, now inventory shows the correct information. How could I reset, remove or force to update the inventory for a PC and not to spend much time uninstalling, removing,.... ? Thanks!
Java 1.6.0.29 Patch Problem
DC Team, I am having a strange issue trying to utilize patch management to update my workstations from Java 1.6.0.26 to 1.6.0.29. No matter how I configure the upgrade, the end result is Desktop Central reporting the patch was applied successfully. However, the machines still still have only 1.6.0.26. I've tried with and without reboots. With and without the Zoho signed Java Helper. At start up. At refresh. With or without user intervention, etc, etc... Tried calling support, 2135 EDT,
HOWTO: Update Product Number
Trying hard not to be a dummy... How do I update the product number for hardware monitored to reflect warranty details correctly. Wayne
Adding targets to configuration
I`m managing a company with 150 workgroups over 150 subnets. I have created a configuration i want to deploy to these workgroups. Next step is to add targets to the configuration. My problem is: since i have 150 workgroups. I have to add them one at a time. And since it`s not possible to make groups of computers across workgroups. I`m for the moment better of running psexec. Can you offer me a solution to my problem. Regards Jorn
Desktop Central limited to 50 workstations
Is there a license for Desktop Central with no limit on workstations?
Desktop Central limited to 50 workstations
Is there a license for Desktop Central that has no limit on workstations?
Why the lack of a Desktop Central Knowledge Base?
After working with the product, having several support calls, and many visits to these forms, I am still suprised that the Desktop Central Product does not have its own entry in the ManageEngine Knowledge Base. Can this be resolved (and all the juicy fixes, workarounds and articles be added to it?
More Options
Now, I can save with 3 options, and i think implement a new option: * With Yet to Apply Targets. -> with this option would take away the already implemented
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