Bad Report Generated, Please Fix or Advise
When I create a "Downtime History" PDF for a "HTTP URL" monitor, the PDF is not valid and in fact, if I just try to view the PDF the PDF isn't even produced. Can you try to replicate this issue and tell me how to fix it? Thanks. A Cline
Not working solaris disks smeassures
The monitoring for soaris 9 disk measures is not working (partitions, i/o statistics). Please check the attachment. I want to mention I'm using ssh v2 monitoring for these servers. The output for iostat -d , iostat -x and df -k is wrorking OK. bwadmin@asbw01$ df -k Filesystem kbytes used avail capacity Mounted on /dev/md/dsk/d0 9295373 3642281 5560139 40% / /proc 0 0 0 0% /proc mnttab 0 0 0 0% /etc/mnttab fd 0 0 0 0% /dev/fd swap 6509864 24 6509840 1% /var/run swap 6510160 320 6509840 1% /tmp /dev/md/dsk/d4
How to listen SNMP trap type above 10
I used Unsolicited Traps got information as below: Trap(v1) received from host localhost(127.0.0.1) at 2006/7/31 pm 4:51. Enterprise Od : .1.3.6.1.4.1.311.1.1.3.1.1 (.iso.org.dod.internet.private.enterprises.311.1.1.3.1.1) , Specific Type : 1001, ... How to listen SNMP trap Generic Type that like 1001 in SNMP trap listener?
BEA Weblogic 6.1
Hi Every now and then our Bea weblogic monitors show as resouce critical and not available. the way I get around this is to go to edit monitor and then re-enter the password. I would like to resolve this issue as it is reporting the servers as down. Kind regards
Technical Support
Hi, I'm willing to monitor a process. The exe is runing, than I added to the process monitorin. When I restart the exe than it will case healty problem, it seems the exe is not running, mut it is. If i will add it once more than it is ok. Do you have any idea how to solve it? tokezoli ------------------------------------------------------ This is posted using Applications Manager feedback form
Do you have a plan to support Resin Web Server?
Do you have a plan to support Resin Server? Our customer are working Resin Server or Jeus WAS. Jeus is the most popular famous WAS at Korea. Please refer to the Web sites.(www.tmax.co.kr) Best regards, Simon Kang
problems with solaris snmp
I have followed your setup instructions for snmp and have managed to get the machione reporting , I have verything except cpu performance. can you please help and tell me what I may have missed. best regards
KERBEROS SUPPORTS?
Is this Manage engine supports keroeross advanced authentication ? thanks , Ravinder Matte
Technical Support
We created a HTTP-URL sequence monitor with 23 individual URLs. When viewing that particular monitor, the box which should display the graph for Response Time of Individual URLs only shows the legend for URLs #3 - #23 but no graph. Is there a way to fix this? Darryl Jackson ------------------------------------------------------ This is posted using Applications Manager feedback form
MS SQL Server Details
I'm an AppManager newbie. I have a sql server monitor and would like to learn more about the details, more than what is in the AppManager documentiation. Is there information about what good threshold values should be? Or is there someone who can shoot me post, email about this? I want to set some Alerts, specifically for the "Lock Details", to send me email and SMS based on a valid threshold. It would be great to pin point the locking sql as well. Thanks in advance, David Tatum Senior Engineer BancIntelligence.com
Reverting to Free Edition
Hi Support, my trial version has expired. how do i revert back to the free edition? thanks. Paul
Upgrade to 7.0 broke WLS 8.1 Monitoring
I have a clustered environment with application servers on seperate boxes. Weblogic Monitoring for 8.1 was working fine until I upgraded to App Manager 7. Support previously provided me a fix to get the monitoring working. Can I get that fix again? Thanks.
postgresql monitoring
are there any plans to include a postgresql monitor to the database types in the near future ? thanks
upgrade to 7001 broke weblogic monitors
Upgrade to 7001 broke my weblogic monitors in the following ways: 1. I am unable to add weblogic 9.1 Managed servers to be monitored. I get the following error: "HTTP Status 500 - Dispatch[/adminAction] to method configureHostDiscovery returned an exception" 2. App manager is wrongly reporting that servers are down while they are actually up. I need to downgrade to the older version ASAP or have this problem fixed soon. Thanks mayura
Support for 64bit
Will Applications Manager 7 support AND monitor Win 2003 64bit as well as SQL Server 2005 64 bit versions ?
Technical Support
Since I have unlimited monitors, I've started out by adding every IP and selecting "All Services" so I get every service monitored on every host. I want to now create a master monitor group that holds every monitor so that my NOC Operators can see everything. How do I do this (take all of the monitors I've created, assign them to a single master group and then give the NOC Operators the ability to see them)? Ryan Granard ------------------------------------------------------ This is posted using
Technical Support
How do I edit or delete a Monitor Group? I don't even see where I can access a group to see what monitors are in it. I started to create a new group and then saw that it wanted me to create a new monitor with it which is not what I want. I have hundreds of monitors and now I want to assign them all to a single group and to specific sub-groups - without being asked/prompted to create a new monitor (they exist)! Ryan Granard ------------------------------------------------------ This is posted using
Technical Support
"You can also click on the shades (representing the different severity) in the graph that will display the alerts based on the severity". This doesn't seem to do anything when you click. Is that a bug? Also, in the Alert Summary screen, is there anyway to change the message section so that it shows the actual alert (e.g. CPU>90%) rather than just "Health is critical"? I realise it shows this in the tooltip, but we run this on a large monitor and it would be great to be able to just look up at it
New Monitor Adding Problem
I been install SNMP inside my server which running windows 2000 and 2003, i also insert correctly community name and host ip which accept SNMP packet as well. The problem is why I still cannot add that particular server for monitoring? When the time I add in the server, I still get the error message like " SNMP Agent is not running in the System. Kindly start the SNMP Agent for Monitoring "
HTTP 500 Errors in Weblogic
Can I catch server side HTTP 500 errors for weblogic with the appmanager product?
information display
Hi Is it possible to show the last 2 days of real data and then the hourly averages there after. We need more than the last hours real data displayed. Kind regards
Technical Support
I need help to understand why my Tomcat monitor is showing large response times when the Linux monitor on that system is showing low cpu utilization. Type Tomcat Server Applications Manager 6.6 Tomcat Version Apache Tomcat/5.5.12 JVM Version 1.4.2_08-b03 JVM Vendor Sun Microsystems Inc. Mike Brown ------------------------------------------------------ This is posted using Applications Manager feedback form
customizing email templates
I would like to customize the email body what we receive from the email-action. I do not want to get the default details from application manager. I need to get my customized strings and $tag parameters. Can you please tell me how can i do this? thanks Kannan
Build 7001 - Update
We have released an update to our major release 7. Now in build no. 7001, we have fixed the following issues - Remote sessions opened in Server monitoring, issue fixed - Script Monitoring issues fixed - Issue in invoking MBean Operation in JMX 1.2 fixed Existing customers, kindly download the service pack from http://manageengine.adventnet.com/products/applications_manager/service-packs.html Susan
are there any plans for an ssl based gui
The reason I ask is that our security officers will not allow appman 7 in it's current form to be presented to the internet as it is deemed to insecure. If we could provide a more secure front end then we could then share information with our customers which would be of real value.
Automatic Report Creation
Is there a way to setup automatic report creation out of Application Manager 7? I want certain Response Time and Availability reports to be created in PDF and dropped to the filesystem. What's a good way to do this? Thank you. A Cline
Monitor Windows Running Processes
What is a good way to monitor Windows to be sure that a process is running? Has anyone done this before? Thanks, A Cline
Alerts tabs view error
Hi appmanager support, hi, I am now using Application Manager 7 and facing problem with browsing the Alerts tabs with the error message as "[Exception n:/webclient/common/jsp/ TabComponent.jsp] null". Can you please provide me in more detail on solving this kind of problem? As i been view the solution under trobleshooting page but still got no idea on how to solve it and where to place the detail. Thanks
System Load logged into database?
Is the system load statistics logged in the mysql database? if so where is it located?
some problem in appmanager 7
Applications Manager 7 ( build number 7000 ) has some serious problem: * The telnet sessions in remote servers which appmanager monitors do not close * We are getting false lot of alerts that servers are down can we revert back to service pack 6 ( build 6600 ) or is there a solution to this problem ?
Reappearing servers when monitoring a WebSphere ND
I'm evaluating Application Manager and added a WebSphere 5.1 Network Deployment cell. App Manager then proceeds to add monitors for all configured nodes and servers the ND is responsible for. Our problem is that some of the servers in the ND is supposed to be stopped and not running. This leads to unavailable alerts all the time. I've tried to delete these monitors, but they keep reappearing all the time. How can I block this?
Not working mail server on Win XP SP2
Uisng AppManager 7 Mail Server (Using Relay on port 25) I have always an error regarding that not valid server, etc. Please, let me know if I need something else.. thanks in advance..
Linux - I can't no add any minitor (server).
In Linux AppMananger 7, when I want to add any monitor (server, etc), the application never finish the operation after submit, it is always thinking. Please, let me know ..
Technical Support
Since applying the version 7 update, Applications Manager runs OK for a few hours, but then suddenly reports that all my systems are down - even though that it is untrue. If I restart Apps Manager then it correctly reports that everything is up, but then after a few hours it again reports that everything is down. Frank Downs ------------------------------------------------------ This is posted using Applications Manager feedback form
SERIOUS SECURITY HOLE
Hello, We have found a very very serious security hole in application manager. Basically, accessing any a URL as follows: http://192.168.0.xx/HostResource.do?name=HOSTNAME&haid=null&appName=null&resourceid=1298# (change HOSTNAME to one of your monitored servers & the resourceid= may need to match a valid ID (but still lets you in anyway)) The above allows ANYONE, even without having accessed the site previously to view whatever information they like, password and cookies are by-passwd/ignored). I
Could the poll interval be 5 seconds?
Dear sir, I created an Apache monitor but was told the Apache could only be polled in minutes. After I got through the discussion in all sites, I only found the low_level API in SNMP. I wonder if the poll interval of 1 minutes is reasonable, since the apache SLA violation could only be notified after 1 minutes. Could I change the poll interval of Apache service, thus it will be monitored every 5 seconds? Thanks.
Process monitor for Solaris
We installed Applications Manager on a Windows 2003 server and we want to monitor a SUN Solaris 8 server (system resources and processes). When we try to add some unix process to monitor (process Details -> Add new process), the window is empty (no process are shown). We use SSH to monitor the server. If we install Application Manager on a Windows XP machine, all the process are retrieved correctly. It may be a problem related to the 2003 server?
Monitoring Sun Solaris
We are are using Manage Engine 7 telnet to monitor our SunSolaris boxes. We have discovered that these sessions are not disconecting. looking at the Sun boxe we have a lot of open manage engine sessions these session only clear once the box has been bounced.
Major issue (bug) version 7
Upgrade to version 7 didn't went well at all!!! At all HP-UX servers (6) it set up so much kornshell (ksh) processes that the servers weren't available any more. This produced production performance problems! This seems a big bug and should be repaired. Version 7 is deleted immediately and version 6.6 is running properly again.
Applications Manager 7 Released
Our next major release ManageEngine Applications Manager 7 is out. Download the product from http://appmanager.com/download.html Existing customer can download and apply the service pack and upgrade themselves to Release 7 http://appmanager.com/service-packs.html Features that have been rolled in are - Enterprise Edition - Support for large scale monitoring with a distributed setup - Support for Windows Services monitoring - Support for Remote Script monitoring - Server Monitoring Enhancements (HP-UX,
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