cpu and memory reporting
22. No reports generated for icons representing 7 and 30 days. Also, in Reports screen, on clicking on any attribute for reports, it displays a message, "No Data available to generate Reports for the specified time period". Reason: Applications Manager archives the data for every one hour. Though the monitoring of the monitors is started, the reports are generated only after an hour. Solution: Wait for a minimum of 1hour to view the report. I waited over a day - no data , also some data is being
WMI vs. SNMP and Reliability
Hello, I am attempting to monitor approximately 20 windows 2003 based servers across my organisation. I have them setup to use WMI. The problem I have is that it seems that most of them have "no status" - or rather the grey circle with a line in it. Occationally I get a green light on one or two of the servers, but generally they have no status, and the infomation is out of date. But, when I configure and use SNMP it seems to update reliably, and quickly. The problem with SNMP is that I cannot monitor
IIS Monitoring
Hello, I have 17 IIS WebServers setup for monitoring, but it seems that it can only display the status of one server at a time. As it polls the servers, only one server will show the status of Available, the rest will be 'Unknown'. Any ideas? Gareth
Technical Support
Most admin options are disabled, i.e. New Monitor Group, New Monitor, New Threshold etc. They also dont show in the admin side pannel - only in Sitemap. I also cannot delete certain things from around the site. I am using the Applications Manager Enterprise 7 30 day trial, on a Windows Server 2003 machine. Gareth Jones ------------------------------------------------------ This is posted using Applications Manager feedback form
SAP R/3 Monitoring
Hi, is it possible to monitor a SAP R/3 System (such as enqueues, processes, dump status, user status, etc.) with one of your products? Thanks and kind regards Byte
Technical Support
SMS alerts - limit number of SMS's sent. Dear Sir/madam, I would like to limit the number of times the SMS actions are repeated for SMS alerts. Is there a possibility to put this to let's say 5 repeated ations? Yonathan Bensoussan ------------------------------------------------------ This is posted using Applications Manager feedback form
Changing database for AppManager
Hi all, I want to change the default database for AppManager to existing MySQL instance. I've changed all config files except startapplicationmanager.bat as there is no 'startMySQL' command there. However: - if I run AppManager service it tries to start and configure new instance of bundled MySQL; - if I put RO attribute on database-params.conf, AppManager creates some tables and then fails with SQL exception. Is this a problem with MySQL 5 or something else? Other items of ManageEngine series are
Technical Support
This may be a really dumb question, but... Under the "Monitors" tab, is there a way to sort the entries by Name? Steve Jarman ------------------------------------------------------ This is posted using Applications Manager feedback form
MIB upload problem
Dear ALL I am trying the Application Manager 7 and I have a fax application - RightFax which has SNMP module. When I try to load the RightFax MIB, it shows "Error parsing MIB" Attach RightFAX MIB for information Rgds Raymond
PORT NUMBERS
Dear Support, Which ports does AM uses. Within our company we have several servers in a new firewall environment and AM needs to have all ports open! thnx H. Frederiks
how do I migrate a stand alone appmanager 6 box
I have a standalone appmanager 6 box which I upgraded to service pack 7 however this doesn't let you upgrade it to an Admin node . so how do I do it. I have a significant number of monitors and alerts set up and I don't want to flatten it and reinstall. So how do you preserve the data and get the new features ?
Some help to configure snmp
Hi, i like to find some example file for configure the snmpd server (snmpd.conf file). I check the FAQ and find some question but the link to the example file is broken. Can someone post the snmp config that use for monitors. Thanks
Azureus
Hello Every body I have downloaded this software and trying to get it working but I don't know the actual function of this software and how to get it working. If any one have idea about it plz help. Thanks in advance
Error # Not enough storage is available to complete...
When opening some monitors, no data is shown and the message "Error # Not enough storage is available to complete this operation" is displayed at the top of the screen. These monitors previously worked fine.
Technical Support
Hi, I applied ApplicationsManager 7 on my system. It looks work fine, but, when system issues alert e-mail to me, the e-mail is not possible to read. I think it's becomes Japanese message, but character coding configuration or somethings are not correct. (I configured Applications Manager as Japanese display.) Yasuyuki TANIGUCHI ------------------------------------------------------ This is posted using Applications Manager feedback form
Technical Support
Dear support team, since upgrade from Application Manager to 7.0 all Oracle DB monitors and Apache Monitors are shown as "down". In a call a few month's ago, we got the hint to replace the classes12.zip with an inital one from first installation. We did this this time again, and for a few hours the monitors were "green". Yesterday night, they got "red" again and we don't get them in a consistent state. We need urgent help, because of productive systems monitored. Thanks and best Regards, Alexander
Technical Support
Hi Support, I wish to use AppManager to monitor our BigIP-F5 load balancer. SNMP is installed on the remote machine and it's configured as normal. Upon attempting to add this machine to AppManager, I get the following message... [HOST-RESOURCES-MIB is not implemented in the Snmp Agent.] Is it possible to get information on manually adding this to currently unlisted OS. I have followed your Help Documentation in [snmp_installation/configuration], but have been unable to crack the issue. The F5 uses
Technical Support
Dear, Can I see the file system status, which I have manualy mount on a server. I can see the system partision (like /opt) but can not see the external disk partition (like /backup)which I ahve manualy mount. for example I can see: /usr 60 1,358 Unknown /stand 31 110 Unknown /var 17 1,072 Unknown /home 0 64 Unknown /tmp 14 147 Unknown /opt 80 2,449 Unknown / But can not see /backup /cdr Could you pls give me some idea how can I do it...?? Thanks Nazmul Thanx Md. Nazmul Hoque Khan ------------------------------------------------------
HP-UX servers droppping monitoring
Hi there , I am sad to say I am still having problems with servers losing their monitoring even after I applied the SSHTOOLS patch to version 6050 can anyone please help as this is a major problem and will stop us from buying this product.
Oracle UserID Admin Rights
I have an Oracle DBA who will create a userid for me to use but not give me the System userid. Can you tell me the schema, object permissions, etc that the user must have to be equivalent to System or at least to make it so the tool will work correctly with the Oracle DB?
Technical Support
I am having trouble with using ManageEngine Applications Manager with Oracle. Currently there are two oracle servers being monitored by this application. For some reason every morning the application looses its connection with these servers and says that 'The resource is down.' I am forced into restarting the application again so it synchronises with the oracle servers. Stephen Bowden ------------------------------------------------------ This is posted using Applications Manager feedback form
start application manager at boot in linux
Hi, How to automaticaly start application manager in linux at boot time?
Backing up App Manager
What is the best way (most efficient) way to backup both the MySQL DB and the configuration files? I would like to be able to restore to a point in time. Our current enterprise backup [Veritas/symantec] does not have a client for the the version of Linux we are using. So what ever I use will need to backup to a local disk (this disk is actually mounted from a system being backed up by Veritas). I need to be able to restore to a point in time, without loosing more than 24 hours worth of data. I have
Appmanager as linux service
Hi, How to start application manager automaticaly in linux at boot time
Technical Support
Hi I am running Apache Tomcat/4.1.24-LE-jdk14 server and the following error report was generated: description The server encountered an internal error () that prevented it from fulfilling this request. exception javax.servlet.ServletException: Error allocating a servlet instance at org.apache.catalina.core.StandardWrapper.allocate(StandardWrapper.java:672) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:210) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
unable to delete the monitor
Have a Group called Application Servers that has multiple WEB servers added as monitors. I have removed one of them but the Application group reports resource is down for this server still. If I click on the Application Servers group the web server is not there. What could be the issue?
SNMP Trap Listeners configuration
Dear support, I'm trying to configurate a SNMP Trap listener for a certain v2c trap. When a trap is received, always is listened as an unsolicited trap. Never is received as a configurated trap, although a trap listener for this OID exist. What can be the problem? How can I configure it? Thanks
Application Manager Alert Email does not have details
The Application Manager Alert Email does not have details of the Warning/Error. Example : The message below was generated due to Disk % Utilization above 85%. However the message in the mail states Root Cause : 1. Health of 10..x.x.x is warning How can I see the actual Disk utilization RCA in the email ? Thanks Nikh Nath
Tomcat 5.5
My Tomcat 5.5 doesn't return any response time metrics. How are these gethered? Do I need to have an access log configured for tomcat???
Technical Support
Had power outage. All servers are up but the application manager shows critical alerts for most of them. The description for ALL monitors is the same "Health is critical as the resource is not available". I have tried to restart the Application manager services and even restarted the server. Did not help. I have verified that all those servers are fully operational and all services are started. the Application manager can ping all of them... Please get back to me asap. i do not have monitoring working
How to setup server monitor
I am new this application. I downloaded this software and playing around with it. As first thing I am trying to setup ping. I would like to ping a server and when server is down I should get SMS page. How to setup this process?
many JBoos in one server
hey,dear app team: i got a problem here,i'v deployed 3 jboss in 1 server,the ports of them are 8080 8081 8082. in app,i'v add them as their real ports,but i'v got same information from that 3 jboss,and it's form the 8080's jboss.infos from 8081 & 8082 are missing. so.. what's wrong with that?shuould i do some edit in jboss configuration?
[Application Manager] Red Hat Enterprise 4
Hi, I've installed the freeware edition of Application Manager 6 on a Red Hat Enterprise 4 system. The installation worked successfully, but when I launch the startApplicationsManager.sh the process block during a step and nothing else happens. Here is what I see on my screen: -------------------------------------------------------------- Checking for the availablity of the Primary Server in the Database. Found an entry. Trying to connect to the Primary Server at 127.0.0.1. This may take 60 seconds.
Database statistics on "Support" page / Hostname i
Hi, Some time ago I had to switch IP and hostname of the machine running AppManager, and I had to delete the monitors monitoring AppManager itself, because they stopped working for obvious reasons. I successfully recreated the AppManager related monitors, but now the database statistics on the AppManager "Support" page are empty. Is there a way to get these statistics back? Also: Where/how can I change the AppManager hostname that appears in the URL at the bottom of the action emails ("Reported by:
JRun Monitoring
Hey Guys: I Wanna Monitoring JRun server with app's custom monitor,does anyone can tell me how to create it?My JRun server version is 4.0
Technical Support
I have successfully added the Windows NT Performance MIB and MS SQL Server MIB to appmanager, but the specific SNMP attributes added show no data in the monitor window. The community string used creating the monitor is correct with READ permissions. Any ideas? Successfully using Windows 2000 and MS SQL monitors on this server. I am evaluating Applications Manager Build 6600 for possible 50+ server installation. George ------------------------------------------------------ This is posted using Applications
Technical Support
Monitors somethimes stops the refreshing (monitors for Linux (SSH), Tomcat5 and MySql). When monitor stops the refreshing no other commands are generated. Refresing time is set to 1 minute. I have approximately 10 cases per day. My next problem is unknown exception in logs (see additional comments) Thank you Petr Steckovic 03:08:26:994 MEAM: Tomcat : DataCollection for IF-XXX.server.cz_Tomcat-server_8080 started @ 16.6.2006 3:08 completed @16.6.2006 3:08 and took 1281 ms 03:08:35:884 MEAM: AMScheduleReports
Technical Support
In solaris i am unable to see any graph for the memory utilisation. For CPU utilisation the graph is showing up fine. Also noticed that app.txt is created in the home directory on the solaris box. what could be the problem? Venkat ------------------------------------------------------ This is posted using Application Manager feedback form
Technical Support
Hey, Everytime I try to add a .NET monitor to a remote server I get this error: "The object exporter specified was not found" I have reviewed the these 2 articles and it didn't work: http://forums.manageengine.com/forumHome.do?forumGroupId=49000000002007&forumTopicId= http://forums.manageengine.com/forumHome.do?forumGroupId=49000000002007&forumTopicId= Trying on different win2003 servers. some 32bit, other 64bit. Network looks like this: AP Manager -> router ->pix ->WAN ->Pix -> win servers. all
URL Sequence Monitoring
Hi, I am using URL sequence to monitor several links after login using NTLM authentication. I am just wondering if the application run at the background and could it send an alert when user login failure? How am I going to test this? Like input wrong password and username or something? And also, I monitor another URL which using form POST authentication. I want to know when the user input valid/invalid username and password in the login.php, next sequence page is successully loaded or not? Is that
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