active directory and administrator password need to be different
cannot change password for admin account, I have used the active directory import and it has changed my password to match AD but i do not want this to be the case. Please can someone help
No support non-english OS
After announced support non-english OS , i have downloaded trial and install it. Build Number: 60327 As well as earlier in menu Admin > Scope of Management> Add computer(s) non-english names of computers, names OU's in AD is "??????????" and no native symbols. In addition : language OS is russian (1251)
can i simulate Switch witch "Port Security" function...and Switch connect to VMware ???
can i simulate Switch witch "Port Security" function...and Switch connect to VMware ??? Thanks all !!
JRE error
Iam getting a error saying .jre\bin\javaw not found and some other errors in command prompt saying internal or external error
App Manager Crashs
App Manager Crash's leaving child processes active (java) & saturation of memory on server. Please can you tell me what’s causing the problem? See log file attached which was created around the time of the crash Build number = 8602 Operating System = Windows 2003, 5.2
Problem with SNMP Trap
We send alerts from our App manager server to our supervision console by using the action “SNMP trap Action”. Normally the action works without any problem, but recently it has stopped working. When I execute the action manually by clicking on the button "Execute", I get the message “Action Failed” see screenshots included. Build number = 8602 Operating System = Windows 2003, 5.2 I have tested the port snmp (162) & there is no problem.
upgrade to NA
Good afternoon, whether tell please there is a decision of this problem? This error stands out at connection to mssql 2008. You cannot configure this database server because the database server is compatible to build 7505 and now you are installed NA build. Please install the build 7505 and then upgrade to NA
Confused with the metrics in different monitors
Hi, I've created three monitors: Apache, Tomcat and Linux (all location on the same machine) where my web application is residing. I've viewed the reports for all the monitors, and I'm a little confused with some of the metrics on the reports. 1. What is the difference between Response Time under Linux and Response Time under Apache? 2. What is the difference between CPU under Linux and CPU under Apache? 3. What is the difference between Request Per Min under Tomcat, and Request Per Min under Apache?
installation
dear guys, i'm having problem to setup on my centos. anyone could help me with this. thanks, regards, nazrin
AM cannot detect host name change
Hello, We faced a strange problem, we have a computer that in a workgroup and not joining any domain, assume the computer name is SERVERA. We have SQL Server and IIS installed on this computer. Before last week, AM can collect this computer's information succesfully, last week we changed its host name (from SERVERA to SERVERB) and added this computer to domain, after that problem occurs: All monitors related to this computer still point to SERVERA, we tried to delete and re-create these monitors
javaagent WebTransactionAgent.jar not working.
I have added the following option to my jvm options for a Sun One 8.2 Applications Server instance: -javaagent:/export/home/user/WebTransactionAgent.jar But for some reason I can't see any attempt at all during startup to load the jar file. I know my version of java works because when I run: java -javaagent:/export/home/user/WebTransactionAgent.jar the agent starts and ManageEngine connects, but there is no data. Any help?
Monitoring Windows Services
Hi, We want to monitor a specific windows service on one of our servers in a specific way. First, do I use "Service Monitoring" under the Services Group or would I want to use "Windows" under the Servers Group? Second, the way the service works is that it restarts itself automatically every 3 minutes. We would like to, if possible, setup a monitor that monitors the service but does not alert us unless it has been down for 20 minutes. I'm pretty sure the first question will be possible, but I am
Internal and Customer Facing Interface
Hi, after using Adventnet Servicedesk plus internally for a while now, we want to know if it is possible to make it customer facing. This means that we effectively want to provide a portal to external customers to view their own calls (as a pose to our internal customers). Using the standard user interface is not appropriate as it would display our internal knowledge base and announcements to external people, therefore is there any way to create a second customized portal, or alternatively is
AIX monitor / Free disk space on File System
Hello Is it possible to have free disk space stats on FS ? (as disk used utilization) Thanks
Adjustable vertical in response time report chart
The vertical scale in response time charts makes it unreadable when there is a very high peak in the middle of the graph (the scale is calculated based on the maximum value). An option to make this scale ignore the "abnormal" peaks would be nice , otherwise the year report is unusable if there has been one incident with extremely high response time: all the normal data is "crunched" on the horizontal axis ...
Windows Script Monitoring
Dear Support, I am trying to monitor an output of a script on our monitoring server it self (appmanager is installed on that server) As described in your FAQ i've added a dummy.vbs to the config so it would just monitor the output of the file. I can add all the necessary information in the "add script monitoring" function, but i doesn't seems to put the data in a table.. I've added the contents of the logfile & the actual config like it is in app manager. Could you point me to the good direction
Error
hello every body i am new ,and i have a problem in monitoring a transactions Web J2EE with application manager 8 ,the error is : Le service n�est pas ex�cut�. Il est probable que Transaction Agent n�est pas d�ploy� if every one know how can i solve this problem ,it can be helpful thank's
SAP Portal monitor
Hi there, does this support the SAP Portal application? -guest
more easy?
Hi, Is there any solution to make a file with the html links of the reports, or create a more simple web page than the standard appearance - without side and edge menu and without the tabs and alerts links, or display only those elements what I want to be appeared (e.g. based on a configuration file)? Zkallo
Erreur
hello every body i am new ,and i have a problem in monitoring a transactions Web J2EE with application manager 8 ,the error is : Le service n�est pas ex�cut�. Il est probable que Transaction Agent n�est pas d�ploy� if every one know how can i solve this problem ,it can be helpful thank's
Header request
Dear App Support, Could you take a look if it is possible to integrate in the URL monitoring also a HEADER request? (Now we have a POST & GET functionallity) I think this should be very handy if you want for example to look if a certain file is present on a website without downloading it. Thanks in advance & kind regards, Bitz
Memory Usage on SNMP Device
Dear App Support, Yes it's me again :) Could it be possible to (while adding an new attribute to an snmp device) add an OID like this: .3.6.1.4.1.9.9.48.1.1.1.5.1 * 00/( 1.3.6.1.4.1.9.9.48.1.1.1.5.1 + 1.3.6.1.4.1.9.9.48.1.1.1.6.1 ) & 1.3.6.1.4.1.9.9.48.1.1.1.5.2 *100/( 1.3.6.1.4.1.9.9.48.1.1.1.5.2 + 1.3.6.1.4.1.9.9.48.1.1.1.6.2 So basicly intgrate formulas in the oid screen itself? This would be very handy for our "network managment" part of application manager. Thanks for your answer & kind regards,
JRE already installed, yet ManageEngine want to install
I am using Debian Linux and have the Sun JRE installed already on my system. Yet when I go to install ManageEngine demo it wants to install its own Java environment: sudo ./ManageEngine_ApplicationsManager.bin Searching for Java(tm) Virtual Machine... . Preparing Java(tm) Virtual Machine... It appears that is is correctly detecting my installed instance of JAVA and hence wants to install its own. How can I tell it not to install Java and to use my already installed version?
Script Monitoring Host
Dear Support, When i want to add a "script monitor" onto a remote machine i only have 2 choices: Telnet & SSH. Is it possible to add for example the WMI option? Because i need to monitor windows scripts (vbs, bat, cms, ... ) that are on DMZ server(s) and for a strange reason i cannot access them through telnet. Thanks & kind regards, Bitz
Integration OpManager
Dear Support, As you can see in the attached printscreen we have integrated Op & AppManager on our test enviroment. Everything works well except the Availability status of my network devices & esx servers. I have attached a printscreen that clearly shows the problem. Could you please advise me what to do? I have tested it with several devices from OpManager but without any luck. Thanks in advance & kind regards, Bitz
CSV/Excel Reports
I want to generate a series of CSV/Excel reports using the data available within the show history data screen. e.g. CPU Utilization Date Time Minimum value in % Maximum value in % Hourly Average in % Jan 27,2008 12:00 10 91 57.17 Jan 27,2008 11:00 3 82 42.33 Ian Gibbons
Oracle Tablespace Monitoring Problem
Hi, i've noticed a problem within the tablespace monitoring of some oracle databases. In the Tablespace Status there are some tablespaces shown twice. Has anyone an idea why they are shown twice? thanks rosi
Error Adding AIX server
I wanna add an AIX server to applications manager. If i give the wrong password, the applications correctly give me an error, but if i give all the parameters correct, the application hangs, and never returns and doesn't add to database. This error is only in one IP specifically, if i add another ip address, this one added without problems. Thanks in advance
Downtime Scheduler Issue
Hi, We have downtime set for a server from 11pm to 5am. Last night and on other occasions the server was down from 1am until 5.05am. The server reported availability down for 4hrs 5 minutes. For my availability reporting I only want to see 5 minutes downtime. How can I achieve this? thanks, Lerwick
COM+
Can Apps Man monitor COM+ applications?
Which port have to be opened in the firewall
Hi, Can you give which port have to be opened in our firewall. I saw some communication between the appmgr and the server on the port 135. But after, there is some blocked communication (port 4690-4691-4692 etc�) between the server and appmgr. Could you give some help? J�r�me
Technical Support
Access ME-AppManager through reverse proxy? I have set up an me-appmanager on the local network and I am successfully monitoring serveral servers. Now I want to be able to access the system from an external site. However, I do not wish to allow direct access from internet to a webserver on the LAN, we use a reverse proxy on DMZ for theese purposes. I have configured the reverse proxy (apache 2.0.52) with SSL to do the following: ProxyPass /appmanager http://x.x.x.x:9090/ ProxyPassReverse /appmanager
Does ME support WAS ND 7
Hi all, I'm looking for monitoring my AIX, Oracle and WAS ND but my WAS ND version 7. Does ME support WAS ND 7 Thanks
ManageEngine consultants needed
Hello ManageEngine User, I'm looking for consultants who know ManagEngine products and experienced enough to architect, design and troubleshoot IT networks and infrastructures. Deep Analytical skills needed. Must have strong Communication skills. US citizen preferred, but not necessary. Security Clearances desired. For more information, please contact me at: Eric Wegner AdventNet, Inc. 10 Cornfield Lane Asbury NJ 08802 Phone: 732-801-9083 Email: eric.wegner@adventnet.com IM: evwegner@yahoo.com
Cannot monitor SNMP printer
Hello, I am trying to use AM to monitor my HP LaserJet 4300 and 4350 printer, we have downloaded the MIB file from hp website but when trying to import into AM, we received parse error, I have attached the MIB file, does anybody know how to correct this issue? Thanks.
Monitor file content
Hello, We have a program running every 15 minutes and everytime a new log will be generated, the format of the log name is YYYYDDMM_HHMMSS. We want to use AM to check in the following logic: 1. Search for the newest log 2. Check for a special content in the log such as "Fail" or "Success" Is it possible to do this? Thanks.
Websphere 6.1 - Java runtime monitoring (bugs)
JVM runtime monitoring works on WAS 6.1 as long as you assign the following string to the WAS generic arguments: "-Djavax.management.builder.initial= -Dcom.sun.management.jmxremote -Dcom.sun.management.jmxremote.port=1099 -Dcom.sun.management.jmxremote.ssl=false -Dcom.sun.management.jmxremote.authenticate=false" Looks really good, but AppManager does not seem to pull the following correctly: - Heap information - Thread information This is not a Websphere problem, as I am able to pull all of this
Flash Media Server
Hi, Can Application Manager monitor Flash Media Server through SNMP or WMI? I would like to see the output of the current streams and current bandwidth... Thanks in advance Paul
send sms under alert escalation configuration
Hello Forum, how can i send sms under alert escalation configuration. now i can only choose send email action. or is possible to manipulate alert escalation send email without html code. i have set under send mail configuration only with text modus, no html, no both. But alert escalation send always multipart mail with text/html. Now alert escalation send mail with multipart message with text and html code: ################################## Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding:
Error to run Application Manager
Hi, My problem is that Application Manager don't want to run. [img]<a href='http://imagik.fr/view/32725'><img src='http://imagik.fr/thumb/32725.jpeg'></a> <a href='http://imagik.fr'><small>imagik.fr</small></a> [/img] I don't understand. thanks
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