support page
Hi, I have just installed the free version of Application manager (build7100), worked perfectly. Then i restarted my computer quickly, without closing down Application manager. Now, i get the support page, reporting me that "an error has occurred", but whatever i do, i cant get rid of this page, and can't access the over page ... I tried to answer the report, cancel the report, restart the ManageEngine properly, and even restart my computer, but nothing happens, i still get this page, and can't access
Technical Support
We move a URL to a new IP address last week. The URL stayed the same. The HTTP monitor we were using for that URL does not work anymore. I have tried deleting the monitor and creating it again but it still does not work. Does ManageEngine cache DNS information somewhere? If so, where so I can clean it out and make this work again. Thanks, A. Cline
ME TuneUp?
I'm seeing continued slowness out of Application Manager. For instance, if I do a search it takes several minutes to complete. Is there some database cleanup I should run or is there a maintenance procedure I need to look at? Also, I've noticed that I have a large amount of logging information (several GB) is there a way to limit this and is it safe to delete? Thanks, A. Cline
oversensitive ping check
Good Morning , I have a problem where servers will bounce up and down according to appman but are stable when you look at the machine . I have run in parallel with appman monitoring two simple ping tests with outputs to the same machines. I waited for appman to next say the server was down and then checked my ping tests. surprise surprise the server was responding. my question is how do I tone down or reduce the sensitivity of the ping test ? I have been looking through the admin mods you can make
SNMP DISK IO Mib
Error parsing MIB:UCD-DISKIO-MIB ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Loading MIB:AdventNet-WebNMS-MIB ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
aduit trail
Is there a way of telling which administrator added/remove/modified a monitor?
Apache Monitor
Hi, when setting up an Apache Monitor then there is no way to change the "server-status" url. Ouer apache has the server-status url under $host/-system/server-status. Is there a way to change this behavior or add an parameter to the create and edit monitor? Kind regards.
Possible update of software to support HP Tru64?
Would LOVE to use this program to monitor our 3 alpha servers that run Tru64, but there is no option. Is there a way around this. Also Tru64 does not have the ability to use JDK 1.5. It is not available. Is there a fix for this too>
BackupDB.sh failure
While running the BackupDB.sh (version 7.0.1, Fedora4 O/S) I get the following: Exception while getting data from HostDataCollected General error message from server: "Can't open file: 'HostDataCollected.MYI'. (errno. 145)" The file HostDataCollected.MYI is located in /[installdir]AdventNet/ME/AppManager6/working/mysql/data/AMDB and owned by the correct user:group with 0660 for permisions. What am I missing here?
How to delete network from Network View at Home tab?
Hi Community I am new to App Manager and trying out the features. I installed it at Win2k server and this is the version Product : Applications Manager Build Number : 7001 I accidentally add wrong network from Admin>NetworkDiscovery>Discover A Network. Because system auto-fill the network ip address and subnet which are not even exist in our network and I though system so smart and detect. My bad bad mistake.. I manage to delete that network at Admin>NetworkDiscovery. But the thing is that wrong
Technical Support
Hi, I have a threshhold against a sun server that will alert a critical is the cpu utilisation goes above 98%. the monitor checks every 5 mins and I have set the polls to try to 6 so I only expect to be alterted if the cpu goes above 98% for 30 mins. This is not working as I expect. There is a scheduled job that runs at 19:30 every day (runs oracle db exports) and every day I get an alert at 19:33 for the cpu above 98%. Have I set this up wrong? Thanks & regards Mike. Mike Hartas
Technical Support
hi....I'm using web console of free ManageEngine Applications Manager on Internet Explorer 6.0.29. When I try to add a new monitor on any voice (application servers, Transaction Monitors etc...etc), nothing happening. How I can to add a new Monitor? flascius
Performance report
When you look at the last 7 days of CPU performance it only shows the hourly average. Is there any way to decrease this to a 10 or 5 minute average? This way it will show us more detail on how the server is performing. Thanks Peter
Availability percentage of a monitor group in Reports doesn\
When I create a report for the availability of a monitor group for "This Month", "Last 30 Days", etc., I get a 99.9x% number, which is correct. The individual monitors listed in the group within the report all show as 100% for that period. The only way to get the availability percentage shown for the individual monitors to correctly reflect what the group availability shows is to generate a "Quarterly" report. Then the individual monitors that truly had less than 100% correctly show the actual availability.
How secure is AppManager's database?
Hi Community I would like to know how secure AppManager database is. As I understand that I have to key in admin id/password to do WMI-based monitoring. Also aware that admin id/password are encrypted before saved in the database. The question is how strong is the encryption and what method AppManager is using to keep it safe. Manual is very brief in this area and not mentioning any details. Please kindly answer the question as security nowaday is the big concern and it may cost our job if things
How Can I Monitor each Host and application pool In IIS?
Hi We are Hosting company. we want monitor each website and application pool in IIS. what we can do? we want to know witch host and user in our server get our cpu and memory performance. we want monitor each database in sql too. each database connection and performance. please help us and give us the true solution. thanks for your support
Technical Support
Hi there Not sure, if I'm posting this in the right location. I am looking for a web monitor type software, which is not monitoring my own website, but someone else's. For example: I was trying to get tickets for one of my favorite bands, but the tickets sold out within 40 minutes! I called a few days later just to check and they told me that in a few weeks some tickets will go back online, if people didn't pay there bills. They couldn't tell me which day that would be. This meant I was continously
AppManager7
1)Custom Monitor With a custom monitor made with a script , we have a numeric return values as output. We are unable t have a report on this value. 2) EventLog Monitoring Despite a correct WMI configuration we are unable to collect eventlog for a host. How could we affect the eventlog rules configured in admin interface towards a specific host ( we just have selectd event log monitoring on this device) 3) Action Could we have others attribuets in message like the paylog of a windows event log, the
Alert actions for unsolicited traps
Hello all, I have tried to find this in the forum, but had no luck... Is there a way to set up App Manager to carry out an alert action (i.e., send me an email) when any unsolicited trap comes in? I am aware that I can set up a Trap Listener and feed in all of the info for a given trap, but it would be nice to just get an email for any unsolicited trap. (This would save me a huge amount of time configuring loads of Trap Listeners! Thanks for your time, Dave A
Technical Support
I am trying to execute an action trough ssh on a remote linux machine for example to start the sendmail what should I write in the Directory to execute Program box ? I tried several things like: /etc/init.d/sendmail start or putting the above command in a file and write /tmp/sendmailscritpt.sh nothing seems to work Please advise Thanks and best Regards Yonatan Seneor -EMC Israel Yonatan Seneor
CPU/Process monitoring
I have multiple Servers being monitored by a service monitor using WMI. If i monitor a process in the server, i am not getting back any CPU information for the process. I keep getting -1. If the CPU usage of the entire server hits 100%, is there a way for the system to flag the process with the most CPU usage? Even if i am not monitoring the process? It would also be nice to see a graph that shows what processes are currently taking up the most CPU and Memory. Thanks
New monitor aplications manager 6
HI, I want to add to my group gateway a new gateway, but when i add the new it say " waiting local host" and the web page freeze. So the new monitor isn't created. I use aplication manager 6. Thx.
jsession in URL Sequence Monitoring
Do you know how to Monitor an URL Sequence when jsessionid is passed trought?
Parsing Error when attempting to stage mib
Hi Folks can you please offer any insight as to the what the cause of the parsing error is with the following mib when attempting to stage it. Regards Kieran
Can "Execute Program Action" pass some parameter t
I prepared some general vbs script for alerting the Availability of some process. Can "Execute Program Action" pass some parameter to my vbs? For example: My Script is test.vbs and the script is show below: WScript.Echo "The " & Process_Name & " Process of the " & Which_Computer & "is down!" Can the system pass the parameter Process_Name and Which_Computer to my script file? If the system can do this, I just need to create a common script file and apply to all alerts. Thank you very much.
MSSQL: Snapshot View - no metrics
When I look at Monitors > MS SQL > dynamics.arcticgroup.local_MSSQL-DB-server_1433 : Snapshot View I cannot see almost all values. Look at the extract below. WHAT IS WRONG? Thanks, Michael Fradkov Attribute Value Threshold Total Memory - KB SQL Cache Memory - KB Lock Memory - KB Optimizer Memory - KB Connection Memory - KB Generated WorkSpace Memory - KB Memory Grants Pending - Memory Grant Success -
Invalid License file
When I install Application Manager Evaluation finish. And run "Application Manager start" Program will show message box "Error code: 485::Invalid License File Please Contact AdventNet,Inc. ...." How can I solve this problem ? Thank you Tee
about monitor Weblogic 8.1+SP5
about monitor Weblogic 8.1+SP5 The version of Application Manager is Professional Edition. i had modified 2 parameters in my startWeblogic.cmd according to User GUIDE document. when i restart my Weblogic, a message had be displayed: disableMBeanAuthorization is not a recognized attribute...... then i can add a new weblogic monitor in Application Manager 7, but i can not see the JDBCConnectionPool and EJBRuntime monitors. i had ask this question to the supporter of Application Manager in China, but
Execute Program Action - restarting tomcat
Please respond via e-mail. I am trying to monitor a tomcat server and restart it automatically when it goes down. If I have AM run the *.bat files that are used to launch tomcat, I get an error that says "Windows cannot find '-Djava.endorsed.dirs='. Make sure you typed the name correctly and then..." How do I make this *.bat file run under AM Ken Zitko
Slow Response Times for all DMZ apps and servers
Hi, I have a PIX 501 firewall between my internal LAN and my DMZ. I have a variety of servers in the DMZ, Oracle, Exchange, URL, IIS etc. My AppManager is located in the internal LAN. It's version is 7007. My firewall is setup with a basic configuration, no NAT, just basic port blocking and a small access-list. All my DMZ servers report a slow resonse time. Is this due to the firewall? Anyone else seen this? thanks Dave
Is it possible to change the "Trap received" messa
Hi, I have configured a trap listener, it is working fine. But in the alert view, I want to have more information in the Alert message for the trap that I have received. So instead of "Trap received", I want to display specific VarBind. Is it possible to change the message? Thank you
Replacable Tags
Is there a way to create custom "Replacable Tags"? I want something like: $URL - URL being monitored $RESPONSECODE - URL Response Code Robert Cantrell
Support tab > AppManager info
Support tab > Applications Manager Installation Information > Load Factor What this value is mean? Database Connection Time- Last One Hour and Database Request Statistics - Last One Hour not show any info, only "-". Who to fix this? Product Applications Manager 7 Build Number 7001 Service Pack 7.0.1 Volodymyr
Application manager no executing scripts?
I have uploaded a perl script that i have made and application manager does not even seem to be trying to execute the script when the error condition is met. i know the script works as i have it running on OpManager and it works perfectly. Any Ideas? Also, this script sends TRAPS from OpManager to our trapserver .
How to show monitors that aren\'t assigned to groups
Is there a way to show monitors that we've created that haven't yet been assigned to any group? We've added so many monitors, we think we've forgotten to assign a few to the appropriate groups that we created. rgranard
Application Questions
Hi, Can anyone tell me if the Application Manager can manage an LDAP directory and if so how can this be done?
JBoss Server - Wrong Version ???
Hi folks, I have Applications Manager 7 OPManager 6005 Running on Windows XP JBoss server version 4.0.4 AG I have tried to setup my first monitor, a JBoss server. I select 4.x in the field "JBoss Version", when I hit Add monitor I get the following error... "The JBoss client jar (jbossall-client.jar) is not available. Copy jbossall-client.jar from <jboss Home>/client/ to C:\Program files\AdventNet\ME\AppManager7\working\classes\jboss\40." Now in thje c:\program files\....\jboss directory exists only
Changing default mysql pass in applications manager 7
I am trying to change the default password of appmanager for the mysql database for Applications Manager 7. When i change all the passwords in the database , and the passwords in the config files, i can log into appmanager, but the page is blank. please get back with me asap on this. thanks, corey the config files i am changing the pass in are: working/mysql/my.ini:password="appmanager" working/conf/MySQL/database_params.conf:password appmanager AppModules TopoDB-MapDB-EventDB-AlertDB-PollDB-PolicyDB-USERSTORAGEDB-ApplnDB
Technical Support
Does ApplicationManager compatible with RHEL 3.0 and 4.0 ? Thanks, kavitha kavitha
How can I monitor UniVerse DB
We currently have a fairly large installation base of UniVerse Database on AIX servers. I was wondering if AdventNet Application manager can monitor the UniVerse database? THe parameters I would like to watch are whether there are any Active Read Waiter locks held for a considerable amount of time?, CPU utilization by UniVerse, memory, etc... If someone has another tool which they are presently using to monitor UniVerse, I would be grateful if you can forward me info on it..
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