Password Sync agent needs .net framework 2.0 and 3.5 to work. Both these have a CVE.
The article (https://www.manageengine.com/products/self-service-password/help/admin-guide/Application/sync/password-sync-agent-native-password-reset.html) says Domain controller should have Microsoft .NET Framework 2.0 or 3.5 for password sync agent
ADSelfService Plus Fixes and Enhancements [2022]
Release Notes for build 6212 (Nov 14, 2022) Feature: Hardware TOTP token support: Hardware tokens such as Protectimus hardware TOTP token and Deepnet Security hardware token can now be configured as a custom TOTP authenticator for identity verification.
MFA for Endopoint not working on unlock
I have MFA for endpoint setup on our servers and when logging in it functions without issue. But when a server is locked and then unlocked it does not prompt for MFA and lets the user right in. Is this expected behavior? If not what needs to be changed
OWA integration installation problem
1. I installed version 6.1 Build 6123 on Exchange 2019 CU12 on Server 2019 2. I downloaded the android app and was able to enroll the user 3. I verified I could log in to OWA. I got the forms login page, and entered a username/password. This worked 4.
Can enrollment be moderated
Hello: We are currently testing ADSelfService Plus for our company and like it quite a bit. We are wondering however if there is a way to moderate the enrollment process? We would like all enrollments to be approved by the technicians of the appl
OpenLDAP password synchronization for users with polish charset
Hello, I have problem with synchronizing password change to OpenLDAP for users with polish charset in CN ex: „cn=Adam Łącki,ou=Work,ou=Users,ou=PR,ou=ODD,dc=domain,dc=local” When I change password for this usser in AD DS, ADSelfService Plus is detecting
owa installation
I installed version 6.1 Build 6123 on Exchange 2019 CU12 on Server 2019 I manually added the inbound firewall rule for the admin portal (as it could not work without this) I was blocked initially by Configuration:MFA:MFA for endpoints requiring HTTPS
Reset Admin Login Requirements
Hello there, I'm currently trying to repair a very broken, old, and undocumented test environment for ADSelfService Plus. When trying to access the admin logon (via /adminLogin.cc), we get the following, even locally on the server it's installed on..
Using VPN to update cached credentials ADSelfService Plus
Can someone explain to me how the VPN works with this. I have entered the VPN Settings for our NetExtender. I am just curious how this works since it is not asking for any credentials to log into the VPN. Our VPN credentials are tied to our AD usernames/passwords so just a little confused on this part of the setup. Thanks,
Secure helpdesk user verification
The helpdesk is a popular target for hackers. The most popular tactic used is social engineering. While social engineering is likely when using security questions, it is much less common if multi-factor authentication is used. A much needed feature in
GINA 2FA prompt everytime
We are getting ready to roll out this product. When I install the GINA client on my laptop, it works fine. But it is prompting me for answers to my enrollment questions on every single unlock or login. I don't want it to do that, I want it to just be
ADSelfService Plus and log4j (CVE-2021-44228)
Hi, Is the latest version of ADSelfService is vulnerable to the recent log4j vulnerability? Looking at the library files I can see both log4j 1.2.8 and 1.2.15. I really think that the home page should direct us to a status page regarding this issue. Some
Spring4Shell in ADSelfservice Plus
Searching my \Lib folder today found the following files spring-beans-4.2.0.RC3.jar spring-core-4.2.0.RC3.jar spring-context-4.2.0.RC3.jar I know AD Selfservice plus runs Java 8 not java 9, but all the same, could we get a updated version of this library
Updating Cached Credential Over VPN (Cisco Anyconnect)
Hello, I am unable to get the system to update the cached credential over vpn after password reset. I previously had a support case with manageengine regarding this, which was resolved, but I have since then lost the settings. I believe the resolution
Challenge Questions Confirmation Needed
Can we please get the feature added prompting users to confirm their response questions? As it stands now users can incorrectly type their response questions and then not be able to unlock their account or reset their passwords. We cannot even deploy this app until this happens. This should be very easy to do with a hotfix. Please provide an ETA. Regards, e-
ADSelfService Plus' latest build 6123 released with some security issue fixes
Hello everyone, This is to announce the release of ADSelfService Plus' new build 6123 which fixes the following security vulnerabilities. Issues fixed: A security vulnerability which exposed admin credentials if the ADSelfService Plus server access was
Attackers Gaining Administrative Access to Zoho ManageEngine ADSelfService Plus Instances
FYI anyone with internet facing selfservice should act quick Rapid7 reporting Attackers Gaining Administrative Access to Zoho ManageEngine ADSelfService Plus Instances Rapid7 Managed Detection and Response (MDR) recently observed several incidents in
Changelog for GINA/Mac/Linux Login Tool (5.9 update)?
Is there a changelog for the recent 5.9 update to the GINA/Mac/Linux login tool?
Some users can can use old passwords and some not??
Hello... We have Windows Server 2012 R2, where we have a server named AD-1 and is the primary so to speak and AD-2 is the secondary, meaning only AD-1 can send out the changes. We are using ADself service Plus. Not sure where to look to get the version
Your account is not configured for Multi-Factor Authentication. Please contact your Administrator.
I am trying to enforce MFA enrollment and MFA on our superadmin accounts in ADSelfService Plus. The superadmin accounts are a couple of user accounts synced from Active Directory. These user accounts are in their own OU in AD and do NOT have any other
Locked out of system
We've updated our main AD administrator account which was configured within SelfService for domain configuration. Problem is we are now unable to log in to the system to update the configuration with the new password (get Invalid domain configuration
[Important] ADSelfService Plus 6122 Security Fix Release
Hello everyone, This is to announce the release of ADSelfService Plus' latest build, 6122, with the following issues fix. Issue Fix: In product instances where post-action custom scripts are enabled, a security vulnerability (CVE-2022-28810) which could
How to configure password Sync in three domains multidirectional
Its possible to do a multiway password Sync with 3 domains? I configure password Sync agent in all dcs of the 3 domains, and create 6 Sync policíes A to B, A to C, B to A, B ti C, C to A and C to B. I do this config because a suport technician tell me
DUO MFA call via HTTP (Windows GINA client)
Hello ManageEngine, We are deploying the ManageEngine GINA v5.9 client via HTTPS and it works well however our environment blocks HTTP calls to the outside world. This comes into play during the GINA DUO MFA prompt. From the logon screen, after a user
Mobile App: customizing help page?
Hello everyone, I've been wondering if there is the possibility to customize the help page in the ManageEngine ADSelfServicePlus App, or is it a built-in page? Thanks David
Granular permissions for technicians
We have multiple technicians who help our customers and if can we add more Granular permissions to technician roles so that instead of giving them "ADMIN" access we can give them limited access to enroll/edit individual users or bulk edit/enroll users
Multiple push requests to ADSS App for VPN
I just finished setting up MFA for VPN on our network and we are in pilot mode. Everything seems to be working well, except when users are logging in their mobile phones are getting multiple requests to allow the login. Even after the first request was
Hide synchronization status
Hi, I want to know if there is way not to display the status of the synchronization ? We synchronize multiple directories, but in the Domino directory only 80% of the users have an account, and for the others the popup displays that the user cannot be
Post Action custom script questions
So I'm thinking that these scripts might help me out of a strange situations I'm in. However I can find little documentation on exactly how these scripts work. The example supplied example is: cscript test.vbs %userName% %password% But where is the default location for this script? Can I use absolute paths? I see the tokens %userName% and %password%, but what other tokens are available? Is the return value from the script used? Thanks Bob Where are these script co Run custom script to synchronize
Account unlock/Password reset trying under the identity of the user
Hi, We have recently setup a new policy that uses MFA. Until you try to unlock an account or reset a password, everything works fine. When you try either option, we are getting a native exceptions: adssp.error.native.no_unlock_priviledge::::: For the
Some Authentication Problem when logging in
Hello Everyone, hopefully you could help us resolved our concern below. When users logged in they encounter this issue. Any ideas/troubleshooting procedures will be a great help.
ADSelfService Plus' latest build 6121 released with some security fixes
Hello everyone, ADSelfService Plus' latest build 6121 fixes the following security vulnerabilities. Issues Fixed: A security vulnerability (CVE-2022-24681) which allowed XSS script execution in the reset password, unlock account, and user must change
Change Reset Password Screen to include custom text
We'd like to include a description of what Password Complexity means when people change their password (this screen). Whether it's a hover/alt text or a link for a descript or just inline with the rest of it. This would help avoid some help desk tickets.
Problem While Sending SMS
Hi when I want to send a test SMS in ADSelfService, the message "SMS sent successfully" will be shown. but No SMS will be sent and in Serverout0.txt log file i can see http url address page as html. Also I have tested SMS service with same parameters
Windows Logon TFA not working
I've carefully followed all the steps in this guide: https://www.manageengine.com/products/self-service-password/help/admin-guide/Configuration/Admin-Tools/GINA/windows-logon-tfa.html I've enabled SSL, setup a certificate and verified connectivity. The server and end computer are on the same domain and I've deployed the agent through the GINA Installation console page. Under the MFA section I've enabled the Endpoint MFA and the MS Authenticator. Logging on to my test box runs as normal; no 2FA.
GINA Other User option missing
With the GINA installed on my systems the "Other user" option is missing from the login screen is there a way to get this back?
LDAP Macros - manager ?
Hello, Is there a way to add the manager inside the macros to be used on a mail to warn users on their expiration of password ? Regards, Seb
Expiration Notification - Access URL is not hyperlinking
Hello, We have configured our instance to send Password Expiration Notifications, however, it is not hyperlinking the Access URL in the message. Anyway to resolve this? We have used the macro %acessURL% in the message to populate the url, its just not
Redirect to Enrolment
Hi, This may seem like a simple thing to achieve with forced enrolment but you know users. The only time many use the reset site is when their password has expired or they have locked it. We would direct the users to the URL (again) and they always
Procedure for resetting a User using Authenticator
Here is the procedure I use when there's a mismatch/error when usingt an Authenticator: 1) In the cellphone Authenticator, remove the User's account. 2) Run ADSS Reports / Enrollment Reports / Enrolled Users Report 3) Checkbox the User. A Disenroll/Trashcan
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