Implement MFA for Outlook client
My company sees the implementation of MFA for OWA/ECP as a very positive step, and I highly appreciate this initiative. However, MFA has not been enabled for the Outlook client yet. I suggest that the Admin add MFA feature for Outlook as well to enhance
Remcom.exe flagged as malicious
Dear Support Team, our AV solution flagged Remcom.exe from version 6101 as malicious - PUA Application.RemoteAdmin.RLH. A VirusTotal scan shows that this is not an exception: https://www.virustotal.com/gui/file/d7a923357aea4f9d4e65d43d3f800fa4f3b766a825be63d798f5ff35721a462a/detection
ADSelfService Plus' build 6501 released with bug fixes
Hello Everyone, Issue fixes An issue that caused incorrect messages to be displayed during failed CAPTCHA attempts has now been fixed. An issue that occurred while restricting unowned licenses when multiple accounts with the same username exist across
MFA for support accounts
Any suggestions on how I enable MFA for our support accounts? To explain further, we have some AD accounts which are used by 3rd party support companies (ie not employees) to support our internal applications/systems. They are purely an Active Directory
📅Mark Your Calendar: CyberShield 2024 IAM and Cybersecurity Seminar in Dubai and Abu Dhabi!
Hello! We are thrilled to send you this exclusive invite to be a part of CyberShield 2024: An IAM and Cybersecurity seminar in Dubai on July 23and Abu Dhabi on July 25. Our senior technology evangelists will be sharing their thoughts on how you can better
Secure Your Spot at ManageEngine's SHIELD - CyberDefence in Manchester and London: Where Cricket Meets Cybersecurity
United Kingdom's First Shield Cyberdefence Hello, We're thrilled to invite you to "SHIELD - Cyberdefence," a one-of-a-kind symposium where cricket meets cybersecurity, conducted by ManageEngine! This is an exciting opportunity to learn how cutting-edge
ADSelfService Plus' build 6500 released with major component upgrades
Hello Everyone, We are glad to announce the release of ADSelfService Plus' latest build, 6500. Enhancements The PostgreSQL database bundled with ADSelfService Plus has been updated to version 14.12 for 64-bit machines. The Apache Tomcat version used in
ADSelfService Plus – Have I Been Pwned Integration
Hi Team, Could you please confirm if the integration with HIBP is included at no additional cost with the ADSelfService Plus subscription, or if there are any charges involved? We are planning to proceed with the HIBP integration and would appreciate
[Webinar series] 📢 New and improved security and management capabilities from ManageEngine
ManageEngine's What's new 📢 webinar series Register now June 17, 18, 19, 20, 21 at 11 AM GST | 3 PM SGT | 11 AM EDT | 4 PM BST Note: Register just once to attend all the sessions in this series. Join our long-awaited expert-led What's New webinar series
Need Cert for 6400 ADSS
I'm trying to upgrade our version from 6303 to the latest but when I try to install the 6400 update I'm getting a "Signature does not match with any available certificates" error. I downloaded the latest one but that doesn't appear to work for this build.
Anyone using Twilio for SMS message sending?
I'm trying to get the Server Settings 'custom' page to work with Twilio's API to send messages and so far I've not hat much luck, I hope I'm just missing something obvious. Are you actively using Twilio as your service provider and if so what parameters did you have to pass from ME to get it to work? Thank You, John
ADSelfService Plus' build 6410 released with issue fixes
Hello Everyone, We are glad to announce the release of ADSelfService Plus' latest build, 6410. Issue Fixes An issue that occurred from builds 6407 up to 6409, where the User Attempts Audit Report displayed the ADSelfService Plus server's loopback IP address
VPN and 2FA
Hi, I am trying to configure ADSS vpn to enable password sync. We currently are using the Sophos Authenticator with our user VPN and want to use the same VPN for the password sync. Sophos uses OpenVPN and I can configure it to talk to our server, but
[Seminar]Secure Your Spot Now: Shield 2024 IAM and Cybersecurity Seminar on June 11, 12 and 13 at New Zealand!
Hello! We are thrilled to send you this exclusive invite to be a part of Shield 2024: An IAM and Cybersecurity seminar in Auckland on June 11, Wellington on June 12 and Christchurch on June 13. Our senior technology evangelists will be sharing their thoughts
[Seminar]Secure Your Spot Now: Shield 2024 IAM and Cybersecurity Seminar on June 11 at Kuala Lumpur!
Hello! We are thrilled to send you this exclusive invite to be a part of Shield 2024: An IAM and Cybersecurity seminar in Manila, Philippines on June 11. Our senior technology evangelists will be sharing their thoughts on how you can better manage, monitor,
SMS Gateway not working
Hello, I am trying ADSelf Service for my company as a reset tool for our employees , one of the important features that I need is to reset password through SMS , so I contacted my Service provider to send me API access to send SMS in our company name
Account "blocked"
We have a user who is unable to reset their password using ADSelfService Plus. When they try, they get the following error message: "Your acount is blocked. You can't perform "Password Reset" / "Account Unlock". Contact your administrator. Their domain account is not locked. I've had this problem in the past and I cannot remember what the solution was. Can someone point me in the right direction? Thanks!
ADSelfService Plus' build 6409 released with issue fixes
Hello Everyone, We are glad to announce the release of ADSelfService Plus' latest build, 6409. Issue Fixes An issue that prevented the use of images with uppercase extensions in the product has now been fixed. An issue that prevented SSO logins to Microsoft
PostgreSQL 13?
Hello everyone, We are somehow forced to upgrade our PostgreSQL Databases from Version 11 to 13. ADSelfService doesn't support PostgreSQL in Version 13. Is there any ETA when that will be posssible? Thanks in Advance.
How to turn off Q & A
I want to use service for my company, And i want it to be as easy as possible for users. How do i turn off Questions when users register?
[Seminar]Secure Your Spot Now: Shield 2024 IAM and Cybersecurity Seminar on June 04 at Manila!
Hello! We are thrilled to send you this exclusive invite to be a part of Shield 2024: An IAM and Cybersecurity seminar in Manila, Philippines on June 04. Our senior technology evangelists will be sharing their thoughts on how you can better manage, monitor,
New Jersey - We are coming back with ManageEngine User Conference
The ManageEngine User Conference is back in the USA, and we are super excited to meet our customers. This year, the conference will take place on May 14 and 15 in Newark, New Jersey. New Jersey Date: May 14-15, 2024 Venue: Newark Liberty International
ADSelfService Plus' build 6408 released with bug fixes
Hello Everyone, We are glad to announce the release of ADSelfService Plus' latest build, 6408. Issue fixes An issue caused by duplicated authenticator priority values, that resulted in the update of ADSelfService Plus from version 6221 to 6403 to fail,
[Product update] Insightful new reports and SSO for ManageEngine apps now available in ADSelfService Plus
Hello Everyone, We are glad to announce the release of ADSelfService Plus' latest build, 6407. Features New reports for deeper insights: ADSelfService Plus now offers fourteen new reports that provide deeper insights on user behavior pertaining to MFA
Passwordless MFA Windows
I've heard that ManageEngine technicians are currently implementing the Passwordless MFA feature for Windows and MacOS. Please let us know the estimated release time for the update with this feature, as many businesses in Vietnam are eagerly awaiting
Edit Dashboard Reports
I've been looking for this for a while, but no luck at all: Is it possible to change the dashboard reports to ignore disabled accounts and to only look in specific OUs? AdSeflservice its actually restricted to certains OUs. Thanks in advance.
Custom Notification of Account Expiration sent to users manager
We have external users which receive the a custom account expiration notification and would also like to inform the manager using a notification that we can also customize. What is the best way to achieve this as the only notification I see that goes
MFA on Endpoint: Error Code MFA-102
We encountered the following problem: in the login window with MFA we receive the message bellow
Vulnerability Management
Hi, We working with ADSelfservice Plus Our vulnerability Mangenent generate alerts of discoverd vulnerabilities On the server hosted ADselfservice plus is found a uvlnerabilitie indentified as CVE-2022-42889 2 files located in the prograk folder of Manaeengine
Feature Request: Time Based MFA Authentication
Would be nice to have the ability to set a max length of time (such as 24hrs) a user can be authenticated for and after that they are prompted for MFA
Report/Audit on Policy or Configuration Changes to AD Self Service Plus
Hello! I am in need of a way to audit which admin makes changes to various features with the app. For example - when an admin adds prohibited words to our password policy. Is there a way to obtain this information?
ADSelf Service Plus
Hi, I used ADSelf Service Plus freeware edition to test. It is working fine but we have users who have multiple email addresses to send email for password expiry using Google SMTP relay server (hosted in-house). I added the user primary email address
"Connection to Server Failed. Error 400 error." when accessing ADSelfService Plus desktop site.
Currently I am experiencing "Connection to Server Failed. Error 400 error." only when I access the desktop site. The mobile site runs normally. The topology is as follows: User -> Reverse Proxy (NGINX) -> ADSelfService Plus Server. I have installed the
Just-in-Time user provisioning for applications now supported by ADSelfService Plus
Hello Everyone, We are glad to announce the release of ADSelfService Plus' latest build, 6405. Feature Just-in-Time user provisioning for applications: ADSelfService Plus now supports Just-in-Time user provisioning for Assetsonar, Monday.com, Peakon,
iOS push certificate expired?
Hello! Two of our clients have a problem with the MFA-Authorization since a few days. Both are using the app on iOS. On both sites we have build 6119 installed. In the logs I have found the following error: [15:09:09:475]|[02-13-2022]|[ADSLogger]|[INFO]|[105]:
Using AD Self Service Plus Outside of Company Network
Hello, We currently use AD Self Service Plus within our company network(i.e. devices that are attached to company network and or company wifi) so that our end users can reset their AD passwords if need be. Has anyone had any issue or experience using
Could not send Account Expire Notification by SMS
Hi, We are try to configure to send account expiration notification by SMS and unfortunately the SMS does not send. The report says "Invalid Mobile Number" while we can receive MFA notification via SMS. Also while we save the user mobile number by importing
ADSelfservice Plus - GINA installation: The network path was not found.
Hello, We tried to install GINA on the endpoint what is located in a different ip range than ADSelfService Plus server. We allowed port 8888 and 9251 from the endpoint to the server on firewall device. And, GINA installation completed with error "The
ADSelfService Plus Hight available
When trying to configure HA on two application nodes, a problem arises that the master node indicates that the cluster has been created, but there is no display in the slave node. You cannot access a virtual address. The ServerOUT log shows Adding conf
Phishing-resistant FIDO Passkeys support now available with ADSelfService Plus
Hello Everyone, We are glad to announce the release of ADSelfService Plus' latest build, 6403. Feature FIDO Passkeys for phishing-resistant MFA: FIDO-compliant device-authenticators like Windows Hello, Apple Face ID/Touch ID, Android Biometrics, and security
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