ManageEngine Pitstop | Community and Support forums

    • Announcements

    • Our IAM and cybersecurity seminar is back in London

      Hello,   We are thrilled to send you this exclusive invite to be a part of Shield 2022: An IAM and cybersecurity seminar in London on June 28. Our senior technology evangelists will be sharing their thoughts on how you can better manage, monitor, and
    • ADSelfService Plus' latest build 6201 released!

      Hello everyone, This is to announce the release of ADSelfService Plus' latest build, 6201, with the following enhancements and issues fixed. Enhancements: Mac Agent support has now been extended to macOS Monterey. XLSX format is now supported for exporting
    • ADSelfService Plus Fixes and Enhancements [2022]

      Release Notes for build 6201 (Jun 9, 2022) Enhancements : Mac Agent support has now been extended to macOS Monterey. XLSX format is now supported for exporting reports. An option to extend the portal session expiration duration to one day has now been
    • Most Discussed Topics

    • Reset Admin portal but it doesnt work

      We're using the free version of ADSelfService Plus to send out password expiration reminder emails. I changed the default admin password but when I do, the new password doesn't take effect nor does the old one work.  Any suggestions on a fix?
    • adminLogin.cc not working

      Using Chrome. When trying to administrate ADSelfService Plus with AD SSO enabled, I usually go to  https://<domain>:9251/adminLogin.cc However, since updating to 6200, when I go to that address, I get the screen that says "ManageEngine ADSelfService Plus
    • Mobile App Authentication

      Is there a way to make users authenticate when signing into the app on a new phone?  Am I missing something?  I've been testing with two phones.  An android and an iphone.  I enroll on the android and then sign into the iphone.  It does not ask to authenticate

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