Endpoint MFA Request ID
Option 1 We implemented MFA for Endpoints for select user accounts over a year ago. During that time, the Request ID would start out at 1 and increase by 1. The Request ID would increase by 1 if you selected Approve or Deny. The Request ID would reset
ADSelfService Plus won't autostart
ManageEngine ADSelfService Plus Free tool, version: 6212 Hi, I upgraded my server from Windows Server 2012 to Windows Service 2019. I've done it the lazy way, so inplace upgrade. After the upgrade ADSelfService Plus won't autostart on reboot. When I start
GINA resets locked screen wallpaper
We have a locked screen wallpaper that is deployed to all computers. When the GINA is installed, locked screen is reset to the Windows 10 default images. Is there anything I can do to prevent this from happening?
Character marks appear in Password
Dear All, Currently, in the process of changing Password, I have discovered that there is a Unikey/Vietkey character mark in the Password for Users in Vietnam Region. Because here User uses Unikey / Vietkey as the main, so when changing Password, there
ADSelfService Plus now supports hardware TOTP tokens as an authenticator
Hello everyone, We are thrilled to announce the release of ADSelfService Plus' latest build, 6212, with the following updates: Feature: Hardware TOTP token support: Hardware tokens such as Protectimus hardware TOTP token and Deepnet Security hardware
I can't insert an <br> html in the language customization - Error modifying the text.
Error modifying the text !!!! After migrating to version 6122 I cannot insert html language in the language customization. HELP!!
Integration of ADSelfService Plus with WhatsApp Gateway
I would like to know how to integrate WhatsApp with Adselfservice plus to send the code instead of SMS.
Hide "Enrollment" tab
Hello, How I can hide "Enrollment" tab from password change page? Regards, Anton
Password Expiration Notification images not display in Microsoft Outlook 2019
Hi all, I am new here and hope to get some help on the issue I'm facing at the moment. I've created a Password Expiration Notification and inserted some images. But when I received the notification the images not displaying. Below is the e-mail notification
MFA hardware token screen hangs
So we've had this on a few random servers out of the blue where you login via RDP, click Microsoft Authenticator and the screen just hangs until the timer runs out and kicks you out. But the timer never stops, if its at 1:54 and you click next, it hangs
ADSSP Audio Captcha
Hi, Is there a way to change the langage of the audio captcha ? Even if the browser default langage is French, the audio captcha is in english. Thanks Regards. Anthony
ADSelfService Plus Technician Login
I set up my Active Directory account to be a Technician, being that I have push notification MFA setup for my AD account and I was expecting the login to generate a push MFA verification. However, it didn't and I can't seem to find if this is an option.
ADSelfService Plus build 6211 now released with an important security update.
Hello everyone, This is to announce the release of ADSelfService Plus' latest build, 6211, with some important updates. Important update : Third-party requirement for NTLMv2 SSO: To enable NTLMv2 SSO in build 6211 and above, you have to manually download
VPN and 2FA
Hi, I am trying to configure ADSS vpn to enable password sync. We currently are using the Sophos Authenticator with our user VPN and want to use the same VPN for the password sync. Sophos uses OpenVPN and I can configure it to talk to our server, but
Customize notification message
Hi, We want to add an HTML button in the expiry notification message, but it always appears like a link. Is it possible to add a button in HTML or CSS ? Thanks. Regards
ADSelfService Plus build 6210 released with some enhancements and issue fixes
Hello everyone, We are glad to announce the release of ADSelfService Plus' latest build, 6210, with the following enhancements and issue fixes. Enhancements: Notification Center: To ensure product security, a notification center has now been included
ADSelfService latest client agent and password sync agent versions
Namaste I would like to know where I can find ADSelfService latest client agent and password sync agent versions.
CVE-2022-42889 - Possibly exploitable in AD Self Server Plus
Dangerous hole in Apache Commons Text: https://nakedsecurity.sophos.com/2022/10/18/dangerous-hole-in-apache-commons-text-like-log4shell-all-over-again/ CVE-2022-42889 Recommended fix is to upgrade the .jar library to commons-text-1.10.jar or higher. AD
Remcom.exe flagged as malicious
Dear Support Team, our AV solution flagged Remcom.exe from version 6101 as malicious - PUA Application.RemoteAdmin.RLH. A VirusTotal scan shows that this is not an exception: https://www.virustotal.com/gui/file/d7a923357aea4f9d4e65d43d3f800fa4f3b766a825be63d798f5ff35721a462a/detection
Options to Unlock User Accounts as Super Admin or Operator Missing
Hello there, As a part of our organization's security policies, we have restricted users from being able to unlock their own accounts. Our operators and super admin accounts do not seem to have the option to unlock these accounts within AD Self Service
ADSelfService Plus HTTPS - Applying wildcard certificate problem
Hi all, I'm using ADSelfService Plus 6.1 Professional - Windows server 2016 Standard , I want to enable HTTPS in Access URL and Connection Settings to enable SAML SSO configurations for applications. I have a wildcard certificate *.mydomain.com as .pfx
Connection to server failed.error 403
Hello everyone, I am evaluating in my adselfservice plus environment with MFA activated but when I log in to the machines with the agent installed, the MFA screen appears with the error: Connection to server failed.Error 403 Antivirus, firewalls disabled
ADSelfService Plus build 6209 released with some issue fixes
Hello everyone, This is to announce the release of ADSelfService Plus' latest build, 6209, with the following issues fixed. Issues fixed: An issue in the Restrict Users scheduler under License Management when there were different domains containing the
Request add more method for support 2FA
1. Mobile Authenticator of ADselfservice or 3rd party 2. Multi-protocol security key such as yubikey by yubico | https://www.yubico.com/products/yubikey-hardware/ 3. FIDO2 for passwordless authnticate https://fidoalliance.org/fido2/ Thank you for build great app and great support.
sms configuration %mobNo% variable usage
Hello, I have a particular question: my sms provider allows only one method of setting up sms via smtp protocol. To receive an sms the process is as follows: I must send an email to an email address provided by my provider with a message body formatted
Allow users to see when their password expires
I want users to go to the main page of our password tool, and see a "when does my password expire?" Is it possible to do?
Mobile App Authentication
Is there a way to make users authenticate when signing into the app on a new phone? Am I missing something? I've been testing with two phones. An android and an iphone. I enroll on the android and then sign into the iphone. It does not ask to authenticate
ADSelfService Plus' latest build 6201 released!
Hello everyone, This is to announce the release of ADSelfService Plus' latest build, 6201, with the following enhancements and issues fixed. Enhancements: Mac Agent support has now been extended to macOS Monterey. XLSX format is now supported for exporting
What is Password to restore database to another server ?
Hello everyone. I need to migrate a AdSelfService to another server. I make a backup with 'Auto Backup' option, but in restoredb.bat i need to enter a password, but I don't know what the password is. AdSelfService Plus Build: 6100
SMS not send
Hello everyone, I got a funny problem and i can't find a way to solve it. We have three different ways to enter mobile numbers to get the sms verfication code: - 01... - 00491... - +491... The first two types are working. in the "serverOut" logfile, those
The ADSelfService Plus mobile app now supports MFA for app login, Passwordless login and more!
Hey there! We are thrilled to announce the release of ADSelfService Plus' latest build, 6207, with some major updates to the ADSelfService Plus mobile app. Features: MFA for mobile app login: ADSelfService Plus mobile app logins can now be secured with
This site is not secure
Hi, I have just installed ADSelfService Plus in my test environment with the following settings: Installed ADSelfService Plus on Win 2019 (Domain Controller) Installed ADSelfService Plus Agent on the same Win 2019 (Domain Controller) Configured SSL and
What attribute determines if password is almost expired?
Hi All, I'm working with fine grained password policies in Active Directory, and we use this service to send out password expiration email reminders. I wanted to find out what ADSelfService Plus uses as an attribute for determining passwords that are
ADSelfService Plus 6206 Hotfix Release
Hello everyone, We are glad to announce the release of build 6206 with the following issue fixes: Issues Fixed : An issue with the functioning of the custom range filter in Audit Reports, when there were a large number of audit records, has now been fixed.
ADSelf Service plus
What do i need to do if i want my ADSelf Service plus to be accessible from the Internet for external users ? Currently the server is in my LAN for internal users. Management thinks that it is a good idea for users to be able to access this external
MFA authentication factors - default factor and mandatory factor
Hello, We would like to configure a default MFA authenticator factor (exemple : code send via email) the first time a user access the portal and after that a mandatory factor (exemple : OTP from an app or Yubikey), becasue we force a user to enroll a
ADSelfService Plus now extends MFA and Password Policy features to product technicians
Hello everyone, We are glad to announce the release of ADSelfService Plus' latest build, 6204, with the following enhancement and issue fixes. Enhancement: The MFA and Password Policy Enforcer features have now been extended to technicians who use
Auto-Enrollment Issues
I have set up AD to export our user OUs to a csv daily and trying to configure auto-enrollment to run daily using that csv. I'm getting the "invalid header" error if I try to run an import from that file location If I save that export to my computer and
Connect ADSelfService with Azure AD
Hi there, There is a way to connect directly to Azure AD without an OnPrem AD. I cannot connect ADSelf Service with Azure AD. If you have done this please share the steps. BR
Disable / Hide Applications Tab in ADSelfService Plus User View
Hi Guys, Need your help, how can i disable / hide Applications Tab in ADSelfService Plus User View?
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