[Free Online Training] Register now for our ADSelfService Plus training series.
Hello, ManageEngine is back again with another series of online workshops to help you make the best use of our integrated password management and single sign-on solution - ADSelfService Plus. This free live online training will be your guide to eliminate password management troubles while helping you get a better hang of using the solution. The benefits don't just end here. By attending all the sessions in this series you can take up our MECPA certification test for free.
[ Exclusive Webinar] Say goodbye to weak passwords with ADSelfService Plus’ password policy.
Hello! We can help you identify users with a weak password but how can you prevent users from using weak passwords? Join webinar Attend this webinar and learn about the limitations of Active Directory password policy, enforce a customized more granular password policy for both on-premises and cloud applications, and improve password security
ADSelfService Plus 5801 Released !!!
Hi there, We're delighted to announce the release of 5801 build which offers two-factor authentication for macOS. Highlight: Two-factor authentication for macOS: Add an extra layer of security to macOS logins by enforcing two-factor authentication. Choose from fourteen authentication methods including fingerprint authentication, SMS/email verification, RSA SecurID, and DUO Security. New to ADSelfService Plus? Download the fully functional 30-day free trial now. Regards, ADSelfService Plus Team
ADSelfService Plus 5800 Released !!!
Hello everyone! We're delighted to announce the release of 5800 build which supports user identity verification through Microsoft Authenticator, a few enhancements, and a couple of issue fixes. Highlights: Supports Microsoft Authenticator: Users can use
ADSS Enrollment Notification Email
How do we format the mail content so it doesn't arrive in the users mailbox as one clump of plain text?
ADSelfService Plus 5710 Released !!!
Hello everyone! We're delighted to announce the release of the 5710 build. Issue fixed: A security issue has been fixed. New to ADSelfService Plus? Download the fully functional 30-day free trial now. Regards, ADSelfService Plus Team Toll Free: +1-84-245-1104 Direct: +1-408-916-9890 Email: support@adselfserviceplus.com
[ManageEngine Free Online Training] Register now for our ADSelfService Plus training series.
Hello, ManageEngine is back again with another series of online workshops to help you make the best use of our integrated password management and single sign-on solution- ADSelfService Plus. This free live online training will be your guide to eliminate password management troubles while helping you get a better hang of using the solution. The benefits don't just end here. By attending all the sessions in this series you can take up our MECPA certification test for free.
Predetermine the language in the GINA agents of ADSelfService Plus
Hello Support. We have ADSelfService v5708 Professional. We have configured the default language in Spanish for all users. However, GINA agents in Windows Workstations appear in English. How can we predetermine the Spanish language in GINA agents? Regards. Rafael Vega.
ADSelfService Plus SSL Certificate with SAN (Subject Alternative Name)
Hello Support. We currently have ADSelfService Plus v5708 and we are using an internal Microsoft CA for the SSL digital certificate. Do you have any documentation to create an SSL certificate request (CSR) for ADSelfService Plus with SAN (Subject Alternative Name)? Is the Subject Alternative Name attribute a configuration to be performed when creating the CSR or is it a configuration that must be performed in our internal Microsoft CA? Regards. Rafael Vega.
ADSelf Service Plus - Admin Logon Page
Hi - we are newly configuring AD Self Service Plus and have hidden the Admin Log On except from a specific server. Even when using the logon url http://server-name:8888/adminlogin.cc on that server, we are still unable to log on as admin. We get an error stating the page hasn't been shared. Please advise. Thanks Jake
ADSelfService Plus 5709 Released !!!
Hello everyone! ADSelfService Plus' user portal sports a sleek makeover with a flat user interface that facilitates a simpler way of performing password self-service actions. The release also includes a few major enhancements. Highlights: Flat user interface for the end-user portal: ADSelfService Plus' user portal gets a new makeover with flat user interface. TFA for Windows and ADSelfSevice Plus logon now supports additional authentication methods including: Security Questions and Answers Email
Google Authenticator
Hi; We want to use google authenticator. I have activated the required option, but the test does not show the authenticator screen. if enabled Verification Code running how can i config for google authenticator
Cleartext Submission of Password
With our recent PCI audit it has been discovered that our version of ADSelfService Plus has a vulnerability with Cleartext Submission of Password. We are currently on version 5.6 Build 5602. Is there a way to stop the submission of cleartext passwords? Please advise,
Enroll Android-App via MDM MobileIron
Hi everyone, I´m currently evaluating ADSelfservice Plus for our Company. I´m trying to enroll the Android-App via our MDM-Solution (MobileIron). Is it possible to enroll the App pre-configured with Server-Name, Port etc. ? Our MDM-Solution provides the Option to send App-specific Configuration. Thanks for your help. Best Regards Matthias Strupp
Merging ADSelfService instances
Good afternoon, My organization is running two different AD Self Service instances, one is licensed and the other is a free version. We want to merge the two into one server under one subscription without losing any of the configuration or enrollments of either server. Is this possible with ADSS? I can update the two servers to matching ADSS versions beforehand and I believe they are both just using the default PostgreSQL instance. Thanks in advance for any assistance!
GINA - Change Password Dialog
Hey, when i enforce Password Policy and change the password which is not compliant with this policy i only get the error message in the screenshot attached. Can i change something to correct this? System: Windows 10 Pro 1809 - German
OU structure in organzation chart
Как изменить организационную структуру, чтобы соответствовать потребителю и менеджеру
not show the reset password / unlock account
I have a double-factor authentication system installed in windows entrust, the problem is that when I install the ADSelfService Plus, it does not show the reset password / unlock account option in the login window, because the entrust software is superimposed I need to be able to exit the reset password / unlock account option in the login window I can not help with the regedit or what I can do, nor can I uninstall my second authentication factor
ADSelfService Plus 5708 Released !!!
Hello everyone! We are delighted to announce the release of 5708 build. This includes support for 389 Directory Server password sync and few other issue fixes. Feature: 389 Directory Server password synchronization: Sync Active Directory password changes
Embedded search open in new window
Is it possible to make the embedded search box open in a new tab/window on clicking "search"? I've tried forcing all links on the site to a new tab, but this one persists in opening in the same window.
Did you know: ADSelfService Plus supports self-service password management for Linux.
Accessibility is one of the major factors that determine the effectiveness of a self-service password reset solution. No matter where a user is and what device one is using, it’s imperative for users to easily access the password self-service solution
ADSelfService Plus 2fa need help
Hello, I've just set up 2fa in ADSelfService Plus (In admin account, configuration - GINA/MAC/LINUX - Windows Logon TFA). Both SSL and LoginTFA have been enabled. I installed a client over the network to a workstation, from which I tried to log into the webpage interface through "domain User login". The credential seems to work, but I was immediately greeted with this error message: "Your account is not configured for two-factor authentication. Please contact your administrator." I followed the
Permissions required
Hi, I have now set up a test user to show our company how this works. I have gone through the enrolment for hte user and registered fine. Whne I try to use teh reset password option I answer the security questions and enter the captur image but when I click reset password it says access denied. The application is running under a service account so does this acconut need to be a domain admin?
GINA Customisation not working
We are about to purchase the licenses for AD Self Service Plus but I wanted to demonstrate the password reset function to the team before buying. I have made a small change to the Gina by unticking the Tile option and then installing the MSI manually on on PC but the tile is still present. Am I only able to do this customisation with the licensed version?
ADSelfService Plus 5707 Released !!!
Hello folks! We are delighted to announce the release of 5707 release. This includes support for OpenVPN, and few other issue fixes. Enhancements : Support for OpenVPN: ADSelfService Plus extends its cached credential update over VPN settings support to OpenVPN as well. Password expiration notifier has an option to not inherit child OUs while sending reminders. Issues fixes : Issue in configuring the password sync agent when ADSelfService Plus' server is connected through a proxy. Issue in migrating
Mobile SMTP settings not working due to formatting in Mobile field
We use formatting in our Mobile number field in AD. Unfortunately, when we configure the SMS settings via SMTP to use mobile number, it doesn't work due to this formatting. Can it be configured to strip formatting (ie all non-numbers) from the mobile number inside the %mobNo% macro? Or add a %mobNoNumsOnly% or something like that?
AD SelfService Plus and Citrix XenApp 7.6 needing it to work via receiver and or storefront
I'm looking for some guidance on what steps i need to take to get ADSelfService Plus to work for my 400 external Citrix users. Has anyone gotten this tool implemented within the Citrix XenApp Farm? Thanks Chris
Missing Restrict Scheduler Rules
Anyone run into issues where newly created Restrict Schedule rule disappear after you create them? I just created a new Restrict Scheduler rule to run every morning restricting disabled/expired AD accounts but after saving the rule it doesn't show up on the Restrict Users Scheduler list.
second email address for users?
We use our ADSelf service product for managing passwords for our Windows server hosted rdweb applications. Our users are issued a windows username, but this is not used for actual email to the users, currently the hosted user domain account does not record the actual email address of the user. Because of this we can't use the email features in ADSelf Service. Is there a work around for this? Does anyone else have a similar setup?
ADSelfService Plus 5705 Released !!!
Hello folks! We are delighted to announce the release of 5705 build. With this build, ADSelfService Plus extends support to Linux machines, rolls out a few enhancements and issue fixes. Highlight: Login agent for Linux: Users can reset passwords and unlock accounts from the login prompt of their Linux machines. Enhancements Synchronize Active Directory password resets and changes across MS SQL and PostgreSQL accounts in real time. Ability to link user accounts for password synchronization using
AD Self Service Plus as an Advertisement Engine
I have a concern with the fact that my local installation of AD Self Service Plus is being used to generate Webinar advertisements for ManageEngine's other solutions, in this case - AD360 the Integrated identity and access management (IAM) solution. I recently received an email from our helpdesk email address to our server admins address generated from ADSSP on our server advertising a webinar. I see this as an inappropriate use of the software and our server resources since I have purchased a license
How to modify UI form Login and Page login
Hi, I want to modify UI form login and Login page. I saw tutorial in this post . But it's not everything that I need. I want modify more. I find file "DomainLogin.html" in "ManageEngine\ADSelfService Plus\webapps\adssp\html" .and get some code : <div id="LoginFrame" name="LoginFrame" objtype="LoginFrame" style="position: absolute; width: 325px; height: 205px; float: left; left: 571px; top: 76px; cursor: pointer;visibility:visible;;" class="whitetable ui-draggable dashedLineMOut"><div id="LoginFrame_txt"
Issue to execute Powershell Script into "Run Custom Script upon successful password reset / change."
Hi, I have a problem to execute Powershell into " Run Custom Script upon successful password reset / change. ". I have been execute VBS script with parameters and It worked correctly but the powershell not work correcty. The powershell Script is: powershell.exe PSWithParameters.ps1 %userName% %password%. PSWithParameters.ps1 is in the path. Thanks and regards, Gerardo Cortés
Self Reset Password not working
When a user tries to reset his password whitout the need of his old one, it does not work. Changing the password with the need of the old one does work.
ADSelfService Plus 5704 Released !!!
Hi, We are delighted to announce the release of 5704 build. With this build, you can enforce a disclaimer to limit the liabilities by specifying the rights of your organization. Feature: Ability to enforce custom user disclaimers: ADSelfService Plus now allows you to display custom disclaimers that users must accept before they can access the self-service portal. Enhancement: Password sync agent now supports TLS version 1.1 and 1.2. How to update? Update using service pack. New to ADSelfService
SQL Server
Currently our databases are SQL SERVER 2012. That is getting old at this point We have the opportunity to migrate it to something current SQL SERVER 2014 or 2016 I was trying to find some info on the the website about supported versions, but I can’t find anything except that it is supported on MS SQL Anyway to find out what SQL SERVER versions are currently supported? Can it support High Availability?
Migrate from mysql to MSSQL and then attach to DB from new server?
I am working on moving ADSelfService to a new server and also a new database. Currently, I am running on a mysql database locally on same server as ADSelfService application. I'd like to run changeDB.bat to migrate the mysql database to my Microsoft SQL cluster. Then, after performing a successful migration, I'd like to build a new ADSelfService server and simply attach to that database up in the SQL cluster. Is this possible? If so, can you please provide commands?
ADSelfService Plus Fixes and Enhancements [2019]
Release Notes for build 5811 (Dec 28, 2019) Feature : Block breached passwords: ADSelfService Plus now supports integration with 'Have I Been Pwned?', which prevents the use of breached passwords during password change or reset by users. Release Notes for build 5810 (Dec 20, 2019) Issue Fixed: Issue in AltGr key usage in the GINA login agent when ADSelfService Plus' end-user portal is configured in non-english display settings. Release Notes for build 5809 (Dec 17, 2019) Enhancement: Option to resend
ADSelfService Plus 5703 Released !!!
Dear All, We are delighted to announce the release of 5703 build. This build rolls out a couple of new features along with some vulnerability fixes. Features: SAML-based single sign-on (SSO) via Line Works: ADSelfService Plus supports SSO via Line Works, which acts both as identity and service provider. Support for multi-factor authentication (MFA) via Line Works: ADSelfService Plus now supports MFA via Line Works, besides One Login and Okta, for user authentication during self-service password
How to setup connection when host ADSelfService outside office?
I have planned to setup ADSelfService Plus outside office by hosting in ISP data center, how to make connection between corporate AD and ADSelfService Plus. Thank you in advance for any suggestion.
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