ADManager Plus Custom Script Variable only passing first word in multi word attribute
I'm testing some custom scripts and when it is passing a variable that has more than one word it is only passing the first word. I'm testing this by piping the output to a text file. Here is what I have in the custom scripts field: PowerShell -ExecutionPolicy
SMTP over TLS: Could not convert socket to TLS
Hi, I just upgraded our instance to 7117 and am getting this error after the upgrade. We use a SSL cert generated from an internal CA so I verified that our signing CA certificate can still be found in \jre\lib\security\cacerts. And it is there, as expected,
Is there a log for ADMP settings changes
We had something weird happen recently. One of the domains we manage had ldaps turned off in the Admin tab under General Settings | Connection. Only one. the other four remained with ldaps turned on. Since this change can only be made by an admin who
Update to 7117 failing with 'User login failed'
i am attempting to run the 7117 ADMP update using the UpdateManager. i have performed this task before several times. but this time i am getting a user login failed when attempting to load the update. i have tried running as admin but this made no
Issue locating managers when creating new user
Hello, we recently upgraded to the latest version of AD Manager (version 7111) and ever since when we go to create a new user and under the contact tab when trying to locate a manager, the box is blank and even when you search for a manager it remains
Exchange online retention Policy and Microsoft teams policy
Hi, since the template for user creation is unable to assign mailbox retention policy and unable to assign teams policy. I think the only way would be using the custom attribute > powershell script. Currently i am using the script below. However there
No documentation for SMTP over TLS
OK, so I'm trying to get SMTP over TLS working under Server Settings > Email Server > Advanced. If I select TLS and don't put in any credentials, I get this error -- SMTP Mail Server Certificate is not trusted by JVM, Need to import it in JVM. Troubleshooting Steps The Troubleshooting Steps link provided gives a Tomcat 404 error. This is using the most recent version (build 7000), but it didn't work in 6667 either. There is, apparently, NO documentation for how to configure the mail certificate within
AD Manager Plus Bulk Group Adds - ServiceNow Integration
In the Add user(s) to group(s) in AD from this request module, is there a way to be able to add multiple users, as opposed to having to do it one-by-one?
SMTP Authentication with Office365
Hi I'm trying to configure ADManager Plus to send email using smtp authentication via O365 and TLS. When testing the settings, the follow error occurs "SMTP Mail Server Certificate is not trusted by JVM. Need to import it in JVM." There seems to be no
ADManager Dashboard Loading
Hello. We are testing your software. We have a large organization with many DCs and users. The dashboard when we add a domain controller it gets stucked and loading forever. I think it tries to find for example inactive users etc. How can we disable from
Ad manager API Modify user access denied
Hi! Updated to the latest release but still have problem with modifying user's attributes. Please, help. Have a special user in AD and a working authToken, it works with SearchUser method. The user has a role in AD Manager to modify users and is a member of domain admins group in AD. My input format in request for modifying looks like this: inputFormat=[{"sAMAccountName":"login"}, {"AccountExpirationDate":"01/01/2022 00:00:00"}] and i get access denied. I tried to modify other fields with no success
Automation Create User
After creating a user with automation, whenever the routine is executed the system tries to create that user again. Is this behavior correct? Even presenting an error, and not creating the user a user notification email created and sent normally.
Script to Copy files
Hello, I want to use a Script to Copy some folders automatically to the created Users Homepath. Unfortunately i don't know which variable to Pass. I tried Homeshare but it doesn't seem to Work. Is there a list available which variables can be used for ad manager plus? Kindly regards
ADManager API SearchUser criteria for SuccessFactors move user account to OU
Hello dear Support! Is there a way to script the restAPI to be able to move users accounts to different OU? Br. Tilo
Error: "No user was found for the given id."
Hi, did anyone have this issue? (and the solution!) I get an error when I try to install apps silently on android tablets. Use GSuite for Education. Error: "No user was found for the given id." Thx! Josef
Unable to send code. Please contact your administrator
I updated to version 7.0.5 from version 7.0.1 and i now receive a message "Unable to send code. Please contact your administrator" for any user that tries to log in. Any ideas how to resolve this?
Automations deleted after deleting a superadmin user
Hello After deleting a Technician in the ADMP, which had super admin privileges all automations were created with this Technician are gone. Before this steps were done, i zipped the entire admp folder (for upgrading) Is it possible to restore the deleted automations whitout to restore the entire server from a snapshot? the largest part of the automations were created with this user. Which settings will be also deleted? I would be grateful for a quick response
ADManager 7040 upgrade icons?
I just upgraded from 7020 to 7040 and now the icons for everything seems stretched. Nothing else seems to be wrong with my upgrade but it seems like the icon references are wrong.
ADManager Plus Scheduled Reports - Save to Network Share
I need to be able to save the generated reports to a network share. I configured the Storage Path of the Scheduled Report to the share and verified that the service account configured for ADManager Plus has full control to the share. When the schedule runs it does not write any files to the share. Looking at the Schedule List it indicates that the manual execution was successful. The Scheduler History does not show any executions. Success or Failure. Has anyone successfully configured a scheduled
Upgrade failed
Hi Support, we faced issue when try to install latest patch and find below error message current build number 7000
Help desk roles "AD Report" checkbox is unchecked after update to 7.0.1
Hi After update ADManager to last version 7.0.1 Build 7010 I found that the checkbox "AD Reports" (in "AD Delegation" / "Help Desk Roles") is unchecked for all helpdesk roles, but all reports sub-item checkboxes remain checked as they were. If I enable checkbox "AD Reports" for helpdesk role, my settings is resetting and all reports sub-item checkboxes becomes checked.
Does ADmanager SMTP support STARTTLS?
Our Exchange environment uses TLS over SMTP by passing STARTTLS after the SMTP connection is made. Does ADmanager support this?
G Suite Organization Unit not found
Hello, I'm a new user for ADManager Plus. I try to connect my G Suite with ADManager. I can see all G Suite Groups but not G Suite Organization Unit. so I'm stuck on there. can you anyone please help me. thanks
The ManageEngine AdManager Plus service started and then stopped
I cannot get my ADManger Plus service to run. After a server reboot it will stay running a few minutes and then stop. It cannot get it to start again. Other Manage Engine services are running with the service account with no problems. I see nothing helpful in the event log. Any help would be appreciated.
Persistent connection to SfB
We have templates that automatically create Skype for Business accounts. Every now and then the account creation errors for the SfB part and we have to create the persisten connection again. Does anyone have any idea how to prevent this from happening? Thanks, Andy
All our schedule reports disappeared
For some reason, all of our scheduled reports have disappeared? Any thoughts or suggestions? we are using v6.6.2
E-mail notification template
Hi. In email notification template used macros %ExecuteLink%. In received email this link contains hostname (http://hostname/....) But we using https and signed certificate for FQDN-name. Whether it is possible to make so that this macros used a https and FQDN name ? Thank you.
Upgarde to build 6612 failed
Hi. When i updating to latest build 6612, I get an exception "java.sql.SQLException: MaxLength of the column [ADSMGPODetails.USER_CONFIG] - [250] cannot be reduced to [50] when it contains some data" We using MS SQL database.
Automation workflows not viewable by other technicians
We created a bunch of automation tasks while logged in as the Admin account. Now when we login as an Active Directory account we don't see the automation tasks. We have made the users Super Admins and we still don't see the tasks. Are there any procedures to be able to have all of the technicians view/change automation tasks for each other? Thanks -Drew
ADMP dont send SMS about reset user password
ADMP dont send SMS when resetting the user password. But sends SMS when creating a new user. Its Bug?
How we can change the length of the field department in ADMP?
Our AD schema has been changed and the field length of the department is 128 characters. But the ADMP does not allow to save the name of such length. Can this behavior be changed?
Move / Delete Home Folders and Profile Paths
What permissions are required on the file servers for this functionality to work? When we attempt to move or change file permissions through the interface we receive a permissions error.
AD Manage custom roles, technicians, and template folder location
Good Morning, What folder does ADManager Plus store the configurations for technicians, roles, and user creation templates? We had to reinstall the newest version and restore the database with ManageEngine, and the configurations are not showing. The tech thought that they were stored in the DB, but it appears not, and I know that I had to restore the folders before. I don't want to test this, as our prior install is a different version. We are using MS SQL 2014. Thank you! :D Thank you
Can't Start As Service After Fresh Install
Hello, I'm trying to install ADManager as a Windows service, however, I can only seem to run it via cmd (run.bat) and from the start menu (ADManager Plus > Start ADManager Plus). Sometimes it will start up for like a second, but then it will be stopped
I can't login by Added Help Desk Technicians
Hi, I am using ADManager Plus. I add new Help Desk Technicians from my AD. But when I try login to ADManager control Panel it show me this error: Username: mydomain\myuser Password: mypassword For input string: "unlimited" please help me what should I do?
ADManager ports between Win10 client and ADManager service through a firewall
Hi We are currently evaluating ADManager and have the service setup in the cloud behind a firewall using HTTP 8080 and / or HTTPS 8443 We've opened the ports up on the firewall so that clients on premise can access the ADManager portal - http://server:8080 or https://server:8443 (I change the connection settings in Admin/Connection page depending whether I'm trying to access securely or non securely. Unfortunately I get "This page cannot be displayed" every time I try to connect from a Windows 10
Vital Helpdesk Reports buttons missing from Dashboard
Good Morning I wonder if anyone else has experienced this or know how to fix this. Usually when I log into ADManagerplus or AD360 and look at the dashboard, it has a section with buttons under "Vital Helpdesk reports" Can't find screenshot of all 3 buttons now but it used to show three buttons under Vital helpdesk reports: 1. for unlock users 2. for Passwords expiring in 7 days 3. for Passwords Expired Users Last week the "Unlock users" section disappeared from Vital Help Desk Reports, and today
Errorcode 80071392 when creating User
Hi there, when trying to create a new User via my own Usertemplate in aDManager Plus I receive the Errorcode 80071392: The Object already exists. Unfortunately I created rules, so when ADManager detects a duplicate Username it just adds a Number to it. But I think it isn't working... Then I tried to add the Number manually by myself. But the erorr still exists. I am on the newest Version of ADManager Plus. What could be my mistake? Thank you!
Sometimes the %variables% pass to the script and sometimes they do not.
Sometimes the %variables% pass to the script and sometimes they do not powershell -File "C:\ManageEngine\ADManager Plus\script.ps1" -displayName "%displayName%" -sAMAccountName "%sAMAccountName%" -mail "%mail%" -ipPhone "%ipPhone%" -mobile "%mobile%" -title "%title%" Are inconsistently being passed as arguments for my script which calls for the parameters as follows Param([Parameter(Mandatory=$true)][string]$displayName,[Parameter(Mandatory=$true)][string]$sAMAccountName,[Parameter(Mandatory=$true)][string]$mail,[Parameter(Mandatory=$true)][string]$ipPhone,[Parameter(Mandatory=$true)][string]$mobile,[Parameter(Mandatory=$true)][string]$title)
Automation tasks from Admin not showing
Not sure if this is by design but Automation Tasks that were created by the Admin user do NOT show up in the Automation Tasks of other users who have the Super Admin role. The weird thing is that the Scheduled reports created by the Admin user show up in the Scheduled reports section of other users. Basically we want to make sure no one is creating scheduled tasks that are doing the same thing.
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