Exchange issues in User Creation Template - 6.5.8
Technician is receiving "Alert Message - 'Mail Alias' is a mandatory field. You can't leave it empty." The field and tab is silently active in the template and has a naming scheme specified. Creating the user myself, the user gets created with the following errors: Error Code 80072030 : Error in setting attributes, There is no such object on the server. Error Code 80072030 : Setting values for Exchange attributes: Error in setting attributes, There is no such object on the server.
How to Find Active Database
Hello Help Desk, I was wondering if there was a definitive way to see the databases that are currently being used by the ADAuditPlus and ADManagerPlus programs. They reside on the same database server (MSSQL), but there are two databases for each program and I'm not sure which is actually being used in production. I ran queries to see the current processes in the databases, but I don't feel like I can fully rely on that. We're running out of disk space and I'd like to figure out which databases are
Delete Account Custom Script - Username not passed to script?
As part of our account deletion, I configured a custom script to run against the username (under Admin->Delete/Disable Policy). However, the command isn't being passed the username or department when I use the %username% and %department% variables (they work for all other custom scripts I've implemented with ADManager). Is this functionality not available when an account is deleted? Or is there something I'm missing? Custom script I'm running: powershell c:\AcctScripts\RemoveFDrive.ps1 -Username
ADManager Plus reports cannot be show under "Scheduled List"
HI, Please be informed that we encounter a problem is that we checked our "Scheduled List" and it will said "No existing Schedules". As we checked, we still can received the schedule report via email and we check "Scheduler History" and the report status is normal. May I know how to get back the report in "Scheduled List"? Thanks
Issues with AD Manager Plus High Availability in an Azure environment
Has anyone else had issues configuring ADManager Plus High Availability in an Azure VM environment? I have been working with ManageEngine concerning the issue for a week or so. The tech, I have been working with, said our configurations are correct. He has not been able to get it working either even re-configuring HA multiple times. He is checking with the developers for possible issues with Azure. This is within a government Azure tenant. I am hoping that it is not an issue with ADManager
Disable policy not passing " in custom script
I am using a custom script for account creations and passing the following just fine: customCREATE.bat "%physicalDeliveryOfficeName%" %username% When I try to do the same in the custom fields for disabling an account, the quote is transformed: customDISABLE.bat "%physicalDeliveryOfficeName%" %username% I am scripting off of the office field because they all have their own file servers. The problem is, we have some offices with two-word names, so there is a space. I need to pass the quotes
File server management feature missing?
Hi everone, i'm testing AD MAnager Plus and I've notice that "file server management feature" is missing in my control panel. Is necessary to activate this feature? Do I have to install anything else? Thanks in advance.
admanager CSV import problems with characters like æ ø å ö ä ü
after the csv import the letters ö ü ï are not displayed properly. -- coördinator shows as co�rdinator.... Is there a way to fix that?
notification email link issue
We are trying to set up Workflow notification emails from the AdManager Plus application. In the mail it includes an 'Execute' link back to the application. However, it is only putting the base server name in the link. How do we change this to be the fully qualified DNS name? It should also be https. Example: current link is http://server01:8080/WorkFlowMail.do should be: https://server01.domain.net:8443/WorkFlowMail.do Note: we do have Enable SSL Port checked with 8443 on the Admin ->Connection
LDAP Custom Attributes
I'm needing to pull Mail Enabled Groups reports. I'm having to do a lot of re-work on these reports with comparing to exchange report to determine weather this is a security group or a dynamic group. I tried created a custom attribute but it doesn't show anything when I ran the mail enable groups report. Please help.
Unable to start service
Good morning We are unable to start the AD Manager Plus windows service. It stops with error attached. The contents of the Wrapper is attached in txt file. Any help would be appreciated
Upgraded from 32 bit to 64 bit. Lost everything. Please advise.
I followed the instructions in this forum on upgrading ADManager Plus from 32 bit to 64 bit. I was able to get the 64 bit version installed. However, I have lost everything that I built in the 32 bit version. All templates, automations, webapp settings, and the service no longer will install or uninstall. We are down and no longer able to use ADManager Plus until this is resolved. Please advise. Thank you. James Rigoulot
Default user auto login
Hi Guys, My colleague who has installed ADmanager plus has recently left the workplace. When I try to access the system from any computer on the domain - It types in the default "Admin" username and password. This means any user who knows about the system existence may open it and edit my AD. How do I block the system from typing in the default admin? Thanks
Strange Issue
Hi, We have a strange issue whereby when you review a user and click their Account Tab the password appears with the password ************* but the retype password blank. This means you can't proceed without either exiting (It errors if you click away) or changing their password ! I've not not had to amend users but all we have done recently is deploy a fresh install on a new server.....there are no other problems. Any ideas ? A
Setting the default mail settings
I am having trouble configuring the outgoing mail server. I have installed other ManageEngine products with no issues using my network Exchange server. At the moment I have the mail outgoing server set to FQDN, port 25, anonymous access. When I test it fails with the error of Sending Failed Click here to troubleshoot Any suggestions?? Thanks!
Excluded Groups doesn't work?
I'm testing ADmanager Plus for our environment and was testing on excluding specific groups of employees that are technicians shouldn't be able to see or edit. But after adding groups and even a specific OU for testing purposes and going ahead and signing in as the technician that has the exclusions I still see the OU and a profile that's under the group that was excluded while trying a task. Everything else seems to be functioning just fine but excluding Groups doesn't seem to be working for me.
How do I create a mailbox using ADManager for a user who has already been created
I have to add mailboxes to already created user accounts. How can I accomplish this? When I try using the object itself, there are no options for the email. When I try using a change template, the drop-downs for server and database will not open. Any thoughts? Thanks, Adam
Issue When Creating Rules for Custom Templates
So I'm having an issue when creating rules for a custom templates. I have a template for creating users and I want to automatically populate the home folder directory field depending on the OU chosen for the specific user. My first 3 rules are working correctly. I noticed that my last 12 rules aren't working. I've also realized that the "select field" dropdown is showing up differently for each the rules that work, compared to the rules that aren't working. For the rules that are working the
How to manually change Domain Controller
My work just activated new domain controllers, and demoted the old ones before changes were made to ADManager Plus, ServiceDesk, and Desktop Central. Is there a way to manually change the domain controller settings?
NTFS Modify Permissions not working
This is the folder structure I have Year Client1 Subfolder1 Subfolder2 Files Client2 Subfolder1 Subfolder2 Files Client2000 Subfolder1 Subfolder2 Files In the Program I used modify NTFS to remove inheritance from Client1, Client2, Client2000 Then Added Domain Users This folder only (Read Rights) Added Domain Users Subfolder and Files (Full Control) It says it completed
CSV Import Issues - An empty header has been detected. Please remove the empty header and import again
Hello, I am trying to import a .CSV file to modify users. The first line in the file is the header line and the file is saved as .CSV with UTF-8 encoding. But when I import, I am getting this error message : "An empty header has been detected. Please remove the empty header and import again" Can anyone offer a solution? Thanks & Regard Hari
Modify Single User Issue in IE
Hello, I was wondering if anyone has encountered this issue in ADManager Plus before? I have a group at my company that uses ADManager to update security groups using the "Modify Single User" option under User Management, but today they are not able to click on the "Modify User" button if they are using Internet Explorer AND the buttons are not lined up with the rest of the row. I had them switch to Chrome and it worked like normal, but I wanted to check if this could be building up to a larger
The backup file is not compatible with the current version of ADManager Plus.
Hello Everybody, I have a difference with a new install which a build 6541 and a old version which after the application service pack have a build 6540. My problem when I want migrate the database with the backup, I have this message : The backup file is not compatible with the current version of ADManager Plus. How can I have the same version. Many thanks. Antoine
Error on User Creation for Lync
I have the user creation template configure to create a Lync account using the default naming format for the SIP address: "sip:"%mail% I get the following error when creating a new user: Error while enabling Lync services for the user - System.Management.Automation.RemoteException: Cannot bind parameter 'SipAddress' to the target. Exception setting "SipAddress": "Cannot parse SIP address for user information." If I go back after the account is created and enable Lync using the same naming format
ADManager Plus favicon not displaying
I wanted to update the favicon for my AD Manager environment, but before doing so I noticed the current favicon is not even displaying. It shows up with the default blank page icon. I see what looks to be the intended favicon named E:\ManageEngine\ADManager Plus\webapps\adsm\images\adap_favicon.ico, but it is not displaying in the browser.
Unknown Error - Error Code : d615daf0
Dears, AD manager is giving some errors when updating user information, including password resets. Picture below: Kind regards, JS
Powershell Scripting Issues - Setting Account Expiration Dates
Hi, My institution is attempting to, with the addition of AD Manager to our toolset, set an account expiration policy for our users (We are a college). We have specific dates upon which we would like the accounts to expire upon, so that students are still able to have an account to register for classes with. Using a powershell session, I can verify that the script does work as intended. When attempting to use the script in conjunction with an AD User Creation template, however, it fails to properly
Modify Single Group update bug ??
Cant find recently created groups in the modify single Group list. when i do a "Search AD objects" in the upper right corner then de groups are listed. even tried the refresh option in the header this not resolves the missing items. Update domain details is also not the solution. what can be wrong ?? how to reset the list ?? or force a update ??
Unspecified Error occured while adding User in Client
Hey there, i want to use the Manager to add local Admins on all Clients of the Domain, if i use the the local User Manager and click in "create users" i get this error. but if i use now the "get local users" button i see the user i wanted to create in the list and if i use the net user command on the client i see that he created the user as a gast does anyone know wheres the problem ? i run the tool on the DC so there should be no problem with the permissions.
Problem new dirsynced users being created in office 365
Hi, I have a problem where a user is created using a template and dirsynced on creation. The problem I have is that the user is then created as "in cloud" rather than synced with the local active directory. This then creates synchronization issues when the dirsync actually activates. So what I currently have to do is this: Create the new user Go into the office 365 portal delete the "in cloud" user let dirsync run assign license What I would like to do (and from what I can tell is the intended function):
User Reports
Hi, Just a quick question. When I do a report on ALL users it doesn't include the member of so I know which AD groups they are in. If a do the report for All users in more than 1 group it gives me this, but misses users out with just domain users. Is there a workaround or report that will give me all our users and the groups they are in ? A
AD Sync Time
Hi, We have had issues where accounts are in the Domain but don't show up in ADManager Plus. Is there a delay in how long new domain accounts will show up in ADmanager? I was of the understanding it was real time.
Can browsers inhibit access?
I can only see security groups now whereas used to see distribution lists too. I have found that I see the modify user button in one browser and not in another so am wondering if something is blocking my view of DL's. Administration is not showing any changes were made to my access and all the changes they've tried since reported are not resolving. Any ideas?
Group import via csv and Groupname with special german characters
Hi there, right now we have some trouble to import groups when the groupname contains speciel characters like Ä, Ü or Ö. These are special german characters. If I create the group via the normal website it works. Any hint, how we can import the groups with special characters? Thx in advance! Cheers Tom
"Move Remote Home Folders" moves the folder without any data
Using the "Move Remote Home Folders" feature has a scary glitch. I tested it on multiple test users, and it only move the top level folder to the new UNC path, and none of the data in the folder. I manually moved some folders to make sure it wasn't some strange server policy that was stripping the files from the folder. Has anyone else experienced this behavior?
Problem Updating to 6.3.6 or 6.3.7
Hi, I´m unable to update to 6.3.6 or 6.3.7. Every time after upgrade i get For Input String: "False" when try to login with Domain Account. We need downgrade. On 6.3.1 Its OK.
Bulk User Creation is poor at detecting empty rows or columns
I have HR users who submit CSV files for bulk user creation. More than 50% of the time, ADManager gives a verification error on a row or column that is blank. Also, the csv sometimes will not even upload because it claims "Empty Header Data" on a column that is blank. I think ADManager should be better at detecting blank rows and columns and automatically excluding them. Thanks, Daniel L.
Removing High Availability from
Good Afternoon, I receive an error, when I try to remove the HA config on the primary server. It is stating that I need to remove the configuration from the secondary server. I am unable to load the secondary server's AD Manager, even when the primary server's service is down. I wanted to start from scratch on the high availability configuration, since we have been having issues with the HA and AD Manager. I can reinstall if needed, but I would rather not go down this path if possible. Thank
How to reset Built-In HelpDesk Account Password
We can't login with the built-in helpdesk account. The password fails and\or is wrong. When I login with the built-in admin account (successfully), I can't find any where that I can change that helpdesk password. Online help only talks about how to change the password while logged into the account, which we can't get logged in with. There must be a way while logged in with the admin account to be able to change the other built-in accounts password.
SNMP configuration
how to configure SNMP?
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