HotFix For Service Pack 2
Dear All Here is a quick fix for two critical issues. This Hotfix with Build No. 7201 can be applied only over Build 7200. If you are on an earlier HotFix, please upgrade to 7200 and then apply HotFix 7201. The issues fixed are: 1. The error 'Unable to find MO' encountered when clicking on a device name, is fixed. 2. The issue of .local domain not working in the email field in Mail Server Settings, is now fixed. We'll put out another hotfix with few more issues fixed very soon.. Best Regards Roshini
Automate monitor creation
I know that you can ping a subnet and discover devices however this doesn't work when you only want specific devices monitored. I was wondering if there is a way to programatically create a single monitor? If I had a new device added to the network and want to automatically add it to be monitored as part of the build process rather than having to rely on an administrator to complete the configuration
Data lost after machine power failure
Hi, My customer is using OpManager build 7200. Yesterday OpManager is not properly shutdown due to power outage. When we start OpManager back we found out all data is gone, device and business view is not showing. Any advice how do we retrieve back the data? Please let me know if you need the log file. Thanks. Regards, Idaham
Include ASSET COST data in reporting
It would be nice to be able to produce an inventory report that also includes the cost of the asset. This would help for insurance.
Opmanager Home Data display
I want to set my OpManager home to display "today" but when it does a refresh it reverts to last 24 hours. How can I stop this? Mark
How to display resources for WatchGuard firebox firewall?
sorry for the double post. I posted in the Firewall Analyser by mistake earlier. This is about OpManager. We have a WatchGuard Firebox 500 firewall but we don't see the CPU and Memory Utilization in OpManager. We are able to see the network interface and Rx traffic but not much else. I have the MIBs for Firebox but not sure how to use it. I am using the OpManager web interface. I am new to this. I have enclosed a screen shot.
Alerting - Attention & Clear
I would like to change the alerts. Right now when one of our devices goes down we get an "Attention", I would like to change that to "Down". and when that device comes back up we get a "Clear", I would like to change that to "Up". Is this possible? ANY help is greatly appreciated. Thank you in advance! Jamey
Adding support for Data Domain devices to OpManager...
I am trying to add support for Data Domain de-duplicating storage devices to OpManager 7.2. First I'm trying to solve the problem with have monitors that are multivalued. I have tried adding the following to Polling.conf and restarting the service but I don't seem to get the additional polling monitors when I add a matching device. <POLLING_OBJECT name="DataDomainReplication" status="true"> <MATCH_CRITERIA> <MO_PROPERTIES> <STRING_TYPE condition="startsWith" property="sysOID" value=".1.3.6.1.4.1.19746"/>
Credential settings of SNMP V1\V2 combined.
I see in the new version of OPManager 7.2 you have separated SNMP V3 from the V1/v2 combined. We have had tremendous problems with the combined versions of V1/V2 and I've had to roll back opmanager to V7010 just to sort of that problem. Is there is any chance you could separate SNMP V1 and V2 again like in 7010. otherwise tell me is there a setting that I could change in Op Manager as I feel that paying for this software and having to stick with this Old version of the software and missing out on
OpManager EventLog monitoring
Hi, Since we migrated to the new version of OpManager due to our hardware refresh, I cannot seem to get the EventLog monitoring going properly. Instead of having the Eventlog sent to the email address, can we just configure the monitoring of Eventlog to appear within the OpManager Alarms display? Also can we have resource monitoring as within OpManager? For Example, monitoring shares, as we have some shares on a server which fails and we have to reboot the server. This happens a few times and for
Upgrade to 7.2 with patch BUSTED OpManager!
I just installed the 7.2 patch to a test machine running OpManager 7.1 on a RHEL5 machine. I followed the simple instructions to the letter and also did the backup. I am SO glad I applied this patch to the test environment before deploying on the clients production server. Although OM is running and I can see the machines/servers in all categories, when I click on any server/device, all I get is Unable to fetch Managed Object details for the object : somedevice.com I have sent this bug/problem to
Windows Service Availability Report
Hi, I monitor using WMI the same windows service on all my Servers and from that i want to give availability report for the specific service. Is there a way to do that? Regards Gabriel
Two more video demos
Hi Everyone, Hope you all know that we have come up with more video demos for the past few weeks. To add more, last week end, we have come up two more videos. 1. Network Performance Management and 2. Configuration Made Easy Network Performance Management: Lets you know, how OpManager helps you monitor your Network and WAN links. Further, how OpManager acts as a starting point for other network management activities eg. Firewall Log analysis, Configuration, Change and Compliance Management on your
Better ACL's and "Views" for users
I'd like to be able to assign a user a View of the system where I could include not only complete devices, but also interfaces. For example, if a client has assigned only a port in a switch, he could be able to see only his interface, not the whole switch.
display result in different units
Hey There, I'm pulling the motherboard temperture off of a server which responds with a 3 digit value. ie. when the temp is 28.5 it responds 285. Is there any way to make Opmanager divide the value or move the decimal place when it displays the temperture in my graph? thanks!
moving OpManger to New Server
I have upgraded the Opmanger from 7102 to 7200 so this will match with new Opmanager on new server W2K3 same as above I had no problem mowing all the data, setting,passwords,techos, users and configuration from old server on to the new server for service desk plus I have run BackupDB.bat and this was successfully create a file BackUp_AUG15_2008_22_47_09_7200.Zip old server When I try to run a restore RestoreDB.bat it failed, the error code was "usage : RestoreBackup.sh [backup file]" The system cannot
OpMenager only displays some info for WatchGuard firewall
We have a WatchGuard Firebox 500 firewall but we don't see the CPU and Memory Utilization. We are able to see the network interface and Rx traffic but not much else. I have the MIBs for Firebox. I am using the OpManager web interface. I am new to this. How do I get OpManager to display the rest of the firewall info? I have enclosed a screen shot of the Firewall fro OpManager.
Device down but not generate alarm
Hi Is there option to have a device only changing color to red (in device map) but not create a Alarm when a device is down ? We monitoring router over unstable connections and we only want to know if device is down in the Map. /Karl
How to change the default trap port 162 in opmanager
Hi: I have loaded the free version of opmanager on a window xp server. How to change the default trap port 162 in opmanager ? thanks
Switchport Utilization
Is there a quick way to bump all interfaces to say 75%, instead of having to configure each one individually? THanks.
Restart a windows process from Linux?
Hello! I have a web admin that wants to know if OpManager can restart a jrun process on the web server when OpManager gives a notcie that a URL is down. Right now we have a issue with jrun locking up at random causing our corp site to go down. They have setup a web page for OpManager to call if the site goes down that will restart the process. Is there a way to make OpManager do this? I would see if I can just restart the jrun server process but it is running on a windows machine and my OpManager
The Monitor did not respond to the test request
Hello, i have a problem with the telnet/ssh authentifcation : my opmanager works on a linux i have check ssh device => no problem i have try Command Prompt = $ and # but a i always have "The Monitor did not respond to the test request" i have check the logs but nothing appear
Exchange 2003 Monitor
I'm trying to monitor a Exchange 2003 server with Opmanager. As you can see in the attached file i can see some data coming in. Though i can't see the data in the "mailbox", "public", etc category. I've pointed to the correct pub and priv files locations. Any suggestions / sollution ?
how to connect to linux server using snmp
I have a SNMP enabled on linux box, but i can not connect to this server, i use correct root/pass but it failed. Please tell me hwat i am doing wrong. thanks in advance
What is the explanation for Nodes
I don't understand what do you say with nodes in the licence. Please tell me what do you say with this. tks
Cannot Start OpManager
Hi, When trying to start OpManager, getting an error message: Could not start the ManageEngine OpManager service on Local Computer Error 1068: The dependecy service of group failed to start Then within Application evtn logs I am getting the following errors: Source: Apache Service Event ID: 3299 The Apache service named reported the following error: >>> Unable to open logs . Source: Apache Service Event ID: 3299 The Apache service named reported the following error: >>> no listening sockets available,
How do I change the Service Monitors for all servers?
By default the Service Monitors are set to attention, and I would like to set it to Critical for some services. I have 162 servers I would like to do this to. Is there a way to do this globally?
Last Reboot Details
Hi, Is it possible to get the last reboot details for the servers. This information can be obtained through SNMP. Altaf
Port Monitoring
Hi, I am trialing your software and would like it to email me when a MAC address changes on a port and to include the manually added physical location ie 'Sales Department N34' Is that possible? Thanks Gareth Baxendale
Swtich Port Mapper
I have 2 problems, first when I try do an scan of my swtiches it actually seems to be doing it but is being for almost 5 hours and still saying scanning in progress. second problem, in the same section I have a group defined and is scheduled to scan my switchs every 6 hours but is not doing it, if I scan manually happens what I already explain before. the same problem for routers, it does not scan the routers I already sent my support log file to tech support, I tough in forum will be faster
[MySQL] - upgrade to 4.1 or 5.0 ...
Hello all, I'm trying to do some direct SQL requests in OPManagerDB for internal needs (Web portal), and quite all "complicated" queries does not work. I can see MySQL DB version is 4.0.18-nt , which is an old one. Can we upgrade it to 4.1 or 5.0 without damaging OPManager application ? Is there an official way to do it ? Config: OPManager build 7102 / Windows 2003 SP2. Regards, Olivier
Historical Volume (Disk), CPU & Memory Usage Reports
Hi, I would like to advice the report to be available in future versions Historical Volume Usage Reports Month Volume Type Disk Size Disk Space Used Peak Disk Space Used Server 1 C:\ Label: XXX August 2008 15.0 GB 12.3 GB 12.3 GB D:\ Label: YYY August 2008 22.2 GB 8.1 GB 8.1 GB Server 2 C:\ Label: XXX August 2008 15.0 GB 12.3 GB 12.3 GB September 2008 15.0 GB 12.3 GB 12.3 GB D:\ Label: YYY August 2008 22.2 GB 8.1 GB 8.1 GB September 2008 15.0 GB 12.3 GB 12.3 GB
ERROR CODE 535 AND 496
Hi, After upgrade my OpManager to 7200 version, it don't start, just show invalid license file message, error code 535. The support team in Brazil (Inspirit) recommended follow the steps below: First, they send the opmanager_license.xml file. I follow their instructions but the problem continues. Then, they instruct these steps: 1) Stop the service Opmanager; 2) Stop the processes JAVA, APACHE, WRAPPER e MYSQL ou MSSQL. 3) Paste the files petinfo.dat and product.dat in the directory bellow: <Opmanager-home>\AdventNet\ME\OpManager\classes
issue with availability distribution graph
hi, The availability distribution graph on the Opmanager home page displays not monitored(blue) but the devices are monitored. Please help, We have Opmanager build 7102, Jigar
SP2 Upgrade problem
I just tried to upgrade to SP2 and it says completed succesfully, but only 98% show completed in the bar. Thanks,
Netflow Integration with MSP 7 Beta
Hi, Can you tell me if netflow integration works with MSP 7 beta. I have added netflow in the admin area and the username check passes, but i get no netflow icon on the interfaces to view the traffic data. Bakes
More custom reports
Hi, I was requested by my manager to provide a report of the site availability and bandwidth usage per site - remote sites connected over the WAN. On each site I monitor the router (primary and backup line), the LAN switches (ports versus the router + server ports if are) and servers (if are): - Availability - I was looking for something similar as for the servers but there is no availability reports for routers and switches. I monitor the routers using the loopback IP address. I was thinking to
Don't work a add of new monitors via "Add Bulk Monitors
Hi, I have a many troubles when I try to add a new monitors via "Add Bulk Monitors". The request this monitor don't work after it. If I try to do a request via OID I get a answer correct. The type of OID is not INTEGER. Slava.
Linux Server Monitoring Options
Is there any way to monitor daemons or add additional Linux services for monitoring? For example we've setup Linux clusters and would like to monitor associated services. We also have other services that we'd like to monitor to ensure our systems/applications are working.
Problems connecting to MSSQL 2005 after 7.2 upgrade
After applying the patch to bring OpManager to the latest build I am now having problems connecting to the MSSQL 2005 back end. Here is the error log from wrapper INFO | jvm 1 | 2008/08/07 10:04:08 | startAndRun INFO | jvm 1 | 2008/08/07 10:04:08 | menuName &OpManager Status RunProcess ShowOpManagerStatus INFO | jvm 1 | 2008/08/07 10:04:08 | menuName Start &Client RunProcess StartOpManagerWebClient INFO | jvm 1 | 2008/08/07 10:04:08 | menuName Sh&ut Down Server RunProcess ShutdownOpManager INFO |
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