Query for disabling survey link when accessing non login url (or) requires login for filing survey
update globalconfig set paramvalue='true' where parameter like '%Requireslogin%' and category like '%survey%'
New to ADSelfService Plus?
Related Articles
Survey Mail Configuration -> To insert Survey link to a text
You can follow the below steps to remove the Good and Bad in the Mail Configuration and to insert the Survey Link in the desired text. -> Go to Admin -> Survey Email Configuration. -> Select the Good and Bad there and delete the same. -> Enter the ...Query to find deleted survey (MSSQL & PGSQL)
Tested in builds from PGSQL (14300) or MSSQL (14306) Go to Reports >> New Query Report >> Run the below query to get the data SELECT err.message "System log message", err.errormodule "Module", err.suberrormodule "Sub Module", err.action "Action", ...How to calculate satisfactory level for Survey
We are considering the rating value (Score) in the calculation of the survey Example : Suppose the Survey has 7 Questions with maximum of 10 Radio type points and each points carry above mentioned score. If customer clicks 9 for all 7 questions (that ...Qyery to bring Survey reports based on technicians , tickets, satisfactory level (MSSQL & PGSQL)
Tested in build PGSQL (14300) and MSSQL (14306) 1. Login to SDP MSP as administrator 2. Execute this from SDP MSP application -> Reports -> New Query report select srrm.workorderid AS "Ticket Number",aau.FIRST_NAME as "Requester Name",srm.RESULT as ...Query report to extract Active Technician Login and IP Address (MSSQL & PGSQL)
Tested in builds PGSQL (14300) or MSSQL (14306) Go to Reports- New Query Report and execute this query. select DISTINCT ac.ACCOUNT_ID as "Login Account ID", au.FIRST_NAME as "Technician Name ( First Name )", count(acs.SESSION_ID) as "Number of ...