To Modify the login screen or add a link

To Modify the login screen or add a link

To add the link to your login screen/Modify the login screen perform the following steps.

     

For the login screen :

1. Save the page served under http://[servername-or-ipaddress:port-number/] as index.html. Copy this file onto c:\\\\AdventNet\\\\Me\\\\SupportCenter\\\\applications\\\\extracted\\\\AdventNetSupportCenter.eear\\\\AdventNetServiceDeskWC.ear\\\\AdventNetServiceDesk.war

2. Modify the index.html page as per your needs and the save the file under the same location.

To include a link to the login page

add <a href="supportcenterplus">http://www.theurl.com/">supportcenterplus </a> to the body of your personnel web page

3. Keep the FORM Submit and Action options as they are.

4. You can now access the modified index page as http://[servername-or-ipaddress:port-number]/index.html


For Logout Screen :

1. Edit the Web.xml file present under C:\\\\AdventNet\\\\ME\\\\SupportCenter\\\\applications\\\\extracted\\\\AdventNetSupportCenter.eear\\\\AdventNetServiceDeskWC.ear\\\\AdventNetServiceDesk.war\\\\WEB-INF and change the following:


<form-login-page>/Login.jsp</form-login-page>

should be changed as :

<form-login-page>/index.html</form-login-page>



2. Restart SupportCenter Plus service.

When you access http://[server-name:portnumber]/ , it will show you the index page.

In case, you may wish to change the login error page too, the following entry

<form-error-page>/Login.jsp?error=true</form-error-page>

should be changed as

<form-error-page>/index.html</form-error-page>


One note of caution : whenever a Service Pack/Upgrade Pack is released by SC+, the web.xml file is bound to change. You should ensure that you make this change after every SP/UP release. 
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