You can follow the below steps to remove the Good and Bad in the Mail Configuration and to insert the Survey Link in the desired text.
-> Go to Admin -> Survey Email Configuration.
-> Select the Good and Bad there and delete the same.
-> Enter the Text you need there . For Ex: Click here to Survey
Select the text entered and click on Insert Link as shown in the screenshot below.
In the pop up that pops up, please enter $SurveyLink in the Web address Column. Make sure the text is Survey Link (S and L to be in caps)
Click ok.
Now when the Survey Link is sent, it will be as configured.
Kindly execute the same and get back to us for any assistance.