Update Vulnerability DB Failure after applying v11_4_0_SP-2500_36
Over the weekend I applied patch ManageEngine_Endpoint_Central_11_4_0_SP-2500_36.ppm. The update claimed to complete successfully, but this morning I'm receiving an error when trying to update the vulnerabilities database. I searched for this issue in
Latest version - Cannot import into Projects?
Hi In testing the latest version (14980) - Noticed the import from XLS into Projects drop down is missing: Has it been moved? I can find no reference to this in the release notes.
Windows crashes caused by Crowdstrike: Workarounds
Dear customers, We are aware that many of you are encountering issues with your Windows systems due to a problem with CrowdStrike’s Falcon Sensor. This is causing unexpected system behaviour, including blue screens and restarts. We want to assure you
Masterclass 2025 AMA episode: Submit your questions now!
Hi everyone, We're excited to announce that our fifth episode of Masterclass 2025 will be an ask me anything (AMA) episode where our product experts will answer your questions on June 25, 2025 at 11am BST/CDT/PDT and 3pm AEST. We are thrilled to have
Reinstalled OS Deployer But Old Hotfix Info In Update Manager?
Has anyone had this issue before? I was having issues with OS Deployer so I uninstalled it and reinstalled it. Well the version I installed was 1.3.2513.1. If I go to the update manager though, it says that 1.3.2519.1 was already installed. I can't uninstall
U4GM Why path of exile 2 Items Currency Feels Better Than Gold-Based Systems
The Unique Currency System of POE 2 Path of Exile 2 offers a currency system that fundamentally differs from traditional gold-based economies found in many role-playing games. Instead of relying on a single universal currency like gold, POE 2 uses various
Shared iPad and Extensible SSO
Trying to setup a profile to apply to shared iPads, it only contains 1 item, the Extensible SSO. But when I go to Device Management>Profiles>Profile>Associated Devices it says: This profile is not applicable for Shared iPads. Learn more Which links to
M365 Security Plus build 4703 is out now!
Hello everybody! We are glad to announce the release of M365 Security Plus' latest build-4703. Issue fix An issue in Exchange Online audits where the Moved messages to another folder audit action included items that were soft deleted from the users' inbox
M365 Manager Plus build 4703 is out now!
Hello everybody! We are glad to announce the release of M365 Manager Plus' latest build–4703. Issue Fixes An issue in Scheduled Reports where the last N days Period filter was configured provided data only for N-1 days has been fixed. An issue in environments
Error Code MFA-041
Hi, Every once in a while we get a users complaining they can't login to their Windows device getting error code MFA-041, typically this is when they are working remotley and not connected to our VPN. I'm able to gte round this by issuing an uninstall
[SDF-56065] Projects Module - Estimated Hours vs Actual Hours
Hi, the projects module has the functionality to record Estimated Hours as well as Estimated Costs. There is the option to manually fill out the Actual Hours as well as Actual Costs. Is there somewhere a option/action/button to fill out the Actual Hours
Error in OS Upgrade using Zero-Touch
Hello everyone, we are currently working on the following task: Initial State: >150 Windows 10 productive computers Endpoint Central Agent installed Part of Active Directory Target State: Re-Imaged with Windows 11 Endpoint Central Agent installed Re-Joined
Can we move a computer automatically to a different Remote Office after OS deployment?
We have a small distribution server in the office for OS deployment, but after deployment it would be nice to have the machine switch to becoming managed by our main cloud-based Remote Office (Direct Communication) rather than continue to rely on having
Updating to Service Pack 14980 - Space error
I have SD Plus on-prem installed on Win2022. Tried to install Service Pack 14980 today. It advised there wasn't enough disk space (there was 2gb free). Its a virtual server so I added 4gb. Got the same error. When up to 10gb free. Still get the same error.
[SDF-104241] Share request (with other requesters) for users
Hello, maybe I haven't been able to find the right option, so I ask for help: is it possible to enable the possibility to use the "share request" function also to users instead of only to technicians? Thanks in advance for your help.
Desktop Central Agent Missing
Hi We have a issue with the Desktop central agent in our VDI environment. When ever we perform windows update desktop central agents stops working and we find that the agent is not available in control panel or the service is running and also the icon tray is missing.In our last encounter we reinstalled it and it worked fine. But during our recent update the desktop central agent is not coming up. We had a doubt with the AV and we tried adding the exception as well as disabling it but couldn't
Custom Actions -- set due by date based on field
In our onboarding and offboarding templates we prompt the manager to select the employees expected Start Date or Expected Departure Date. We try to encourage these forms be submitted 2 weeks prior to either event but this happens in rare occassions so
Modify subject line add text to the end
Hi I want to add a custom function so that when one of our Patch Testers raises an incident it updates the subject line and add "Patch Tester" to the end of the subject line. I can't seem to get the script to work?
Ticket Age Report
We recently migrated to the Cloud version and no longer have access to our Zoho Analytics reports. I'm looking to recreate some reports in Power Bi or with the native SD+ reporting function. Has anyone created a report to show how long tickets have been
Password Policies Dont Work
Hello, ADMIN > Password Policy.......... If I create a new password Policy and set it as default, PMP is still accepting anything I put into the PW field when I manually create new accounts under a new resource. For example I can put 20 character min
Opmanager - problems when visualizing monitoring graph
Hello, We are trying to visualize the monitoring graph of some machines, but the issue we're having is it won't show the graph unless we do a manual check on it. This is before we do it manually. And this is after. I will be attaching the log files in
Unable to monitor VPN at Fortigate VM64
Dear all, I am currently working on integrating FortiGate VM64 monitoring within OpManager Plus. I have successfully added the FortiGate device and applied the default device template that I found within OpManager site(https://www.manageengine.com/network-monitoring/device-discovery/fortinet-fgtvm64-performance-monitoring.html).
Mandate approvers to edit fields in a service request
I'm trying to build a couple of service request templates. I have it like I want it except for one thing. Each template have 4 levels of approval assigned to specific organizational roles. These approvers must be able to edit a specific field in the template
Search Firewall Objects in Administration tab on more than a name
Hi, I was wondering if it would be possible to implement a function to search Network Firewall Objects in the Administration tab on more than just the name. For example: I want to search the name of an object in my firewall to know if an address is already
Change SSH Port during FWA Install
I am installing FWA on an Ubuntu box. Port 22 is already in use, this causes the app to crash on startup. Is there a config file I can modify to change the port FWA is using?
DLP
DLP affects not only browsers, but also applications that use certificates, such as Skype for Business Client, Checkpoint Endpoint Security (VPN client). When File Upload "Allow within trusted domains" is activated, it's unable to connect to the servers.
Uninstall different versions of skype
Hi, I need to uninstall different versions of skype, but the guide Uninstalling Microsoft Skype using Endpoint Central-Software (manageengine.com) doesn't work for me. Is it possible to uninstall al the version with a single script? Thanks, Matteo
Back to Home link question
I saw there was a question 5 years ago about this, so I was wondering if there was an update on it. Is it possible to change the 'Back to Home' link after resetting the password?
ADSelfSevice Plus 6514 supports MFA for popular Red Hat RHEL distributions
Hello Everyone, ADSelfService Plus' latest build, 6514, has been released with the following enhancements and bug fixes: Enhancements ADSelfService Plus now supports MFA for logins to Red Hat (versions 8.x to 9.x) and Rocky Linux (versions 8.x to 9.x)
How to install digicert wildcard .cer
I've obtained the .cer file from Digicert but dont know what commands or where to go with a Digicert wildcard cert as it's not listed under the CA's on your SSL .pdf.
How to prevent Technicians from approving a Change Request Approval Level?
Hello all, I've been trying to establish a method of approvals for change requests that will function for my company. I have set up an approval level in the workflow for the change request that will seek approvals from the change manager and the CIO and
Feature Request: Add “Revoke Sign-In Sessions” Option for Azure AD Users
Hi Team, We would like to request the addition of a “Revoke Sign-In Sessions” option for Azure AD users within ADManager Plus. This would allow administrators to immediately terminate active sessions for selected users, similar to the existing option
Approval in a Workflow
I have created a workflow to automate an approval. Problem is when I set the field update for Approval Status, it sends another Approval. I know that field updates trigger approvals, however, I cannot get the Approval Status to change without this field
[DidYouKnow - 47] Live Chat feature
Live chat support has evolved into one of the most essential customer support service channels in today's rapidly evolving digital environment where users/customers expect instant and efficient assistance. In its 2025 analysis, Sprinklr reports that 73%
[Free Training] If siloed DNS, DHCP, and IP address management slows you down, its time to unify them
Learn how to unify DNS, DHCP and IPAM on Linux to build scalable, secure, and programmable IP networks from a single console. Register now:https://zurl.co/LRZwi hashtag#DNS hashtag#DHCP hashtag#IPAM hashtag#Networkautomation
Tired of ITSM chaos? See how ITOM makes it easy – Free e-book inside!
Hey IT folks, Drowning in alerts, stuck with slow resolutions due to lack of visibility, and battling an outdated CMDB? You're not alone! ITSM can feel like a constant uphill struggle—but it doesn’t have to be that way. That’s where ITOM steps in. It’s
Microsoft Defender patch failing
Patching of Microsoft defender keeps failing The latest update for Microsoft Defender (1.429.453.0) with error message "Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing
How do I find the engine id of a probe?
Hi Team, I am trying to add the ESX server into OPMAN, but I am unable to find the OPMAN engine id to enable SNMP config on ESX serverr. Where can I find the Engine ID?
Patch Tuesday Updates: June 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 2025-06 Security Only Quality Update for Windows Server 2008 for x64-based Systems (KB5061072) (ESU) (CVE-2025-33073) 2025-06 Security Only
Delete users registered in PMP that do not exist in Active Directory
Hello Support. Currently in the Password Manager Pro v10200 console we are importing users from Active Directory. Can PMP automatically delete or disable users that no longer exist in Active Directory? Can PMP automatically delete or disable users that are no longer included in the OU or Active Directory Group synchronized with PMP? We are requiring that users who no longer exist in the Active Directory, be automatically deleted or disabled in the PMP console. Regards. Rafael Vega.
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