(SDP MSP) SAML related
HTTP ERROR 400 when logging in via SAML - Description and Resolution
Description: When logging into the application via SAML, the following error occurs even when the configurations are accurate. Overview: When you see an HTTP ERROR 400 during a SAML login, it means there’s a "Bad Request" error. This error occurs ...
Configuring SAML with Azure (New)
Step 1: Open the Azure Portal--->Enterprise Applications. Step 2: Select the created Enterprise Application and get started with Set up Single Sign-On. Step 3: Edit the basic SAML Configuration. Step 4: Copy the Entity ID from SDPMSP and place the ...
Configuring SAML with ADFS
Step 1: Open the ADFS management application Step 2: Right-click Relying Party trust and choose Add Relying Party Trust. The Add Relying Party Trust Wizard opens. Step 3: Choose Claims Aware and click Start Step 4: Choose Enter data about the relying ...
Login Page Customization -> SAML Login
NOTE: # No need to alter the changes in the application UI # Ensure to take a copy/backup of the below files before altering the same. STEPS TO FOLLOW: 1. Edit the file Login.html under <Drive>:\ManageEngine\ServiceDeskPlus-MSP\Server\Custom\Login ...
SAML FAQ's
Please find the list of frequently asked queries in SAML 1. I have enabled SAML but still could not find a way to log in using SAML Since the application has multi-tenant feature there are certain security added to the SAML login. In a SAML ...
Unable to configure SAML using OneLogin -Uploaded Certificate is Invalid
Upon configuring SAML, if you come across the below errors: Uploaded Certificate is Invalid (Happens with .PEM cert generated in OneLogin) failed to update IdP details. Check logs for details Verify the below trace in the Logs: ...
SAML - Login page would not reflect SAML option
Issue: In some cases, even after configuration and enabling of SAML option, it does not appear in the login page. However, if you notice in login page customization, the SAML option appears. Root cause: Check SAML - Service provider details. ...
Page crashed exception thrown while downloading metadata.xml in the SAML configuration page.
Applicable only from build10523 Unable to download Metadata.xml from the SAML configuration page? Workaround-1: Please access the following URL to download metadata.xml https://localhost:8523/servlet/SamlMetaServlet?id=<id> Get the id from the ...
How to configure SAML with Azure AD
This guide will help us configure SAML for users who want to use Azure AD as their IdP and also give you insights on a few issues that you might run into while configuring SAML in an Azure Environment. In an ideal environment, customers will have an ...