While migrating to different database you can use backupdataold.bat. Here backup will be in .data format and this can be restored in across DB platform. Note: Backup from taken from a particular build can be restored only on the same build. Example: ...
Error: java.lang.ClassNotFoundException: org.postgresql.Driver at java.net.URLClassLoader$1.run(URLClassLoader.java:366) at java.net.URLClassLoader$1.run(URLClassLoader.java:355) Solution: 1. Install a fresh instance of the same build you are using ...
In oldest versions like 8.0, 8.1. 8.2, 8.3, you may come across restore issues when the backup file is huge (even more than 3 or 4GB). In those cases, this article would be helpful. Scenario 1: If you come across this when you are trying to setup UAT ...
NOTE: For builds > 10.6 While migrating to different database you can use backupdataold.bat / backupdataold.sh. Here backup will be in .data format and this can be restored in across DB platform. While restoring .data file we have to use below ...
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...
1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...