Failure cases and Solutions
Error when Processing Request during Upgrade - Version8121 - 11
Error: While upgrading 8121 to 11011 when you get the below shown error, Cause of the error: The issue with the Upgrade is that the System defined user kept getting deleted and it was because of data anonymization. Solution : In 8121, Go to ...
How to upgrade SupportCenter Plus instance ?
Users who wants to upgrade the Supportcenter Plus instance needs to proceed with the following steps : Building a test environment is must while upgrading SupportCenter Plus. It is highly advisable to try the upgrade on the test environment first so ...
Steps to revert the environment from an upgrade failure situation ?
1. Rename the failed set up installation folder to <supportcenter_old> . Don't delete the installation folder until the process is completed. Download the existing version which you had before this upgrade from the below archives link. ...