Custom reports
How to customize the columns for report export in EventLog Analyzer
Objective In EventLog Analyzer or Log360(build 13000 and above), reports can be exported via Direct export or Scheduled Export as PDF, CSV, HTML and XLSX formats. You can customize the columns to be included during the report export. This article ...How to customize a predefined report in EventLog Analyzer
Objective EventLog Analyzer offers option to build criteria or refine the predefined reports by adding filters and to save them as custom report. Adding filter offers you an option to filter out specific data based on the criteria that you build ...How to Create Custom Reports in EventLog Analyzer
Objective EventLog Analyzer offers predefined reports to view the data required. Reports are build based on the criteria build based on field values that match the events as per market standard. As most of the predefined reports will be helpful for ...How and When to choose Muti-Report View for creating Custom report in EventLog Analyzer
Objective This article offers you the steps to create custom report as Multi Report View in EventLog Analyzer. It will guide you through the process of generating custom report as Multi Report View and offer a brief idea on when to use this option ...How and when to choose Pivot View for creating custom report in EventLog Analyzer
Objective This article offers you the steps to create custom report as Pivot View in EventLog Analyzer. It will guide you through the process of generating custom report as Pivot View and offer a brief idea on when to use this option for your ...How to create a custom report view in EventLog Analyzer
Objective EventLog Analyzer allows you to create multiple views of the same report. This enables you to view the report based on different parameters such as time, domain, source, etc. The different views will be generated from the same set of log ...
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Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...How to reset administrator password in ServiceDesk Plus (or Asset Explorer).
1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...Where do I find the log files that I need to send to technical support team for analysis?
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...How to migrate ServiceDesk Plus from one server to another
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...How to build a test environment for ServiceDesk Plus
Building a test environment is very helpful while upgrading ServiceDesk Plus. When you are planning to upgrade ServiceDesk Plus to the latest version, it is highly advisable to try the upgrade on the test environment first so that you will be ...