Mail sending failed_Client was not authenticated to send anonymous mail during MAIL FROM
Error trace:
Caused by: com.sun.mail.smtp.SMTPSendFailedException: 530 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM
Please note that, this is not an issue with the application but with the outgoing mail server/mail account.
Fix:
In your mail server, ensure that the option to send as anonymous user is enabled. Refer below links,
.Once done, please restart the application and then try to send out email and check if this works.
If you still have trouble, please contact Microsoft team with this error. Thank you for your understanding.
New to ADSelfService Plus?
Related Articles
Sending notification failed
In some scenarios the outgoing emails will error with Sending notification failed message in UI and in the logs you can see, 550 5.2.125 The sender has exceeded the maximum number of messages they are allowed to send via client submission either per ...
Mail sending failed_ Unrecognized SSL message, plaintext connection?
Log error trace: Caused by: javax.mail.MessagingException: Could not connect to SMTP host: smtp.office365.com, port: 587; nested exception is: javax.net.ssl.SSLException: Unrecognized SSL message, plaintext connection? Solution: Error trace means ...
Fix: Error while sending mail using EWS
Issue trace: [11:58:49:091]|[11-29-2022]|[SYSERR]|[INFO]|[122]: microsoft.exchange.webservices.data.core.exception.service.remote.ServiceResponseException: The operation can't be performed because the item is out of date. Reload the item and try ...
Mail sending failed_Unable to relay
Error trace in logs: javax.mail.SendFailedException: Invalid Addresses;nested exception is: com.sun.mail.smtp.SMTPAddressFailedException: 550 5.7.1 Unable to relay Possible Cause: The SMTP server does not allow relaying unless you are sending email ...
Mail fetching failed - PKIX path building failed.
Cause: If the SSL Certificate in mail server is a self signed certificate then it is not imported in the ServiceDeskPlus-MSP java environment while using the POPS/IMAPS protocol. Error Trace in logs: javax.net.ssl.SSLHandshakeException: ...