Objective

Prerequisites 

• Administrative access to the ADSelfService Plus portal
• Access to the ADSelfService Plus installation directory on the server

Steps to follow 

1. Navigate to the language resource directory. This is typically located at C:\ManageEngine\ADSelfService Plus\resources\adssp.
2. Identify the correct language file for your configured ADSelfService Plus language. The file will be named ApplicationResources_xx_XX.properties, where xx_XX is the language code.

3. Open the relevant file using a plain text editor (e.g., Notepad or Notepad++).

1. For each custom security question you want to add, insert a new entry anywhere within the file. Each entry should follow this format:

adssp.custom.questionX=Unicode_Text

Where:

adssp.custom.questionX: This is a unique key name. Replace X with a sequential number (e.g., adssp.custom.question1, adssp.custom.question2, adssp.custom.question3, and so on).

Unicode_Text: This is the actual custom security question, translated into your desired language and converted into Unicode text format.

Example: If your custom question is "What is your favorite color?" in French, and its Unicode equivalent is "Quel est votre couleur préférée?", you might add: adssp.custom.question1=Quel est votre couleur préférée?

2. Save the ApplicationResources_xx_XX.properties file.

1. Restart the ADSelfService Plus server for the changes to take effect.
• If running as a service, use services.msc to stop and start the service.
• If running as an application, exit and relaunch it.

1. Log in to the ADSelfService Plus portal with administrator credentials.
2. Navigate to Configuration > Self-Service > Multi-factor Authentication.
3. Under Authenticators Setup, click Security Question & Answer.
4. Click the Edit Questions button.
5. In the pop-up window, enter the key name you used in the resource file (e.g., adssp.custom.question1).
6. Click the + symbol to add the question.
7. Click Save.

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