Invalid Access URL while using Duo Security as an MFA.

Invalid Access URL while using Duo Security as an MFA.

Troubleshooting "Invalid access URL" error for Duo Security MFA configuration in ADSelfService Plus

To resolve the "Invalid access URL" issue when using Duo Security as an authenticator in ADSelfService Plus, ensure the access URL is correctly configured by following these steps:

  1. Log in to the ADSelfService Plus admin console.

  2. Go to Admin > Product Settings > Connection.

  3. Click on Configure Access URL in the upper right corner.

  4. Replace the server name with public URL of ADSelfService Plus

  5. Enable HTTPS and set the port to match the port used for the public URL of ADSelfService Plus

  6. Save your changes.

 

By following these steps, you can effectively resolve issues with access URL configuration when using Duo Security as an MFA method in ADSelfService Plus. For further assistance, please contact us at support@adselfserviceplus.com.