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How to implement dynamic request approval using FAFR and custom triggers - Deluge
This is a sample script written in Deluge to handle Conditional Approvals for Incident \ Service Requests, through Custom Triggers using Field and Form Rules. One of the advantages of using this script that no modification in the script is required ...Update Request Additional fields during request create/update using Custom Trigger - Deluge
This is a sample custom function script to update the Request Additional Field Values during request create/update based on certain criteria using Custom Triggers. Refer to this link for Python ...Create service requests through email using Business Rule - Deluge
This post describes the use of custom function scripts to create a service request through email based on keywords in the subject. When a request is created with specific keywords in the subject of a incoming mail , the Business Rule will be ...Update a request based on certain values - Deluge
This post describes the use of a deluge script to update requests based on values given a global function, namely "request_properties". This action can be performed using Custom Triggers. Refer to this link for Python ...Update Request Additional fields during request create/update using Business Rules - Deluge
This is a sample custom function script to update the Request Additional Field Values during request create/update based on certain criteria using Business Rules. Refer to this link for Python ...