Update Request Additional fields during request create/update using Business Rules - Deluge

Update Request Additional fields during request create/update using Business Rules - Deluge

This is a sample custom function script to update the Request Additional Field Values during request create/update based on certain criteria using Business Rules.


Steps to configure:
1.  Download the attached scripts.  Copy the contents into Request custom functions.

2.  Goto Admin > Request Custom Function > Custom Function > New > Paste the BR_script_update_udf_date.txt content and save it with a name



3.  Configure the created custom function in a Business Rule to get executed every time a request is created/updated.