IIS Server
IIS Server monitor - Troubleshooting 'No data available' error for IIS Websites and Application Pools statistics
Error: "No data available for IIS Website statistics." User must have the permission to execute WMI queries on 'root\CIMV2 ' namespace of the IIS Server. Steps to check the IIS Websites using AppManager script "wmiget.vbs" to execute the WMI query in ...IIS Server monitor - Issues encountered while adding an IIS server monitor
Unable to add an IIS server monitor Prerequisites: Make sure you have performed all the prerequisites for the IIS server monitor. Follow the steps mentioned below to add an IIS server monitor: IIS Server URL accessibility: Check whether the IIS ...IIS Server monitor - Troubleshooting steps
Unable to add IIS Server monitor Follow the below given below to add an IIS server monitor in Applications Manager: First, check whether all the prerequisites are done. Check the IIS Server URL is accessible from Applications Manager server. If your ...IIS Server monitor does not list Application Pools (Applicable only for AppManager versions till 15110)
Note: The solution mentioned in this article is applicable only for Applications Manager versions till 15110. Follow the steps given below to resolve the issue: 1. Execute the iisAppPoolList.vbs script with the host information of the problematic ...
New to ADSelfService Plus?
Popular Articles
Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...How to reset administrator password in ServiceDesk Plus.
1. Access your ServiceDesk Plus server and browse to [your drive]:\ManageEngine\ServiceDesk\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...How to build a test environment for ServiceDesk Plus
Building a test environment is very helpful while upgrading ServiceDesk Plus. When you are planning to upgrade ServiceDesk Plus to the latest version, it is highly advisable to try the upgrade on the test environment first so that you will be ...Data flow and ports used in Password Manager Pro
List of ports used in Password Manager ProWhere do I find the log files that I need to send to technical support team for analysis?
Steps for creating support information file: The log files are located in <Applications Manager Home>/logs directory. If the Logging level in Admin tab-> Logging -> is not 'Print all logs', then change it to 'Print all logs' and reproduce the issue ...